1 2
Note:
This is a user manual for TCL 303 (5131E).
There may be certain differences between the user manual description and the
phone’s operation, depending on the software release of your phone or specific
carrier services.
Help
Refer to the following resources to get more FAQ, software, and service information:
Consulting FAQ
Go to https://support.tcl.com/ca
Finding your serial number or IMEI
You can find your serial number or International Mobile Equipment Identity (IMEI)
on the packaging materials. Alternatively, choose Settings > System > About
phone > Status > IMEI information on the phone itself.
Obtaining warranty service
For information on warranty of your device, visit the Canada website at https://www.
tcl.com/ca/en/mobile/warranty
Viewing legal information
On the phone, go to Settings > System > About phone > Legal information.
Table of Contents
1 Basics ............................................................................................................4
1.1 Device overview ....................................................................................4
1.2 Getting started ....................................................................................... 7
1.3 Home screen .........................................................................................9
1.4 Text input .............................................................................................16
2 Multimedia applications .............................................................................18
2.1 Camera................................................................................................18
2.2 Gallery .................................................................................................21
2.3 Music ...................................................................................................24
3 Apps and features ......................................................................................25
3.1 Phone ..................................................................................................25
3.2 Contacts ..............................................................................................30
3.3 Messages ............................................................................................34
3.4 Calendar .............................................................................................. 36
3.5 Clock ...................................................................................................37
3.6 Calculator ............................................................................................39
3.7 TCL apps .............................................................................................39
3.8 Other applications ..............................................................................39
3.9 Google applications .............................................................................40
4 Settings.......................................... .............................................................. 42
4.1 Wi-Fi ....................................................................................................42
4.2 Bluetooth .............................................................................................43
4.3 SIM card & cellular network ................................................................44
4.4 Connected devices .............................................................................. 46
3 4
4.5 Home screen & lock screen ................................................................47
4.6 Display.................................................................................................48
4.7 Sound & vibration ................................................................................ 49
4.8 Notifications ......................................................................................... 50
4.9 Button & gestures ...............................................................................50
4.10 Smart Manager ...................................................................................50
4.11 Security & biometrics ..........................................................................51
4.12 Location ............................................................................................... 51
4.13 Privacy.................................................................................................51
4.14 Apps ....................................................................................................52
4.15 Storage ................................................................................................ 52
4.16 Accounts..............................................................................................52
4.17 Digital Wellbeing & parental controls ..................................................52
4.18 Google ................................................................................................. 52
4.19 Accessibility ......................................................................................... 53
4.20 System ................................................................................................53
5 FOTA upgrade .............................................................................................55
6 Troubleshooting .......................................................................................... 56
7 Specifications .............................................................................................62
8 Accessories .................................................................................................64
9 Licenses ......................................................................................................65
10 Disclaimer ....................................................................................................66
1
Basics
1.1 Device overview
Microphone
Receiver
Micro-USB connector
Headset connector
Front Camera
Back button
Home button
Touch screen
Recent apps
Microphone
5 6
Rear camera
Flash
Volume keys
Power/Lock key
Back button
• Tap to return to the previous screen, or to close a dialog box, options
menu, the notification panel, etc.
Home button
• From any application or screen, tap to return to the Home screen.
• Touch and hold to activate Google Assistant. You can get help such
as getting directions and restaurant information based on the content
detected on the screen.
Recent apps
• Tap to view applications you’ve recently accessed.
Power key
• Press: Lock the screen/Light up the screen.
Note: Additional shortcuts and customizable settings are available at
Settings > Button & gestures > Power key.
• Press and hold: Show the popup menu to select from Power off/Restart/
Airplane mode.
• Press the Power key and Volume down key at the same time to take a
screenshot.
• Press and hold the Power key for at least 10 seconds to force reboot.
Volume Keys
• Adjusts the earpiece or headset volume during a phone call.
• Adjusts the media volume for streaming, listening, and viewing on media
apps.
• Mutes the ringtone of an incoming call.
• While using the camera, press the Volume up or Down key to take
a photo or press and hold to take burst shots. To set, tap Camera >
Settings > Volume button function.
7 8
1.2 Getting started
Setting up
① With the phone face down, remove the back cover by gently pulling up on the
indentation on the bottom left of the cover.
①
② Insert the battery by connecting the gold contacts in the device battery cavity.
The battery will only fit one way.
②
③ Place the Nano SIM card into the slot labeled "SIM".
④ If applicable, insert the microSD
TM
card into the slot labeled "Micro SD".
Note: microSD
TM
cards are sold separately. Only use Nano SIM cards with your
phone.
③
④
⑤ Your new phone is partially charged. Charge the battery by using the Micro-USB
cable and charger provided.
⑤
Charging status (
) is indicated by a percentage displayed on screen while the
phone is powered off. The percentage increases as the phone is charged.
To reduce power consumption and energy waste when the battery is fully
charged, disconnect your charger from the plug; switch off Wi-Fi, GPS,
Bluetooth or background-running applications when not in use; reduce the
backlight time, etc.
9 10
Powering on your phone
Hold down the Power key until the phone powers on, and unlock your phone
(Swipe, PIN, Password, Pattern or Face recognition) if necessary and confirm. The
Home screen is displayed.
If you do not know your PIN code or forget it, contact your network carrier. Be sure
to keep your PIN code secure.
Powering off your phone
Press and hold the Power key until options appear, then select Power off.
1.3 Home screen
You can bring all the items (applications, shortcuts, folders and widgets) you love
or use most frequently to your Home screen for quick access. Tap the Home button
to switch to the Home screen.
Status bar
• Status/Notification icons
• Drag down to open the notification panel
Search bar
• Tap
to enter text search screen
• Tap to enter voice search screen
Tap an icon to open an application, folder, etc.
Favourite tray applications
• Tap to enter the application.
• Touch and hold to move or remove applications.
The Home screen is provided in an extended format to allow more space for adding
applications, shortcuts etc. Slide the Home screen horizontally left and right to get
a complete view.
Using the touchscreen
Tap
To access an application, tap it with your finger.
