i
Trademarks
Autel
®
, MaxiCOM
®
, MaxiDAS
®
, MaxiScan
®
, MaxiTPMS
®
, MaxiRecorder
®
, and
MaxiCheck
®
are trademarks of Autel Intelligent Technology Corp., Ltd., registered in
China, the United States and other countries. All other marks are trademarks or
registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted,
in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing. Autel reserves the right to make changes at
any time without notice. While information of this manual has been carefully checked
for accuracy, no guarantee is given for the completeness and correctness of the
contents, including but not limited to the product specifications, functions, and
illustrations.
Autel will not be liable for any direct damages or for any special, incidental, or indirect
damages or for any economic consequential damages (including the loss of profits).
IMPORTANT: Before operating or maintaining this unit, please read this manual
carefully, paying extra attention to the safety warnings and precautions.
For Services and Support:
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
For technical assistance in all other markets, please contact your local distributor.
ii
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are various procedures, techniques, tools, and parts for servicing vehicles, as
well as in the skill of the person doing the work. Because of the vast number of test
applications and variations in the products that can be tested with this equipment, we
cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician’s responsibility to be knowledgeable of the
system being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being used, or
the vehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable
test procedures provided by the manufacturer of the vehicle or equipment being tested.
Use the device only as described in this manual. Read, understand, and follow all
safety messages and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.
DANGER: Indicates an imminently hazardous situation which, if not avoided, will
result in death or serious injury to the operator or to bystanders.
WARNING: Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot know,
evaluate or advise you as to all of the possible hazards. You must be certain that any
condition or service procedure encountered does not jeopardize your personal safety.
DANGER: When an engine is operating, keep the service area WELL
VENTILATED or attach a building exhaust removal system to the engine exhaust
system. Engines produce carbon monoxide, an odorless, poisonous gas that
causes slower reaction time and can lead to serious personal injury or loss of
life.
iii
Do Not Turn the Volume Up Too Loud When Using Headphones
Listening at high volumes that over-stimulate the ear for long periods of time
may result in loss of hearing.
SAFETY WARNINGS:
⚫ Always perform automotive testing in a safe environment.
⚫ Wear safety eye protection that meets ANSI standards.
⚫ Keep clothing, hair, hands, tools, test equipment, etc. away from all
moving or hot engine parts.
⚫ Operate the vehicle in a well-ventilated work area, for exhaust gases are
poisonous.
⚫ Put the transmission in PARK (for automatic transmission) or NEUTRAL
(for manual transmission) and make sure the parking brake is engaged.
⚫ Put blocks in front of the drive wheels and never leave the vehicle
unattended while testing.
⚫ Be extra cautious when working around the ignition coil, distributor cap,
ignition wires and spark plugs. These components create hazardous
voltages when the engine is running.
⚫ Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires
nearby.
⚫ Do not connect or disconnect any test equipment while the ignition is on or
the engine is running.
⚫ Keep the test equipment dry, clean, free from oil, water or grease. Use a
mild detergent on a clean cloth to clean the outside of the equipment as
necessary.
⚫ Do not drive the vehicle and operate the test equipment at the same time.
Any distraction may cause an accident.
⚫ Refer to the service manual for the vehicle being serviced and adhere to
all diagnostic procedures and precautions. Failure to do so may result in
personal injury or damage to the test equipment.
⚫ To avoid damaging the test equipment or generating false data, make
sure the vehicle battery is fully charged and the connection to the vehicle
DLC is clean and secure.
⚫ Do not place the test equipment on the distributor of the vehicle. Strong
electro-magnetic interference can damage the equipment.
iv
Contents
SAFETY INFORMATION ............................................................................................ II
CHAPTER 1 USING THIS MANUAL ...................................................................... 1
1.1 CONVENTIONS .................................................................................................... 1
1.1.1 Bold Text .................................................................................................. 1
1.1.2 Notes ....................................................................................................... 1
1.1.3 Important ................................................................................................ 1
1.1.4 Hyperlink ................................................................................................. 1
1.1.5 Procedure ................................................................................................ 1
CHAPTER 2 GENERAL INTRODUCTION ............................................................... 3
2.1 MAXICOM SYSTEM DISPLAY TABLET ...................................................................... 3
2.1.1 Functional Description ............................................................................. 3
2.1.2 Power Sources ......................................................................................... 5
2.1.3 Technical Specifications ........................................................................... 6
2.2 VCI – WIRELESS DIAGNOSTIC INTERFACE ................................................................. 7
2.2.1 Functional Description ............................................................................. 7
2.2.2 Technical Specifications ........................................................................... 8
2.2.3 Power Sources ......................................................................................... 9
2.3 ACCESSORY KIT ................................................................................................... 9
2.3.1 OBD I Adapters ........................................................................................ 9
2.3.2 Other Accessories .................................................................................. 10
CHAPTER 3 GETTING STARTED ......................................................................... 11
3.1 POWERING UP .................................................................................................. 11
3.1.1 Application Buttons ............................................................................... 12
3.1.2 Locator and Navigation Buttons ............................................................ 13
3.1.3 System Status Icons ............................................................................... 15
3.2 POWERING DOWN ............................................................................................ 15
3.2.1 Reboot System ....................................................................................... 16
3.3 INSTALLING COMPUTER SOFTWARE ....................................................................... 16
3.3.1 Printing Operation ................................................................................. 16
CHAPTER 4 DIAGNOSTICS OPERATIONS ........................................................... 18
4.1 ESTABLISHING VEHICLE COMMUNICATION .............................................................. 18
4.1.1 Vehicle Connection ................................................................................ 18
4.1.2 VCI Connection ...................................................................................... 19
4.1.3 No Communication Message ................................................................ 21
4.2 GETTING STARTED ............................................................................................. 22
v
4.2.1 Vehicle Menu Layout ............................................................................. 22
4.3 VEHICLE IDENTIFICATION ..................................................................................... 24
4.3.1 Auto VIN Scan ........................................................................................ 24
4.3.2 Manual VIN Input .................................................................................. 25
4.3.3 Manual Vehicle Selection ...................................................................... 26
4.3.4 Alternative Vehicle Identification .......................................................... 27
4.4 NAVIGATION ..................................................................................................... 27
4.4.1 Diagnostics Screen Layout ..................................................................... 27
4.4.2 Screen Messages ................................................................................... 30
4.4.3 Making Selections ................................................................................. 31
4.5 MAIN MENU .................................................................................................... 31
4.6 DIAGNOSIS ....................................................................................................... 31
4.6.1 ECU Information .................................................................................... 35
4.6.2 Read Codes ............................................................................................ 36
4.6.3 Erase Codes ........................................................................................... 37
4.6.4 Live Data................................................................................................ 37
4.6.5 Active Test ............................................................................................. 42
4.6.6 Special Functions ................................................................................... 43
4.7 SERVICE ........................................................................................................... 45
4.7.1 Function Descriptions ............................................................................ 45
4.8 GENERIC OBD II OPERATIONS ............................................................................. 46
4.8.1 General Procedure ................................................................................. 46
4.8.2 Function Descriptions ............................................................................ 48
4.9 EXITING DIAGNOSTICS ........................................................................................ 51
CHAPTER 5 MAXIFIX OPERATIONS ................................................................... 52
5.1 NAVIGATION ..................................................................................................... 52
5.1.1 Terminology ........................................................................................... 54
5.2 OPERATIONS..................................................................................................... 55
5.2.1 Home ..................................................................................................... 56
5.2.2 Search Fix Features ................................................................................ 56
5.2.3 Ask ......................................................................................................... 56
5.2.4 My MaxiFix ............................................................................................ 57
5.2.5 My Messages......................................................................................... 59
5.2.6 Support .................................................................................................. 60
CHAPTER 6 SHOP MANAGER OPERATIONS ...................................................... 62
6.1 VEHICLE HISTORY .............................................................................................. 63
6.1.1 Historical Test Record ............................................................................ 64
6.2 WORKSHOP INFORMATION .................................................................................. 65
6.3 CUSTOMER MANAGER ....................................................................................... 66
vi
6.3.1 History Notes ......................................................................................... 67
CHAPTER 7 DATA MANAGER OPERATIONS ....................................................... 70
7.1 OPERATIONS..................................................................................................... 70
7.1.1 Image Files ............................................................................................ 70
7.1.2 PDF Files ................................................................................................ 72
7.1.3 Review Data .......................................................................................... 72
7.1.4 Apps Manager ....................................................................................... 73
7.1.5 Data Logging ......................................................................................... 73
CHAPTER 8 SETTINGS OPERATIONS ................................................................. 74
8.1 OPERATIONS..................................................................................................... 74
8.1.1 Unit ........................................................................................................ 74
8.1.2 Language ............................................................................................... 74
8.1.3 Printing Setting ...................................................................................... 75
8.1.4 Notification Center ................................................................................ 75
8.1.5 About ..................................................................................................... 76
8.1.6 System Settings ..................................................................................... 76
CHAPTER 9 UPDATE OPERATIONS .................................................................... 78
CHAPTER 10 VCI MANAGER OPERATIONS .......................................................... 80
10.1 BT PAIRING .................................................................................................. 80
10.2 UPDATE ....................................................................................................... 81
CHAPTER 11 SUPPORT OPERATIONS .................................................................. 83
11.1 PRODUCT REGISTRATION ................................................................................. 83
11.2 SUPPORT SCREEN LAYOUT ............................................................................... 84
11.3 MY ACCOUNT ............................................................................................... 84
11.4 USER COMPLAINT .......................................................................................... 85
11.5 DATA LOGGING.............................................................................................. 87
11.6 COMMUNITIES .............................................................................................. 88
11.7 TRAINING CHANNELS ...................................................................................... 91
11.8 FAQ DATABASE ............................................................................................. 91
CHAPTER 12 TRAINING OPERATIONS ................................................................. 92
CHAPTER 13 REMOTE DESK OPERATIONS .......................................................... 93
13.1 OPERATIONS ................................................................................................. 93
CHAPTER 14 QUICK LINK OPERATIONS .............................................................. 95
CHAPTER 15 OSCILLOSCOPE OPERATIONS ......................................................... 96
15.1 SAFETY INFORMATION .................................................................................... 96
vii
15.2 GLOSSARY .................................................................................................... 98
15.3 MAXISCOPE MODULE................................................................................... 100
15.4 SCREEN LAYOUT AND OPERATIONS .................................................................. 103
15.4.1 Top Toolbar .......................................................................................... 104
15.4.2 Functional Buttons .............................................................................. 107
15.4.3 Measurement Grid .............................................................................. 108
15.4.4 Measurement Rulers ........................................................................... 109
15.4.5 Functional Buttons .............................................................................. 110
15.5 TROUBLESHOOTING ...................................................................................... 111
15.6 MAXISCOPE FIRMWARE UPDATE..................................................................... 112
CHAPTER 16 DIGITAL INSPECTION OPERATIONS ...............................................113
16.1 ADDITIONAL ACCESSORIES ............................................................................. 114
16.1.1 Technical Specifications ....................................................................... 117
16.2 OPERATIONS ............................................................................................... 117
CHAPTER 17 MAINTENANCE AND SERVICE .......................................................120
17.1 MAINTENANCE INSTRUCTIONS........................................................................ 120
17.2 TROUBLESHOOTING CHECKLIST ....................................................................... 121
17.3 ABOUT BATTERY USAGE ................................................................................ 121
17.4 SERVICE PROCEDURES ................................................................................... 122
CHAPTER 18 COMPLIANCE INFORMATION ........................................................124
CHAPTER 19 WARRANTY ..................................................................................126
1
Chapter 1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system. Contact your sales representative for availability of
other modules and optional tools or accessories.
1.1 Conventions
The following conventions are used.
1.1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu
options.
Example:
⚫ Tap OK.
1.1.2 Notes
A NOTE provides helpful information such as additional explanations, tips,
and comments.
1.1.3 Important
IMPORTANT indicates a situation which, if not avoided, may result in damage
to the test equipment or vehicle.
1.1.4 Hyperlink
Hyperlinks, or links, that take you to other related articles, procedures, and
illustrations are available in electronic documents. Blue colored text indicates
a selectable hyperlink.
1.1.5 Procedure
An arrow icon indicates a procedure.
Example:
2
➢ To use the camera:
1 Tap the Camera button. The camera screen opens.
2 Focus the image to be captured in the view finder.
3 Tap the blue circle. The view finder now shows the captured picture
and auto-saves the taken photo.
3
Chapter 2 General Introduction
The MaxiCOM
MK906BT is an advanced smart wireless diagnostic device providing
specialized automotive diagnostic service for customers. Featuring the powerful
Samsung Exynos 5260 6-core processor (1.3 GHz quad-core ARM Cortex-A7 + 1.7
GHz dual-core ARM Cortex-A15), an 8.0 inch LED capacitive touch screen, and
long-distance wireless communication, based on the multitasking mobile operating
system, and combined with the best possible coverage of OE-level diagnostics, the
MaxiCOM
MK906BT performs comprehensive vehicle diagnostics and analysis
efficiently.
There are two main components to the MaxiCOM system:
⚫ MaxiCOM System Display Tablet – the central processor and monitor for the
system
⚫ Vehicle Communication Interface (VCI) – the device for accessing vehicle data
This manual describes the construction and operation of both the devices and how they
work together to deliver diagnostic solutions.
2.1 MaxiCOM System Display Tablet
2.1.1 Functional Description
Figure 2-1 Display Tablet Front View
1. 8.0” LED Capacitive Touch Screen
2. Power LED – indicates battery level & charging or system status
4
The power LED displays different colors in response to the following
scenarios:
A. Green
⚫ Illuminates green when the Display Tablet is charging and the
battery level is above 90%.
B. Yellow
⚫ Illuminates yellow when the Display Tablet is charging and the
battery level is below 90%.
C. Red
⚫ Illuminates red when the Display Tablet is powered on and the
battery level is below 15%.
D. Blue
⚫ Illuminates blue when the MaxiCOM system is fault.
3. Ambient Light Sensor – detects ambient brightness
4. Microphone
Figure 2-2 Display Tablet Back View
1. Camera Lens
2. Camera Flash
3. Collapsible Stand – extends from the back to allow hands-free viewing of
the Display Tablet at a 30-degree angle
5
Figure 2-3 Display Tablet Top View
1. Mini SD Card Slot – holds the mini SD Card
2. Mini USB OTG Port
3. DC Power Supply Input Port – connects the 12 volt power adapter to
charge.
4. HDMI (high-definition multimedia interface) Port
5. USB Port
6. Headset Jack (3-Band 3.5mm )
7. Lock/Power Button – turns the device on & off with long press, or locks
the screen with short press
2.1.2 Power Sources
The Display Tablet can receive power from any of the following sources:
⚫ Internal Battery Pack
⚫ AC/DC Power Supply
⚫ Vehicle Power Supply
Internal Battery Pack
The Display Tablet can be powered with the internal rechargeable battery,
which if fully charged can provide sufficient power for about 14 hours of
continuous operation.
AC/DC Power Supply
The Display Tablet can be powered from a wall socket using the AC/DC power
adapter. The AC/DC power supply also charges the internal battery pack.
6
Vehicle Power
The Display Tablet can be powered from the cigarette lighter or other suitable
power port on the test vehicle through a direct cable connection. The vehicle
power cable connects to the DC power supply port on the top side of the
display unit.
2.1.3 Technical Specifications
Table 2-1 Technical Specifications
Item
Description
Operating System
Android
TM
4.4.2, KitKat
Processor
Samsung Exynos T5260 6-Core Processor (1.3
GHz quad-core ARM Cortex-A7 + 1.7 GHz
dual-core ARM Cortex-A15)
Memory
2 GB RAM & 64 GB ROM
Display
8.0-inch LED capacitive touch screen with
1024x768P resolution
Connectivity
⚫ Wi-Fi (802.11 b/g/n)
⚫ USB: 2.0
⚫ Mini USB 2.0
⚫ Wireless BT V2.1+EDR, Class1
⚫ HDMI 1.4a
⚫ SD Card (support up to 32GB)
Camera (rear)
Rear-facing, 8.0 Megapixel, AF with Flashlight
Sensors
Gravity Accelerometer, Ambient Light Sensor
(ALS)
Audio Input/Output
⚫ Microphone
⚫ Single Speakers
⚫ 3-Band 3.5 mm stereo/standard headset jack
Power and Battery
⚫ 10,000 mAh 3.7 V lithium-polymer battery
⚫ Charging via 12 V AC/DC power supply
Input Voltage
12 V (9-35 V)
Power Consumption
5 W
7
Item
Description
Operating Temp.
0 to 50°C (32 to 122°F)
Storage Temp.
-20 to 60°C (-4 to 140°F)
Housing
Strong plastic housing with protective rubber boot
Dimensions (W x H x D)
270.8 mm (10.6”) x 176.0 mm (6.9”) x 36.0 mm
(1.4”)
Weight
NW: 1.05 kg (2.31 lb.)
Supported
Automotive
Protocols
ISO 9142-2, ISO 14230-2, ISO 15765-4, K-Line,
L-Line, Flashing Code, SAE-J1850 VPW,
SAE-J1850 PWM, CAN ISO 11898, High speed,
Middle speed, Low speed and Single wire CAN,
GM UART, UART Echo Byte Protocol, Honda
Diag-H Protocol, TP 2.0, TP 1.6, SAE J1939, SAE
J1708, Fault-Tolerant CAN
2.2 VCI – Wireless Diagnostic Interface
The wireless diagnostic interface MaxiVCI V100 is a small vehicle
communication interface (VCI) used to connect to a vehicle’s diagnostic
connector (DLC) and connect with the Display Tablet, as well as standalone
PC, as a vehicle communication interface (VCI) for vehicle data transmission.
2.2.1 Functional Description
Figure 2-4 MaxiVCI V100 Wireless Diagnostic Interface
8
1. Lighting Push Button – presses to turn on the white LED in the vehicle
data connector socket
2. Power LED – indicates power and system status
Green: illuminates solid green when powered on.
