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28
EN
Description
Cause
Solution
E30
The door is not
properly closed
Close the door properly and restart the
washing machine
Check whether any clothes are
trapped
E10
Problem adding
water during
washing
Check whether the water pressure is
too low
Straighten the water supply hose
Check the water supply filter is not
blocked
E21
Water drainage
takes too long
Check if the drain hose is blocked
E12
Water leakage
Run another programme
If error code E12 is still displayed, turn
off the water supply, disconnect the
washing machine and call your after
sales service
EXX
Others
Do not hesitate to reset the washing
machine contact our after sales
service if the issues remain
Note!
• Once this check is complete, start the washing machine. If
the problem occurs again or if the error codes are
displayed again, contact your after sales service.
• Any attempt made by the user or a non-professional to
repair the appliance may affect user safety and void the
appliance warranty.
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