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Warranty
TaoTronics products are covered by a 12 month limited warranty from the date
of its original purchase. If any problems occur, please contact our support team.
We can only provide after sales service for products that are sold by TaoTronics
or TaoTronics authorized retailers and distributors. If you have purchased your
unit from a different place, please contact your seller for return and warranty
issues.
Troubleshooting Guide
Problem
Possible Cause
Solution
No power supply
The lamp is not turned on
Hands are wet
Voltage fluctuation causing
panel failure
LED component failed
Power adapter failed
Short circuit
The lamp does
not light up
The touch
panel is not
responsive
LED failure
Bad smell
Correctly plug in the
power adapter
Refer to the How to
Use section
Touch the panel with
dry hands
Disconnect power to
restart the lamp
Please contact the
TaoTronics Support Team
Please contact the
TaoTronics Support Team
Please contact the
TaoTronics Support Team
0807
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