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Reset the TV
You can choose to reset only the TV picture and audio settings to their original
values, or perform a full factory reset to return the TV to the state it was in when you
first unpacked and turned it on.
Reset audio/picture settings
To reset only the TV picture and audio settings to their original values, navigate to
Settings > System > Advanced system settings > Factory reset, and then highlight
Reset TV audio/picture settings. Read the information on the screen to make sure
you understand what the reset operation does.
To proceed with the reset operation, press PLAY/PAUSE three times in a row.
Factory reset everything
A full factory reset returns the TV’s settings to their original state and removes all
personally identifiable information from the TV. When finished, you must repeat
Guided Setup, reconnecting to the Internet, re-linking your Roku account, and
reloading any streaming channels. You also must repeat live TV setup and input
configuration.
Factory reset is the recommended choice if you want to transfer the TV to another
owner, and it is the only choice if you want to switch from Store mode to Home mode
(if you inadvertently selected Store mode during Guided Setup). Before performing a
factory reset, we recommend you read this Roku support article to diagnose your
issue and determine if there are other ways to solve the problem: How to system
restart or factory reset your Roku streaming device.
To perform a factory reset, navigate to Settings > System > Advanced system
settings > Factory reset, and then highlight Factory reset everything. Read the
information on the screen to make sure you understand what this reset operation
does.
To proceed with the full factory reset, use the on-screen number pad to enter the
code displayed on the screen, and then select OK to proceed.
When the factory reset operation completes, the TV restarts and displays the first
Guided Setup screen.
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