Amber: flashes green and amber automatically when performing
firmware update.
Red: illuminates red automatically when powered up, and flashes red
when system failure occurs.
3. Vehicle LED – flashes green when communicating with the vehicle’s
system
4. Connection Mode LED – illuminates solid green when the device is
properly connected with the Display Tablet or PC via the USB cable, or
illuminates solid blue via wireless BT connection
5. Vehicle Data Connector (16-pin)
6. USB Port
Communication
The Wireless Diagnostic Interface supports both the wireless BT and the USB
communication. It can transmit vehicle data to the Display Tablet with or
without a physical connection. The working range of the transmitter through
BT communication is about 98.4 feet (about 30 m). A signal lost due to moving
out of range automatically restores itself when the Display Tablet is brought
closer to the VCI unit.
2.2.2 Technical Specifications
Table 2-2 Technical Specifications
Item
Description
Communications
⚫ BT V.2.1 + EDR
⚫ USB 2.0
Wireless Frequency
2.4 GHz
Input Voltage Range
12 VDC
Supply Current
150 mA @ 12 VDC
9
Operating Temperature
0°C to 50°C (ambient)
Storage Temperature
-20°C to 70°C (ambient)
Dimensions (L x W x H)
87.0 mm (3.43”) x 52.0 mm (2.05”) x24.5 mm
(0.96”)
Weight
0.076 kg (0.168 lb.)
Built-in Battery
3.7V Lithium Battery
Light
White LED
2.2.3 Power Sources
The Wireless Diagnostic Interface operates on 12-volt vehicle power, which it
receives through the vehicle data connection port. The unit powers on
whenever it is connected to an OBD II/EOBD compliant data link connector
(DLC).
2.3 Accessory Kit
2.3.1 OBD I Adapters
The OBD I adapters are for Non-OBD II vehicles. The adapter used depends
on the type of vehicle being tested. The most common adapters are shown
below. (Benz-14, Chrysler-16, Fiat-3 and PSA-2 are optional, please contact
your local distributors for details.)
Benz-14
Chrysler-16
BMW-20
Kia-20
Nissan-14
GM/Daewoo-12
Honda-3
VW/Audi-2+2
10
Mitsubishi/
Hyundai -12+16
Benz-38
Fiat-3
PSA-2
2.3.2 Other Accessories
Mini USB Cable
Connects the Display Tablet to the PC or the VCI unit.
AC/DC External Power Adapter
Connects the Display Tablet to the external DC power
port for power supply.
Cigarette Lighter
Provides power to the Display Tablet through
connection to the vehicle’s cigarette lighter receptacle.
Lighter Fuse
A safety device for the cigarette lighter.
11
Chapter 3 Getting Started
Make sure the Display Tablet has sufficient battery level or is connected to the DC
power supply (see Power Sources).
NOTE: The images and illustrations depicted in this manual may differ from the actual
ones.
3.1 Powering Up
Press the Lock/Power button on the top right side of the Display Tablet to
switch the unit on. The system boots up, and shows the lock screen. Pressing
the inner ring with a Lock icon at the center displays 3 entry options:
1. Unlock – drags the inner ring to the right edge of the circle to enter the
Android System’s Home Screen.
2. MaxiCOM – drags the inner ring to the top edge of the circle to enter the
MaxiCOM Job Menu.
3. Camera – drags the inner ring to the left edge of the circle to launch the
camera
Figure 3-1 Sample MaxiCOM MK906BT Job Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
12
NOTE: The screen is locked by default when you first turn on the Display
Tablet. It is recommended to lock the screen to protect the information in the
system and reduce the power consumption.
Almost all operations on the Display Tablet are controlled through the touch
screen. The touch screen navigation is menu driven, which allows you to
quickly locate the test procedure, or data that you need, through a series of
choices and questions. Detailed descriptions of the menu structures are found
in the chapters for the various applications.
3.1.1 Application Buttons
The Application buttons configure the MaxiCOM for the type of operation or
activity to be performed. The table below gives brief descriptions of the
available applications.
Tap on the screen to select an application from the Job Menu.
Table 3-1 Applications
Button
Name
Description
Diagnostics
Configures the unit to operate as a diagnostic tool.
See Diagnostics Operations.
Data
Manager
Opens the organization system for saved data
files. See Data Manager Operations.
MaxiFix
Launches the MaxiFix platform which provides the
most compatible and abundant repair techniques
and diagnostics database. See MaxiFix
Operations.
Settings
Allows you to set the MaxiCOM system settings,
and to view the general information about the
Display Tablet. See Settings Operations.
Shop
Manager
Allows you to edit and save workshop information
and customer data, as well as reviewing test
vehicle history records. See Shop Manager
Operations.
13
Button
Name
Description
Update
Checks for the latest update available for the
MaxiCOM system, and performs updating
procedures. See Update Operations.
VCI
Manager
Establishes and manages BT connection to the
VCI device. See VCI Manager Operations.
Remote
Desk
Configures your unit to receive remote support
using the TeamViewer application program. See
Remote Desk Operations.
Support
Launches the Support platform which
synchronizes Autel’s on-line service base station
with the MaxiCOM tablet. See Support Operations.
Academy
Allows you to store and play technical tutorial and
training videos about the device usage or vehicle
diagnostic techniques. See Training Operations.
Quick Link
Provides associated website bookmarks to allow
quick access to product update, service, support
and other information. See Quick Link Operations.
MaxiScope
Configures the unit to operate as an automotive
oscilloscope to perform electrical and electronic
circuit tests and monitor signal activitie
s. See
Oscilloscope Operations.
Digital
Inspection
Configures the unit to operate as a video scope
device by connecting to an Imager head cable for
close vehicle inspections. See Digital Inspection
Operations.
3.1.2 Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are described
in the table below:
14
Table 3-2 Locator and Navigation Buttons
Button
Name
Description
Locator
Indicates the location of the screen. Swipe the
screen left or right to view the previous or next
screen.
Back
Returns to the previous screen.
Android
Home
Returns to Android System’s Home screen.
Recent
Apps
Displays a list of applications that are currently
working. To open an app, touch it. To remove an
app, swipe it to the right.
Chrome
Launches the Android built-in browser.
Camera
Opens the camera with short press; takes and
saves screenshot image with long press. The
saved files are auto-stored in the Data Manager
application for later reviews. See Data Manager
Operations.
Display &
Sound
Allows you to adjust the brightness of the screen
and the volume of the audio output.
MaxiCOM
Home
Returns to MaxiCOM Job Menu.
VCI
Opens the VCI Manager application. The tick icon
at the bottom right corner indicates the Display
Tablet is communicating with the VCI device,
otherwise a cross icon displays.
MaxiCOM
Shortcut
Returns to the MaxiCOM operation interface from
other Android applications.
➢ To use the camera:
1. Tap the Camera button. The camera screen opens.
2. Focus the image to be captured in the view finder.
3. Tap the inner blue circle. The view finder now shows the captured
picture and auto-saves the taken photo.
15
4. Tap the thumbnail image on the top right corner of the screen to
view the stored image.
5. Tap the Back or Home button to exit the camera application.
Refer to Android documents for additional information.
3.1.3 System Status Icons
As the Display Tablet is working with the Android operating system, you may
refer to Android documents for more information.
By tapping on the bottom right corner, a Shortcuts Panel will be displayed, on
which you are allowed to set various system settings of the tablet. Operations
of each button on the panel are described in the table below:
Table 3-3 Shortcuts Panel Buttons
NOTE: The shortcuts buttons will be highlighted when enabled, and dimmed
when disabled.
Button
Name
Description
Calculator
Launches calculator when pressed.
Clock
Launches clock when pressed.
BT
Enables/disables BT when pressed.
Wi-Fi
Enables/disables Wi-Fi when pressed.
Auto Rotate
Enables/disables auto-rotate screen when
pressed.
Airplane
Mode
Enables/disables Airplane Mode when pressed.
System
Settings
Launches the Android System Settings interface
when pressed.
3.2 Powering Down
All vehicle communications must be terminated before shutting down the
Display Tablet. A warning message displays if you attempt to shut down the
Display Tablet while the VCI unit is communicating with the vehicle. Forcing a
shut-down while communicating may lead to ECM problems on some vehicles.
16
Exit the Diagnostics application before powering down.
➢ To power down the display tablet:
1. Press and hold the Lock/Power Button.
2. Tap Power off option.
3. Tap OK; the tablet will turn off in a few seconds.
3.2.1 Reboot System
In case of system crash, press and hold the Lock/Power button for 8 seconds
to reboot the system.
3.3 Installing Computer Software
The MaxiCOM MK906BT Diagnostic Platform allows you to print the
information needed for your convenience. To realize the printing function, you
need to install the printer driver program.
➢ To install the printer driver program
1. Download Maxi PC Suite from www.autel.com > Support >
Downloads > Autel Update Tools, and install to your windows-based
computer.
2. Double click on Setup.exe item.
3. Select the installation language and the wizard will load.
4. Follow the wizard instructions on the screen and Click Next to
continue.
5. Click on Install and the printer driver program will be installed onto
the computer.
6. Click on Finish to complete the whole installation procedure.
NOTE: The MaxiSys Printer runs automatically after the installation.
3.3.1 Printing Operation
This section describes how to receive file from the MaxiCOM tablet and
perform printing through the computer:
17
➢ To perform printing through the computer
1. Install the printer driver to the computer.
2. Before printing make sure the Display Tablet is connected to the
computer network, either via WiFi or LAN. See 9.1.3 Printing Setting
on page 88 for more information.
3. Run the MaxiSys Printer program on the computer to open up the
printer interface.
4. Click Test Print to make sure the printer is working successfully.
5. Tap the Print button on the toolbar. A temporary document will be
created and sent to the computer for printing.
6. The MaxiSys Printer will print the received document automatically
when the Auto Print option is selected.
If you need to print the document later, click Open PDF file and
select the document, and double click the Print button on the
MaxiSys Printer interface to start the printing.
NOTE: Make sure the computer installed with the Printing Driver program is
connected to a printer.
18
Chapter 4 Diagnostics Operations
By establishing a data link to the electronic control systems of the vehicle being
serviced through the VCI device, the Diagnostics application allows you to retrieve
diagnostic information, view live data parameters, and perform active tests. The
Diagnostics application can access the electronic control module (ECM) for various
vehicle control systems, such as engine, transmission, antilock brake system (ABS),
airbag system (SRS) and more.
4.1 Establishing Vehicle Communication
The Diagnostics operations require connecting the MaxiCOM Diagnostic
Platform to the test vehicle through the VCI device and test adapters (for
non-OBD II vehicles). To establish proper vehicle communication to the
Display Tablet, you need to perform the following steps:
1. Connect the VCI device to the vehicle’s DLC for both communication and
power source.
2. Connect the VCI device to the Display Tablet via BT pairing or USB
connection.
3. When these are done, check the VCI navigation button at the bottom bar
on the screen, if the button displays a green tick icon at the lower right
corner, the MaxiCOM Mini diagnostic platform is ready to start vehicle
diagnosis.
4.1.1 Vehicle Connection
The method used to connect the VCI device to a vehicle’s DLC depends on
the vehicle’s configuration as follows:
⚫ A vehicle equipped with an On-board Diagnostics Two (OBD II)
management system supplies both communication and 12-volt power
through a standardized J-1962 DLC.
⚫ A vehicle not equipped with an OBD II management system supplies
communication through a DLC connection, and in some cases supplies
12-volt power through the cigarette lighter receptacle or a connection to
the vehicle battery.
OBD II Vehicle Connection
This type of connection only requires the VCI device without any additional
adapter.
19
➢ To connect to an OBD II vehicle
1. Insert the Vehicle Data Connector on the MaxiVCI V100 into the
vehicle’s DLC, which is generally located under the vehicle dash.
NOTE: The vehicle’s DLC is not always located under the dash; refer to
the user manual of the test vehicle for additional connection information.
Non-OBD II Vehicle Connection
This type of connection requires both the VCI device and a required OBD I
adapter for the specific vehicle being serviced.
➢ To connect to a Non-OBD II Vehicle
1. Locate the required OBD I adapter and connect its 16-pin jack to the
Vehicle Data Connector on the MaxiVCI V100.
2. Connect the attached OBD I adapter to the vehicle’s DLC.
NOTE: Some adapters may have more than one adapter or may have
test leads instead of an adapter. Whatever the case, make the proper
connection to the vehicle’s DLC as required.
The Display Tablet can be powered from the cigarette lighter when necessary.
➢ To connect the cigarette lighter
1. Plug the DC power connector of the cigarette lighter into the DC
power supply input port on the Display Tablet.
2. Connect the male connector of the cigarette lighter into the vehicle’s
cigarette lighter receptacle.
4.1.2 VCI Connection
After the MaxiVCI V100 is properly connected to the vehicle, and the Power
LED on the VCI device illuminates solid green, it indicates that the MaxiVCI
V100 is ready to establish communication with the Display Tablet.
The Wireless Diagnostic Interface MaxiVCI V100 supports 2 communication
methods with the Display Tablet, wireless BT and USB.
Pairing Up via BT
BT pairing is recommended as the first choice for the communication between
the Display Tablet and the VCI device. The working range for BT
20
communication is about 98.4 feet (about 30 m); this means you can perform
vehicle diagnosis freely around the workshop with greater convenience.
If you use more than one VCI device to connect to the test vehicles, you can
perform vehicle diagnosis on various vehicles conveniently, by pairing the
Display Tablet separately to each of the VCI devices connected to the different
test vehicles, via wireless BT, without the need to repeat the plugging and
unplugging procedure, which is unavoidable through traditional wired
connection, thus saves you more time and provides more efficiency.
➢ To pair up the Display Tablet with the MaxiVCI V100 via BT
1. If not already done, power up the Display Tablet.
2. Select the VCI Manager application from the MaxiCOM Job Menu.
3. When the VCI Manager application is opened, the Display Tablet
automatically starts scanning for available VCI devices around for
BT pairing. The found VCI devices are listed in the Setting section
on the right side of the screen.
NOTE: If no VCI device is found, this may indicate that the signal strength
of the transmitter is too weak to be detected. In this case, try to get closer
to the device, or reposition the VCI device, and remove all possible
objects that cause signal interference. When these are done, tap the
Scan button at the top right corner to start searching again.
4. The device name appeared on the Display Tablet may display as
Maxi suffixed with a serial number. Select the required device for
pairing.
5. When paring is successfully done, the connection status displayed
to the right of the device name is shown as Paired.
6. Wait for a few seconds, and the VCI button on the system
Navigation bar at the bottom of the screen shall display a green tick
icon, and the Connection Mode LED on the MaxiVCI V100
illuminates solid blue, indicating the Display Tablet is connected to
the VCI device, and is ready to perform vehicle diagnosis.
Refer to BT Pairing for additional information.
USB Cable Connection
The USB cable connection is a simple and quick way to establish
communication between the Display Tablet and the MaxiVCI V100. After
properly connecting the USB cable from the tablet to the VCI device, the VCI
navigation button at the bottom bar of the screen shows a green tick icon in a
21
few seconds, and the Connection Mode LED on the MaxiVCI V100 illuminates
solid green, indicating the connection between the devices is successful. The
MaxiCOM diagnostic platform is now ready to perform vehicle diagnosis.
NOTE: When both the communication methods are applied at the same time,
the MaxiCOM system will use the USB communication as the default priority.
4.1.3 No Communication Message
A. If the Display Tablet is not connected to the VCI device correctly, an
“Error” message may display. This indicates that the Display Tablet
cannot access to the vehicle control module. In this case, you need to do
the following check-ups:
⚫ Check if the VCI device is powered up.
⚫ In case of wireless connection, check if the network is configured
correctly, or if the right VCI device has been paired.
⚫ If during the diagnosis process, the communication is suddenly
interrupted due to the loss of signal, check if there is any object that
causes signal interruption.
⚫ Check if the VCI device is properly positioned.
⚫ Try standing closer to the VCI device to obtain more stable signals,
and faster communication speed.
⚫ In case of wired connection, check the cable connection between
the Display Tablet and the VCI device.
⚫ Check if the Connection Mode LED on the VCI device is illuminated
for BT or USB.
⚫ Check if the Power LED on the VCI device is flashing red, this may
indicate there is a hardware problem with the VCI device, in this
case contact for the technical support.
B. If the VCI device is unable to establish a communication link, a prompt
message displays with check instructions. The following conditions are
the possible causes:
⚫ The VCI device is unable to establish a communication link with the
vehicle.
⚫ You’ve selected a system for testing that the vehicle is not equipped
with.
22
⚫ There is a loose connection.
⚫ There is a blown vehicle fuse.
⚫ There is a wiring fault on the vehicle or the adapter.
⚫ There is a circuit fault in the adapter.
⚫ Incorrect vehicle identification was entered.
4.2 Getting Started
Prior to first use of the Diagnostics application, make sure the VCI device has
been synchronized with the Display Tablet to establish a communication link.
See VCI Manager Operations.
4.2.1 Vehicle Menu Layout
When the VCI device is properly connected to the vehicle, and paired to the
Display Tablet, the platform is ready to start the vehicle diagnosis. Tap on the
Diagnostics application button on the MaxiCOM Job Menu, the screen then
opens the Vehicle Menu.
Figure 4-1 Sample Vehicle Menu Screen
1. Top Toolbar Buttons
2. Manufacturer Buttons
23
Top toolbar Buttons
The operations of the Toolbar buttons at the top of the screen are listed and
described in the table below:
Table 4-1 Top Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiCOM Job Menu.
VIN Scan
Touching this button opens a dropdown list; tap
Auto Detect for auto VIN detection; tap
Manual Input to enter VIN manually.
All
Displays all the vehicle makes in the vehicle
menu.
History
Displays the stored test vehicle history records.
This option provides you direct access to the
previously tested vehicle recorded during
previous test sessions. See Vehicle History.
