i
Trademarks
Autel
®
, MaxiSys
®
, MaxiPRO
®
, MaxiScan
®
, MaxiCheck
®
, MaxiRecorder
®
, and
MaxiPRO
®
are trademarks of Autel Intelligent Technology Corp., Ltd., registered
in China, the United States and other countries. All other marks are trademarks or
registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or
transmitted, in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the
latest information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While
information of this manual has been carefully checked for accuracy, no guarantee
is given for the completeness and correctness of the contents, including but not
limited to the product specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, indirect damages or any
economic consequential damages (including the loss of profits).
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying
extra attention to the safety warnings and precautions.
For Services and Support
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
For technical assistance in all other markets, please contact your local selling
agent.
ii
Safety Information
For your own safety and the safety of others, and to prevent damage to the device
and vehicles upon which it is used, it is important that the safety instructions
presented throughout this manual be read and understood by all persons operating
or coming into contact with the device.
There are various procedures, techniques, tools, and parts for servicing vehicles,
as well as in the skill of the person doing the work. Because of the vast number of
test applications and variations in the products that can be tested with this
equipment, we cannot possibly anticipate or provide advice or safety messages to
cover every circumstance. It is the automotive technician’s responsibility to be
knowledgeable of the system being tested. It is crucial to use proper service
methods and test procedures. It is essential to perform tests in an appropriate and
acceptable manner that does not endanger your safety, the safety of others in the
work area, the device being used, or the vehicle being tested.
Before using the device, always refer to and follow the safety messages and
applicable test procedures provided by the manufacturer of the vehicle or
equipment being tested. Use the device only as described in this manual. Read,
understand, and follow all safety messages and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment
damage. All safety messages are introduced by a signal word indicating the hazard
level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in
death or serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot know,
evaluate or advise you as to all of the possible hazards. You must be certain that
any condition or service procedure encountered does not jeopardize your personal
safety.
iii
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach
a building exhaust removal system to the engine exhaust system. Engines produce
carbon monoxide, an odorless, poisonous gas that causes slower reaction time and
can lead to serious personal injury or loss of life.
SAFETY WARNINGS
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc., away from all moving or
hot engine parts.
Operate the vehicle in a well-ventilated work area, for exhaust gases are
poisonous.
Put the transmission in PARK (for automatic transmission) or NEUTRAL (for
manual transmission) and make sure the parking brake is engaged.
Put blocks in front of the drive wheels and never leave the vehicle unattended
while testing.
Be extra cautious when working around the ignition coil, distributor cap, ignition
wires and spark plugs. These components create hazardous voltages when
the engine is running.
Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires
nearby.
Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
Keep the test equipment dry, clean, free from oil, water or grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so may result in personal
injury or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean
and secure.
Do not place the test equipment on the distributor of the vehicle. Strong
electro-magnetic interference can damage the equipment.
iv
CONTENTS
Safety Information ......................................................................................................... ii
Safety Messages .............................................................................................................. ii
Safety Instructions .......................................................................................................... ii
1 Using This Manual .............................................................................................................. 1
Conventions .................................................................................................................... 1
2 General Introduction ............................................................................................................ 3
MaxiPRO MP808BT Display Tablet ............................................................................ 4
VCI – Vehicle Communication Interface ..................................................................... 8
Other Accessories ......................................................................................................... 10
3 Getting Started ................................................................................................................... 11
Powering Up ................................................................................................................. 11
Powering Down ............................................................................................................. 15
4 Diagnostics ........................................................................................................................ 16
Establishing Vehicle Communication ......................................................................... 16
Getting Started ............................................................................................................. 18
Vehicle Identification ................................................................................................... 20
Navigation ..................................................................................................................... 25
Diagnostics Screen Layout ........................................................................................... 25
Diagnosis ....................................................................................................................... 28
Generic OBD II Operations ......................................................................................... 40
Exiting Diagnostics ....................................................................................................... 44
5 Service ............................................................................................................................... 46
Oil Reset Service ........................................................................................................... 46
Electronic Parking Brake (EPB) Service .................................................................... 50
Battery Management System (BMS) Service ............................................................. 53
Steering Angle Sensor (SAS) Service .......................................................................... 56
Diesel Particle Filter (DPF) Service ............................................................................ 64
6 Data Manager .................................................................................................................... 72
Operations ..................................................................................................................... 72
7 Settings .............................................................................................................................. 77
Unit ................................................................................................................................ 77
v
Language ....................................................................................................................... 78
Printing Setting ............................................................................................................. 79
Notification Center ....................................................................................................... 81
Auto Update .................................................................................................................. 82
System Settings ............................................................................................................. 83
About ............................................................................................................................. 84
8 Update ............................................................................................................................... 85
Tablet Update ............................................................................................................... 85
MaxiVCI Mini Update ................................................................................................. 87
9 VCI Manager ..................................................................................................................... 88
BT Pairing ..................................................................................................................... 88
Update ........................................................................................................................... 89
Programmer Update .................................................................................................... 89
10 Shop Manager .................................................................................................................. 90
Vehicle History ............................................................................................................. 91
Workshop Information ................................................................................................ 93
Customer Manager....................................................................................................... 94
11 Academy .......................................................................................................................... 97
12 Remote Desk ................................................................................................................... 98
13 MaxiFix ......................................................................................................................... 100
Navigation ................................................................................................................... 100
Operations ................................................................................................................... 103
14 Support .......................................................................................................................... 110
Product Registration .................................................................................................. 110
Support Screen Layout .............................................................................................. 111
My Account ................................................................................................................. 111
User Complaint ........................................................................................................... 112
Data Logging ............................................................................................................... 114
Communities ............................................................................................................... 115
Training Channels ...................................................................................................... 117
FAQ Database ............................................................................................................. 118
15 Quick Link ..................................................................................................................... 119
16 Function Viewer ............................................................................................................ 120
vi
17 Maintenance and Service ............................................................................................... 123
Maintenance Instructions .......................................................................................... 123
Troubleshooting Checklist .........................................................................................124
About Battery Usage .................................................................................................. 124
Service Procedures ..................................................................................................... 126
18 Compliance Information ................................................................................................ 129
19 Warranty ........................................................................................................................ 132
Limited One Year Warranty ..................................................................................... 132
1
1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional
equipment that are not included in your system. Contact your sales
representative for availability of other modules and optional tools or
accessories.