Touch and hold
To enter the available options for an item, Touch and hold the item. For example.
Select a contact in Contacts and Touch and hold it. An options list will then appear.
Drag
Place your finger on the screen to drag an object to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications, images, and web pages.
You can slide the screen horizontally too.
Flick
Similar to swiping, but flicking makes it move quicker.
Pinch/Spread
Place two fingers on the screen surface and draw them apart or together to scale
an element on the screen.
Rotate
Automatically change the screen orientation from portrait to landscape by turning
the phone sideways to have a better screen view.
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Status bar
From the status bar, you can view both phone status (on the right side) and
notification information (on the left side).
Drag down the status bar to view notifications and drag again to enter the quick
settings panel.
Tap and drag up to close it. When there are notifications, they can be accessed by
tapping them.
Notification panel
When there are notifications, tap and drag down the Status bar to open the
Notification panel to read more detailed information.
Tap to clear all event–based notifications
(other ongoing notifications will remain).
Tap to access Settings, where you can set
more items.
Quick settings panel
Tap and drag down from the top of the screen twice to open the Quick settings
panel.
You can enable or disable functions or change modes by tapping the icons.
Tap the Edit icon
to customize your Quick settings panel.
Tap to customize your
Quick settings panel.
Lock/Unlock your screen
To protect your phone and privacy, you can lock the screen with a pattern, PIN,
password or registered face
(1)
.
To create a screen unlock, tap Settings > Security & biometrics > Screen lock
or Face unlock.
To lock the phone screen
• If your phone remains inactive for a period of time, it will automatically lock the
screen and enter sleep mode to save power. Go to Settings > Display > Sleep
and select a screen timeout period.
• You can also manually lock the screen by pressing the Power key once.
(1)
Face unlock may not be as secure as Pattern, PIN, or Password locks. We may
use Face unlock methods only for the purpose to unlock the phone. The data
collected from you through such methods will be stored in your device and will not
be disclosed to any third-party. You may delete your data anytime.
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Swipe to unlock the screen
Press the Power key once to light up the screen, then swipe up on the screen to
unlock the screen.
(1)
Swipe right to
enter Phone
(1)
Swipe left to
enter Camera
(1)
Swipe up to
unlock the screen
Enter a password to unlock the screen
Once the screen is turned on, swipe up on the screen to display the password input
panel. Then enter your lock screen password.
Use pattern unlock
Draw the same pattern you have set to unlock the screen.
Use Face unlock
• From the app list, tap Settings > Security & biometrics > Face unlock. Before
using the face unlock, you need to set a pattern/PIN/password.
• Hold your phone 20-50 cm from your face. Position your face in the square
shown on the screen. For best results, we suggest that the face key should be
enrolled indoors and away from direct sunlight.
• Enable Face unlock when your screen turns on, otherwise you will have to swipe
up on the screen first of all.
(1)
Customized by tapping Settings > Home screen & lock screen > Lock screen
shortcut.
Personalizing your Home screen
Add
You can touch and hold a folder, an application or a widget and drag the item to
your preferred Home screen.
Reposition
Touch and hold an item and drag it to the desired position and then release. You
can move items both on the Home screen and the Favourite tray. Hold the icon on
the left or right edge of the screen to drag the item to another Home screen.
Remove
Touch and hold the item and drag it up to the top of the
remove icon, and
release after it turns red.
Create folders
To improve the organization of shortcuts or applications on the Home screen and
the Favourite tray, you can add them to a folder by stacking one item on top of
another. To rename a folder, open it and tap the folder’s title bar to input the new
name.
Wallpaper customization
Touch and hold an empty area on the Home screen, then tap Wallpapers to
customize wallpaper.
Shortcuts and recently used applications
Shortcuts
Touch and hold the empty area in the Home screen, then tap Shortcuts to display
all shortcuts.
Touch and hold the selected shortcut and slide it to move to your preferred screen.
Recently used applications
To consult recently used applications, tap the Recent apps key.
Tap a thumbnail in the window to open the application.
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Tap one thumbnail and slide it right to close the application.
Tap Clear all at the bottom of the screen to close all the running applications.
Volume adjustment
Press the Volume key to adjust the Media volume.
Tap
to adjust Ring, Notification volume, Media volume and Alarm.
1.4 Text input
Using the Onscreen Keyboard
Onscreen Keyboard settings
Tap Settings > System > Language & input, then tap the Virtual keyboard you
want to set up and a series of settings will become available.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the onscreen keyboard orientation.
You can adjust it by changing the settings (Tap on/off Settings > Display > Auto-
rotate screen).
Android keyboard
1
2
3
4
5
6
7
1
Enter recipient numbers or select from contacts
2
Touch and hold to record audio
3
Touch and hold to switch language
4
Tap to insert a period
Touch and hold to select symbols
17 18
5
Tap to switch between "abc/Abc" mode
Touch and hold to switch to "ABC" mode
6
Tap to access the symbols and numbers keyboards
7
Tap to insert a comma
Touch and hold to access keyboard settings, insert an emoji, or view input
options.
Text editing
You can edit text which you have entered
• Touch and hold or double tap within the text you want to edit.
• Drag the tabs to change the amount of text to edit.
• The following options will appear: Cut, Copy, Paste and Share.
You can also insert new texts if preferred
• Tap where you want to type, or touch and hold a blank area. The cursor will blink
and the tab will appear. Drag the tab to move the cursor.
• If you have cut or copied any text, tap the tab to show the Paste and Select all
option which allows you to complete pasting immediately.
2
Multimedia applications
2.1 Camera ...........................................................
Launch Camera
There are multiple ways to open the Camera app.
From the Home Screen
From the home screen, tap Camera
.
From the Lock Screen
When the screen is locked, press the Power key once to light up the screen, then
swipe left on the camera icon in the lower right corner to open the camera.
1
2
3
4
5
6
7
8
9
10
11
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1
Select filter s
2
Flash mode: Tap to turn on/off the camera flash
WARNING: Keep a safe distance when using the flash. Do not point the flash
toward people’s or animals’ eyes.