USA
Displays the USA vehicle menu.
European
Displays the European vehicle menu.
Asia
Displays the Asian vehicle menu.
China
Displays the domestic vehicle menu.
Search
Touching this button opens the virtual
keyboard, allowing you to manually enter the
specific vehicle make required.
Cancel
Touching this button exits the search screen, or
cancels an operation.
Manufacturer Buttons
The Manufacturer buttons display the various vehicle logos and the brand
names. Select the required manufacturer button after the VCI device is
properly connected to the test vehicle to start a diagnostic session.
Tapping the small envelop icon beside each vehicle brand name will open a
PDF document displaying the function list of the diagnostic software, including
the applicable models and functions.
24
NOTE: The Update icon displayed on the upper right of the vehicle brand
name indicates there is available update for the vehicle. Tap this icon to enter
the Update application directly.
4.3 Vehicle Identification
The MaxiCOM diagnostic system supports four methods for Vehicle
Identification.
1. Auto VIN Scan
2. Manual VIN Input
3. Manual Vehicle Selection
4. OBD Direct Entry
4.3.1 Auto VIN Scan
The MaxiCOM diagnostic system features the latest VIN-based Auto VIN
Scan function to identify CAN vehicles in just one touch, which allows the
technician to quickly detect vehicles, scan all the diagnosable ECUs on every
vehicle and run diagnostics on the selected system.
➢ To perform Auto VIN Scan
1. Tap the Diagnostics application button from the MaxiCOM Job
Menu. The Vehicle Menu displays. (Figure 4-1)
2. Tap the VIN Scan button on the top toolbar.
3. Select Auto Detect. The tester starts VIN scanning on the vehicle’s
ECU. Once the test vehicle is successfully identified, the system will
guide you to the Vehicle Diagnostics screen directly.
25
Figure 4-2 Sample Vehicle Diagnostics Screen
In some cases when users have selected the vehicle brand instead of
performing Auto VIN Scan in the first place, the system still provides an option
for vehicle VIN scan.
Figure 4-3 Sample Vehicle Selection Screen
Select Automatic Selection and the system will proceed to acquire VIN
information automatically or allow users to input the VIN manually.
4.3.2 Manual VIN Input
For some vehicles that do not support the Auto VIN Scan function, the
26
MaxiCOM diagnostic system allows you to enter the vehicle VIN manually.
➢ To perform Manual VIN Input
1. Tap the Diagnostics application button from the MaxiCOM Job
Menu. The Vehicle Menu displays.
2. Tap the VIN Scan button on the top toolbar.
3. Select Manual Input.
4. Tap the input box and enter the correct VIN.
Figure 4-4 Manual VIN Input
5. Tap Done. The vehicle will be identified in a few seconds, and once
the matching is successful, the system will guide you to the Vehicle
Diagnostics screen directly. (Figure 4-2)
6. Tap Cancel to exit Manual Input.
4.3.3 Manual Vehicle Selection
When the vehicle’s VIN is not automatically retrievable through the vehicle's
ECU, or the specific VIN is unknown, you can choose to select the vehicle
manually.
Step-by-step Vehicle Selection
This mode of vehicle selection is menu driven; you can simply follow the
on-screen prompts and make a series of choices. Each selection you make
advances you to the next screen. A Back button at the lower right corner of the
screen will bring you back to the previous step. Exact procedures may vary
somewhat by various vehicles being serviced.
27
4.3.4 Alternative Vehicle Identification
Occasionally, you may identify a test vehicle that the tester does not recognize;
the database does not support, or has some unique characteristics that
prevent it from communicating with the tester through the normal channels. In
these instances, you are provided with the OBD direct entry, through which
you can perform generic OBD II or EOBD tests. See Generic OBD II
Operations.
4.4 Navigation
This section describes how to navigate the Diagnostics interface and select
test options.
4.4.1 Diagnostics Screen Layout
The diagnostic screens typically include four sections. (Figure 4-5)
Figure 4-5 Sample Diagnostics Screen
1. Diagnostics Toolbar
2. Status Information Bar
3. Main Section
4. Functional Buttons
28
Diagnostics Toolbar
The Diagnostics Toolbar contains a number of buttons that allow you to print
or save the displayed data and make other controls. The table below provides
a brief description for the operations of the Diagnostics Toolbar buttons:
Table 4-2 Diagnostics Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiCOM Job Menu.
Vehicle
Swap
Touching this button allows you to exit the
diagnostic session of the currently identified test
vehicle, and returns you to the vehicle menu screen
to select another vehicle for testing.
Settings
Opens the setting screen. See Settings Operations.
Print
Saves and prints a copy of the displayed data. See
Printing Operation for additional information.
Help
Provides instructions or tips for operations of
various diagnostic functions.
Save
Tapping this button opens a submenu, on which
there are 3 options available to save the displayed
data.
⚫ Tap Save This Page to take a screenshot
image
⚫ Tap Save All Data to save a PDF file (mostly
used to save data that cover more than 1
page)
⚫ Tap Start Saving to record a video clip (only
available for recording Live Data or special
graph data)
All saved data are stored in the Data Manager
application for later reviews. See Data Manager
Operations.
Data
Logging
Records the communication data and ECU
information of the test vehicle. The saved data can
be reported and sent to the technical center via the
29
Button
Name
Description
internet.
You can go to the Support application to follow up
the processing progress, see Data Logging on page
88 for detailed information.
Send
Tapping this button submits the Data Logging report
to the technical center via the internet.
➢ To print data in Diagnostics
1. Tap the Diagnostics application button from the MaxiCOM Job
Menu. The Print button on the diagnostic toolbar is available
throughout the whole Diagnostics operations.
2. Tap Print whenever you want to make a printing. A drop-down menu
appears.
a) Print This Page – prints a screenshot copy of the current
screen
b) Print All Page – prints a PDF copy of all displayed data
3. A temporary file will be created and send to the computer for
printing.
4. When the file is transferred successfully, a confirmation message
displays.
NOTE: Make sure the Display Tablet is connected to the computer network,
either via Wi-Fi or LAN, before printing. For more instructions on printing, see
Printing Operation for details.
➢ To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application button from the MaxiCOM Job
Menu. The Data Logging button on the diagnostic toolbar is
available throughout the whole Diagnostics operations.
2. Tap the Data Logging button to display the error options. Select a
specific error, and a submission form will display to let you fill in the
report information.
3. Tap the Send button to submit the report form via the internet, a
confirmation message displays when sending is successful.
30
Status Information Bar
The Status Information Bar at the top of the Main Section displays the
following items:
1. Menu Title – indicates the menu subject of the Main Section
2. VCI Icon – indicates the communication status between the tablet and
the VCI device
3. Battery Icon – indicates the battery status of the VEHICLE
Main Section
The Main Section of the screen varies depending on the stage of operations.
The Main Section can show vehicle identification selections, the main menu,
test data, messages, instructions and other diagnostic information.
Functional Buttons
The displayed Functional Buttons at this section of the screen varies
depending on the stage of operations. They can be used to navigate, save or
clear the diagnostic data, exit scanning as well as make other functional
controls. The functions of these buttons will be introduced respectively in the
following sections of the corresponding test operations.
4.4.2 Screen Messages
Screen messages appear when additional input is needed before proceeding.
There are mainly three types of on-screen messages as to their purposes:
Confirmation, Warning, and Error.
Confirmation Messages
This type of messages usually displays as an “Information” screen, which
informs you when you are about to perform an action that cannot be reversed
or when an action has been initiated and your confirmation is needed to
continue.
When a user-response is not required to continue, the message displays
briefly before automatically disappearing.
31
Warning Messages
This type of messages informs you when completing the selected action may
result in an irreversible change or loss of data. The typical example for this is
the “Erase Codes” message.
Error Messages
Error messages inform you when a system or procedural error has occurred.
Examples of possible errors include a disconnection or communication
interruption due to certain reasons.
4.4.3 Making Selections
The Diagnostics application is a menu driven program that presents a series
of choices one at a time. As you select from a menu, the next menu in the
series displays. Each selection narrows the focus and leads to the desired test.
Use your fingertip or the stylus pen to make menu selections.
4.5 Main Menu
The Diagnostics application allows you to establish a data link to the electronic
control system of the test vehicle via the VCI device for vehicle diagnosis, and
service. You can operate functional tests, retrieve vehicle diagnostic
information such as trouble codes, event codes and live data for various
vehicle control systems, such as engine, transmission, ABS and more.
The Vehicle Diagnostics screen (Figure 4-2) has 2 main options:
1. Diagnosis – a comprehensive section which includes all available
functions: reading, clearing, saving and printing diagnostic information,
as well as performing active tests and special functions
2. Service – a separate section designed to perform vehicle scheduled
service and maintenance, such as to reset the service lights and perform
calibration for various systems
After a section is selected and the tablet establishes communication with the
vehicle via the VCI device, the corresponding function menu or selection
menu displays.
4.6 Diagnosis
There are two options available when accessing the Diagnosis section:
32
1. Auto Scan – starts auto scanning for all the available systems on the
vehicle
2. Control Units – displays a selection menu of all available control units of
the test vehicle
Auto Scan
The Auto Scan function performs a comprehensive scanning over all the
systems on the vehicle’s ECU in order to locate fault systems and retrieve
DTCs. The sample operation interface of Auto Scan displays as below:
Figure 4-6 Sample Auto Scan Operation Screen
1. Navigation Bar
2. Main Section
3. Functional Buttons
⚫ Navigation Bar
1. List Tab – displays the scanned data in list format
2. Tree Tab – display the scanned data in system distribution diagram
format
3. Progress Bar – indicates the test progress
⚫ Main Section
List Tab
Column 1 – displays the system numbers
Diagnostics Operations Navigation
33
Column 2 – displays the scanned systems
Column 3 – displays the diagnostic marks indicating different conditions
of the test result:
-!-: Indicates that the scanned system may not support the code reading
function, or there is a communication error between the tester and the
control system.
-?-: Indicates that the vehicle control system has been detected, but the
tester cannot accurately locate it.
Fault | #: Indicates there is/are detected fault code(s) present; “#”
indicates the number of the detected faults.
Pass | No Fault: Indicates the system has passed the scanning
process and no fault has been detected.
⚫ Functional Buttons
The table below provides a brief description of the Functional Buttons’
operations in Auto Scan:
Table 4-3 Functional Buttons in Auto Scan
Name
Description
Back
Returns to the previous screen or exit Auto Scan.
Pause
Suspends scanning and changes to show the Continue
button.
OK
Confirms the test result, and continues to the system
diagnosis after selecting the required system by tapping
the item in the Main Section.
Quick Erase
Deletes codes. A warning message screen will display
to inform you of possible data loss when this function is
selected.
Report
Displays the diagnostic data in the report form.
Save
Saves the diagnostic session as a history record, this
allows you to quickly restore access to the test systems.
Control Units
This option allows you to manually locate a required control system for testing
Diagnostics Operations Navigation
34
through a series of choices. You simply follow the menu driven procedure, and
make proper selection each time; the program will guide you to the diagnostic
function menu after a few choices you’ve made.
Figure 4-7 Sample Function Menu Screen
The Function Menu options vary slightly for different vehicles. The function
menu may include:
⚫ ECU Information – provides the retrieved ECU information in detail.
Selecting opens an information screen.
⚫ Read Codes – displays detailed information of DTC records retrieved
from the vehicle control module.
⚫ Erase Codes – erases DTC records and other data from the ECM.
⚫ Live Data – retrieves and displays live data and parameters from the
vehicle’s ECU.
⚫ Active Test – provides specific subsystem and component tests. This
selection may appear as Actuators, Actuator Test, or Function Tests,
etc., and the tests options vary depending on the manufacturer and
model.
⚫ Special Functions – provides component adaptation or variant coding
functions for custom configurations, and also allows you to reprogram
adaptive values for certain components after making repairs. Depending
Diagnostics Operations Navigation
35
on the test vehicle, this selection may sometimes appear as Control
Unit Adaptations, Special Functions, Variant Coding, Configuration,
etc.
NOTE: With the diagnostic toolbar on top of the screen throughout the whole
diagnostic procedures, you are allowed to make various controls of the
diagnostic information at any time, such as printing and saving the displayed
data, getting help information, or performing data logging, etc.
➢ To perform a diagnostic function
1. Establish communication with the test vehicle via the VCI device.
2. Identify the test vehicle by selecting from the menu options.
3. Select the Diagnosis section.
4. Locate the required system for testing by Auto Scan or through
menu driven selections in Control Units.
5. Select the desired test from the Function Menu.
4.6.1 ECU Information
This function retrieves and displays the specific information for the tested
control unit, including unit type, version numbers and other specifications.
The sample ECU Information screen displays as below:
Figure 4-8 Sample ECU Information Screen
Diagnostics Operations Navigation
36
1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar
Buttons for detailed descriptions of the operations for each button.
2. Main Section – the left column displays the item names; the right
column shows the specifications or descriptions.
3. Functional Button – in this case, only a Back (or sometimes an ESC)
button is available; tap it to exit after viewing.
4.6.2 Read Codes
This function retrieves and displays the DTCs from the vehicle’s control
system. The Read Codes screen varies for each vehicle being tested. On
some vehicles, freeze frame data can also be retrieved for viewing. The
sample Read Codes screen displays as below:
Figure 4-9 Sample Read Codes Screen
1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar
Buttons for detailed descriptions of the operations for each button.
2. Main Section
⚫ Code Column – displays the retrieved codes from the vehicle.
⚫ Status Column – indicates the status of the retrieved codes.
⚫ Description Column – detailed descriptions for the retrieved codes.
⚫ Snowflake Icon – only displays when freeze frame data is available
for viewing; Selecting this icon will display a data screen, which
Diagnostics Operations Navigation
37
looks very similar to the Read Codes interface, therefore same
operation method may be applied.
3. Functional Button – only a Back (or sometimes an ESC) button is
available; tap it to return to the previous screen or exit the function.
4.6.3 Erase Codes
After reading the retrieved codes from the vehicle and certain repairs have
been carried out, you can erase the codes from the vehicle using this function.
Before performing this function, make sure the vehicle’s ignition key is in the
ON (RUN) position with the engine off.
➢ To erase codes
1. Tap Erase Codes from the Function Menu.
2. A warning message displays to inform you of data loss when this
function is applied.
a) Tap Yes to continue. A confirming screen displays when the
operation is successfully done.
b) Tap No to exit.
3. Tap ESC on the confirming screen to exit Erase Codes.
4. Perform the Read Codes function again to check if the code erasing
is successful.
4.6.4 Live Data
When this function is selected, the screen displays the data list for the
selected module. The items available for any control module vary from one
vehicle to another. The parameters display in the order that they are
transmitted by the ECM, so expect variation between vehicles.
Gesture scrolling allows you to quickly move through the data list. Simply
swipe the screen up or down to locate the data you want. The figure below
shows a typical Live Data screen:
Diagnostics Operations Navigation
38
Figure 4-10 Sample Live Data Screen
1. Diagnostics Toolbar Buttons – taps the drop-down button at the top
center of the screen and the toolbar buttons will display. See Table 4-2
Diagnostics Toolbar Buttons for detailed descriptions of the operations
for each button.
2. Main Section
⚫ Name Column – this column displays the parameter names.
a) Check Box - taps the check box at the left side of the
parameter name to make selection of an item. Taps the check
box again to deselect the item.
b) Drop-down Button – tapping the drop-down button at the right
side of the parameter name opens a submenu, which provides
various choices for data display mode.
⚫ Value Column – displays the values of the parameter items.
⚫ Range Column – displays the minimum and the maximum value.
⚫ Unit Column – displays the unit for the parameters.
➢ To change the unit mode, tap the Setting button on the top toolbar
and select a required mode. See Unit for more information.
3. Display Mode
There are 4 types of display modes available for data viewing, allowing
you to view various types of parameters in the most suitable way.
Tapping the drop-down button on the right side of the parameter name
Diagnostics Operations Navigation
39
opens a submenu. There are 4 buttons to configure the data display
mode, and one Help button on the right that you can tap for additional
information.
Each parameter item displays the selected mode independently.
Analog Gauge Mode – displays the parameters in form of an analog
meter graph
Text Mode – this is the default mode which displays the parameters in
texts and shows in list format
NOTE: Reading of status parameters, such as a switch reading, which
are mostly in word form, like ON, OFF, ACTIVE, and ABORT, etc., can
only be displayed in Text Mode. Whereas reading of value parameters,
such as a sensor reading, can be displayed in text mode and other graph
modes.
Waveform Graph Mode – displays the parameters in waveform graphs
When this mode is applied, three control buttons will appear on the right
side of the parameter item, allowing you to manipulate the display status.
⚫ Text Button – resumes Text Display Mode
⚫ Scale Button – changes the scale values, which are displayed
below the waveform graph. There are 4 scales available: x1, x2, x4
and x8.
⚫ Zoom-in Button – taps once to display the selected data graph in
full screen
Digital Gauge Mode – displays the parameters in form of a digital gauge
graph
Full Screen Display – this option is only available in the waveform graph
mode, and mostly used in Graph Merge status for data comparison.
There are three control buttons available on the top right side of the
screen under this mode.
⚫ Edit Button – tapping this button opens an edit window, on which
you can set the waveform color and the line thickness displayed for
the selected parameter item.
⚫ Scale Button – changes the scale values, which are displayed
below the waveform graph. There are 4 scales available: x1, x2, x4
and x8.
Diagnostics Operations Navigation
40
⚫ Zoom-out Button – exits full screen display.
➢ To edit the waveform color and line thickness in a data graph
1. Select 1 to 3 parameter items to display in Waveform Graph mode.
2. Tap the Zoom-in Button on the right to display the data graph in
full screen.
3. Tap the Edit Button, and an edit window appears.
4. Select a parameter item on the left column.
5. Select a desired sample color from the second column.
6. Select a desired sample line thickness from the right column.
7. Repeat step 4-7 to edit the waveform for each parameter item.
8. Tap Done to save the setting and exit, or tap Cancel to exit without
saving.
