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26 www.westinghouse.com
10. TROUBLESHOOTING
CONCERN WHAT TO DO
Refrigerator is too warm • Adjust the refrigerator to a colder setting
• Ensure food is allowed to cool before placing inside the refrigerator.
• Ensure the appliance is set up as per instructions
• Ensure that contents are not obstructing the cooling vents.
• Ensure the door is not held open or is being opened too frequently.
Freezer is too warm • Adjust temperature to a colder setting.
• Ensure food is allowed to cool before placing inside the freezer.
• Ensure the appliance is set up as per instructions
• Ensure that contents are not obstructing the cooling vents.
• Ensure the door is not held open or is being opened too frequently.
Food is freezing in the
refrigerator
• Adjust temperature to a warmer setting.
• Ensure that fruit and vegetables are stored in the crisper. Items with
a high water content should not be placed near the cooling vents.
Unable to change
temperature settings
• Refer to sections “temperature control” and “about the user interface”.
• Ensure that user interface is in “awake” mode before trying to adjust
temperature settings.
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments through
air vents using a high efficiency fan.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you,
you might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls
and cabinets, can make the sounds seem louder than they actually are. The following describes the kinds of
sounds and what may be making them.
CONCERN WHAT TO DO
Motor noise (compressor) Nothing. This is normal as your new refrigerator uses a high-speed
compressor which switches on and o during operation.
Note that the compressor noise may seem louder at the start of the on
cycle.
Motor noise (compressor); These refrigerators are fitted with a variable speed compressor and fan.
At start up and on warm days they run at a higher speed to provide
additional cooling. When less cooling is required the compressor and
fan will run at a lower speed. As a result it is normal for sound levels to
change depending on operating conditions.
A clicking noise heard just
before the compressor starts.
Nothing. This is normal as your new refrigerator has an automatic
switching action of the temperature control, turning the compressor on
and o.
Occasional gurgling, similar to
water boiling.
Nothing. As each cycle ends, you may hear a gurgling sound due to the
refrigerant flowing in your refrigerator system.
Nothing, this is normal as your new refrigerator uses high efficiency
fans to circulate air. Fan speed and noise may increase during periods of
heavy usage or hot weather.
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