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Problem solving guide
63
Other problems
Problem Cause and remedy
Food has frozen to-
gether.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
The side panels of the
refrigeration appliance
feel warm to the touch.
This is not a fault. The side panels of the refrigera-
tion appliance contain pipes that heat up during the
cooling process.
The temperature display
for the freezer section is
flashing. An alarm will
also sound.
The temperature alarm has been activated: the tem-
perature in the freezer section has risen higher or
fallen lower than the temperature set.
This could be because:
– Too much warm room air enters the freezer
when you are rearranging or taking out frozen
food.
– A large amount of food has been frozen at once.
– There was a power cut.
Press the button for setting the temperature.
The alarm tone will stop.
Depending on the temperature displayed, you
should check whether food in the freezer has star-
ted to thaw or has defrosted. If it has, it should be
used as soon as possible. Defrosted food may
only be refrozen after it has been cooked.
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