4. Functional Buttons
The operations of all the available functional buttons on Live Data screen
are described below:
Back – returns you to the previous screen or exit the function.
Record – starts recording the retrieved live data; the recorded data is
then stored as a video clip in the Data Manager application for future
reviews.
Freeze – displays the retrieved data in freeze mode.
⚫ Previous Frame – moves to the previous frame in the freeze data.
⚫ Next Frame – moves to the next frame in the freeze data.
Resume – this button appears when the Record or Freeze function is
applied. Tapping this button stops data recording, or exit freeze data
mode, and resumes normal data display mode.
Flag – this button appears when the Record function is applied. Tapping
this button sets flags for the recorded data at points wherever you
choose. When playing back the recorded video clip later in Data
Manager, the preset flag will enable a popup to allow input of text to take
notes.
Clear Data – clears all previously retrieved parameter values at a cutting
Diagnostics Operations Navigation
41
point whenever you choose.
To Top – moves a selected data item to the top of the list.
Graph Merge – taps this button to merge selected data graphs (for
Waveform Graph Mode only). This function is very useful when making
comparison between different parameters.
NOTE: This mode supports Graph Merge for 2 to 3 parameter items only,
so select no less than 2 or no more than 3 items each time when making
graph merge.
➢ To cancel Graph Merge mode, tap the drop-down button on the
right side of the parameter name, and select a data display mode.
Show Selected/Show All – taps this option to switch between the two
options; one displays the selected parameter items, the other displays all
the available items.
Setting – tap this button to access setting screen to set recording
duration and threshold values for data recording, and define other control
settings.
Figure 4-11 Sample Setting Mode in Live Data
There are four navigation buttons on top of the Setting mode screen.
⚫ Selected Button – displays the configuration screen on which you
can set the threshold values, an upper limit and a lower limit. This
function is only applied to the Waveform Graph display mode.
a) MIN – tapping which opens a virtual keyboard, allowing you to
Diagnostics Operations Navigation
42
enter the required lower limit value
b) MAX – tapping which opens a virtual keyboard, allowing you
to enter the required upper limit value
c) Buzzer Alarm – switches the alarm on and off. The alarm
function makes a beep sound as a reminder whenever the
data reading reaches the preset minimum or maximum point
➢ To set threshold limits for the parameter values
1. Tap the Setting functional button at the bottom of the Live
Data screen.
2. Tap the Range navigation button.
3. Select a parameter item on the left column, or enter the item
name in the Search bar.
4. Tap on the right side of the MIN button, and enter the required
minimum value.
5. Tap on the right side of the MAX button, and enter the required
maximum value.
6. Tap the ON/OFF button on the right side of the Buzzer Alarm
button to turn it on or off.
7. Tap Done to save the setting and return to the Live Data
screen; or tap Cancel to exit without saving.
If the threshold limits are successfully set, two horizontal lines will
appear on each of the data graphs (when Waveform Graph Mode is
applied) to indicate the alarming point. The threshold lines are
shown in different colors from the waveform of the parameters for
distinction.
⚫ Record Button – displays the configuration screen for Record
Setting, on which you can set duration.
4.6.5 Active Test
The Active Test function is used to access vehicle-specific subsystem and
component tests. Available tests vary depending on the manufacturer, year,
and model, and only the available tests display in the menu.
During an active test, the tester outputs commands to the ECU in order to
Diagnostics Operations Navigation
43
drive the actuators. This test determines the integrity of the system or parts by
reading the engine ECU data, or by monitoring the operation of the actuators,
such as switching a solenoid, relay, or switch, between two operating states.
Selecting Active Test opens a menu of test options that varies by make and
model. Selecting a menu option activates the test. Follow all screen
instructions while performing tests. The content and pattern of the on-screen
information vary according to the type of test being performed. Some toggle
and variable control tests display Active Test Controls at the top of the screen
with data stream information below, or vice versa.
Figure 4-12 Sample Active Test Screen
The functional buttons at the lower right corner of the Active Test screen
manipulate the test signals. The operational instructions are displayed on the
main section of the test screen. Simply follow the on-screen instructions and
make appropriate selections to complete the tests. Each time when an
operation is successfully executed, message such as “Command Finished”,
“Activation Successful”, or something similar displays.
Tap the ESC functional button to exit the test when finished.
4.6.6 Special Functions
These functions perform various component adaptations, allowing you to
recalibrate or configure certain components after making repairs or
replacement.
The main section of the Adaptation Operation screen displays a list of
Diagnostics Operations Navigation
44
operational and vehicle status information, which mainly consists of four parts:
1. The first part in the top line shows the description of the operation being
performed, and the execution status is displayed on the right, such as
Completed, Activated, etc.
2. The second part shows the preconditions or requirements for executing
the operation being selected.
3. The third part displays the current conditions of the vehicle control
module being learned for comparison to the preconditions suggested by
the second part. If the current condition of the control module is out of the
suggested limit value, you must adjust the vehicle condition to meet the
requirement.
4. The last part displays the instruction of how to use the functional button
at the lower right corner of the screen to manipulate the teach-in
operations.
Figure 4-13 Sample Adaptation Operation Screen
Read the information carefully and check the vehicle condition accordingly,
when you are sure that the vehicle is ready to perform the adaptation, simply
follow the instruction provided to make appropriate selections. When the
operation is done, an execution status message such as Completed, Finished
or Successful, displays.
Tap the ESC button to exit the function.
Diagnostics Operations Navigation
45
4.7 Service
The Service section is specially designed to provide you with quick access to
the vehicle systems for various scheduled service and maintenance
performances. The typical service operation screen is a series of menu driven
executive commands. By following the on-screen instructions to select
appropriate execution options, enter correct values or data, and perform
necessary actions, the system will guide you through the complete
performance for various service operations.
The most commonly performed service functions include:
⚫ Oil Reset Service
⚫ TPMS Programming Service
⚫ EPB Service
⚫ ABS/SRS Services
⚫ SAS Calibration Service
⚫ DPF Regeneration Service
4.7.1 Function Descriptions
This section describes the main functions for vehicle service:
Oil Reset Service
This function allows you to perform reset for the Engine Oil Life system, which
calculates an optimal oil life change interval depending on the vehicle driving
conditions and climate. The Oil Life Reminder must be reset every time the oil
is changed, so the system can calculate when the next oil change is required.
Tire Pressure Monitor System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the
vehicle’s ECU, as well as to perform TPMS programming and reset
procedures after tire sensors are replaced.
Electric Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking
system safely and effectively. The applications include deactivating and
activating the brake control system, assisting with brake fluid control, opening
and closing brake pads, and setting brakes after disc or pad replacement, etc.
Diagnostics Operations Navigation
46
ABS/SRS Services
This function allows you to perform various bi-directional tests to check the
operating conditions of both the Anti-lock Braking System and the
Supplemental Restraint System, such as Automated Bleeding, Pump Motor
Test, and checking Module information, etc.
Steering Angle Sensor (SAS) Service
This service function allows you to perform calibration for the Steering Angle
Sensor, which permanently stores the current steering wheel position as the
straight-ahead position in the steering angle sensor EEPROM. On successful
completion of the calibration, the steering angle sensor fault memory is
automatically cleared.
DPF Regeneration Service
The Diesel Particulate Filter service function performs the regeneration
procedure which is the DPF cleaning operation to clear the blockage through
continuous burning of the particulate matter captured in the DPF filter. If the
DPF light on the vehicle comes on and you successfully complete a DPF
regeneration cycle, you will notice that the DPF light will automatically turn off.
4.8 Generic OBD II Operations
A fast-access option for OBD II/EOBD vehicle diagnosis is available on the
Vehicle Menu screen (Figure 4-1). This option presents a quick way to check
for DTCs, isolate the cause of an illuminated malfunction indicator lamp (MIL),
check monitor status prior to emissions certification testing, verify repairs, and
perform a number of other services that are emissions-related. The OBD
direct access option is also used for testing OBD II/EOBD compliant vehicles
that are not included in the Diagnostics database.
Functions of the diagnostics toolbar buttons at the top of the screen are the
same as those available for specific vehicle diagnostics. See Table 4-2
Diagnostics Toolbar Buttons for details.
4.8.1 General Procedure
➢ To access the OBD II/EOBD diagnostics functions
1. Tap the Diagnostics application button from the MaxiCOM Job
Menu. The Vehicle Menu displays.
Diagnostics Operations Navigation
47
2. Tap the EOBD button. There are two options to establish
communication with the vehicle.
⚫ Auto Scan – when this option is selected the diagnostic tool
attempts to establish communication using each protocol in
order to determine which one the vehicle is broadcasting on.
⚫ Protocol – when this option is selected the screen opens a
submenu of various protocols. A communication protocol is a
standardized way of data communication between an ECM
and a diagnostic tool. Global OBD may use several different
communication protocols.
3. Select a specific protocol under the Protocol option. Wait for the
OBD II Diagnostic Menu to appear.
Figure 4-14 Sample OBD II Diagnostic Menu
NOTE: Tapping the
○
i button displayed beside the function name opens
a bubble with additional function information.
4. Select a function option to continue.
⚫ DTC & FFD
⚫ I/M Readiness
⚫ Live Data
⚫ O2 Sensor Monitor
⚫ On-Board Monitor
Diagnostics Operations Navigation
48
⚫ Component Test
⚫ Vehicle Information
⚫ Vehicle Status
NOTE: Some functions are supported only on certain vehicle makes.
4.8.2 Function Descriptions
This section describes the various functions of each diagnostic option:
DTC & FFD
When this function is selected, the screen displays a list of Stored Codes and
Pending Codes. When the Freeze Frame data of certain DTCs are available
for viewing, a snowflake button will display on the right side of the DTC item.
The Erase Codes function can be applied by tapping the functional button at
the lower bottom of the screen.
Figure 4-15 Sample DTC & FFD Screen
⚫ Stored Codes
Stored codes are the current emission related DTCs from the ECM of the
vehicle. OBD II/EOBD Codes have a priority according to their emission
severity, with higher priority codes overwriting lower priority codes. The
priority of the code determines the illumination of the MIL and the codes
erase procedure. Manufacturers rank codes differently, so expect to see
differences between makes.
Diagnostics Operations Navigation
49
⚫ Pending Codes
These are codes whose setting conditions were met during the last drive
cycle, but need to be met on two or more consecutive drive cycles before
the DTC actually sets. The intended use of this service is to assist the
service technician after a vehicle repair and after clearing diagnostic
information, by reporting test results after a driving cycle.
a) If a test failed during the driving cycle, the DTC associated with that
test is reported. If the pending fault does not occur again within 40
to 80 warm-up cycles, the fault is automatically cleared from
memory.
b) Test results reported by this service do not necessarily indicate a
faulty component or system. If test results indicate another failure
after additional driving, then a DTC is set to indicate a faulty
component or system, and the MIL is illuminated.
⚫ Freeze Frame
In most cases the stored frame is the last DTC that occurred. Certain
DTCs, which have a greater impact on vehicle emission, have a higher
priority. In these cases, the top prioritized DTC is the one for which the
freeze frame records are retained. Freeze frame data includes a
“snapshot” of critical parameter values at the time the DTC is set.
⚫ Erase Codes
This option is used to clear all emission related diagnostic data such as,
DTCs, freeze frame data and manufacturer specific enhanced data from
the vehicle’s ECM, and reset the I/M Readiness Monitor Status for all
vehicle monitors to Not Ready or Not Complete status.
A confirmation screen displays when the clear codes option is selected to
prevent accidental loss of data. Select Yes on the confirmation screen to
continue or No to exit.
I/M Readiness
This function is used to check the readiness of the monitoring system. It is an
excellent function to use prior to having a vehicle inspected for compliance to
a state emissions program. Selecting I/M Readiness opens a submenu with
two choices:
⚫ Since DTCs Cleared – displays the status of monitors since the last time
the DTCs are erased.
Diagnostics Operations Navigation
50
⚫ This Driving Cycle – displays the status of monitors since the beginning
of the current drive cycle.
Live Data
This function displays the real time PID data from ECU. Displayed data
includes analog inputs and outputs, digital inputs and outputs, and system
status information broadcast on the vehicle data stream.
Live data can be displayed in various modes, see Live Data for detailed
information.
O2 Sensor Monitor
This option allows retrieval and viewing of O2 sensor monitor test results for
the most recently performed tests from the vehicle’s on-board computer.
The O2 Sensor Monitor test function is not supported by vehicles which
communicate using a controller area network (CAN). For O2 Sensor Monitor
tests results of CAN-equipped vehicles, refer to On-Board Monitor.
On-Board Monitor
This option allows you to view the results of On-Board Monitor tests. The tests
are useful after servicing or after erasing a vehicle’s control module memory.
Component Test
This service enables bi-directional control of the ECM so that the diagnostic
tool is able to transmit control commands to operate the vehicle systems. This
function is useful in determining whether the ECM responds to a command
well.
Vehicle Information
The option displays the vehicle identification number (VIN), the calibration
identification, and the calibration verification number (CVN), and other
information of the test vehicle.
Vehicle Status
This item is used to check the current condition of the vehicle, including
communication protocols of OBD II modules, retrieved codes amount, status
of the Malfunction Indicator Light (MIL), and other additional information.
Diagnostics Operations Navigation
51
4.9 Exiting Diagnostics
The Diagnostics application remains open as long as there is an active
communication with the vehicle. You must exit the diagnostics operation
interface to stop all communications with the vehicle before closing the
Diagnostics application.
NOTE: Damage to the vehicle electronic control module (ECM) may occur if
communication is disrupted. Make sure all connections, such as USB cable
and wireless connection, are properly connected at all times during testing.
Exit all tests before disconnecting the test connection or powering down the
tool.
➢ To exit the Diagnostics application
1. From an active diagnostic screen, tap the Back or ESC functional
button to exit a diagnostic session step-by-step; Or
2. Tap the Vehicle Swap button on the diagnostics toolbar to return to
the Vehicle Menu screen.
3. From the Vehicle Menu screen, tap the Home button on the top
toolbar; or tap the Back button on the navigation bar at the bottom
of the screen. Or
4. Tap the Home button on the diagnostics toolbar to exit the
application directly and go back to the MaxiCOM Job Menu.
Now, the Diagnostics application is no longer communicating with the vehicle
and it is safe to open other MaxiCOM applications, or exit the MaxiCOM
Diagnostic System and return to the Android System’s Home screen.
52
Chapter 5 MaxiFix Operations
The MaxiFix application launches the on-line troubleshooter database, which not only
provides you virtually all common diagnostic trouble code (DTC) database for most
vehicles, but also serves as a forum allowing you to network with other MaxiCOM users,
and gives you access to a vast database of repair and diagnostic tips along with proven
filed fixes.
While the MaxiFix provides the abundant troubleshooter information available, the
database keeps growing with daily troubleshooting resources by recording the reported
solution cases, and the advisory reports of the MaxiCOM users from all over the world.
Information in the MaxiFix database is organized into a series of diagnostic tips that are
designed to quickly lead you to the root cause of a particular problem on the test vehicle,
which will help you quickly find solutions for various diagnostic problems.
5.1 Navigation
You need to register the device to your online account before launching the
MaxiFix platform, see Product Registration for details.
Figure 5-1 Sample MaxiFix Home Page
The MaxiFix screen layout consists of 3 main areas:
1. The Header – the tool bar across the top of the screen which allows you
to select vehicles and perform searches.
53
2. The Main Screen – located at the center of the screen displaying
content based on the vehicle attributes and keywords specified. The tabs
on the main screen vary in accordance with the section selected on the
Navigation Menu, allowing you to switch between functions.
3. The Navigation Menu – the main menu at the bottom of the screen,
which provides you access to different sections of MaxiFix.
The Header
The Header at the top of the screen features:
⚫ A Select Vehicle button to open the vehicle identification window, and
vehicle information bar, for example “2014>Hyundai> Accord Coupe >
L4-2.4L (K24W1)”.
⚫ A search field to find relevant information by entering keywords, codes,
or problems.
Select Vehicle Button
The “Select Vehicle” button on the Header allows you to specify the vehicle
which you want to reference on MaxiFix, by selecting each of the vehicle
attribute from a sequence of option lists. This feature helps to filter out the
searches that allow only the information that applies to the identified vehicle to
display.
NOTE: All attributes must be specified to make a complete vehicle selection
for the most efficient search results.
➢ To select a vehicle
Follow the procedure below to select a vehicle:
1. If you haven’t already done so, click the “Select Vehicle” button on
the Header.
2. Select the year of the vehicle from the list.
3. Select the make of the vehicle from the list.
4. Select the model of the vehicle from the list.
5. Select the submodel of the vehicle from the list.
6. Select the engine of the vehicle from the list.
After completing the vehicle selection procedure, the identified vehicle is
shown on the Header.
54
5.1.1 Terminology
MaxiFix Tip
A MaxiFix Tip provides practical information of real fix of a specific vehicle
repair issue with detailed descriptions. It is combined with proven fix and
vehicle specific data, and filed into an all-in-one information source to provide
you with quick and easy repair solutions.
On MaxiFix community you can find Tips or share your own Tip to help other
community members solve vehicle issues.
➢ To search for a MaxiFix Tip
1. Select a Vehicle:
a) Click the “Select Vehicle” button on the Header at the top of
the page.
b) Select the year of the vehicle from the list.
c) Select the make of the vehicle from the list.
d) Select the model of the vehicle from the list.
e) Select the submodel of the vehicle from the list.
f) Select the engine of the vehicle from the list.
After completing the vehicle selection procedure, the identified
vehicle is shown on the Header.
2. Enter a Search Term.
MaxiFix has an exclusive one-stop lookup that helps you find all of
MaxiFix resources by one click. Simply enter a search term into the
search bar on the Header to begin the search.
