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Reinstall missing or unresponsive cartridge [31.xy]
Try one or more of the following:
• Check if the toner cartridge is missing. If missing, then install the toner cartridge.
For information on installing the toner cartridge, see the “Replacing supplies” section.
• If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.
Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The
cartridge may be defective or a non‑genuine Lexmark supply. For more information, see
“Using
genuine Lexmark parts and supplies” on page 250.
Reinstall missing or unresponsive imaging unit [31.xy]
Try one or more of the following:
• Check if the imaging unit is missing. If missing, then install the imaging unit.
For information on installing the imaging unit, see the “Replacing supplies” section.
• If the imaging unit is installed, then remove and reinstall the unresponsive imaging unit.
Note: If the message appears after reinstalling the supply, then replace the imaging unit. The
imaging unit may be defective or a non‑genuine Lexmark supply. For more information, see
“Using
genuine Lexmark parts and supplies” on page 250.
Remove defective disk [61]
Remove and replace the defective printer hard disk.
Remove packaging material, [area name]
1 Remove any remaining packaging material from the specified location.
2 Select Continue to clear the message and continue printing. For non‑touch‑screen printer models,
press
to confirm.
Remove paper from all bins
Bins have reached their capacity. Remove paper from all bins to clear the message and continue printing.
If removing the paper does not clear the message, then select Continue on the printer control panel. For
non-touch-screen printer models, press
to confirm.
Remove paper from bin [x]
Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing.
If removing the paper does not clear the message, then select Continue on the printer control panel. For
non-touch-screen printer models, press
to
confirm.
Troubleshooting 294
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