Conventions
The following conventions are used.
Bold Text
Bold text is used to highlight selectable items such as buttons and menu
options.
Example:
Tap OK.
Notes and Important Messages
Notes
A NOTE provides helpful information such as additional explanations, tips,
and comments.
Example:
NOTE
New Batteries reach full capacity after approximately 3 to 5 charging and
discharging cycles.
2
Important
IMPORTANT indicates a situation which, if not avoided, may result in
damage to the test equipment or vehicle.
Example:
IMPORTANT
Keep the cable away from heat, oil, sharp edges and moving parts. Replace
damaged cables immediately.
Hyperlink
Hyperlinks, or links, that take you to other related articles, procedures, and
illustrations are available in electronic documents. Blue italic text indicates a
selectable hyperlink and blue underlined text indicates a website link or an
email address link.
Illustrations
Illustrations used in this manual are samples, the actual testing screen may
vary for each vehicle being tested. Observe the menu titles and on-screen
instructions to make correct option selection.
3
2 General Introduction
Featuring the powerful Cortex-A9 processor, and a 7.0 inch LCD capacitive
touch screen, based on the Android multitasking operating system, and
combined with the ability to quickly read and clear DTCs for all available
modules of the majority of the makes and models on the market, the
MaxiPRO MP808BT is your ideal auto diagnostic and service tool. MP808BT
provides you with superior special functions, including Oil Reset, EPB
(Electronic Parking Brake), SAS (Steering Angle Sensor), BMS (Battery
Management System), and DPF (Diesel Particulate Filter).
There are two main components of the MP808BT system:
MP808BT Display Tablet – the central processor and monitor for the
system.
MaxiVCI Mini (Vehicle Communication Interface) – the device for
accessing vehicle data.
This manual describes the construction and operation of both devices and
how they work together to deliver diagnostic solutions.
4
MaxiPRO MP808BT Display Tablet
Functional Description
Figure 2-1 Display Tablet Front View
1. 7.0” LCD Capacitive Touchscreen.
2. Ambient Light Sensor – detects ambient brightness.
3. Power LED – indicates battery level & charging or system status.
4. Vehicle Communication LED – flashes green when the Display
Tablet is communicating/linking with the vehicle’s system.
The power LED displays green, yellow or green depending on power level
and operating state.
A. Green
Illuminates green when the Display Tablet is charging and the
battery level is above 90%.
Illuminates green when the Display Tablet is powered on and the
battery level is above 15%.
B. Yellow
Illuminates yellow when the Display Tablet is charging and the
battery level is below 90%.
C. Red
Illuminates red when the Display Tablet is powered on and the
battery level is below 15%.
5
Figure 2-2 Display Tablet Back View
5. Collapsible Stand – extends from the back to allow hands-free viewing
of the Display Tablet.
6. Heat Sink
7. MaxiVCI Mini Holder
8. Built-in Battery
Figure 2-3 Display Tablet Top View
9. Mini USB OTG Port
10. Micro SD Card Slot – holds the micro SD card.
11. HDMI (High-Definition Multimedia Interface) Port
12. USB Port
13. Lock/Power Button – turns the device on & off with long press, or locks
the screen with short press.
Power Sources
The tablet can receive power from any of the following sources:
6
Internal Battery Pack
External Power Supply
Internal Battery Pack
The tablet can be powered with the internal rechargeable battery, which if
fully charged can provide sufficient power for about 7 hours of continuous
operation.
External Power Supply
The tablet can be powered from a wall socket using the USB charging cable
and the USB external power adapter. The external power supply also
charges the internal battery pack.
Technical Specifications
Table 2-1 Specifications
Item
Description
Recommended Use
Indoor
Operating System
Android
TM
4.4.2, KitKat
Processor
Cortex-A9 processor (1.5 GHz)
Memory
64GB
Display
7-inch LCD capacitive touchscreen with
1024 x 600 resolution
Connectivity
Mini USB 2.0
USB 2.0
Wi-Fi
HDMI Type A
Micro SD card (supports up to 32GB)
Sensors
Light sensor for brightness auto changing
7
Item
Description
Audio input/output
Input: N/A
Output: buzzer
Power and Battery
3.7 V/5000 mAh lithium-polymer
battery
Charges via 5 VDC power supply
Tested Battery Life
Around 7 hours of continuous use
Battery Charging
Input
5 V/1.5 A
Power Consumption
600 mA (LCD on with default brightness,
Wi-Fi on) @3.7 V
Operating Temp.