3. Proven Results!
The powerful MaxiFix database gives you proven results! The
typical MaxiFix Tips combine actual workshop fixes and data which
may include:
55
a) OBDII Fault Codes description and reference – helps in
diagnostic assessment by making clear the nature of an
automotive problem so that beginner and advanced
technicians can make effective repairs
b) Real Fix Tips – provides repair tips from actual shop
practices and are presented in an easy to understand
Complaint, Cause, Correction format.
If you still can’t find the information you want, you can ask the
MaxiFix community for help by clicking “Ask” on the Navigation
Menu at the bottom of the screen.
Adopted!
The “Adopted!” icon that displays at the top right side of a Tip page indicates
that the related Tip has been adopted by at least 1 technician in the community.
If a tip has helped you to solve a repair problem, you are encouraged to give
an Adopted! count to the tip. Each member is allowed to click the “Adopted!”
once for a tip, and each click will add 1 count to the total number of “Adopted!”
The “Adopted!” count helps you easily identify which tips are really helpful for
repairing vehicle issues. You can also post a comment about how the tip has
helped you as reference to other members.
5.2 Operations
The Navigation Menu is at the bottom of the screen. Selecting the items on the
Navigation Menu allows you to switch between the main sections on MaxiFix.
These main sections include:
⚫ Home – shows all questions and allows you to specify questions about
one or multiple makes.
⚫ Search Fix – allows you to search for information from all available
resources on MaxiFix, including: Open Questions, Tips, and Real Fixes,
and displays search results.
⚫ Ask – allows you to ask a question in the community.
⚫ My MaxiFix – shows all your posts including Questions and Fixes in the
community, and allows you to view your personal profile, select your
vehicle preference, and share your tips.
⚫ My Messages – shows a list of message notifications which is relevant
56
to your activities in the Question section.
⚫ Support – opens the FAQ page, or a message box for contacting
Customer Service by email.
5.2.1 Home
Home is the first option on the Navigation Menu at the bottom of the screen.
Tapping it opens your MaxiFix home page. There is a list of questions posted
on the community, and you can scroll down the page to the bottom and view
more questions by tapping “View More”. Click on any question and you will be
linked to the detailed page in the Ask section.
You can configure your main screen to display questions only related to the
vehicle makes you are interested in, by clicking the “Filter” button on the main
page of Home, and select the desired vehicle makes. This filter can be
canceled anytime by clicking the “Remove All Filters” button, and the default
setting will be restored to display questions about all vehicle makes.
5.2.2 Search Fix Features
Search Fix, the second option on the Navigation Menu at the bottom of the
screen, presents search results for the specified vehicle. Search results are
listed in various categories:
⚫ All – includes all search results, including related Questions, Tips, and
Real Fixes to your search.
⚫ Questions – presents a list of open Question discussed in the
community that may be pertinent to your search.
⚫ Tips – presents a list of Tips that directly correlate to your search criteria.
Select a Tip from the list to open and review the complete Tip.
⚫ Real Fixes – presents a list of Tips that have been collected from actual
shop repair orders and are presented in an easy-to-understand
Complaint, Cause, and Correction format.
5.2.3 Ask
Ask, the third option on the Navigation Menu at the bottom of the screen,
allows you to ask a question about a particular vehicle repair issue in the
community.
57
➢ To ask a MaxiFix Question
1. If not already done, click Select Vehicle on the Header to specify
the vehicle you are asking about.
2. Click Ask on the Navigation Menu at the bottom of the screen to
open the Ask page.
3. On the Ask page find Ask for Help, fill in the following sections to
ask a question.
The Ask page has 4 sections:
⚫ Subject – enters a brief subject for the question.
⚫ My Question – asks a clear and concise question that you
want to ask the community. Be sure to be descriptive and
concise when asking your question.
⚫ Problem Description – describes how the vehicle is
behaving.
⚫ Repair History – includes any previous diagnostic tests that
you performed, including the results of the tests. Also list any
parts that were replaced during previous diagnostic work.
Tap the “Cancel” button to cancel your question and return to the Ask
page.
Tap the “Submit” button to post your question to the community.
Tap the “Attach File” button to include images or reference files with
your question.
You are requested to select one Adopted Answer from all of the
responses and then close the question. For details, please refer to
My Messages section.
5.2.4 My MaxiFix
My MaxiFix, the fourth option on the Navigation Menu at the bottom of the
screen, opens your personal MaxiFix page. To access the features on My
MaxiFix page you can select from the tabs:
⚫ My Questions – opens a list with links to the opened questions that you
have posted to the community
⚫ My Cases – opens a list with links to the closed questions and tips that
58
you have contributed to the community.
⚫ Marked Posts – opens a list with links to Tips and discussions that you
are actively participating in.
⚫ My Profile – allows you to view your Autel account information including:
your Autel ID, personal information, MaxiFix score, phone number and
register time, and edit your portrait.
⚫ Vehicle Preference – used to set up a list of preferred vehicles. The
preferred list allows you to limit the choices that displayed on the “Select
Vehicle” list to specific years, and makes. Click “Set Year” or “Set Make”
to set your preferred models. The preferred makes will also be displayed
in the “Filter” options on the Home page.
⚫ Share a Tip – allows you to share your personal repair experience with
the community.
Click My MaxiFix on the Navigation Menu at the bottom of the screen, to
display all questions and tips that you have contributed to the community.
Create a Tip
A “Tip” is a concise and complete description of the fix for a particular vehicle
repair issue.
➢ To create a new MaxiFix Tip
1. Select My MaxiFix from the Navigation Menu.
2. Select Select Vehicle from the Header and enter the identifying
attributes of the vehicle you are writing the Tip about.
3. On the My MaxiFix page find Share a Tip; click this link to open the
My Tips page.
4. Enter the Tip subject in the Subject field.
5. Compose your Tip in the Description field. Include as much
information as possible, while keeping the information concise and
to the point. A Tip should provide accurate information that is
reader-friendly.
Use the Cancel button at the right-side bottom of the page to cancel your
tip and return to the My MaxiFix page. Or,
Use the Submit button at the right-side bottom of the page to contribute
your tip to the community.
59
Use the Attach File button at the left-side bottom of the page to include
images or other supporting data with your question.
View Profile Information
You can view your personal profile by clicking on your account ID or “My
Profile” in My MaxiFix section or edit portrait where applicable, and visit other
community members’ profile by clicking their portrait. Information included in
your profile determines how you are presented to the community, and what
type of information will be sent to you from the community.
5.2.5 My Messages
My Messages, the fifth option on the Navigation Menu at the bottom of the
screen, shows a list of message notification which is relevant to your activities
in the Question section. A notification icon will appear on the top-right corner of
“My Messages” if there is any new or unread message in the Question section.
The number on the notification icon indicates the total number of the new and
unread messages. The displayed number will be reduced correspondingly
after viewing. The message notification will appear under the following two
conditions:
1. Your question or answer is replied by other MaxiFix community
members.
2. Your answer is marked as the “Adopted!” by the MaxiFix community
member who asked the question.
Tap My Messages, select and open the message you want to read from the list.
If your problem is solved according to the reply, you should select one
Adopted Answer and close the question. If your answer is marked as
“Adopted!”, the prompt “Adopted! + 4” will be displayed permanently.
Tap Clear to delete all message notifications.
Select “Adopted Answers”
Members are requested to select one Adopted Answer from all of the
responses on “My Messages” page before closing a question. The community
members who provided the Adopted Answer are rewarded with scores for
their contribution.
About Adopted Answer:
⚫ Only one answer can be selected as “Adopted Answer”.
60
⚫ Answers can only be rated by the MaxiFix member who asked the
question.
Close a Question
When a repair question that you've posted to the community is resolved, you
are encouraged to write down the case as a way to share a good solution. This
will help the other MaxiFix members to find useful information for practical fix.
To close a question, you need to select the question’s response message from
the message list on “My Messages” page first, then tap “Adopted Answer” and
select “Close Question”. Tap the “Cancel” button to cancel your submission
and return to My Messages page. It is strongly recommended to share your
repair solutions before closing a question. Your question will be converted to a
MaxiFix Community Tip after closing.
Score Rewarding System
1. A score of 3 is awarded when you close a question.
2. A score of 2 is awarded if your closed question is marked as "Adopted!"
by no less than 20 community members.
3. A score of 4 is awarded if your answer is selected as the “Adopted
Answer”.
4. A score of 1 is awarded if your answer is selected as the "Adopted
Answer" for a closed question which is marked as "Adopted!" by no less
than 20 community members.
5. A score of 1 is awarded to each of the first three respondents.
5.2.6 Support
Support, the last option on the Navigation Menu at the bottom of the screen,
opens a page that provides 2 ways to gain support from MaxiFix:
1. A message form to contact the administrator of MaxiFix.
2. A Frequently Asked Questions (FAQ) link that answers the most frequent
questions we hear from MaxiFix community members.
If you wish to contact the administrator of this site please use the contact form.
Select “Support” from the Navigation Menu to open the comment window. To
allow the administrator to respond to your question or issue, the following
information should be provided:
⚫ Your name
61
⚫ A contact email address
⚫ A contact phone number
62
Chapter 6 Shop Manager Operations
The Shop Manager application helps you to manage the workshop information,
customer information records, and keep test vehicle history records, which can be a
great assist in dealing with daily workshop business and improves customer service.
There are three main functions available:
⚫ Vehicle History
⚫ Workshop Information
⚫ Customer Manager
The operations of these functions of the Shop Manager application are mainly
manipulated by the toolbar buttons, which are listed and described in the table below:
Table 6-1 Top Toolbar Buttons in Shop Manager
Button
Name
Description
Back
Returns to the previous screen.
Diagnostics
Touching this button directs you to the vehicle’s
Diagnostics screen to activate a direct test
session.
Enter Edit
Touching this button shows the editing toolbar to
print or delete the selected file.
Delete
Touching this button deletes the selected vehicle
record item from the list.
Search
Quickly locates the vehicle record by entering the
vehicle name or test path.
Cancel
Touching this button to cancel edit or file search.
Edit
Touching this button allows you to edit
information for the displayed file.
Add
Account
Touching this button to create a new customer
account file.
History
Notes
Touching this button opens a note form, which
allows you to create audio record, attach picture
or video, or edit text notes, etc.
63
Button
Name
Description
Vehicle
History
Touching this button opens the Vehicle History
screen which displays the correlated test vehicle
records.
Done
Completes editing and saves the file.
6.1 Vehicle History
This function stores records of test vehicle history, including vehicle
information and the retrieved DTCs from previous diagnostic sessions, and
displays all information in an easy-to-check table list, on which you can view
summarized details and manually input other information about the test
vehicle and diagnostic loggings, etc. The Vehicle History also provides direct
access to the previously tested vehicle and allows you to restart a diagnostic
session without the need to do vehicle identification again.
Figure 6-1 Sample Vehicle History Screen
1. Top Toolbar Buttons – navigates and makes various controls of the
application.
2. Main Section – displays all the vehicle history records information.
➢ To activate a test session for the recorded vehicle
1. Tap the Shop Manager application on the MaxiCOM Job Menu.
64
2. Select Vehicle History
3. Tap the Diagnostics button at the bottom of the thumbnail of a
vehicle record item. Or,
4. Select a vehicle record item by tapping the thumbnail.
5. A Historical Test record sheet displays, check the recorded
information of the recorded test vehicle, and tap the Diagnostics
button on the upper right corner.
6. The vehicle’s Diagnostics screen displays, now a new diagnostic
session is activated, see Diagnosis for detailed instructions on
vehicle diagnostic operations.
6.1.1 Historical Test Record
The Historical Test record sheet of the tested vehicle is a detailed data form,
which includes all general information of the vehicle such as vehicle year,
make and model, etc., and the diagnostic trouble codes retrieved from the
previous test sessions, as well as other service details which can be added
manually by the technician himself.
Figure 6-2 Sample Historical Test Record Sheet
65
➢ To edit the Historical Test record sheet
1. Tap the Shop Manager application on the MaxiCOM Job Menu.
2. Select Vehicle History.
3. Select the specific vehicle history record thumbnail from the main
section. The Historical Test record sheet displays.
4. Tap the Edit button to start editing.
5. Tap on each item to input the corresponding information or add
attaching files or images.
NOTE: The vehicle VIN number, or license and the customer information
account are correlated by default. Adding one of the information will
automatically associate the other item in the record sheet, provided that
the later one exists.
6. Tap Add to Customer to correlate the Historical Test record sheet
to an existing customer account, or add a new associating account
to be correlated with the test vehicle record. See Customer
Manager for more information.
7. Tap Done to save the updated record sheet, or tap Cancel to exit
without saving.
6.2 Workshop Information
The Workshop Information form allows you to edit, input and save the detailed
workshop information, such as shop name, address, phone number and other
remarks, which, when printing vehicle diagnostic reports and other associated
test file, will appear as the header of the printed documents.
66
Figure 6-3 Sample Workshop Information Sheet
➢ To edit the Workshop Information sheet
1. Tap the Shop Manager application on the MaxiCOM Job Menu.
2. Select Workshop Information.
3. Tap the Edit button on the top toolbar.
4. Tap on each field to input the appropriate information.
5. Tap Done to save the updated workshop information sheet, or tap
Cancel to exit without saving.
6.3 Customer Manager
The Customer Manager function allows you to create and edit customer
accounts. It helps you to save and organize all customer information accounts
that are correlated with the associated test vehicle history records, which is a
great support for the arrangement of daily workshop business.
➢ To create a customer account
1. Tap the Shop Manager application on the MaxiCOM Job Menu.
2. Select Customer Manager.
3. Tap the Add Account button. An empty information form displays,
tap each field to input the appropriate information.
NOTE: The items that must be filled are indicated as required fields.
67
4. Tap the
□
+ photo frame beside the Name chart to add a photo. A
sub menu displays, select Take Photo to take a new photo for the
account, or select Choose Photo to choose from the existing files.
5. Some customers may have more than one vehicle for service; you
can always add new vehicle information to the account to be
correlated. Tap Add New Vehicle Information, and then fill in the
vehicle information. Tap the
○
x button to cancel adding.
6. Tap Done to save the account, or tap Cancel to exit without saving.
➢ To edit a customer account
1. Tap the Shop Manager application on the MaxiCOM Job Menu.
2. Select Customer Manager.
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays.
4. Tap the Edit button on the top toolbar to start editing.
5. Tap on the input field where needs to be altered or supplemented,
and enter updated information.
6. Tap Done to save the updated information, or tap Cancel to exit
without saving.
➢ To delete a customer account
1. Tap the Shop Manager application on the MaxiCOM Job Menu.
2. Select Customer Manager.
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays.
4. Tap the Edit button on the top toolbar to start editing.
5. Tap the Delete Customer Information button. A confirmation
message displays.
6. Tap OK to confirm the command, and the account is deleted. Tap
Cancel to cancel the request.
6.3.1 History Notes
The History Notes function allows you to add audio and video records, text
68
notes and photos, to keep multi-media work logs for the associated customer
account, which can be very helpful when dealing with repeat customers.
Keeping notes for each vehicle serviced for each customer will keep you
always on track and well organized in business.
➢ To access History Notes
1. Tap the Shop Manager application on the MaxiCOM Job Menu.
2. Select Customer Manager or Vehicle History.
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays (if Customer Manager is
selected). Or, select a vehicle history record item to open the
Historical Test record sheet (if Vehicle History is selected).
4. Tap the History Notes button on the top bar. Now the History Notes
screen displays.
Figure 6-4 Sample History Notes Screen
1. Functional Buttons – navigates and make various controls of the
function
2. Main Section – displays the note list on the left column and the detail
information of the selected note on the right column
69
Table 6-2 Function Buttons in History Notes
Button
Name
Description
Back
Returns to the previous screen.
Delete
Touching this button deletes the selected note.
Search
Quickly locates the required note by entering
the note title.
Cancel
Touching this button to cancel edit or file
search.
Edit
Touching this button opens an edit window
allowing you to edit notes and attach files.
Add Notes
Touching this button to add new note in History
Notes.
Audio
Record
Performs audio recording and creates audio
files.
Add Photos
Opens the image file for selection, and adds
the selected photos to History Notes.
Take a
Video
Records a video and adds the file to History
Notes.
Take a
Photo
Takes photos and adds the files to History
Notes.
Save
Saves notes.
➢ To add a note in History Notes
1. Access History Notes.
2. Tap the Add Notes button. An edit window displays.
3. Tap on the Title bar to input a note title.
4. Tap on the blank space below to edit a text note or remark.
5. Select a function button on the top to add files in any form you
choose.
6. Tap Save to save the note; tap Discard or Cancel to exit without
saving.
70
Chapter 7 Data Manager Operations
The Data Manager application is used to store, print, and review the saved files. Most
operations are controlled through the toolbar.
Selecting the Data Manager application opens the file system menu. Different file types
are sorted separately under different options, there are six types of information files to
be viewed or played back.
Figure 7-1 Sample Data Manager Main Screen
7.1 Operations
Data Manager Operations are based on toolbar controls. Details are explained
in the following sections.
7.1.1 Image Files
The Image section is a JPG database containing all captured screenshot
images.
71
Figure 7-2 Sample Image Database Screen
1. Toolbar Buttons – used to edit, print and delete the image files. See
Table 7-1 Toolbar Buttons in JPG Database for detailed information.
2. Main Section – displays the stored images.
Table 7-1 Toolbar Buttons in JPG Database
Button
Name
Description
Back
Returns to the previous screen.
Enter
Edit
Tapping this button shows the editing toolbar to
print, delete or view image information.
Cancel
Tapping this button close the editing toolbar or
cancels file search.
Search
Quickly locates the image file by entering the
vehicle name, test path, file name or file info.
Info
Tapping this button opens a window displaying
the details of the image.
Print
Tapping this button prints the selected image.
Delete
Tapping this button deletes the selected image.
