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10
If you have diculty operating your new ceiling fan, it may be the result of incorrect assembly, installation or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing diculty in
installation, please contact the Service Department: 1-877-459-3267, 8 a.m. - 5 p.m. Central Time, Monday - Friday.
PROBLEM SUGGESTED REMEDY
1. Fan does not start 1. Make sure that the wall switch is turned ON.
2. Check main and branch circuit fuses or circuit breakers.
3. Check all wire connections from household supply wires to the fan.
4. Make sure forward/reverse switch is pushed completely left or right. Fan will not
operate when switch is in the middle.
1. Make sure all screws in motor assembly are snug, but not overtightened.
2. Make sure the screws that attach the blade arms to the motor are tight.
3. Make sure wire connectors are not rattling against each other or against the
interior wall of the canopy.
4. Some fan motors are sensitive to signals from Solid State variable speed controls.
DO NOT USE a Solid State variable speed control.
5. Ensure fan does not wobble excessively (see Fan wobbles solutions below).
1. Ensure the mounting bracket is tightened securely to outlet box and outlet box is
mounted rmly to ceiling joist.
2. Ensure all blades are screwed rmly into blade arms.
3. Ensure all blade arms are tightened securely to motor.
4. Switch one blade with a blade from the opposite side. Or balance the fan using
the blade balancing kit.
5. If blade wobble is still noticeable, interchanging two adjacent (side by side)
blades can redistribute the weight and possibly result in smoother operation.
1. Check for loose or disconnected 9-pin and/or single-pin connectors in switch
housing or light kit.
2. Ensure the black wire from fan is connected to hot power supply wire.
3. Check for faulty light bulbs.
4. Ensure total wattage of bulbs does not exceed 180 watts (for incandescent bulbs
only).
1. To re-sync REMOTE to the fan - Turn o the power at the breaker box for at least
10 seconds and then turn the power back on. Within 30 seconds, press and hold
the “LEARN” button on the back of the remote for 3 seconds. The fan will turn on
and the light will blink twice and stay on, signaling a successful synchronization.
2. Insert new CR2032 batteries in battery compartment of the wall control.
3. If there are several fans in close proximity, turn power o to other fans and re-
sync the remote (see Corrective Action 1 above).
2. Fan is noisy
3. Fan wobbles
4. Light does not work:
TROUBLESHOOTING
5. Remote control does
not work:
WARNING: To reduce the risk of re, electrical shock or personal injury, shut o the power supply to fan before
you begin any maintenance tasks.
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