0 to 55°C(32 to 131°F)
Storage Temp.
-20 to 60°C (-4 to 140°F)
Operating Humidity
5% - 95% non-condensing
Dimensions (W x H x D)
237.8 mm (9.4”) x 148.6 mm (5.9”) x 35.5
mm (1.4”)
Net Weight
788 g (2.42 lb.)
Protocols
ISO9141-2, ISO14230-2, ISO15765, K/L-
Line, Flashing Code, SAE-J1850
VPW, SAE-J1850PWM, ISO11898
(Highspeed, Middlespeed, Lowspeed and
Singlewire CAN, fault-tolerant CAN), SAE
J2610,GM UART,UART Echo Byte
Protocol, Honda Diag-H Protocol, TP2.0,
TP1.6
8
VCI – Vehicle Communication Interface
The wireless diagnostic interface MaxiVCI Mini is a small vehicle
communication interface (VCI) used to connect to a vehicle’s data link
connector (DLC) and connect wirelessly with the tablet for vehicle data
transmission.
Functional Description
Figure 2-4 MaxiVCI Mini Views
1. Vehicle Data Connector (16-Pin) – connects the MaxiVCI Mini to the
vehicle’s 16-pin DLC directly.
2. Power LED – refer to Table 2- 2 Power LED on the Front Panel on page
8 for details.
3. Connection LED – refer to Table 2- 3 Connection LED on the Front
Panel on page 9 for details.
4. USB Port – provides the easiest connection between the device and the
tablet via a USB cable.
Table 2-2 Power LED on the Front Panel
LED
Color
Description
Power
Green
Lights solid green when powered on.
Red
Blinks red when system failure occurs. Note:
The power LED briefly lights red each time the
device powers on and then lights green when
the device is ready.
9
Table 2-3 Connection LED on the Front Panel
LED Color Description
Connection
Green
Lights solid green when the device is
successfully connected via the USB cable
but is not communicating with the vehicle.
Blinks green when the device is
successfully connected via the USB cable
and is communicating with the vehicle.
Blue
Lights solid blue when the device is
successfully connected via BT but is not
communicating with the vehicle.
Blinks blue when the device is
successfully connected via BT and is
communicating with the vehicle.
Technical Specifications
Table 2-4 Specifications
Item Description
Communications
• BT V.2.1 + EDR
• USB 2.0
Wireless Frequency
2.4 GHz
Input Voltage Range
12 VDC to 24 VDC
Supply Current
150 mA @ 12 VDC
Operating
0°C to 50°C (ambient)
Storage
-20°C to 70°C (ambient)
Dimensions
(L x W x H)
47 mm (1.7”) x 23 mm (0.9”) x 51 mm
(2.0”)
Weight
33.1g (0.07 lb.)
10
Power Sources
The MaxiVCI Mini operates on 12-volt vehicle power, which is received
through the vehicle’s DLC. The unit powers on whenever it is connected to
the vehicle’s DLC.
Other Accessories
MaxiVCI Mini
Connects to the vehicle’s DLC and provides wireless
connection between the tablet and the vehicle.
USB Cable (for test)
2 m
USB Cable (for charging)
90 cm
USB External Power Adapter
Together with the mini USB cable, connects the tablet
to the external DC power port for power supply.
11
3 Getting Started
Ensure the tablet is sufficient charged or is connected to the external power
supply (see Power Sources on page 10).
NOTE
The images and illustrations depicted in this manual may differ slightly from
the actual ones.
Powering Up
Long press the Lock/Power button on the top right side of the tablet to power
on the unit. The power LED light will illuminate green. The system boots up
and displays the lock screen. Slide the Lock icon to the left to enter the
MaxiPRO Job Menu or slide to the right to unlock.
Figure 3-1 Sample MaxiPRO MP808BT Job Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
12
NOTE
The tablet screen is locked by default when first powered on. It is
recommended to lock the screen to protect the information in the system and
reduce the power consumption.
The touch screen navigation is menu driven enabling quickly access to
functions and features by tapping on options headings and answering dialog
windows. Detailed descriptions of the menu structures are found in the
application chapters.
Application Buttons
Descriptions of the tool applications are displayed in the table below.
Table 3-1 Applications
Button
Name
Description
Diagnostics
Accesses diagnostic functions menu. See
Diagnostics on page 16.
Service
Accesses special functions menu. See Service
on page 46.
Shop
Manager
Allows you to edit and save workshop
information and customer data, as well as
reviewing test vehicle history records. See
Shop
Manager on page 90.
Data
Manager
Accesses the organization system for saved data
files. See Data Manager on page 64.
Settings
Accesses MaxiPRO system settings menu and
general tablet menu. See Settings on page 77.
Update
Checks for the latest update available for the
MaxiPRO system, and performs updates. See
Update on page 85.