➢ To edit image information
1. Select Data Manager application from the MaxiCOM Job Menu.
2. Select Image to access the JPG database.
72
3. Select an image to display it in full screen.
4. Tapping the screen once displays the editing toolbar.
5. Tap the Info button to open a window displaying the image
information.
6. Tap the Edit button on the top right corner of the window. The
editing screen displays.
7. Edit the image information by entering the new file name, and file
information.
8. Tap Done to save the information and exit, or tap Cancel to exit
without saving.
➢ To delete selected images
1. Select Data Manager application from the MaxiCOM Job Menu.
2. Select Image to access the JPG database.
3. Tap the Enter Edit button to display the editing toolbar.
4. Select the images that need to be deleted by tapping the thumbnail
images, the selected thumbnail displays a tick icon at the bottom
right corner.
5. Tap the Delete button, and then Delete Selected, then the selected
images will be deleted.
7.1.2 PDF Files
The PDF section stores and displays all PDF files of saved data. After entering
the PDF database, select a PDF file to view the stored information.
This section uses the standard Adobe Reader application for file viewing and
editing, please refer to the associated Adobe Reader manual for more detailed
instructions.
7.1.3 Review Data
The Review Data section allows you to playback the recorded data frames of
live data streams.
On the Review Data main screen, select a record file to playback.
73
Figure 7-3 Sample Data Playback Screen
1. Drop-down Toolbar – taps the button at the top center of the screen to
open the Drop-down Toolbar
2. Main Section – displays the recorded data frames
3. Navigation Toolbar – allows you to manipulate data playback
Use the Navigation Toolbar buttons to playback the record data from frame to
frame.
Tap Back to exit data playback.
7.1.4 Apps Manager
This section allows you to manage the firmware applications installed on the
MaxiCOM Diagnostics System. Selecting this section opens a managing
screen, on which you can check all the available vehicle diagnostic
applications.
Select the vehicle firmware you want to delete by tapping on the car brand
icon, the selected item will display a blue tick at the upper right corner. Tap the
Delete button on the top bar to delete the firmware from the system database.
7.1.5 Data Logging
The Data Logging section allows you to launch Support platform directly to
view all records of all sent or unsent (saved) data loggings on the diagnostic
system. For more details, please refer to Data Logging.
74
Chapter 8 Settings Operations
Selecting Settings application opens a setup interface, on which you can adjust default
setting and view information about the MaxiCOM system. There are seven options
available for the MaxiCOM system settings:
⚫ Unit
⚫ Language
⚫ Printing Setting
⚫ Notification Center
⚫ About
⚫ System Settings
8.1 Operations
This section describes the operation procedures for the settings.
8.1.1 Unit
This option allows you to adjust the measurement unit for the diagnostic
system.
➢ To adjust the unit setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Unit option on the left column.
3. Select the required measurement unit, Metric or English. A tick icon
will display to the right of the selected unit.
4. Tap the Home button on the top left corner to return to the
MaxiCOM Job Menu. Or select another setting option for the
system setup.
8.1.2 Language
This option allows you to adjust the display language for the MaxiCOM
system.
75
➢ To adjust the language setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Language option on the left column.
3. Select the required language. A tick icon will display to the right of
the selected language.
4. Tap the Home button on the top left corner to return to the
MaxiCOM Job Menu. Or select another setting option for the
system setup.
8.1.3 Printing Setting
This option allows you to print any data or information anywhere and anytime
via Wi-Fi connection. For more information about printing, see Printing
Operation.
➢ To setup the printer connection
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Printing Setting option on the left column.
3. Tap the Print via Network item to activate the printing function,
which enables the device to send files to the printer through the PC
via Wi-Fi connection.
4. Tap the Home button on the top left corner to return to the
MaxiCOM Job Menu. Or select another setting option for the
system setup.
8.1.4 Notification Center
This option allows you to turn the Notification Center function on or off. The
Notification Center function configures the MaxiCOM tablet to receive regular
on-line messages from the server for system update notifications or other
service information via the Internet. It is highly recommended to keep this
function on all the time, so you won’t miss out any new update for MaxiCOM or
event from Autel. Internet access is required for receiving on-line messages.
76
➢ To enable the Notification Center function
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Notification Center option on the left column.
3. Tap the ON/OFF button to enable or disable the Notifications
function. If the function is enabled the button turns blue, or if
disabled the button turns gray.
4. Tap the Home button on the top left corner to return to the
MaxiCOM Job Menu. Or select another setting option for the
system setup.
When the Notification Center function is turned on, and new messages are
received by the MaxiCOM device, a notification message displays on the
MaxiCOM Job Menu. Press on the message bar and drag it down, and the
received messages are shown in the list, slide the list up or down to view all if
the message list covers more than one screen.
Tapping a specific message launches the corresponding application. For
example, if you tap on an Update notification message, the Update application
will be launched.
8.1.5 About
The About option provides information of the MaxiCOM diagnostic device
regarding the product name, version, hardware, and serial number, etc.
➢ To check the MaxiCOM product information in About
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the About option on the left column. The product information
screen displays on the right.
3. Tap the Home button on the top left corner to return to the
MaxiCOM Job Menu, or select another setting option for the system
setup, after viewing.
8.1.6 System Settings
This option provides you a direct access to the Android background system
setting interface, on which you can adjust various system settings for the
Android system platform, regarding wireless and networks settings, various
device settings such as sound and display, as well as system security settings,
77
and check the associated information about the Android system, etc.
➢ To enable the App Switcher function
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the System settings option on the left column.
3. Ta p the App Switcher option on the left column.
4. Mark the checkbox beside “Always show the App Switcher” on the
right side of the screen, then the App Switcher icon shows.
Short pressing the App Switcher icon opens a control panel:
➢ Tapping a specific app shortcut button enables you to switch directly to
the selected application screen.
➢ Long pressing a specific app shortcut button displays the app menu, on
which you can select and change the app shortcut.
➢ Pressing and dragging the App Switcher icon around allows you to
change the icon position alongside the edge of the screen.
You may refer to Android documentation for additional information about
Android system settings.
78
Chapter 9 Update Operations
The Update application allows you to download the latest released software. The
updates can improve the MaxiCOM applications’ capabilities, typically by adding new
tests, new models, or enhanced applications to the database.
The Display Tablet automatically searches for available updates for all of the MaxiCOM
software when it is connected to the internet. Any updates that are found can be
downloaded and installed on the device. This section describes installing an update to
the MaxiCOM System. A notification message displays if an update is available when
the Notifications Center function is enabled in the Settings application (See
Notification Center for details).
Figure 9-1 Sample Update Screen
1. Navigation and Controls
⚫ Home Button – returns to the MaxiCOM Job Menu.
⚫ Update All – updates all available updates.
⚫ Diagnostics Tab – displays all available vehicle diagnostic software.
⚫ Search Bar – searches specific update item by inputting the file name, for
example: a vehicle make.
2. Status Bar
⚫ Left Side – displays the MaxiCOM device model information and serial
number.
79
⚫ Right Side – displays an update progress bar indicating the completion
status.
3. Main Section
⚫ Left Column – displays vehicle logos and update software version
information.
⚫ Middle Column – displays a brief introduction about the new changes to the
software operation or capabilities. Tap
○
i button to open an information
screen to view more details, and tap the dim area around to close the
window.
⚫ Right Column – according to the operation status of each software item, the
button displays differently.
a) Tap Update to update the selected item.
b) Tap Pause to suspend the updating procedure.
c) Tap Continue to go on updating the suspended update.
➢ To update the diagnostic software
1. Make sure the Display Tablet is connected to a power source with stable
access to the internet.
2. Tap the Update application button from the MaxiCOM Job Menu; or tap the
update notification message when received one; or tap the Update icon on
Vehicle Menu in Diagnostics application. The Update application screen
displays.
3. Check all available updates:
⚫ If you decide to update all the items of diagnostic software, select
Diagnostics Tab and then tap the Update All button.
⚫ If you only want to update one or some of the item(s), tap the Update
button on the right column of the specific item(s).
4. Tap the Pause button to suspend the updating process. When you tap
Continue to renew the update, the updating process will resume from the
break point.
5. When the updating process is completed, the firmware will be installed
automatically. The previous version will be replaced.
80
Chapter 10 VCI Manager Operations
This application allows you to pair up the Display Tablet with the VCI device, check the
communication status, and update the VCI software.
Figure 10-1 Sample VCI Manager Screen
1. Connection Mode – there are three connection modes available for selection.
The connection state is displayed alongside.
⚫ BT Paring – when paired to a wireless device, the connection state displays
as Paired; otherwise it displays as Unpaired.
⚫ Update (for VCI software only) – updates VCI software via internet through
the MaxiCOM tablet networking using USB connection.
2. BT Setting
The BT Setting screen displays the type and a partial serial number for all of the
devices available for pairing. Tap a required device to start pairing. The BT status
icon displayed to the left of the device name indicates the received signal
strength.
10.1 BT Pairing
The VCI device needs to be connected to a vehicle, so that it is powered up
during the synchronization procedure. Make sure the Display Tablet has
sufficient battery level or is connected to an AC/DC power supply.
81
➢ To pair the VCI device with the Display Tablet
1. Power on the Display Tablet.
2. Insert the 16-pin vehicle data connector of the MaxiVCI V100 to the
vehicle data link connector (DLC).
3. Tap the VCI Manager application on the MaxiCOM Job Menu of the
Display Tablet.
4. Select BT from the connection mode list.
5. Tap the Scan button at the top right corner. Now the device starts
searching for available pairing units.
6. The device name may display as Maxi suffixed with a serial number.
Select the required device for pairing.
7. When paring is successfully done, the connection status displayed
to the right of the device name is shown as Paired.
8. Wait a few seconds, and the VCI button on the system Navigation
bar at the bottom of the screen shall display a green tick icon,
indicating the Display Tablet is connected to the VCI device.
9. Tap the paired device again to unpair it.
10. Tap the Home button on the top left to return to the MaxiCOM Job
Menu.
NOTE: A VCI device can be paired to only one Display Tablet each time, and
once it’s been paired, the device will not be discoverable for any other unit.
10.2 Update
Before update the VCI software, please make sure the Display Tablet network
connection is stable.
➢ To update the VCI device software
1. Power on the Display Tablet.
2. Connect the VCI device to Display Tablet via USB.
3. Tap the VCI Manager application on the MaxiCOM Job Menu of the
Display Tablet.
4. Select Update from the connection mode list.
82
5. The current version and the latest version of the VCI software will
be displayed after a few seconds, click Update Now to update the
VCI software if available.
83
Chapter 11 Support Operations
This application launches the Support platform which synchronizes Autel’s on-line
service base station with the Display Tablet. In order to synchronize the device to your
on-line account, you need to register the product through the Internet when you use it
for the first time. The Support application is connected to Autel’s service channel and
on-line communities which provides the quickest way for problem solutions, allowing
you to submit complaints or sent help requests to obtain direct services and supports.
11.1 Product Registration
In order to get access to the Support platform and obtain update and other
services from Autel, you are required to register the MaxiCOM Diagnostic
Device the first time you use it.
➢ To register the diagnostic device
1. Visit the website: http://pro.autel.com.
2. On the Sign In page, input your account ID and other information to
log in, if you already have an account.
3. If you are a new member to Autel and do not have an account yet,
click the Create Autel ID button on the left side.
4. Enter the required information in the input fields, and click the Get
Verification Code button to get a verification code for email
validation.
5. The online system will automatically send a verification code to the
registered email address. Input the code in the Verification Code
field and complete other required fields. Read through Autel’s
Terms and Conditions and click on Agree, and then click Create
Autel ID at the bottom. A product registration screen opens.
6. Find out the device’s serial number and password from the About
section of the Settings application on the Display Tablet.
7. Select the product model of your device, enter the product serial
number and password on the Product Registration screen, and
click Submit to complete the registration procedure.
84
11.2 Support Screen Layout
The Support application interface is navigated by 4 simple buttons on the top
navigation bar, operation of each is described below in turn from left to right:
⚫ Home Button – returns to the MaxiCOM Job Menu.
⚫ Back – returns to the previous screen, each press takes you back one
step.
⚫ Forward – each press moves forward one screen until you’ve reached
the last screen visited.
⚫ Refresh – reloads and updates the screen.
Figure 11-1 Sample Support Application Screen
The main section of the Support screen is divided into two sections. The
narrow column on the left is the main menu; selecting one subject from the
main menu displays the corresponding functional interface on the right.
11.3 My Account
The My Account screen displays the comprehensive information of the user
and the product, which is synchronized with the on-line registered account,
including User Info, Device Info, Update Info and Service Info.
Personal Info
The User Info and Device Info are both included under the Personal Info
section.
⚫ User Info – displays detailed information of your registered on-line Autel
85
account, such as your Autel ID, Name, Address and other contact information,
etc.
⚫ Device Info – displays the registered product information, including the
Serial Number, Registration Date, Expire Date, and Warranty Period.
Update Info
The Update Info section displays a detailed record list of the product’s
software update history, including the product serial number, software version
or name, and the update time.
Service Info
The Service Info section displays a detailed record list of the device’s service
history information. Every time the device has been sent back to Autel for
repair, the device’s serial number and the detailed repair information, such as
the fault type, changed components, or system reinstallation, etc., will be
recorded and updated to the associated online product account, which will be
synchronized to the Service Info section.
11.4 User Complaint
The User Complaint screen allows you to establish a new complaint case, as
well as to view historical complaint records.
Screen Layout
Figure 11-2 Sample Complaint Screen
The User Complaint screen consists of two parts.
86
1. Option Bar
⚫ Period Filter – displays only the complaint records within the
defined period on the list
⚫ Status Filter – displays the corresponding complaint records
according to the selected case status
⚫ New Complaint Button – starts a new complaint case.
2. Complaint List
The complaint list normally displays all the complaint records of all time
and all status by default. The summary information for each complaint
item includes the Subject Name, Ticket ID, User’s Account ID, Date, and
the Case Status.
There are four kinds of the case status:
⚫ Open – indicates the complaint case has been started but not
processed yet
⚫ Suspended – indicates the complaint case is being processed
⚫ Waiting Customer Reply – indicates the complaint has been
replied by the service personnel, and requires feedback from the
customer
⚫ Closed – indicates the complaint case has been processed, solved,
and ended
➢ To view the detailed complaint session, tap the
○
> button on the
right side of the case item.
➢ To establish a new complaint session
1. Register the product online.
2. Tap the Support application on the MaxiCOM Job Menu. The
device information is automatically synchronized with the online
account.
3. Tap Complaint on the Main Menu.
4. Tap the New Complaint button at the upper right corner. A
selection menu with a category of service channels displays.
5. Select your target service channel and click Next to continue. A
standard complaint form displays, on which you are allowed to
enter detailed information, such as personal information, vehicle
information, and device information, you can also attach image or
PDF files with the form.
87
6. Enter in each input field the appropriate information, in order to
settle the complaint more efficiently, it is recommended to fill out the
complaint form as detailed as possible.
7. Select the required processing time on the last section according to
the urgency of the case.
8. Tap Submit to send the completed form to Autel’s online service
center, or tap Reset to refill it. The submitted complaints will be
carefully read and handled by the service personnel, and the
respond speed may depend on the processing time you’ve
required.
➢ To make a reply in a complaint session
1. Register the product online.
2. Tap the Support application on the MaxiCOM Job Menu. The
device information is automatically synchronized with the online
account.
3. Tap Complaint on the Main Menu.
4. Select an existing complaint case item on the record list by tapping
the
○
> button on its right side. The screen displays the complaint
session details.
5. Tap the Post Reply button on the upper right side after viewing, to
make a reply. An edit screen displays.
6. Input the content in the input field, and if necessary, upload an
attaching file.
7. Tap Submit to post the reply.
8. Tap the States selection drop-down menu to reset a case state.
9. Tap the Update button to commit the newest update
11.5 Data Logging
The Data Logging section keeps records of all Feedback (submitted), Not
Feedback (but saved) or History (up to the latest 20 test records) data
loggings on the diagnostic system. The support personnel receive and
process the submitted reports through the Support platform, and send back
problem solutions within 48 hours to the corresponding Data Logging session,
on which you are also allowed to have a direct conversation with the support
88
personnel.
Figure 11-3 Sample Data Logging Screen
➢ To make a reply in a Data Logging session
1. Tap on the Feedback tag to view a list of submitted data loggings.
2. Select a specific item to view the latest update of the processing
progress.
3. Tap on the input field at the bottom of the screen, and enter the
texts. Or tap the Audio button to record a voice message, or camera
button to take a picture.
4. Tap Send to deliver your message to the technical center.
11.6 Communities
The Communities section launches and synchronizes with the Technical
Forums on Autel’s official website www.autel.com, where you are allowed to
discuss technical topics or share information with, as well as ask for technical
advices or offer technical supports to all other members in Autel’s online
support communities.
89
Figure 11-4 Sample Communities Home Screen
➢ To start a discussion
1. Tap Start a discussion on the Communities Home screen. A list of
the major forums is displayed.
2. Select a desired group according to the subject you are about to
discuss. For example, if you are going to ask a question about the
MaxiCOM tablet, tap MaxiCOM to start a discussion.
3. Enter your topic and the discussion content in the appropriate input
field.
4. Select a category or edit tags for the discussed post. This will help
other members with similar interest to find your post.
5. Tap OK to submit the post.
➢ To join and reply to a discussion post
1. Select a forum group that you are interested in, whether by the
product or the features, on the Communities Home screen. A list of
the latest posts is displayed.
2. Select a specific category on the Categories menu to better pinpoint
the topics you are most interested with.
3. Tap the
○
> button on the right side of the topic item to view the
discussion. The posts contents are displayed.
90
4. Browse through all the posts by sliding the screen up and down.
Tap Go to original post when reaching the end of the discussion to
return to the first post.
5. Tap Reply to reply a specific post, or tap Reply to original post to
join and continue the whole discussion.
6. Enter your comment in the input field, and tap OK to submit your
post.
User Profile
The User Profile section allows you to set profile photo, check your member
status and other information, as well as to review your personal posts in the
communities.
