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Error Messages Cause Action
No Device
When configuring the Wi-Fi
Direct network, the Brother
machine cannot find your
mobile device.
• Make sure your machine and mobile device are in the
Wi-Fi Direct mode.
• Move the mobile device closer to your Brother
machine.
• Move your Brother machine and the mobile device to
an obstruction-free area.
• If you are manually configuring the Wi-Fi Direct
network, make sure you have entered the correct
password.
• If your mobile device has a configuration page for
obtaining an IP address, make sure your mobile
device's IP address has been configured via DHCP.
Server Timeout,
contact your
administrator.
The Brother machine cannot
connect to the server for the
Store Print Log to Network
feature.
• Make sure your server address is correct.
• Make sure your server is connected to the network.
• Make sure the machine is connected to the network.
Server Timeout
The Brother machine cannot
connect to the LDAP server.
• Make sure your server address is correct.
• Make sure your server is connected to the network.
• Make sure the machine is connected to the network.
The Brother machine cannot
connect to the Active Directory
server.
• Make sure your server address is correct.
• Make sure your server is connected to the network.
• Make sure the machine is connected to the network.
Wrong Date &
Time, contact
your
administrator.
The Brother machine does not
obtain the time from the SNTP
time server or you have not
configured the Date&Time for
the machine.
• Make sure the settings to access the SNTP time server
are configured correctly in Web Based Management.
• Confirm the Date&Time settings of your machine are
correct in Web Based Management.
Internal Error
The Brother machine's LDAP
protocol is disabled.
Confirm your authentication method, and then enable the
necessary protocol setting in Web Based Management.
The Brother machine's CIFS
protocol is disabled.
Related Information
• Network Problems
481
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