Support
Launches the Support platform which
synchronizes Autel’s on-line service base
13
Button
Name
Description
station with the MaxiPRO tablet. See Support
on page 110.
Academy
Accesses technical tutorials and training articles
about the device usage and vehicle diagnostic
techniques. See Academy on page 97 for
details.
Remote
Desk
Configures the unit to receive remote support
using the TeamViewer application program.
See Remote Desk on page 98.
MaxiFix
Launches the MaxiFix platform which provides
the most compatible and abundant repair
techniques and diagnostics database. See
MaxiFix on page 100.
Quick Link
Provides associated website bookmarks to
allow quick access to product update, service,
support and other information. See Quick Link
on page 119.
Function
Viewer
Provides quick search for the supported
functions and vehicles of Autel diagnostic tools.
See Function Viewer on page 120.
Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are
described in the table below:
Table 3-2 Locator and Navigation Buttons
Button Name Description
Locator
Indicates which screen you are on. Swipe the
screen left or right to view the previous or next
screen.
Back
Returns to the previous screen.
14
NOTE
T
he
Button Name Description
Android
Home
Returns to Android System’s Home screen.
Recent
Apps
Displays a list of applications that are currently
in use. Tap an app icon to launch. To remove
an app, swipe it to the top or bottom.
Chrome
Launches the Android built-in browser.
Screenshot
Takes a screenshot when you want to save the
displayed information.
MaxiPRO
Home
Returns to MaxiPRO Job Menu from other
operations.
VCI
Opens the VCI Manager application. The
check at the bottom right corner indicates the
tablet is communicating with the MaxiVCI Mini.
An X will display if the tablet is not connected
to VCI.
Diagnostics
Shortcut
Returns to the Diagnostics screen.
Service
Shortcut
Returns to the Service screen.
System Status Icons
As the tablet is working with the Android operating system, you may refer to
Android documents for more information.
By up sliding the bottom right corner, a Shortcuts Panel will be displayed, on
which you are allowed to set various system settings of the tablet. Operations
of each button on the panel are described in the table below:
shortcuts buttons will be highlighted when enabled, and dimmed when
disabled.
15
Table 3-3 System Status Icons
Button Name Description
Calculator
Launches calculator when pressed.
Clock
Launches clock when pressed.
BT
Enables/disables BT when pressed.
Wi-Fi
Enables/disables Wi-Fi when pressed.
Airplane
Mode
Enables/disables Airplane Mode when
pressed.
System
Settings
Launches the Android System Settings
screen when pressed.
Powering Down
All vehicle communications must be terminated before shutting down the
tablet. A warning message displays if you attempt to shut down the tablet
while it is communicating with the vehicle. Forcing a shut-down while
communicating may lead to ECM problems on some vehicles. Please exit
the Diagnostics application before powering down.
To power down the tablet
1. Long press the Lock/Power Button.
2. Tap Power off option.
3. Tap OK, the tablet will turn off in a few seconds.
Reboot System
In case of system crash, long press the Lock/Power button and tap Reboot
option to reboot the system.
16
4 Diagnostics
The Diagnostics application can retrieve ECU information, read & erase
DTCs, and view live data. The Diagnostics application can access the
electronic control unit (ECU) for various vehicle control systems, including
engine, transmission, antilock brake system (ABS), airbag system (SRS).
Establishing Vehicle Communication
The Diagnostics operations require connecting the MaxiPRO MP808BT
Diagnostic Platform to the test vehicle through the MaxiVCI Mini. To
establish proper vehicle communication to the tablet, please perform the
following steps:
1. Connect the MaxiVCI Mini to the vehicle’s DLC for both communication
and power supply.
2. Connect the MaxiVCI Mini to the tablet via BT pairing.
3. A green check will display atop the VCI navigation button at the bottom
bar on the screen. If communication has been established, the
MP808BT is ready to start vehicle diagnosis.
Vehicle Connection
The tablet communicates with the vehicle via the BT connection provided by
the MaxiVCI Mini.
To connect the MaxiVCI Mini to the test vehicle, simply insert the Vehicle
Data Connector on the MaxiVCI Mini into the vehicle’s DLC which is
generally located under the vehicle dash and the MaxiVCI Mini will be
automatically powered on.
NOTE
The vehicle’s DLC is not always located under the dash; refer to the vehicle’s
user manual for DLC location.
17
VCI Connection
The MaxiVCI Mini Power LED will light solid green when properly connected
to the vehicle and ready to establish communication with the tablet.
The wireless diagnostic interface MaxiVCI Mini supports 2 communication
methods with the tablet, wireless BT and USB.
BT Connection
BT pairing is recommended as the first choice for the communication
between the tablet and the MaxiVCI Mini. The working range for BT
communication is about 33 feet (about 10 m), enabling remote vehicle
diagnostics.
More than one MaxiVCI Mini to connect to the test vehicles, you can perform
vehicle diagnosis on various vehicles conveniently by pairing the tablet
separately to each of the MaxiVCI Mini devices connected to the different
test vehicles via wireless BT. Without the need to repeat the plugging and
unplugging procedure which is unavoidable through traditional wired
connection, BT connection saves you more time and provides higher
efficiency.
