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27
EN
6 ASSISTANCE
6.1 Two year limited warranty
statement
WHAT THIS LIMITED WARRANTY COVERS
The warranties provided by Bertazzoni SpA herein
apply exclusively to Bertazzoni appliances and
accessories sold as new products to the original owner
by an authorized Bertazzoni distributor, retailer, dealer
or service center and installed in the United States
or Canada. The warranties provided herein are not
transferable and are valid from the date of installation.
The Warranty coverage provided by Bertazzoni SpA
(“Bertazzoni”) in this statement applies exclusively to
the original Bertazzoni appliance (“Product”) sold to the
consumer (“Purchaser”) by an authorized Bertazzoni
dealer/distributor/retailer, purchased and installed
in the United States, District of Columbia, or Canada
which has always remained within the country of
original purchase (United States, District of Columbia,
or Canada).
Warranty coverage is activated on the date of original
retail purchase of the Product and has a duration of
two (2) years.
Warranty coverage is non-transferrable.
In the event of parts replacement or entire product
replacement, the replacement Product (or parts) shall
assume the remaining original Warranty activated with
original retail purchase document. This Warranty shall
not be extended with respect to such replacement.
Bertazzoni SpA will repair or replace any component/
part which fails or proves defective due to materials
and/or workmanship within 2 years from the date of
original retail purchase and under conditions of normal
residential, non-commercial use.
Repair or replacement will be free of charge, including
labor at standard rates and shipping expenses.
Purchaser is responsible for making the Product
reasonably accessible for service. Repair service
must be performed by a Bertazzoni Authorized
Service company during normal working hours. Labor
performed at overtime or premium rates shall not be
covered by Warranty.
IMPORTANT:
Retain proof of original purchase to
establish warranty period.
Bertazzoni’s liability on any claim of any kind, with
respect to the goods and/or services provided, shall in
no event exceed the value of the goods or service or
part thereof which gives origin to the claim.
30 Day Cosmetic warranty
Inspection of the product must be made by Purchaser
at time of delivery.
Bertazzoni warrants that the Product is free from
manufacturing defects in materials and workmanship
for a period of thirty (30) days from date of original
retail purchase of the Product.
This coverage includes:
> Paint blemishes
> Chips
> Macroscopic finish defects
Cosmetic warranty does NOT cover:
> issues resulting from incorrect transport, handling
and/or installation (i.e: dents, broken, bowed or
deformed structures or components, shattered glass
components)
> slight color variations in painted/enameled
components
> dierences caused by natural or artificial lighting,
location or other analogous factors
> stains/corrosion/discoloration caused by external
substances and/or environmental factors
> labor costs, display, floor, B-stock, out- of-box, “as
is” appliances and demo units.
HOW TO OBTAIN SERVICE
To receive warranty service, the Purchaser must
contact Bertazzoni Service for problem determination
and correct service procedures.
Model number, serial number and date of original
retail purchase will be requested.
IMPORTANT:
Retain proof of original purchase to
establish warranty period.
If located in the USA
866 905 0010
https://us.bertazzoni.com/more/support
If located in CANADA
800 561 7265
https://ca.bertazzoni.com/more/support
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