3
Take a timed photo
4
Take HDR photos
5
Zoom in/out
6
Switch between front/back camera
7
Take a photo
8
Tap to access settings
9
Adjust the Picture size
10
Pinch fingers together to zoom out, or spread fingers apart to zoom in
11
View the photos or videos you have taken
To take a photo
The screen acts as the viewfinder. First, position the object or landscape in the
viewfinder, then tap the screen to focus if necessary. Tap
to capture. The photo
will be automatically saved. You can also touch and hold to take burst shots.
To take a video
Tap VIDEO to change the camera mode to video.
Tap
to start video recording. Tap to take a picture during video recording.
Tap
to pause video recording and tap to continue. Tap to stop
recording. The video will be automatically saved.
Further operations when viewing a photo/video you have taken
• Slide left or right to view the photos or videos you have taken.
• Tap
, then Bluetooth//MMS/Gmailetc. to share the photo or video.
• Tap
to return to Camera.
Modes and settings
Modes
Slide left or right to switch between modes.
• AUTO: Auto is the default mode for Camera.
• VIDEO: Tap to access video mode.
• PANO: Tap to turn on the panorama function. Tap the shutter button to start taking
a panoramic photo and move the phone steadily along in the direction indicated
by the onscreen line. Once the slots are filled, the photo will be automatically
saved. If the slots are not fully filled, tap the shutter button again to save the
photo.
• STOP MOTION: Capture a number of photos of a certain scene, then convert
them into a speeded-up video.
• LIGHT TRACE: Capture creative movements of light using a long exposure
photograph.
Settings
Tap
to set more options:
• Photo size: Select photo size.
• Video quality: Select video quality.
• Volume button function: Customize the Volume button to Shutter, Zoom or
Volume when using camera.
• Storage: Choose between phone and microSD
TM
card storage when an
microSD
TM
card is inserted. The default is phone storage.
• Save location information: Tag photos and videos with your location. This
option is available when the GPS location service is enabled.
• Shutter sound: Turn on/off shutter sound when capturing.
• Reset settings: Reset the camera to its factory default settings.
21 22
2.2 Gallery ............................................................
Gallery acts as a media player for you to view photos and play videos. It also
automatically analyses photos and organises them into groups, so that you can
quickly locate the photos you need.
To view, edit or share the photos/videos, tap Gallery
from the Home screen.
1
2 3
1
Tap to access more options
2
Photos
View the photos/videos you have just taken
3
Folders
Photos, videos, screenshots, etc. are all automatically grouped in Folders
Working with pictures and videos
You can work with pictures by rotating or cropping them, sharing them with friends,
setting them as a contact photo or wallpaper, etc.
Find the picture you want to work on, and tap the picture in the full-screen picture
view.
Tap to add filter to the picture.
Tap
to share the picture.
Tap
to edit the picture.
Tap
to delete the picture.
1
2
3
4
1
Rotate
2
Crop
3
Discard changes
4
Save changes
23 24
• To edit a video
Tap the video in the full-screen view and tap
.
Drag the slider at both ends of the video crop area to select the video portion you
want to keep. Tap to preview. Once done, tap Save copy.
Folder management
Create folders to conveniently manage and view your pictures and videos.
• Create a folder
Tap
> New folder to create and name a new folder. Select the pictures or videos
you want to include in it by tapping to copy or move them.
• Move/copy pictures or videos
Touch and hold the picture(s) or Video(s) you want to move/copy, Tap > Move
to folder/Copy to folder, then select the folder that you want to move to/copy to.
• Delete pictures or videos
Touch and hold the picture(s) or Video(s) you want to delete, tap .
2.3 Music ..............................................................
You can play music files stored on your phone or microSD
TM
card.
To play a music file, swipe up on the Home screen, then tap Music
.
1
2
3
4
5
1
More options
2
Search for a song
3
Play or pause
4
Play the next song
5
Music settings
While playing songs with Music, the operation of pause, play or skip is still
available even if the screen is locked.
25 26
3
Apps and features
3.1 Phone .............................................................
Making a call
To make a call, tap in the Favourites tray.
Contacts
View the call's
detailed information
Call logs
Favourite numbers
Show the dial pad
Touch and hold to
access voicemail
Enter the desired number from the dial pad and tap to place the call or select
a contact from Contacts or Call logs by sliding or tapping tabs, then make the call.
The number you entered can be saved to Contacts by tapping Create new contact
or Add to a contact.
If you make a mistake, you can delete the incorrect digits by tapping .
To hang up a call, tap
.
International call
To dial an international call, touch and hold to enter “+”, then enter the international
country prefix followed by the full phone number and tap
.
Emergency call
If your phone has network coverage, dial the emergency number and tap
to
make an emergency call. Depending on your network and country this could even
work without a SIM card and without typing in the SIM PIN code.
27 28
Answering or rejecting a call
When you receive a call:
• Swipe up to answer;
• Swipe down to reject;
• Tap
to reject the call by sending a preset message.
Calling your voicemail
To access your voicemail, press and hold .
If you receive a voicemail,
appears on the Status bar. Open the Notification
panel and tap New voicemail.
During a call
To adjust the volume during a call, press the Volume up/down key.
End the current call.
Tap to mute the current call. Tap this icon again to unmute the call.
Display the dial pad.
Tap to activate the speaker during the current call. Tap this icon again to
deactivate the speaker.
Make another call.
Put a call on hold.
To avoid accidental operation of the touchscreen during a call, the screen
will be locked automatically when you put the cellphone close to your ear;
and it will be unlocked when the cellphone is taken away from your ear.
29 30
Managing multiple calls
With this phone you can handle multiple calls at the same time.
Swap calls
When you accept two calls, tap to switch between two lines. The current call
will be put on hold and you are able to join the other call.
Conference calls
(1)
You can set up a conference call as follows.
• Place a call to the first participant of the conference call.
• Tap
to add another call.
• Enter the phone number of the person you want to add to the conference and tap
. You can also add participants from Call logs or Contacts.