Refer to
BT Pairing on page 88 for details.
USB Cable Connection
Use the provided USB cable to connect the tablet to the MaxiVCI Mini. A
green check will display atop the VCI navigation button at the bottom bar of
the screen and the MaxiVCI Mini Connection LED will light solid green when
connection between the devices is successful.
NOTE
The USB communication method will take priority over BT communication if
both are enabled.
No Communication Message
A. If the tablet is not connected to the MaxiVCI Mini correctly, an “Error”
message may display. This indicates that the tablet cannot access the
vehicle control module. In this case, please do the following check-ups:
Check if the MaxiVCI Mini is powered up.
18
Check if the MaxiVCI Mini is properly positioned.
Check if the Connection LED on the MaxiVCI Mini is illuminated for
BT or USB.
In case of BT connection, check if the network is configured correctly,
or if the right MaxiVCI Mini has been paired up with the tablet.
If during the diagnosis process, the communication is suddenly
interrupted due to the loss of signal, check if there is any object
that causes signal interruption.
Try standing closer to the MaxiVCI Mini to obtain more stable
signals and faster communication speed.
In case of USB connection, check the cable connection between the
tablet and the MaxiVCI Mini.
Check if the Power LED on the MaxiVCI Mini is flashing red and if so,
it indicates there is a hardware problem with the MaxiVCI Mini, in this
case, contact technical support for help.
B. If the MaxiVCI Mini is unable to establish a communication link, a prompt
message displays with check instructions. The following conditions are
the possible causes:
The MaxiVCI Mini is unable to establish a communication link with the
vehicle.
The system selected for testing is not equipped on the vehicle.
There is a loose connection.
There is a blown vehicle fuse.
There is a wiring fault of the vehicle or the adapter.
There is a circuit fault in the adapter.
Incorrect vehicle identification was entered.
Getting Started
Ensure a communication link is established between the test vehicle and the
tablet via the MaxiVCI Mini.
19
Vehicle Menu Layout
When the tablet device is properly connected to the vehicle, the platform is
ready to start vehicle diagnosis. Tap on the Diagnostics application button
on the MaxiPRO MP808BT Job Menu to access the Vehicle Menu.
Figure 4-1 Sample Vehicle Menu
1. Top Toolbar Buttons
2. Vehicle Manufacturer Buttons
Top Toolbar Buttons
The operations of the toolbar buttons at the top of the screen are listed and
described in the table below:
Table 4-1 Top Toolbar Buttons
Button Name Description
Home
Returns to the MaxiPRO Job Menu.
VIN
Scan
Provides a fast way to identify the test vehicle. See
Vehicle Identification on page 20 for details.
All
Displays all the vehicle manufacturers.
History
Displays the stored test vehicle history records. See
Vehicle History on page 91 for details.
USA
Displays the USA vehicle menu.
20
Button Name Description
Europe
Displays the European vehicle menu.
Asia
Displays the Asian vehicle menu.
Search
Searches for a specific vehicle make.
Cancel
Exits the search screen or cancels an operation.
Vehicle Manufacturer Buttons
To begin, select the manufacturer button of the test vehicle, followed by the
vehicle mode and year.
Vehicle Identification
The MaxiPRO diagnostic system supports four methods for Vehicle
Identification.
1. Auto VIN Scan
2. Manual VIN Input
3. Automatic Selection
4. Manual Selection
Auto VIN Scan
The MaxiPRO diagnostic system features the latest VIN-based Auto VIN
Scan function to identify vehicles and scan all the diagnosable ECUs and
run diagnostics on the selected system. This function is compatible with 2006
and newer vehicles.
To perform Auto VIN Scan
1. Tap the Diagnostics application button from the MaxiPRO Job Menu.
The Vehicle Menu displays.
2. Tap the VIN Scan button on the top toolbar to open the dropdown list.
21
Figure 4-2 Sample Auto VIN Screen
3. Select Auto Detect. Once the test vehicle is identified, the screen will
display the vehicle VIN. Tap OK at the bottom right to confirm the
vehicle VIN. If the VIN does not match with the test vehicle’s VIN,
enter VIN manually or tap Read to acquire VIN again.
4. Tap OK to confirm the vehicle profile or NO if the information is not
correct.
Figure 4-3 Sample Auto Detect Screen
22
Figure 4-4 Sample Vehicle Profile Screen
5. The tool establishes communication with the vehicle and reads the
control unit information. Choose Auto Scan to scan all the test
vehicles’ available systems or tap Control Unit to access a specific
system to diagnose.
Figure 4-5 Sample Diagnostic Screen
23
Manual VIN Input
For vehicles not supporting the Auto VIN Scan function, you may manually
enter the vehicle VIN.
To perform Manual VIN Input
1. Tap the Diagnostics application button from the MaxiPRO Job Menu.
The Vehicle Menu displays.
2. Tap the VIN Scan button on the top toolbar to open the dropdown list.
3. Select Manual Input.
Figure 4-6 Sample Diagnostic Screen
4. Tap the input box and enter the correct VIN.
5. Tap Done. Once the vehicle is identified, the Vehicle Diagnostics
screen displays.
6. Tap Cancel to exit Manual Input.
24
Automatic Selection
Figure 4-7 Sample Selection Screen
The Auto VIN Scan can be selected after selecting the test vehicle
manufacturer.
