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The TV automatically turns off by itself
If your TV appears to turn off by itself, try disabling some of the TV's energy functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a period of time.
• Menu Settings All Settings General & Privacy System Manager Time Sleep Timer
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If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
• Menu Settings All Settings General & Privacy Power and Energy Saving Auto Power Off
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• Menu Settings All Settings General & Privacy System Manager Time Off Timer
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TV (The Frame TV) cannot be turned off.
If your TV is The Frame model, you can turn off the TV by pressing and holding the Power button. To switch from Art
mode to TV mode or vice versa, short-press the Power button when the TV is on.
Unable to power on
If you are having problems powering on your TV, there are a number of things to check before calling the service
department.
that the TV's power cord is connected correctly at both ends and that the remote control is operating
normally.
Make sure that the antenna cable or cable TV cable is connected.
If you have a cable box or satellite box, that it is plugged in and turned on.
In case of a model that supports One Connect Box, check the One Invisible Connection or One Connect Cable
between the TV and One Connect Box.
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