• Tap to start the conference.
• Tap
to end the conference call and disconnect all callers.
Call settings
Tap from the Phone screen, then tap Settings to set phone and contact settings.
Call log
You can access your call logs by tapping from the Phone screen to view missed
calls, outgoing calls and incoming calls.
Tap one call to view information or further operations. You can launch a new call,
send a message to the contact or number, or view detailed information of the call.
To delete the call history of a selected contact or number, touch and hold the
contact and choose Delete.
(1)
Depending on your network carrier.
3.2 Contacts .........................................................
Contacts enables quick and easy access to the contact you want to reach.
You can view and create contacts on your phone and synchronize with your Gmail
contacts or other applications on the web or on your phone.
Consult your Contacts
To see your contacts, swipe up on the Home screen, then tap .
Add new contact
• Tap to open the Quick contact panel
• Touch and hold to share or delete
the selected contact
Deleted contacts will also be removed from other applications on the phone
or web the next time you synchronize your phone.
31 32
Adding a contact
Tap in the contact list to create a new contact.
You are required to enter the contact's name and other contact information. By
scrolling up and down the screen, you can move from one field to another.
Select a picture or take a photo for the Phone contact
Tap to save
Tap to open available labels
Add to/remove from Favourites
(1)
To add a contact to favourites, you can tap a contact to view details then tap
to add the contact to favourites.
To remove a contact from favourites, tap
on the contact details screen.
Editing your contacts
To edit contact information, tap on the contact details screen.
When finished, tap Save.
(1)
Phone and Gmail contacts can be added to favourites.
Using the Quick contact panel
Tap a contact to open the Quick contact panel.
• Tap or the number to make a call.
• Tap
to send a message.
• Tap
to make a video call.
The icons available on the Quick contact panel depend on the information you have
for the contact and the applications and accounts on your phone.
Sharing contacts
You can share contacts with others by sending the contact's vCard to them via
Bluetooth, Gmail, etc.
• From the Contacts screen, touch and hold a contact and tap
.
• Select the application to perform this action.
33 34
Accounts
Contacts, data or other information can be synchronized from multiple accounts,
depending on the applications installed on your phone.
To add an account, tap
from the contacts list and tap Settings > Accounts >
Add account, or from the home screen, tap Settings > Users & accounts > Add
account.
You are required to select the type of account you are adding, like Google, etc.
You may need to enter detailed information, like username, password, etc when
setting up any other accounts.
You can remove an account and all associated information from the phone. Tap the
account you want to delete, then tap Remove account and confirm.
Auto-sync
On the Accounts screen, turn on Automatically sync data
. When activated,
all changes of information on the phone or online will be automatically synchronized
with each other.
3.3 Messages ........................................................
Writing a new message
You can create, edit and receive SMS and MMS with this phone.
To access Messages, tap
.
On the message list screen, tap
to write text/multimedia messages.
1
2
1
More options
2
Send the message
Sending a text message
• To add recipients, enter a mobile phone number or select a contact in the To bar.
• Tap the Text message bar to enter the text of the message.
• When finished, tap
to send the text message.
Specific letters (accented) will also increase the size of the SMS. This may
cause multiple SMS to be sent to your recipient.
35 36
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations, slides and
sounds to other compatible mobiles and email addresses.
An SMS will be converted to MMS automatically when media files (image, video,
audio, etc.) are attached or subject or email addresses are added.
• To send a multimedia message, enter the recipient's phone number in the To bar.
• Write the text of the message in the Text bar.
• Tap
to attach emojis, picture, video,etc.
• Touch and hold
to record audio.
• When finished, tap
to send the multimedia message.
Manage messages
When a message is received, will appear on the Status bar as a notification.
Swipe down the Status bar to open the Notification panel. Tap the new message
to open and read it. You can also access the Messages application and tap the
message to open it.
Messages are displayed as a conversation.
Tap a message to enter the message composing screen:
1
2
1
Tap for more options
2
Tap to call the number
To adjust message settings, tap and select Settings on the message list screen.
3.4 Calendar .........................................................
Use Calendar to keep track of important meetings, appointments, etc.
To view the calendar and create events, open the Google apps folder from the
Home screen, then tap Calendar.
Multimode view
You can display the Calendar by Schedule, Day, 3 days, Week, or Month, tap
to select.
To create new events
You can add new events from any Calendar view.
• Tap
.
• Fill in all required information for this new event. If it is a whole-day event, you
can turn on All-day
.
• Invite guests to the event. Enter the email addresses of the guests you want to
invite. The guests will receive an invitation from Calendar and Email.
• When finished, tap Save at the top of the screen.
To quickly create an event from the Day, 3 days and Week view screens, tap an
empty spot to select a target area, then tap again to create a new event.
To delete or edit an event
To delete or edit an event, tap the event to enter its details screen. Tap to edit
the event, or tap
> Delete.
Event reminder
If a reminder is set for an event, the upcoming event icon will appear on the
Status bar as a notification when the reminder time arrives.
Tap and drag down the Status bar to open the notification panel, tap an event name
to view the Calendar notification list. Tap the Back button to keep the reminders
pending in the Status bar and the notification panel.
37 38
3.5 Clock...............................................................
Your mobile phone has a built-in clock.
To view the current time, swipe up on the Home screen, then tap Clock.
Alarm
From the Clock screen, tap Alarm to enter.
• Turn on
to enable the alarm.
• Tap
to add a new alarm, and tap to save.
• Tap an existing alarm to enter the alarm editing screen.
• Tap DELETE and confirm to delete the selected alarm.
Clock
To view the date and time, tap Clock.
• Tap
to add a city from the list.
Timer
From the Clock screen, tap Timer to enter.
• Tap the provided time to start the countdown directly.
• Set the time. Tap
to start the countdown.
• Tap
to pause.
• Tap to reset.
Stopwatch
From the Clock screen, tap Stopwatch to enter.
• Tap to start the Stopwatch.
• Tap
to pause.
•
to reset.
•
to share.
Adjust Clock settings
Tap to access Clock and Alarm settings.