To perform Automatic Selection
1. Tap the Diagnostics application button from the MaxiPRO Job Menu.
The Vehicle Menu displays.
2. Tap the manufacturer button of the test vehicle.
3. Tap Automatic Selection and the VIN information will be acquired
automatically. Follow the on-screen instruction to display the
diagnostic screen.
Manual Selection
When the vehicle’s VIN is not automatically retrievable through the vehicle's
ECU, or the specific VIN is unknown, the vehicle can be manually selected.
This mode of vehicle selection is menu driven, repeat the first two steps from
the automatic selection operation and tap Manual Selection. Through a
series of on-screen prompts and selections, the test vehicle is chosen. If
needed, press the Back button at the bottom right corner of the screen to
return to previous screen.
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Navigation
Navigating the Diagnostics interface and selecting test are discussed in this
section.
Figure 4-8 Sample Diagnostics Screen
Diagnostics Screen Layout
The diagnostic screens typically include four sections.
1. Diagnostics Toolbar
2. Status Information Bar
3. Main Section
4. Functional Buttons
Diagnostics Toolbar
The Diagnostics Toolbar contains a number of buttons such as print and
save. The table below provides a brief description of the operations of the
Diagnostics Toolbar buttons.
26
Table 4-2 Diagnostics Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiPRO Job Menu.
Vehicle
Swap
Exits the service session of the currently identified
test vehicle and returns to the vehicle menu screen.
Settings
Opens the settings screen. See Settings on page 77
for details.
Print
Prints a copy of the displayed data. See Printing
Setting on page 79 for details.
Help
Displays operations instructions or tips.
Save
Saves the current page. See Data Manager on page
64 for details.
Data
Logging
Records the communication data and ECU
information of the test vehicle. See Data Logging on
page 114 for details.
To print data in Diagnostics
1. Tap the Diagnostics application button from the MaxiPRO Job Menu.
The Print button on the diagnostic toolbar is available throughout the
Diagnostics operations.
2. Tap Print. A drop-down menu displays. Tap Print This Page to print
a screen shot copy of the current screen.
3. A temporary file will be created and sent to the connected computer
for printing.
4. When the file is transferred successfully, a confirmation message
displays.
To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application button from the MP808BT Job Menu.
The Data Logging button on the diagnostic toolbar is available
throughout the Diagnostics operations.
2. Tap the Data Logging button. The button displays blue during the
active recording process.
3. Tap the Data Logging button again to end recording. A submission
form will display for inputting of the report information.
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4. Tap the Send button to submit the report form via the Internet. A
confirmation message displays when the report has been successful
sent.
Status Information Bar
The Status Information Bar at the top of the Main Section displays the
following items:
1. Menu Title – displays the menu heading of the Main Section.
2. Voltage Icon – displays the vehicle’s voltage status.
Main Section
The Main Section of the screen varies according to the stage of operations.
The Main Section can display vehicle identification selections, the main
menu, test data, messages, instructions and other diagnostic information.
Functional Buttons
The displayed Functional Buttons vary depending on the stage of operations.
Functional Buttons can be used to navigate menus, to save or clear
diagnostic data, to exit scanning and to perform a number of other control
functions. The use of these buttons will be discussed in detail in the following
sections of the corresponding test operations.
Screen Messages
Screen messages appear when additional input is needed before proceeding.
There are three main types of on-screen messages:
Confirmation, Warning, and Error.
Confirmation Messages
This type of messages usually displays as an “Information” screen, to inform
the user that a selected action cannot be reversed or when an action has
been initiated and confirmation is needed to continue.
When a user-response is not required to continue, the message displays
briefly.
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Warning Messages
This type of messages displays a warning that a selected action may result
in an irreversible change or loss of data. An example of this type of message
is the “Erase Codes” message.
Error Messages
Error messages display when a system or procedural error has occurred.
Examples of possible errors include a disconnection or communication
interruption.
Making Selections
The Diagnostics application is a menu driven program that presents a series
of choices. As a selection is made, the next menu in the series displays.
Each selection narrows the focus and leads to the desired test. Tap the
screen to make menu selections.
Diagnosis
The Diagnostics application enables a data link to the electronic control
system of the test vehicle for vehicle diagnosis. The application performs
functional tests, retrieves vehicle diagnostic information such as trouble and
event codes and live data from various vehicle control systems such as
engine, transmission, ABS.
There are two options available when accessing the Diagnosis section:
1. Auto Scan – starts auto scanning for all the available systems on the
vehicle.
2. Control Units – displays a selection menu of all available control units
of the test vehicle.
After a selection is made and the tablet establishes communication with the
vehicle, the corresponding function menu or selection menu displays.
29
Auto Scan
The Auto Scan function performs a comprehensive scanning over all the
ECUs in the vehicle’s ECU to locate systems faults and retrieve DTCs. An
example of Auto Scan interface is pictured as below:
Figure 4-9 Sample Auto Scan Operation Screen
1. Navigation Bar
2. Main Section
3. Functional Buttons
Navigation Bar
List Tab – displays the scanned data in list format.
Progress Bar – indicates the test progress.
Main Section
Column 1 – displays the sequence numbers.
