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12
Troubleshooting
If the hob will not operate correctly, before calling the
After-Sales Service, refer to the Troubleshooting Guide to
determine the problem�
1. The burner fails to ignite or the ame is not even
Check that:
• the gas or electrical supplies are not shut o and
especially that the gas supply tap is open;
• the gas cylinder (liquid gas) is not empty;
• the burner openings are not clogged;
• the plug end is not dirty;
• all the burner parts have been positioned
correctly;
• there are no droughts near the hob�
2. The burner does not stay lit
Check that:
• when lighting the burner, the knob has been
pressed for enough time to activate the
protection device;
• the burner openings are not clogged near the
thermocouple;
• the end of the safety device is not dirty;
• the minimum gas setting is correct (see relevant
paragraph)�
3. The containers are not stable
Check that:
• the bottom of the container is perfectly at;
• the container is centered on the burner;
• the grids have not been exchanged or positioned
incorrectly�
If after the above checks the fault still occurs, get in touch
with the nearest After Sales Service�
Disconnect the appliance from the power supply�
CLEANING THE HOB SURFACE
• All the enamelled and glass parts should be cleaned
with warm water and neutral solution�
• Stainless steel surfaces may be stained by calcareous
water or aggressive detergents if left in contact for too
long� Any food spills (water, sauce, coee, etc�) should
be wiped away before they dry�
• Clean with warm water and neutral detergent, and
then dry with a soft cloth or chamois� Remove baked-
on dirt with specic cleaners for stainless steel surfaces�
NOTE: clean stainless steel only with soft cloth or
sponge.
• Do not use abrasive or corrosive products, chlorine-
based cleaners or pan scourers�
• Do not use steam cleaning appliances�
• Do not use ammable products�
• Do not leave acid or alkaline substances, such as
vinegar, mustard, salt, sugar or lemon juice on the hob�
CLEANING THE HOB PARTS
• Clean glass and enameled parts only with soft cloth or
sponge�
• Grids, burner caps and burners can be removed to be
cleaned�
• Clean them by hand with warm water and non-
abrasive detergent, removing any food residues and
checking that none of the burner openings is clogged�
• Rinse and dry�
• Ret burners and burner caps correctly in the
respective housings�
• When replacing the grids, make sure that the panstand
area is aligned with the burner�
• Models equipped with electrical ignition plugs and
safety device require thorough cleaning of the plug
end in order to ensure correct operation� Check these
items frequently, and if necessary, clean them with a
damp cloth� Any baked-on food should be removed
with a toothpick or needle�
NOTE: to avoid damaging the electric ignition
device, do not use it when the burners are not in
their housing.
Maintenance and cleaning
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