39 40
3.6 Calculator .......................................................
To solve mathematical problems with Calculator, swipe up from the home screen,
then tap
.
1
2
1
More options
2
Tap to switch between Basic calculation and Scientific calculation
3.7 TCL apps
Support Center .............................................................................
Support Center helps you to learn more about Hot FAQs, operation instructions,
troubleshooting, etc. Use it to send us your feedback.
3.8 Other applications
(1)
The previous applications in this section are preinstalled on your phone. To download
and install more 3rd party applications, use the Google Play Store application.
(1)
Application availability depends on country and carrier.
3.9 Google applications
Google apps are preinstalled on your phone to improve work efficiency and help
you enjoy life.
This manual briefly introduces the apps. For detailed features and user guides,
refer to the related websites or the introduction provided in the apps.
You are recommended to register with a Google account to enjoy all the functions.
Chrome
Surf the web using the Chrome browser.
Your bookmarks, browsing history, and settings across all devices with the browser
installed can be synchronized with your Google account.
Gmail
As Google's web-based email service, Gmail is configured when you first set up
your phone. With this application you can send and receive emails, manage emails
by labels, archive emails, etc. Emails can be automatically synchronized with your
Gmail account.
Maps
Google Maps offers satellite imagery, street maps, 360° panoramic views of streets,
real-time traffic conditions, and route planning for traveling by foot, car, or public
transportation. By using this application, you can find your own location, search for
a place, and get suggested route planning for your trips.
YouTube
YouTube is an online video-sharing application where users can upload, view, and
share videos. Available content includes video clips, TV clips, music videos, and
other content such as video blogging, short original videos, and educational videos.
It supports a streaming function that allows you to start watching videos almost as
soon as they begin downloading from the internet.
41 42
Play Store
Serves as the official app store for the Android operating system, allowing users
to browse and download applications and games. Applications are either free of
charge or at a cost.
In Play Store, search for the app you need, download it and then follow the
installation guide to install the app. You can also uninstall, update an app, and
manage your downloads.
Duo
A video chat mobile app.
With phone numbers verified, users can easily video call people from their contact
list.
Google Assistant
Touch and hold the Home button, or say, “Hey Google”, to quickly ask for help,
check the news, make a phone call, and more.
Files
Files displays all data stored on the phone, including both external microSD
TM
card
and internal storage, such as applications, media files downloaded from Google
Play Store, YouTube or other locations; Videos, pictures or audios you have
captured; other data transferred via Bluetooth, USB cable, etc.
4
Settings..........................................
To go to Settings, tap from the Home screen or swipe up from the Home
screen and then tap .
You can also swipe down from the notification panel and tap
to access Settings.
4.1 Wi-Fi
You can connect to the internet when your phone is within range of a wireless
network. Wi-Fi can be used on your phone even without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
• Tap Settings > Wi-Fi > tap to turn on.
• Once Wi-Fi is turned on, detected Wi-Fi networks are listed.
• Tap a Wi-Fi network to connect to it. If the network you selected is secured, you
are required to enter a password or other credentials (you should contact the
network carrier for details). When finished, tap Connect.
To add a Wi-Fi network
When Wi-Fi is on, you can add new Wi-Fi networks according to your preference.
• Tap Settings > Wi-Fi > Add network.
• Enter the name of the network and any required network information.
• Tap Connect.
To forget a Wi-Fi network
The following steps prevent automatic connection to networks which you no longer
wish to use.
• Turn on Wi-Fi, if it’s not already on.
• On the Wi-Fi screen, tap the name of the saved network.
• Tap FORGET in the dialog that opens.
43 44
4.2 Bluetooth
Bluetooth is a short-range wireless communication technology that you can use to
exchange data, or connect to other Bluetooth devices for various uses.
To turn on Bluetooth
• Tap Settings > Bluetooth > tap to turn on.
Your device name and other available devices will appear on screen.
To rename your device
• Tap Settings > Bluetooth.
• Tap Device name.
• Enter a name, and tap RENAME to confirm.
To pair/connect your phone with a Bluetooth device
To exchange data with another device, you need to turn Bluetooth on and pair your
phone with the Bluetooth device with which you want to exchange data.
• Tap Settings > Bluetooth > + Pair new device.
• Tap a Bluetooth device you want to pair your phone with in the list.
• In the dialog that pops up, tap PAIR to confirm.
• If the pairing is successful, your phone will be connected to the device.
To unpair from a Bluetooth device
• Tap
beside the device you want to unpair from.
• Tap FORGET to confirm.
4.3 SIM card & cellular network
Cellular network
In this menu, you can enable data roaming, select your preferred network type,
check the network connection you are using or create a new access point, etc.
Data usage
The first time you turn on your phone with your SIM card inserted, it will automatically
configure your network service: 2G, 3G, 4G
(1)
.
Data saver
By enabling Data saver, you can reduce data usage by preventing some apps from
sending or receiving data in the background.
Cellular data
If the network is not connected, you can turn on Cellular data in Settings > SIM
card & cellular network > Data usage.
If you do not need to transmit data on cellular networks, turn off Cellular data to
avoid incurring significant charges for data use on local carrier cellular networks,
particularly if you do not have a cellular data agreement.
Data usage is measured by your phone, and your carrier may count
differently.
App data usage
Tap to review the data usage of each app.
Carrier data accounting may differ from device accounting.
Billing cycle
Tap to set the cellular data usage cycle.
Wi-Fi data usage
Tap to review Wi-Fi data usage.
(1)
Network availability is dependant on your cellular carrier.
45 46
Network restrictions
You can set metered Wi-Fi networks.
Metered networks are treated like cellular networks when background data is
restricted. Apps may warn before using these networks for large downloads.
Airplane mode
Turn on Airplane mode to simultaneously disable all wireless connections including
Wi-Fi, Bluetooth and more.
Tethering
To share your phone's data connection via Wi-Fi, Bluetooth, USB and Ethernet
tethering, or as a mobile hotspot, go to Settings > SIM card & cellular network >
Tethering to activate these functions.
