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TROUBLE SHOOTING
PROBLEM CAUSE SOLUTION
The appliance is not
working.
The appliance not plugged in.
Insert the plug into the wall outlet.
Wall outlet not energized.
Appliance not switched on.
Malfuctioning appliance.
Check fuses and circut breaker.
Switch the appliance on by pressing CAPSULE
button or GROUND button.
Unplug the appliance from the wall outlet and contact
qualified person to check and repair theappliance.
Nozzle blocked.
Check the Nozzle for blockages.
Excessive lime scale buildup.
Clean and descale the appliance.
Ground coffee too fine.
Clean the Ground Coffee Filter and refill with coarse
ground coffee.
Capsule not suitable Replace with a suitable capsule.
Empty water reservoir.
Refill the water reservoir with fresh
water.
Upper/bottom of the capsule not
pierced by the needle.
Switch the appliance off and carefully replace the
capsule into the holder, press with enough force to
feel the needle pierce the capsule. Ensure that the lid
is closed all the way when the capsule is installed.
The needle(s) may be plugged with
debris.
A toothpick or fine pipe cleaner with fresh water.
No water comes out
from the Nozzle.
Brewing process
does not start.
Water reservoir is empty. Refill the water reservoir with fresh water.
No action for 30 secondsafter
volume selection.
Repeat settings selection.
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