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Other issues
Use these procedures to resolve other issues that may occur in relation to the product.
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the top of the TV.
The bottom, however, may feel hot to the touch after extended use.
Children watching TV need constant adult supervision to prevent them from touching the TV.
This heat, however, is not a defect and does not affect the TV's functionality.
The TV smells like plastic.
This smell is normal and will dissipate over time.
The settings are lost after 5 minutes or every time the TV is turned off.
If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes.
Change Usage Mode to Home Mode.
• Menu Settings All Settings General & Privacy System Manager Usage Mode Home
Mode
The TV is tilted to the side.
Remove the base stand from the TV and reassemble it.
The stand is wobbly or crooked.
Refer to the Unpacking and Installation Guide and make sure that the stand is assembled correctly.
I want to know how to attach and remove the TV stand.
For details on how to attach the stand, refer to the Unpacking and Installation Guide.
To remove the stand, follow the attachment steps in reverse order.
The Unpacking and Installation Guide can be downloaded from the Samsung Electronics website at https://
www.samsung.com/support/.
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