To rename or secure your mobile hotspot
When your mobile hotspot is activated, you can rename your phone's Wi-Fi network
(SSID) and secure its Wi-Fi network.
• Tap Settings > SIM card & cellular network > Tethering > Mobile hotspot.
• Tap Hotspot name to rename the network SSID and tap Hotspot password to
set your network security.
• Tap OK.
The functions above may incur additional network charges from your
network carrier. Extra fees may also be charged in roaming areas.
Private DNS
Tap to select private DNS mode.
4.4 Connected devices
VPN
Virtual private networks (VPNs) allow you to connect to the resources inside a
secured local network from outside that network. VPNs are commonly deployed
by corporations, schools, and other institutions so that their users can access local
network resources when not inside that network, or when connected to a wireless
network.
To add a VPN
• Tap Settings > Connected devices > VPN and then tap
.
• On the screen that opens, follow your network administrator's instructions to
configure each component of the VPN settings.
• Tap SAVE.
The VPN is added to the list on the VPN settings screen.
To connect to/disconnect from VPN
To connect to a VPN:
• Tap Settings > Connected devices > VPN.
• The VPNs you have added are listed. Tap the VPN you want to connect with.
• In the dialog that opens, enter any requested credentials and tap CONNECT.
To disconnect from a VPN:
• Tap the VPN you want to disconnect from. In the dialog that opens, tap
DISCONNECT.
To edit/delete a VPN
To edit a VPN:
• Tap Settings > Connected devices > VPN.
• The VPNs you have added are listed. Tap the
icon next to the VPN you want
to edit.
• After editing, tap SAVE.
To delete a VPN:
• Tap the
icon next to the selected VPN, then tap FORGET to delete it.
47 48
USB connection
With a USB cable, you can charge your device, transfer files or photos (MTP/PTP)
between your phone and a computer.
To connect your phone to the computer
• Use the USB cable that came with your phone to connect the phone to a USB
port on your computer. You will receive a notification that the USB is connected.
• Open the Notification panel and choose the way which you want to transfer files
or tap Settings > Connected devices > USB connection to select. By default,
Charge this device is selected.
Before using MTP, make sure that the driver (Windows Media Player 11 or
higher version) has been installed.
Printing
Tap Printing to activate Print services. You can select your Default print service.
Nearby Share
This feature allows you to share files on your device with nearby devices. You may
choose to limit your visibility to stored Contacts on your device, or open to any
device nearby. Tap
to enable.
Before using Nearby Share, please be ensure that:
• At least one account (Google, Yahoo, Exchange, etc.) is linked to your device
and logged in.
• Bluetooth and Location settings are switched on.
• A temporary Wi-Fi hotspot is switched on in order to share files.
4.5 Home screen & lock screen
With this menu, set your home apps, choose your favourite wallpapers and theme
styles, etc.
4.6 Display
Brightness level
Adjust screen brightness manually.
Dark mode
Empty screen space will become black in this mode, making it easier to look at your
screen or read in dim light.
Eye comfort mode
Eye comfort mode can effectively reduce blue light radiation and adjust the colour
temperature to relieve eye fatigue. You can also create a custom schedule to turn
it on.
Reading mode
Turn on reading mode to switch the screen display to warmer colors to reduce the
amount of light.
Sleep
Set screen timeout.
Font size
Slide to make the text on screen smaller or larger.
Auto-rotate screen
Select whether the screen rotates automatically or not.
Status bar
With this menu, you can view or hide the network speed, set the style of the status
bar, enable notification folders, and change the battery percentage display.
49 50
More display settings
Screen saver
Set current screen saver as Colors, as well as when to start the screen saver.
Full screen apps
Most applications installed on the phone will automatically adapt to the full screen
display without setting them manually.
For the applications which do not automatically adapt to the full screen display, you
can go to Settings > Display > More display settings > Full screen apps to set.
4.7 Sound & vibration
Use the Sound & vibration settings to configure many aspects of call ringtones,
music, and other audio settings.
Slient mode
Tap to turn on silent mode.
Phone ringtone & vibrate
Set your incoming call ringtone, turn on/off also vibrate for calls, or opt for the
phone to vibrate only.
Notification ringtone
Set the default sound for notifications.
Alarm ringtone
Set your alarm ringtone.
Do Not Disturb
If you do not want to be disturbed by your phone or information ringtones during
work or rest, you can set the Do Not Disturb mode.
Swipe down the Status bar twice to access the Quick Settings panel and tap
to turn on Do Not Disturb.
More sound settings
Set dial pad tones, screen locking sounds, touch sounds, vibration on touch,
emergency alerts.
4.8 Notifications
In the Notifications menu, you can configure whether to block the notifications
from this app, hide sensitive content, etc.
4.9 Button & gestures
System navigation
Select your favourite navigation and button layout (only use for buttons navigation).
Gestures
Set Flip to mute to mute the sounds and stop vibration from incoming calls or
snooze the alarm.
Power key
Turn on/off the quick short functions about the Power key, as well as the Power key
menu.
4.10 Smart Manager
Smart Manager ensures your phone is operating in top form by automatically
scanning and optimising data usage to preserve battery levels, manage storage
and protect against security threats.
You can also do some manual settings for further optimisation.
51 52
4.11 Security & biometrics
Screen lock
Select one method such as Swipe, Pattern, PIN, or Password to unlock the
screen.
Face unlock
Face unlock allows you to unlock your device with your facial data. Set it according
to the on-screen steps.
Ensure that you are facing the phone screen when using face recognition.
NOTE: Another screen lock method must be enabled before configuring Face
unlock.
Smart Lock
With a Screen lock method enabled, your phone will detect when it’s safe with you,
such as in your pocket or at your home.
Others
You can also set Quick assistance, Device admin apps, Encryption &
credentials and etc.
4.12 Location
Allow an app to access your device's location. You can set to allow continual
access, or only while the app is in use.
4.13 Privacy
To protect your privacy, you can set an app to be allowed or forbidden access to
your location, SMS, phone, etc. Also whether or not to show passwords, choose
the activities and info that you want Google to save.
