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24
After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | tempo.org/support
Other Useful Information (Cont.)
Storage
When it is not in use, store the bicycle in a cool, dry place, protected from dust,
high humidity and frequent temperature changes, and out of reach of children.
For prolonged storage we recommend using the original carton for the bike and
storing the battery separately. Please ensure the battery is at least partially charged
as prolonged storage of an empty battery may damage the battery.
Service and repair
WARNING: Replace worn parts! As with all mechanical components, the bicycle
is subjected to wear and high stresses. Different materials and components may
react to wear or stress fatigue in different ways. If the design life of a component
has been exceeded, it may suddenly fail, possibly causing injuries to the rider. Any
form of crack, scratch or change of colouring in highly stressed areas indicates
that the life of the component has been reached and it should be replaced.
Spare parts
Our after sales support centre stocks spare batteries and chargers for the e-bike.
To purchase a spare part or book a service, please contact our after sales support
centre on 1300 886 649 or via tempo.org/support.
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