Column 2 – displays the scanned systems.
Column 3 – displays the diagnostic indicators describing test results:
These indicators are defined as follows:
-!-: Indicates that the scanned system may not support the code
reading function, or there is a communication error between the tablet
and the control system.
-?-: Indicates that the vehicle control system has been detected, but
the tablet cannot accurately locate it.
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Fault(s) | #: Fault(s) indicates there is/are detected fault code(s)
present; “#” indicates the number of the detected faults.
Pass | No Fault: Indicates the system has passed the scanning
process and no fault has been detected.
Column 4 – to perform further diagnosis or testing on a specific system item,
tap the
○
> button to the right of that item. A Function Menu screen will
display.
Functional Buttons
A brief description of the Auto Scan’s Functional Buttons’ operations are
displayed in the table below.
Table 4-3 Functional Buttons
Name
Description
Report
Displays the diagnostic data in the report form.
Quick
Erase
Deletes codes. A warning message screen will display to
inform you of possible data loss when this function is
selected.
OK
Confirms the test result. Continues to the system
diagnosis after required system is selected by tapping the
item in the Main Section.
Pause
Suspends scanning and it will change to Continue button
after tapping.
ESC
Returns to the previous screen or exits Auto Scan.
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Control Units
Figure 4-10 Sample Function Menu
Manually locate a required control system for testing through a series of
choices. Follow the menu driven procedures and make proper selections;
the application guides the user to the proper diagnostic function menu based
on selections.
The Function Menu options vary slightly for different vehicles. The function
menu may include:
ECU Information – provides the retrieved ECU information in detail. An
information screen opens upon selection.
Read Codes – displays detailed information of DTC records retrieved from
the test vehicle’s ECU.
Erase Codes – erases DTC records and other data from the test vehicle’s
ECU.
Live Data – retrieves and displays live data and parameters from the test
vehicle’s ECU.
NOTE
Toolbar functions such as saving and printing of test results can be performed
throughout diagnostic testing. Data logging and access to help information
are also available.
To perform a diagnostic function
1. Establish communication with the test vehicle.
2. Identify the test vehicle by selecting from the menu options.
3. Select the Diagnosis section.
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4. Locate the required system for testing by Auto Scan or through menu
driven selections in Control Units.
5. Select the desired diagnostic function from the Function Menu.
ECU Information
This function retrieves and displays the specific information for the tested
control unit, including unit type, version numbers and other specifications.
The sample ECU Information screen displays as below:
Figure 4-11 Sample ECU Information Screen
1. Diagnostics Toolbar Buttons – see Table 4- 2 Diagnostics Toolbar
Buttons on page 26 for detailed descriptions of the operations for each
button.
2. Main Section – the left column displays the item names; the right column
shows the specifications or descriptions.
3. Functional Button – ESC (a Back) button is available; tap it to exit after
viewing.
Read Codes
This function retrieves and displays the DTCs from the vehicle’s control
system. The Read Codes screen varies for each vehicle being tested. On
some vehicles, freeze frame data can also be retrieved for viewing. The
sample Read Codes screen displays as below:
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Figure 4-12 Sample Read Codes Screen
1. Diagnostics Toolbar Buttons – see Table 4- 2 Diagnostics Toolbar
Buttons on page 26 for detailed descriptions of the operations for each
button.
2. Main Section
Code Column – displays the retrieved codes from the vehicle.
Status Column – indicates the status of the retrieved codes.
Description Column – detailed descriptions for the retrieved codes.
Snowflake Icon – only displays when freeze frame data is available
for viewing; selecting this icon will display a data screen, which looks
behaves similar to the Read Codes screen.
3. Functional Button
Help – tap to view fault code information, including fault description,
condition for fault identification and driver information.
Freeze Frame – tap to view the freeze frame.
Search – tap to search for related fault code information on Google.
ESC – tap to return to the previous screen or exit the function.
Erase Codes
After reading the retrieved codes and making appropriate vehicle repairs,
use this function to erase vehicle codes.
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To erase codes
1. Tap Erase Codes from the Function Menu.
2. A warning message displays to advise of data loss if this function is
completed.
a) Tap Yes to continue. A confirming screen displays when the
operation is successfully done.
b) Tap No to exit.
3. Tap ESC on the confirming screen to exit Erase Codes.
4. Perform the Read Codes function again to check if codes have been
erased successfully.
Live Data
When this function is selected, the screen displays the data list for the
selected module. The items available for any control module vary by vehicle.
The parameters display in the order that they are transmitted by the ECM,
so expect variation between vehicles.
Gesture scrolling allows for quick movement through data list. Using one or
two fingers, simply swipe the screen up or down to locate the data you want.
The figure below shows a typical Live Data screen:
Figure 4-13 Sample Live Data Screen
1. Diagnostics Toolbar Buttons – tap the drop-down button at the top
center of the screen and the toolbar buttons will display. See on Table
35
4- 2 Diagnostics Toolbar Buttons page 26 for detailed descriptions of the
operations for each button.
2. Main Section
Name Column – displays the parameter names.
a) Check Box – tap the check box on the left side of the parameter
name to make item selection. Tap the check box again to
deselect the item.
b) Drop-down Button – tap the drop-down button on the right side
of the parameter name to open a sub menu, providing data
display mode options.