Tap the profile photo on the Communities screen to open the User Profile.
Figure 11-5 Sample User Profile Screen
⚫ Profile – displays the user’s personal information and member status.
The Related links allow you to check the Top Users (ranked according
to their points and levels) in the communities, as well as to find out other
online users.
⚫ Profile Photo – allows you to select an image to set as your profile photo
to be displayed in the communities.
⚫ Stuff – displays all the discussions you’ve posted at various forums in a
list.
91
11.7 Training Channels
The Training section provides quick links to Autel’s online video accounts.
Select a video channel by the language to see all the available online tutorial
videos from Autel for various technical supports, such as product usage
techniques and vehicle diagnostics practice, etc., may be available for your
interests.
11.8 FAQ Database
The FAQ section provides you comprehensive and abundant references for all
kinds of questions frequently asked and answered about the use of Autel’s
online member account, and shopping and payment procedures.
⚫ Account – displays questions and answers about the use of Autel’s
online user account.
⚫ Shopping & Payment – displays questions and answers about online
product purchase and payment methods or procedures.
92
Chapter 12 Training Operations
The Training application provides and allows you to play various tutorial videos stored
on the device. The stored training materials mainly consists of product usage tutorials
and vehicle diagnostic training videos, all produced by top-notch technicians and
product experts. The application also allows you to download or watch more associated
videos online, by providing quick links to Autel’s online video database.
Figure 12-1 Sample Training Application Screen
1. Navigation Buttons – allows you to navigate the application interface.
⚫ Home Button – returns to the MaxiCOM Job Menu
⚫ More Video Button – displays all available video files with stable network
connection
2. Main Section – displays the available video files for watching
➢ To play a video
1. Tap the Training application on the MaxiCOM Job Menu. The Training
application screen displays.
2. Select a video file from the main section.
3. Select a Player from the popup window if necessary. Now you can watch the
video, it is played in full screen mode.
93
Chapter 13 Remote Desk Operations
The Remote Desk application launches the TeamViewer Quick Support program, which
is a simple, fast and secure remote control interface. You can use the application to
receive ad-hoc remote support from Autel’s support center, colleagues, or friends, by
allowing them to control your MaxiCOM tablet on their PC via the TeamViewer software.
13.1 Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID
would be the phone number under which all TeamViewer Clients can be
reached separately. Computers and mobile devices that run TeamViewer are
identified by a globally unique ID. The first time the Remote Desk application
is started, this ID is generated automatically based on the hardware
characteristics and will not change later on.
Make sure the Display Tablet is connected to the Internet before launching the
Remote Desk application, so that the Display Tablet is accessible to receive
remote support from the third party.
Figure 13-1 Sample Remote Desk Screen
➢ To receive remote support from a partner
1. Power on the Display Tablet.
2. Tap the Remote Desk application on the MaxiCOM Job Menu. The
TeamViewer interface displays and the device ID is generated and
94
shown.
3. Your partner must install the Remote Control software to his/her
computer by downloading the TeamViewer full version program
online (http://www.teamviewer.com), and then start the software on
his/her computer at the same time, in order to provide support and
take control of the Display Tablet remotely.
4. Provide your ID to the partner, and wait for him/her to send you a
remote control request.
5. A popup displays to ask for your confirmation to allow remote
control on your device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.
95
Chapter 14 Quick Link Operations
The Quick Link application provides you with convenient access to Autel’s official
website and many other well-known sites in automotive service, which offers you
abundant information and resources, such as technical help, knowledge base, forums,
training, and expertise consultations, etc.
Figure 14-1 Sample Quick Link Screen
➢ To open a quick link
1. Tap the Quick Link application on the MaxiCOM Job Menu. The Quick Link
application screen displays.
2. Select a website thumbnail from the main section. The Chrome browser is
launched and the selected website is opened.
3. Now you can start exploring the website!
96
Chapter 15 Oscilloscope Operations
The Oscilloscope application configures the MaxiCOM Diagnostic Device to operate as
an automotive oscilloscope when work in combination with the MaxiScope module.
This function provides all the features needed for performing electrical and electronic
circuit tests as well as monitoring signal activities on any modern vehicles, which shows
you what is really going on with a vehicle’s electrical system.
Please download the latest user manual for Autel MaxiScope from www.autel.com.
15.1 Safety Information
Follow these instructions to reduce the risk of injury from electric shock and prevent
equipment damage.
A. Maximum input ranges
Observe all terminal ratings and warnings marked on the product.
DANGER:
⚫ To prevent electric shock, operate within the safe input range for the scope,
refer to Safety Information.
⚫ To prevent electric shock, take all necessary safety precautions when
working on equipment where voltages above the specified input range may
be present. Contact with voltages outside of the specified measuring range
presents a risk of electric shock.
⚫ To prevent injury or death, the oscilloscope must not be directly connected to
the mains (line power). To measure mains voltages, use a differential
isolating probe specifically rated for mains use.
WARNING:
⚫ Operation outside of the safe input range is likely to cause permanent
damage to the oscilloscope and other connected equipment.
B. Grounding
DANGER:
⚫ The scope’s ground connection through the USB cable is for measurement
purposes only. The oscilloscope does not have a protective safety ground.
⚫ Do not connect the ground input (chassis) to any electrical power source. To
prevent personal injury or death, use a voltmeter to check that there is no
significant AC or DC voltage between the oscilloscope ground and the point
to which you intend to connect it.
97
WARNING:
⚫ Applying a voltage to the ground input is likely to cause permanent damage
to the oscilloscope, the attached computer, and other equipment.
⚫ To prevent measurement errors caused by poor grounding, always use the
high-quality USB cable supplied with the oscilloscope.
C. External connections
DANGER:
⚫ To prevent injury or death, use only the power cord and adaptor supplied with
the product.
D. Environment
DANGER:
⚫ To prevent injury or death, do not use in wet or damp conditions, or around
explosive gas or vapor.
WARNING:
⚫ To prevent damage, always use and store your oscilloscope in appropriate
environments. For detailed information on temperature and humidity
specifications for both the storage and usage of the oscilloscope, see
Safety Information.
E. Product Maintenance
The product contains no user-serviceable parts. Repair, servicing and calibration
require specialized test equipment and must only be performed by Autel Tech
Support or an approved service provider.
DANGER:
⚫ To prevent injury or death, do not use the product if it appears to be damaged
in any way, and stop use immediately if you are concerned by any abnormal
operations.
WARNING:
⚫ Do not tamper with or disassemble the oscilloscope, connectors or
accessories. Internal damage will affect performance.
⚫ Do not block any of the instrument’s air vents as overheating will cause
damage to the oscilloscope.
⚫ When cleaning the oscilloscope, use wet soft cloth with mild detergent in
water. Do not allow water to enter the oscilloscope casing, as this will cause
damage to the electronics inside.
98
15.2 Glossary
AC/DC Control
Each channel can be set to either AC coupling or DC coupling. With DC coupling,
the voltage displayed onscreen is equal to the true voltage of the signal with
respect to ground. With AC coupling, any DC component of the signal is filtered
out, leaving only the variations in the signal for the AC component.
Aliasing
When the signal frequency gets higher than half the scope’s maximum sampling
rate and exceeds the limit, a distorted waveform appears. This distortion is called
aliasing.
Analog Bandwidth
All oscilloscopes have an upper limit to the range of frequencies at which they can
measure accurately. The analog bandwidth of an oscilloscope is defined as the
frequency at which a displayed sine wave has half the power of the input sine
wave (about 71% of the amplitude).
Block Mode
A sampling mode in which the computer prompts the oscilloscope to collect a
block of data into its internal memory before stopping the oscilloscope and
transferring the whole block into computer memory. This mode of operation is
effective when the input signal being sampled is high frequency.
Buffer Size/Cache Size
This term indicates the size of the oscilloscope’s buffer memory. The buffer
memory is used by the oscilloscope to temporarily store data. This helps to
compensate for the differences in data transfer rate from one device to another.
Sampling Rate
This term is used to define the number of samples per second captured by the
oscilloscope. The faster the sampling rate of the scope, the more frequently it
measures the signal voltage, and so the more detailed will be the trace that
appears on the scope screen.
Streaming Mode
This term indicates a sampling mode in which the oscilloscope samples data and
returns it to the computer in an unbroken stream. This mode of operation is
effective when the input signal being sampled is at low frequency.
99
Time Base
The time base controls the time interval across the scope display.
Voltage Range
The voltage range is the range between the maximum and minimum voltages that
can be accurately captured by the oscilloscope.
Sinusoidal Waveform
This term describes the waveform characteristics typically found in circuits with
large inductance and capacitance, and often referred to as an AC signal. The
waveform alternates either side of 0 volts or may rise and fall creating a regular
sinusoidal shape:
Figure 15-1 Sample Sinusoidal Waveform
Amplitude
This term indicates the maximum voltage generated from the zero volts line of the
oscilloscope.
Frequency
This term describes the number of signal occurrences per second. Frequency is
measured in Hz (hertz).
Square Waveform
This term describes the waveform characteristics normally generated by signals
switching between clearly defined voltage levels, such as a Hal effect sensor
signal may create by switching a voltage to ground. A typical digital square
waveform is shown below:
100
Figure 15-2 Sample Square Waveform
Peak to peak voltage
This term indicates the difference in voltage between the minimum and maximum
voltages occurring in the waveform.
15.3 MaxiScope Module
The MaxiScope Automotive Oscilloscope tool kit is optional and available for
purchase along with the MaxiCOM package. There are 2 versions (basic and
advanced versions) available.
The MaxiScope tool kit comes standard with:
⚫ MaxiScope Module
⚫ CD with user manual and PC software
⚫ USB Cable
⚫ Other probe accessories
101
Figure 15-3 Front, Rear, and Top View
1. USB Port Connector
2. Input Channel A/B/C/D
3. LED Indicator Light – lights up when powered on, blinks when
communicating, and shimmers when error occurs
4. Warning Triangle – indicates potential safety hazard that exists on the
indicated connections, and appropriate precautions should be taken.
Make sure you read through the Safety Information before using.
5. Equipotential Symbol – indicates the outer shells of the indicated BNC
connectors are all at the same potential. Therefore, necessary
precautions should be taken to avoid applying a potential through the
return connections of the indicated BNC terminals, as this may result in a
large current flow, causing damage to the product and the connected
equipment.
Power Source
The MaxiScope MP408 Scope Module is powered directly by the USB port of
the connected PC, no batteries or power leads are required, making it suitable
for use both for workshop-based and mobile automotive diagnostics.
102
Technical Specifications
Main Features
Description
Vertical resolution
12 bits
Channels
4
Bandwidth
20MHz
Accuracy
Voltage: 1%; Time: 50ppm
Sensitivity
10mV/div to 20V/div
Input Ranges (full scale)
±
50mV to
±
100V in 11 ranges
Input Impedance
1MΩ in parallel with 22pF
Input Type
Single-ended, BNC connector
Input Coupling
Software selectable AC/DC
Overload Protection
±
200V on single input
Maximum Sampling Rate
(Single Shot)
1 or 2 channels in use
3 or 4 channels in use
80MS/s*
20MS/s
Buffer Memory
32M samples shared among active channels
Waveform Buffer
Up to 1000 waveforms
Timebase Ranges
100ns/div to 1000s/div
Advanced Features
Math channels, Measurements
Triggers
Description
Source
Any input channel
Basic Triggers
Auto, Normal, Single, None
Advanced Triggers
Rising edge, Falling edge
Environmental
Description
Operating Temperature Range
Storage Temperature Range
Storage Humidity Range
0 to 50°C (15 to 40°C for quoted accuracy)
-20
to +60°C
5 to 95%RH, Non-condensing
Physical Characteristics
Description
Dimensions (Protection rubber
case include
d
)
190X115X38mm
Weight
<0.5kg
103
General
Description
PC Interface
USB 2.0 – cable supplied
Power Requirements
Powered from USB port
Compliance
FCC (EMC), CE (EMC and LVD), RoHS
Warranty
1 year
NOTE*: Reduced to 20MS/s if channels A and B, or C and D, are enabled.
15.4 Screen Layout and Operations
The Oscilloscope application works as a signal processing program that
displays the shape of electrical signals onscreen with a live graph showing
voltage against time. The grid on the screen shows divisions of voltage and
time to enable measurements to be made.
Units of voltage per division are shown down the side of the scope screen
while units of time per division are shown along the bottom. The graph is
referred to as a waveform and the scope repeatedly draws the trace across
the screen from left to right.
Before performing the Oscilloscope application, the MaxiScope Module must
be connected to the Display Tablet. Apply appropriate probe accessories
supplied with the MaxiScope tool kit for use in various tests.
Figure 15-4 Sample Oscilloscope Application Screen Layout
104
1. Top Toolbar – used for configurations of various settings and operations
of the scope
2. Functional Buttons on the top – used for configurations of channel
activation, measurement scale and trigger settings
3. Measurement Grid – displays measurements of voltage against time
4. Functional Buttons at the bottom – used for configurations of trigger,
time base, and measurement parameter display settings.
15.4.1 Top Toolbar
The top toolbar contains various functional buttons with options for operations
and configurations of the MaxiScope, the operations of which are described in
the table below:
Table 15-1 Toolbar Buttons
Button
Name
Description
Car
This option provides a library of waveforms.
Selecting one allows automatic set-up of the scope
to capture a waveform of the specified waveform
type. (Coming soon)
Print
Saves and prints a copy of the displayed data. See
Printing Operation for additional information.
Tool
Tapping this button opens a settings window with
options to configure various measurement tools for
reference and assessment of data analysis:
⚫ Tap Select a Math Channel option to select a
match channel.
⚫ Tap Select a Probe option to select a
predefined probe.
⚫ Tap Cache Setting to set the cache.
105
Button
Name
Description
Save
Tapping this button opens a submenu, on which
displays 5 options allowing you to save, record
and plays back the waveform data.
⚫ Tap Save current page to take a screenshot
image.
⚫ Tap Record data to save the current
waveform data.
⚫ Tap Save Ref to save a copy of an existing
signal waveform as reference.
⚫ Tap Review data allows selecting and
reviewing the previously stored waveform
recordings.
⚫ Tap Recall Ref to retrieve the saved
reference waveforms.
All saved images are stored in the Data Manager
application for later reviews. See Data Manager
Operations.
Help
Provides instructions or tips for operations of
various functions.
Scope
Icon
Indicates the scope connection status. Tapping
the icon allows to reset the USB connection when
communication with the Scope Module fails. See
Troubleshooting for more information.
Math Channel
A math channel is virtual channel generated by mathematical function of the
input channel. It can be displayed in a scope in the same way as an input
signal, and like an input signal it has its own measure axis, scaling and color.
The MaxiScope module has a set of built-in math channels for the most
important functions, including “A+B” (the sum of channels A and B) and “A-B”
(the difference between channels A and B).
➢ To use a math channel:
1. Tap the Tool button in the Top Menu.
2. Tap the Select a Math Channel option on the left column.
3. Tap the desired option on the right column to enable the math
106
channel in the channel list.
4. The Math Channel displays on the MaxiScope screen.
Probe
A probe is any transducer, measuring device or other accessory that you
connect to an input channel of your MaxiScope module.
Reference Waveform
A Reference Waveform is a copy of an existing signal waveform saved as a
reference. It can be retrieved to display as a comparative reference to
examine a live signal. Up to 4 reference waveforms can be saved.
Figure 15-5 Ref. Waveform Save Window
➢ To create a Reference Waveform:
1. Tap the Tool button in the Top Menu.
2. Select Save Ref. in the dropdown menu.
3. Select the channel to which the desired waveform belongs.
4. Name the reference waveform by selecting R1, R2, R3 or R4 in the
popup window.
5. Tap on the Yes icon to save, or No icon to cancel.
Recall Reference
The saved reference waveforms can be retrieved by clicking Recall Ref in the
dropdown menu of the Tool button.
➢ To recall reference waveforms:
1. Tap Tool button on the Top Menu.
2. Select Recall Ref in the dropdown menu and a popup window will
display. Available reference waveform items are highlighted in blue.
3. Select the desired reference waveform by ticking the check box
alongside.
107
4. Tap Yes and the selected reference waveform will appear on the
scope screen.
Figure 15-6 Recall Reference Waveform Window
15.4.2 Functional Buttons
This group of buttons is used for configurations of channel activation,
measurement scale and trigger settings, the operations of which are described
below:
⚫ Channel Control Buttons A/B/C/D – tapping each button allows you to
activate or deactivate the corresponding channel; long pressing the
button opens a window, which allows you to select and configure
appropriate probes for specific tests.
The Channel Control Buttons are displayed in different colors as follows:
A. Red
B. Green
C. Blue
D. Pink
⚫ AC/DC Coupling and Voltage Scale Buttons – tapping this button
opens a dropdown menu, on which you can select AC or DC
measurements and adjust voltage measurement scales.
The Auto voltage scale option enables the scope to adjust the voltage
scale automatically to capture the signal.
⚫ AutoScale – tapping this button enables automatic set-up of the voltage
scale and time base for the signals received.
⚫ Start/Stop – tapping this button turns on/off the scope.
⚫ Single – tapping this button activates the Single trigger mode when the
trigger is on. The Single trigger mode configures the trigger to occur once
when the scope captures the first signal waveform by the preset trigger
point.
108
15.4.3 Measurement Grid
The 2 control features - Voltage per division and Time per division – enable
the users to adjust the scope settings to suit the particular test measurement.
Figure 15-7 Sample Measurement Grid
⚫ Voltage per division – shown down the left side of the screen, referred to
as the Y-axis
⚫ Time per division – shown along the bottom of the screen, referred to as
the X-axis
Multiple Scope Channels
The MaxiScope software features multiple channel display which enables
more than one waveform to be displayed at the same time. It is useful for
making comparisons among different signals. The voltage per division for
each channel is adjusted individually while the time base per division is the
same for all channels.
