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Beforeyou carlforservice.., ge.co,,
Troubleshooting tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What ToDo
Surfaceunitswillnot
maintahlamllingboH
orcooking _ not
_stenough
hnproper cookware
being used.
• Use pans which are fiat and match the (liameter
of the surthce unit selected.
Surface units de A fuse hz your home may be • I_eplace the fl/se or reset the circuit breaker:
not work properly blown or the circuit breaker
tripped.
Cooktop controls • Check to see the correct control is set fin" the St/l't;ice
improperly set. trait you are using.
Scratches (mayappear
as cracks) on cooktop
glass surface
Incorrect deaalhag
methods being used.
Cookware with rough bottoms
being used or com'se particles
(salt or saazd) were between
the cookwaxe and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not remowd)le. Tiny scratches will become
less visible in time as a result oI cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Areas ofdiscoloration Food spillovers not cleaned • See the Cleaningthe glass cooktop section.
on the ceoktep before next use.
Hot surface on a model • This is normal. The stu't.lce may al)pear discoh)red
with a white glass cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted to Hot cooktop came into • See the Glass surface potential for permanent damage
thesurface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequentcycling hnproper cookware • Use only flat ('ookware to minimize cvcliu,
offand onof being used.
surface units
Control signals after You forgot to enter a • Press the BAKE pad mad desired temperature or
entering cooking time bake temperature or the SELF CLEAN LO/STD pad and desired clean time.
or delay start clemfing time.
Fooddoes notbake Oven controls improperly set. • See the Usingthe oven sectiou.
or roast properly Rack position is incorrect • See the Usingthe oven section.
or the rack is not level.
Incorrect cookware or • See the Usingthe oven section.
cookware of improper
size being used.
Oven thermostat needs • See the Adjust the oven thermostat--Do it yourself!
adjnstment, se('tiou. _ 7
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