4.14 Apps
View details about the applications installed on your phone, to manage their data
usage or force them to stop.
In the Permission manager menu of an application, you can grant permissions for
the app, such as allowing the app to access your Camera, Contacts, Location,
etc.
4.15 Storage
Enter Settings > Storage to check the usage of storage space and free up more
when necessary.
4.16 Accounts
Add, remove, and manage your email and other supported accounts. You can also
use these settings to control the options for how all applications send, receive and
synchronize data; i.e. if this is done automatically, according to a schedule for each
app, or not at all.
Tap Add account to add an account for the selected app.
4.17 Digital Wellbeing & parental controls
In this menu you can find how much time you have spent on the phone and even on
each app. You can customize the time limit for using the phone to ensure a healthy
and balanced life.
In addition, parents are able to restrict their children's usage time to manage their
browsing habits.
4.18 Google
Configure your Google account and service settings.
53 54
4.19 Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you have
installed on your phone.
4.20 System
About phone
View basic information for your phone such as model name, CPU, camera,
resolution, etc.
You can also check legal information, build number, status and other specs.
System Update
If you want to update the system, tap CHECK FOR UPDATES (refer to “5 FOTA
upgrade”).
Languages & input
Configure language settings, the on-screen keyboard, voice input settings, pointer
speed, etc.
Date & time
Use Date & time settings to customize your preferences for how date and time are
displayed.
Backup
Turn on to back up your phone’s settings and other application data to
Google servers. If you replace your phone, the settings and data you’ve backed up
will be restored onto the new phone when you sign in with your Google account.
Reset
Reset all network settings and app preferences, you won't lose your data with these
settings.
If Factory data reset is selected, all data in your phone's internal storage will be
erased, please back up your data before reset.
Regulatory & safety
View product information such as Product model, Manufacturer name, IMEI, CU
reference, Bluetooth Declaration ID, etc.
User Experience Improvement Programme
Join the User Experience Improvement Programme so we can continue to improve
our product design and overall user experience.
55 56
5
FOTA upgrade
Use the FOTA (Firmware Over The Air) upgrade to update your phone's software.
To access updates, from the app list, tap Settings > System > System Update.
Turn on data connection or Wi-Fi before searching for updates.
With Wi-Fi turned on, the system is able to discover if a new firmware version is
available and if so, begin to download it automatically. Once finished, a pop up
dialog will give you the option of updating your phone now or later.
If Settings > System > System Update >
> Update settings > Automatically
update is turned off, a pop up dialog will ask if you want to download a new
firmware version which the phone has discovered, or if you want to ignore it.
If you only have a cellular network connection, you will only receive a notification
which will appear in the Status bar.
6
Troubleshooting
Before contacting the service centre, here are some instructions to help you
troubleshoot your device:
• For optimal operation, fully charge the battery.
• To improve the phone’s performance, remove unnecessary files or apps on your
phone.
• Update your phone's software via Settings > System > System Update.
• Reset your phone via Settings > System > Reset > Factory data reset.
Another method is to hold down the Power key and the Volume up key at the
same time when your phone is powered off. Release the power key when the
device vibrates, then select Wipe data / factory reset > Factory data reset to
reset. All your phone data will be lost permanently. It is strongly advised to fully
back up your phone data before resetting.
and carry out the following checks:
My phone can't be switched on or is frozen
• When the phone can't be switched on, charge for at least 20 minutes to ensure
the minimum battery power needed. Then switch it on again.
• When the phone falls into a loop during power on animation and the user interface
can't be accessed, press and hold the Power key to reset. This eliminates any
abnormal OS booting issues caused by third party applications.
• If neither method is effective, reset the phone by pressing the Power key and
the Volume up key at the same time. Release the power key when the device
vibrates, then select Wipe data / factory reset > Factory data reset to reset.
My phone has not responded for several minutes
• If your phone doesn’t respond, turn off your phone by pressing and holding the
Power key until it turns off and then restart it again.
• If it still doesn't work, reset the phone.
My phone turns off by itself
• Check that your screen is locked when you are not using your phone, and make
sure that the Power key is not accidentally pressed while the screen is unlocked.
• Check the battery charge level.
57 58
• If it still doesn't work, reset the phone or update software.
My phone can't charge properly
• Make sure that you are using the TCL charger that comes with the phone.
• Make sure that your battery is not completely discharged; if the battery power
has been empty for a long time, it may take around 20 minutes to display the
battery charging indicator on the screen.
• Make sure that charging is carried out under normal conditions 0°C (32°F) to
40°C (104°F).
• When abroad, check that the voltage input is compatible.
My phone can't connect to a network or "No service" is displayed
• Try connecting to the network by moving to another physical location.
• Verify the network coverage with your carrier.
• Check with your carrier that your SIM card is valid.
• Try connecting at a later time if the network is overloaded.
My phone can't connect to the internet
• Make sure that the internet access service of your SIM card is available.
• Check your phone's internet connection settings.
• Make sure that you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure that the SIM card has been correctly inserted.
• Make sure that the chip on your SIM card is not damaged.
• Make sure that the service of your SIM card is available.
My phone can't make outgoing calls
• Make sure that you have dialled a valid number and have tapped .
• For international calls, check the country and area codes.
• Make sure that your phone is connected to a network, and the network is not
overloaded or unavailable.
• Check your subscription status with your carrier (credit, SIM card valid, etc.).
• Make sure that you have not barred outgoing calls.
• Make sure that your phone is not in Airplane mode.
My phone can't receive incoming calls
• Make sure that your phone is switched on and connected to a network (check for
overloaded or unavailable network).
• Check your subscription status with your carrier (credit, SIM card valid, etc.).
• Make sure that you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in Airplane mode.
The caller’s name/number doesn't appear when a call is received
• Check that you have subscribed to this service with your carrier.
• Your caller may have concealed his name or number.
I can't find my contacts
• Make sure that your SIM card is not broken.
• Make sure that your SIM card is inserted properly.
The sound quality of the calls is poor
• Adjust the volume during a call by pressing the Volume key.