➢ To adjust the voltage scale
1. Tap the specific Y-axis of the corresponding channel to enable
scale adjustment. The selected Y-axis is highlighted with thicker
dividing line.
2. Adjust the voltage scale of the selected channel with the typical
2-finger zoom gestures.
109
3. The 0 volts is hinted with a pointer reference line. Slide the pointer
line up and down to move and view different areas of the scale.
4. Tap once on the screen area outside of the Y-axis to finish the
voltage scale adjustment.
➢ To adjust the time base scale
1. Unselect the Y-axis if it’s activated.
2. Use your 2 fingers to adjust the time base with the typical zoom
gestures on the measurement grid area.
15.4.4 Measurement Rulers
The Measurement Rulers allow the voltage and time duration of a waveform to
be measured precisely. There are 2 kinds of measurement rulers: the vertical
Time Ruler and the horizontal Voltage Ruler.
Tap on the Ruler Activator on the bottom right corner of the measurement
grid and drag it across the screen to the desired position, a Time Ruler is
generated.
The Voltage Ruler can be generated in the similar way by clicking the Ruler
Activator on the top left corner and dragging it downwards.
When Measurement Rulers are generated, a Ruler Table showing time and
voltage values for the corresponding channels will be displayed. The Delta
icon refers to the absolute difference between the values of the 2 rulers, which
can be locked by tapping the Lock icon.
110
Figure 15-8 Measurement Rulers Display
15.4.5 Functional Buttons
This group of buttons includes trigger setting buttons allowing you to set
trigger source and trigger mode, a Time base button for adjustment, and a
Measurement button with options for various measurement types.
⚫ Trigger On/Off – taps to turn on/off the trigger. The button displays as
Trigger Off when it is activated, and vice versa.
Once the trigger is activated, a voltage scale reference line and a time
base reference line will be displayed on the measurement grid, the cross
point of the 2 lines indicates the trigger point, allowing users to adjust its
position by moving each of the 2 lines.
⚫ Trigger Source – assigns the trigger to a specific channel
⚫ Trigger Slope – sets trigger to occur by rising or falling voltage edges
⚫ Trigger Mode – configures the trigger mode:
A. Normal Mode – configures the trigger to occur every time when the
captured signal waveform reaches the trigger point, so the scope
starts to draw the waveform when the signal reaches the trigger
point.
111
B. Auto Mode – configures the trigger to occur every time when the
scope captures the signal waveforms by the preset trigger point.
The scope continues to draw the waveforms even when the signal
is not in the trigger point range.
⚫ Main Time Base – allows users to select an appropriate time per division.
The time per division (10 divisions) is displayed along the bottom of the
screen. The time base adjustment affects all of the active scope
channels at once.
⚫ Measure – allows users to select various types of measurement
parameters to be displayed at the right side of the screen for reference.
A maximum of 5 items each time are allowed to be selected.
➢ To set a specific trigger point
1. Tap the Trigger On button to activate the trigger.
2. Configures the specific trigger source, the trigger slope and the
trigger mode according to the test demand.
3. Tap and slide the voltage scale reference line up or down to the
desired voltage point. The voltage info is displayed in a small
reference box.
4. Tap and slide the time base reference line left or right to the desired
point.
5. Tap Start button on the top right side of the screen to activate the
scope
15.5 Troubleshooting
If the MaxiScope is not communicating with the Display Tablet, you need to do
the followings:
⚫ Check if the MaxiScope is properly connected to the Display Tablet
through the supplied USB cable.
⚫ If the MaxiScope is already connected to the Display Tablet, but the
communication between the devices has failed, tap the Scope Icon
on the top right side of the screen to reset the USB connection.
112
IMPORTANT: All vehicle communications must be terminated before
resetting the USB connection to avoid damage to the devices and the
vehicle. The Internet connection may be aborted during USB reset.
⚫ If the communication between the MaxiScope and the Display Tablet
still fails after USB reset, restart the Display Tablet and reconnect
the MaxiScope.
15.6 MaxiScope Firmware Update
The operating software of the MaxiScope is continuously being developed,
and the update package can be downloaded free from the MaxiScope product
webpage on Autel’s website: http://www.autel.com.
➢ To update the MaxiScope firmware
1. Install the CD provided with the MaxiScope tool kit into the
CD-ROM of the computer. The driver installation wizard will load
momentarily.
2. Click on Next on the welcome page.
3. Click the Browse button, and select a destination folder to install
the program, and click Next to continue. Or directly click Next to
continue without changing the default installation folder.
4. Click Install and the Setup.exe program will be installed onto the
computer.
5. After the installation is completed, connect the MaxiScope to the
computer using the USB cable provided by the tool kit.
6. Locate and double click the MaxiScope Update icon on desktop,
and the Firmware Update window will pop up onscreen.
7. Click on Select File to locate the newly downloaded firmware
update package.
8. Click on the dropdown menu icon by the Set Language option at
the top right of the window to select a desired language.
9. Click on Update to start updating.
113
Chapter 16 Digital Inspection Operations
The Digital Inspection application configures the Display Tablet to operate as a digital
video scope by simply connecting the tablet to a Digital Inspection Camera. This
function allows you to examine difficult-to-reach areas normally hidden from sight, with
the ability to record digital still images and videos, which offers you an economical
solution to inspect machinery, facilities, and infrastructure in a safe and quick way.
WARNINGS & IMPORTANTS:
Follow these instructions to reduce the risk of injury from electric shock,
entanglement and other causes and prevent tool damage.
⚫ Do not place the imager head and cable into anything or anywhere that may
contain a live electric charge or moving parts, which increases the risk of
electric shock or entanglement injuries.
⚫ Do not use the imager head cable to modify surroundings, clear pathways
or clogged areas.
⚫ When inspection is completed, carefully withdraw the imager head and
cable from the inspection area.
⚫ The imager head cable were waterproof to a depth of 3m (10’), greater
depths may cause leakage into the imager head cable and cause electric
shock or damage the tool.
⚫ The working temperature of the imager head is between 32 °F (0 °C) and
113 °F (45 °C).
Check-Ups:
✓ FOR AUTOMOBILES: Ensure the automobile is not running during
inspection. Metal and liquid under the hood may be hot. Don’t get oil or gas
on the imager head.
✓ FOR PIPES: If you suspect a metal pipe could contain an electric charge,
have a qualified electrician to check the pipe before using.
✓ FOR WALLS: For inspecting the inside walls, be sure to shut off the circuit
breaker to the whole house before using the tool.
✓ WORK AREA: Ensure the work area has sufficient light.
114
16.1 Additional Accessories
The Digital Inspection Camera and its fittings are the additional accessories.
Both sizes (8.5 mm and 5.5 mm) of the imager head are optional and
available for purchase along with the standard MaxiCOM tool kit.
Digital Inspection Camera
Figure 16-1 Digital Inspection Camera
1. Removable Imager Head Cable – connects to the tool when performing
digital inspections for image and video viewing
2. Handgrip – ergonomically designed handle for comfortable grips and
agile operation
3. USB Cable – connects the Digital Inspection Camera to MaxiCOM tablet
115
Imager Head Accessories
Figure 16-2 8.5mm Imager Head Accessories
1. Magnet – picks up small metal objects, such as dropped rings or screws
2. Hook – unclogs obstacles and picks up wires in the pipes or confined
areas
3. Mirror – helps to look around corners and see the unreachable areas
Figure 16-3 5.5mm Imager Head Accessories
1. Mirror – helps to look around corners and see the unreachable areas
2. Magnet – picks up small metal objects, such as dropped rings or screws
Accessory Assembly
For 8.5mm Imager Head
The three accessories, including the Magnet, Hook, and Mirror (Figure 16-2),
can be attached to the Imager Head with the same manner described below:
1. Hold the accessory and the imager head.
117
2. Screw the thread part of the accessory over the imager head to fix the
accessory.
16.1.1 Technical Specifications
Table 16-1 Technical Specifications
Item
Description
Optimal
Viewing Distance
1" to 14" (2.54cm to 35.56cm) with 8.5mm
diameter imager head
3/8" to 12" (0.95cm to 30cm) with 5.5mm
diameter imager head
Image Capture
JPG images (640x480) AVI videos (320 x 240)
Operating Temperature
Main Unit: 0°C to 55°C (ambient)
Cable: -10°C to 70°C
Storage Temperature
-20°C to 75°C (ambient)
Waterproof
Imager head and cable to 1m
Weight
0.3kg with 8.5mm diameter imager head
0.2kg with 5.5mm diameter imager head
16.2 Operations
Before performing the Digital Inspection application, the Imager Head Cable
must be connected to the Display Tablet through the USB port. Install the
correct imager head accessories for use in the appropriate application.
NOTE: When in operation, the imager head cable can be bent into a certain
shape. This may help you operate the cable into confined areas.
118
➢ To take pictures using the Digital Inspection application
1. Connect the Imager Head Cable to the USB port on the top side of
the Display Tablet.
2. If not already done, power up the Display Tablet.
3. Tap the Digital Inspection application on the MaxiCOM Job Menu.
The Digital Inspection application interface displays, showing a
camera operating screen. The default camera is now the Imager
head.
4. Select the camera icon at the lower right corner to take photos.
5. Focus the image to be captured in the view finder by adjusting and
properly locating the imager head cable.
6. Tap the blue ring on the operating screen. The view finder now
shows the captured picture and auto-saves the taken photo.
7. Tap the thumbnail image on the top right corner of the screen to
view the stored image, slide the screen left and right to view the
images one by one.
8. Tap on the selected image and the edit toolbar instantly displays.
9. Tap the appropriate button to share, delete, or edit the image.
10. Tap the Back or Home button on the Navigation bar at the bottom
of the screen to exit the Digital Inspection application.
➢ To record a video using the Digital Inspection application
1. Connect the Imager Head Cable to the USB port on the top side of
the Display Tablet.
2. If not already done, power up the Display Tablet.
3. Tap the Digital Inspection application on the MaxiCOM Job Menu.
The Digital Inspection application interface displays, showing a
camera operating screen. The default camera is now the Imager
head.
4. Select the video icon at the lower right corner to record a video.
5. Properly locate the imager head cable to focus the inspection scene
for recording.
6. Tap the red ring on the operating screen to start recording.
119
7. Tap the red circle again to stop recording. The recorded video is
automatically saved to the system Gallery.
8. Tap the thumbnail image on the top right corner to review the
recorded video.
9. Tap the Play button to play the video.
10. Tap on the selected video and the edit toolbar instantly displays.
11. Tap the appropriate button to share, delete, or edit the video.
12. Tap the Back or Home button on the Navigation bar at the bottom
of the screen to exit the Digital Inspection application.
➢ To configure various settings for the work mode of the imager head
1. Tap button at the bottom edge of the circle.
2. Select each item to make appropriate adjustments.
For more tips and detailed information about the camera application, please
refer to associated Android documentations.
120
Chapter 17 Maintenance and Service
To ensure that the MaxiCOM diagnostic tablet and the combined VCI unit perform at
their optimum level, we advise that the product maintenance instructions covered in this
section is read and followed.
17.1 Maintenance Instructions
The following shows how to maintain your devices, together with precautions
to take.
⚫ Use a soft cloth and alcohol or a mild window cleaner to clean the touch
screen of the tablet.
⚫ Do not use any abrasive cleansers, detergent, or automotive chemicals
to the tablet.
⚫ Maintain the devices in dry conditions and keep them within normal
operating temperatures.
⚫ Dry your hands before using the tablet. The touch screen of the tablet
may not work if the touch screen is moist, or if you tap the touch screen
with wet hands.
⚫ Do not store the devices in humid, dusty or dirty areas.
⚫ Check the housing, wiring, and connectors for dirt and damage before
and after each use.
⚫ At the end of each work day, wipe the device housing, wiring, and
connectors clean with a damp cloth.
⚫ Do not attempt to disassemble your tablet or the VCI unit.
⚫ Do not drop or cause severe impact to the devices.
⚫ Use only authorized battery chargers and accessories. Any malfunction
or damage caused by the use of unauthorized battery charger and
accessories will void the limited product warranty.
⚫ Ensure that the battery charger does not come in contact with conductive
objects.
⚫ Do not use the tablet beside microwave ovens, cordless phones and
some medical or scientific instruments to prevent signal interference.
121
17.2 Troubleshooting Checklist
A. When the Display Tablet does not work properly:
⚫ Make sure the tablet has been registered online.
⚫ Make sure the system software and diagnostic application software
are properly updated.
⚫ Make sure the tablet is connected to the Internet.
⚫ Check all cables, connections, and indicators to see if the signal is
being received.
B. When battery life is shorter than usual:
⚫ This may happen when you are in an area with low signal strength.
Turn off your device if is not in use.
C. When you cannot turn on the tablet:
⚫ Make sure the tablet is connected to a power source or the battery
is charged.
D. When you are unable to charge the tablet:
⚫ Your charger maybe out of order. Contact your nearest dealer.
⚫ You may be attempting to use the device in an overly hot/cold
temperature. Try changing the charging environment.
⚫ Your device may have not been connected to the charger properly.
Check the connector.
NOTE: If your problems persist, please contact Autel’s technical support
personnel or your local selling agent.
17.3 About Battery Usage
Your tablet is powered by a built-in Lithium-ion Polymer battery. This means
that, unlike other forms of battery technology, you can recharge your battery
while some charge remains without reducing your tablet’s autonomy due to
the “battery memory effect” inherent in those technologies.
DANGER: The built-in Lithium-ion Polymer battery is factory replaceable only;
incorrect replacement or tampering with the battery pack may cause an
explosion.
122
⚫ Do not use a damaged battery charger.
⚫ Do not disassemble or open crush, bend or deform, puncture or shred.
⚫ Do not modify or remanufacture, attempt to insert foreign objects into the
battery, expose to fire, explosion or other hazard.
⚫ Make sure to use the charger and USB cables only that come together in
the package. If you use the other charger and USB cables, you might
incur malfunction or failure of the device.
⚫ Only use the charging device that has been qualified with device per the
standard. Use of an unqualified battery or charger may present a risk of
fire, explosion, leakage, or other hazard.
⚫ Avoid dropping the tablet. If the tablet is dropped, especially on a hard
surface, and the user suspects damage, take it to a service center for
inspection.
⚫ The closer you are to your network’s base station, the longer your tablet
usage time because less battery power is consumed for the connection.
⚫ The battery recharging time varies depending on the remaining battery
capacity.
⚫ Battery life inevitably shortens over time.
⚫ Since over charging may shorten battery life, remove the tablet from its
charger once it is fully charged. Unplug the charger, once charging is
complete.
⚫ Leaving the tablet in hot or cold places, especially inside a car in summer
or winter, may reduce the capacity and life of the battery. Always keep
the battery within normal temperatures.
17.4 Service Procedures
This section introduces information for technical support, repair service, and
application for replacement or optional parts.
Technical Support
If you have any question or problem on the operation of the product, please:
⚫ Call 1-855-288-3587 / 1-855-AUTELUS (North America),
Or 0086-755-86147779 (China).
123
⚫ Contact the local distributer or agent.
⚫ Visit our website http://pro.autel.com or www.autel.com.
Repair Service
If it becomes necessary to return your device for repair, please download the
repair service form from www.autel.com, and fill in the form. The following
information must be included:
⚫ Contact name
⚫ Return address
⚫ Telephone number
⚫ Product name
⚫ Complete description of the problem
⚫ Proof-of-purchase for warranty repairs
⚫ Preferred method of payment for non-warranty repairs
NOTE: For non-warranty repairs, payment can be made with Visa, Master
Card, or with approved credit terms.
Send the device to your local agent, or to the below address:
8th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan, Shenzhen,
518055, China
Other Services
You can purchase the optional accessories directly from Autel’s authorized
tool suppliers, and/or your local distributor or agent.
Your purchase order should include the following information:
⚫ Contact information
⚫ Product or part name
⚫ Item description
⚫ Purchase quantity
124
Chapter 18 Compliance Information
FCC Compliance
FCC ID: WQ8MAXISYSMY906BT
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
⚫ Reorient or relocate the receiving antenna.
⚫ Increase the separation between the equipment and receiver.
⚫ Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
SAR:
The device has been tested and is compliant with SAR limits, users can obtain
information on SAR report and compliance. Nevertheless, the device should be used in
such a manner that the potential for human contact is minimized during normal
operation.
The exposure standard for wireless devices employs a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/Kg. Tests
for SAR are conducted using standard operating positions accepted by the FCC with
the device transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR
125
level of the device while operating can be well below the maximum value. This is
because the device is designed to operate at multiple power levels so as to use only the
power required to reach the network. To avoid the possibility of exceeding the FCC
radio frequency exposure limits, human proximity to antenna should be minimized.
126
Chapter 19 Warranty
12-Month Limited Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail
purchaser of this MaxiCOM Diagnostic Device, that should this product or any part
thereof during normal consumer usage and conditions, be proven defective in material
or workmanship that results in product failure within twelve (12) months period from the
date of delivery, such defect(s) will be repaired, or replaced (with new or rebuilt parts)
with Proof of Purchase, at the Company’s option, without charge for parts or labor
directly related to the defect(s).
The Company shall not be liable for any incidental or consequential damages arising
from the use, misuse, or mounting of the device. Some states do not allow limitation on
how long an implied warranty lasts, so the above limitations may not apply to you.
This warranty does not apply to:
a) Products subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper
storage;
b) Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
c) Damage from exposure to excessive temperatures or extreme environmental
conditions;
d) Damage resulting from connection to, or use of any accessory or other product
not approved or authorized by the Company;
e) Defects in appearance, cosmetic, decorative or structural items such as framing
and non-operative parts.
f) Products damaged from external causes such as fire, dirt, sand, battery leakage,
blown fuse, theft or improper usage of any electrical source.
IMPORTANT: All contents of the product may be deleted during the process of repair.
You should create a back-up copy of any contents of your product before delivering the
product for warranty service.