• Check the network strength. Move to a location with stronger signal strength.
• Make sure that the receiver, connector and speaker on your phone are clean.
I can't use the features described in the manual
• Check with your carrier to make sure that your subscription includes this service.
• Make sure that this feature doesn't require a TCL accessory.
When I select a number from my contacts, the number can't be dialled
• Make sure that you have correctly recorded the number in your contacts.
• Make sure that you have selected the country code when calling an international
number.
59 60
I can't add a contact
• Make sure that your SIM card contacts are not full; delete some contacts or save
the contacts to the phone.
My callers can't leave messages on my voicemail
• Contact your network carrier to check service availability.
I can't access my voicemail
• Make sure that your carrier’s voicemail number is correctly entered in "Voicemail
number".
• Try later if the network is busy.
I can't send and receive MMS
• Check your phone storage as it might be full.
• Contact your network carrier to check service availability and MMS parameters.
• Verify the server centre number or your MMS profile with your carrier.
• The server centre may be swamped. Try again later.
SIM card PIN locked
• Contact your network carrier to obtain the PUK (Personal Unblocking Key) code.
I can't connect my phone to my computer
• Check to make sure the USB port is not broken. If it’s not working, try another
USB port on your computer.
• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it supports MTP mode. If you
are using a Mac, make sure to install Android File Transfer from www.android.
com/filetransfer/.
I can't download new files
• Make sure that there is sufficient phone storage space for your download.
• Select the microSD
TM
card as the location to store downloaded files.
• Check your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible to other users.
• Make sure that the two phones are within Bluetooth’s detection range.
The battery drains too fast
• Make sure that you follow the complete charge time (minimum 150 minutes).
• After a partial charge, the battery level indicator may not be exact. Wait for at
least 20 minutes after removing the charger to obtain an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or increase their
auto-check interval.
• Exit background-running applications if they are not being used for extended
periods of time.
• Turn off Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged calls, game playing, internet
surfing or running other complex applications
• This heating is a normal consequence of the CPU handling excessive data.
Ending the above actions will make your phone return to normal temperature.
After a factory data reset is performed, I can't use my phone without entering
Google account credentials
• After a reset is performed, you must enter the original Google account credentials
that were used on this phone.
• If you don’t remember your Google account credentials, complete Google
account recovery procedures.
• If you still cannot access your phone, apply to the authorized repair centre, but
remember that it will not be regarded as a warranty case.
I forgot some passwords/codes/keys on my phone
• Perform a factory data reset.
• If you still cannot access your phone, apply to the authorized repair centre, but
remember that it will not be regarded as a warranty case.
61 62
How to back up my device data
• Go to Settings > System > Backup (refer to “4.21 System > Backup”)
• You can also back up your data to another phone via the Switch Phone app.
Swipe up from the home screen to find the search bar and enter Switch Phone,
transfer data by following the instructions.
7
Specifications
Platform:
• MTK6761V/WB
OS:
• Android 11 (Go Edition)
Memory:
• 32GB ROM + 2GB RAM
Dimensions (LxWxT):
• 146.66 x 71.9 x 9.95 mm
Weight:
• 172g
Display:
• 5.5" with 720 x 1440 HD+ (in-cell)
Network
(1)
:
• GSM B2/3/5/8
• UMTS B1/2/4/5/8
• LTE: B2/4/5/7/12/13/17/66/71
GPS:
• GPS (with A-GPS), Glonass+Beidou+Galileo
Connectivity:
• Bluetooth 5.0
• Wi-Fi 802.11b/g/n
• 3.5 mm audio jack
• Micro-USB
Camera:
• Rear Camera: 8MAF
• Front camera: 5M
(1)
Network availability is dependant on your cellular carrier.
63 64
Audio & Video supported formats:
• AAC, AMR, AWB, MP3, AAC+, Vorbis, FLAC, eAAC+, PCM playback
• 1080P@30fps, H.263, H.264 AVC, H.265, HEVC ,VP8, VP9, MPEG-4
Battery
(1)
:
• Capacity: 3000 mAh
Expansion Slot:
• microSD™ memory card
(Availability of microSD
TM
card up to 128GB)
Sensors:
• G-sensor
Note: Specifications are subject to change without prior notice.
(1)
The original battery has undergone rigorous safety inspections to meet qualification
standards, the use of non-original batteries may be dangerous.
8
Accessories
Standard accessories
• Charger
• Micro-USB Cable
• Quick Start Guide
• Product safety and warranty information
• Accessories depend on countries.
• Only use the TCL batteries, chargers, and accessories included along
with your device.
65 66
9
Licenses
microSD logo is a trademark of SD-3C, LLC.
The Bluetooth
®
word mark and logos are owned by the Bluetooth
SIG, Inc. and any use of such marks by TCL Communication Ltd.
and its affiliates is under license. Other trademarks and trade names
are those of their respective owners.
TCL
5131E Bluetooth Declaration ID D059652
The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi
Alliance.
Google, the Google logo, Android, the Android logo, Google Search
TM
,
Google Maps
TM
, Gmail
TM
, YouTube, Google Play Store, Google
Latitude
TM
, and Hangouts
TM
are trademarks of Google Inc.
The Android robot is reproduced or modified from work created and shared by
Google and used according to terms described in the Creative Commons 3.0
Attribution License (the text will show when you tap Google legal in Settings >
About phone > Legal information)
(1)
.
You have purchased a product which uses the open source (http://opensource.org/)
programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open
source programs licensed under the GNU General Public Licence and Apache
Licence.
You may download the source codes from https://sourceforge.net/projects/tcl-
mobile/files/. The provision of the source code is free of charge from the internet.
(1)
May not be available in all countries.
10
Disclaimer
There may be certain differences between the user manual description and the
phone’s operation, depending on the software release of your phone or specific
carrier services.
TCL Communication Ltd. shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall be borne by
the carrier exclusively.
For more information on how to use the phone, please go to tcl.com and download the complete user manual.
The website will also provide you with answers to frequently asked questions.