Value Column – displays the values of the parameter items.
Unit Column – displays the unit for the parameters.
To change the unit mode, tap the Setting button on the top
toolbar and select a required mode. See Unit on page 77 for
more information.
Display Mode
There are four types of display modes available for data viewing. Select
the proper mode for the diagnostic purpose.
Tap the drop-down button on the right side of the parameter name to
open a sub menu. There are four buttons to configure the data display
mode, and one Help button on the right for access to additional
information.
Each parameter item displays the selected mode independently.
1) Analog Gauge Mode – displays the parameters in the form of an
analog meter graph.
2) Text Mode – this is the default mode which displays the parameters
text, displaying in list format.
36
Status parameters, such as a switch reading, can primarily be viewed in text
form such as ON, OFF, ACTIVE, and ABORT. Whereas, value parameter,
such as a sensor reading, can be displayed in text mode and additional
graph modes.
3) Waveform Graph Mode – displays the parameters in waveform
graphs.
When this mode is selected, three control buttons display on the right
side of the parameter item for manipulation of display status.
Text Button – resumes Text Display Mode.
Scale Button – changes the scale values that are displayed below the
waveform graph. There are four scales available: x1, x2, x4 and x8.
Zoom-in Button – tap once to display the selected data graph in full
screen.
Edit Button – tap this button to open an edit window, on which
you can set the waveform color and the line thickness displayed
for the selected parameter item.
Scale Button - changes the scale values, which are displayed
below the waveform graph. There are four scales available: x1,
x2, x4 and x8.
Zoom-out Button – exits full screen display.
4) Digital Gauge Mode – displays the parameters in form of a digital
gauge graph.
Full Screen Display – this option is only available in the waveform
graph mode, and primarily in Graph Merge status for data comparison.
Under this mode, there are three control buttons available on the top
right side of the screen.
To edit the waveform color and line thickness in a data graph
1. Select one to three parameter items to display in Waveform
Graph mode.
2. Tap the Zoom-in Button on the right to display the data graph
in full screen.
3. Select a parameter item on the left column.
NOTE
37
4. Select a desired sample color from the middle column.
5. Select a desired sample line thickness from the right column.
6. Repeat step 3-5 to edit the waveform for each parameter item.
7. Tap Done to save the setting and exit, or tap Cancel to exit
without saving.
3. Functional Buttons
The operations of available functional buttons on Live Data screen are
described below:
Back – returns to the previous screen or exits the function.
Record – starts recording the retrieved live data; the recorded data is
then stored as a video clip in the Data Manager application for future
review. This function can be triggered automatically at preset threshold
value or values may be set manually. The triggering mode and record
duration can be configured in the Setting mode of Live Data.
Freeze Frame – displays the retrieved data in freeze frame mode.
Previous Frame – displays previous frame of the freeze data.
Next Frame – advances to the next frame in the freeze data.
Clear Data – clears all previously retrieved parameter values at a cutting
point.
To Top – moves a selected data item to the top of the list.
Graph Merge – tap this button to merge selected data graphs (for
Waveform Graph Mode only). This function is useful for comparison
between different parameters.
NOTE
In this mode, Graph Merge can only display up to three parameter items.
To cancel Graph Merge mode, tap the drop-down button on the right side
of the parameter name, and select a data display mode.
Show – tap this option to switch between the two options; one displays
the selected parameter items, the other displays all the available items.
Setting – tap this button to access setting menu to set the trigger mode,
recording duration and threshold values for data recording, and define
other control settings.
38
Figure 4-14 Sample Setting Mode in Live Data
There are four navigation buttons on top of the Setting mode screen.
Selected Button – displays the configuration screen to set the threshold
values, an upper limit and a lower limit, for triggering the buzzer alarm.
This function is only applied to the Waveform Graph display mode.
a) MIN – tap to display virtual keyboard and enter the required lower limit
value.
b) MAX – tap to display virtual keyboard and enter the required upper
limit value.
c) Buzzer Alarm – switches the alarm on and off. The alarm function
makes a beep sound as a reminder whenever the data reading
reaches the preset minimum or maximum point.
To set threshold limits for the parameter values
1. Tap the Setting functional button at the bottom of the Live Data
screen.
2. Tap the Selected navigation button.
3. Select a parameter item on the left column, or enter the item name in
the Search bar.
4. Tap on the right side of the MIN button, and enter the required
minimum value.
5. Tap on the right side of the MAX button, and enter the required
maximum value.
6. Tap the ON/OFF button on the right side of the Buzzer Alarm button
to turn it on or off.
39
7. Tap Done to save the setting and return to the Live Data screen; or
tap Cancel to exit without saving.
If the threshold limits are successfully set, two horizontal lines will display on
each of the data graphs (when Waveform Graph Mode is applied) to indicate
the alarm point. The threshold lines are displayed in different colors from the
waveform of the parameters.
Record Button – displays the configuration screen for Record Setting, to
set the trigger type, duration and trigger point for the data recording
function.
a) Trigger Type – sets the trigger mode for data recording, Manual and
Auto. There are four options available:
1) Manual – manually starts and stops data recording.
2) DTC – auto triggers data recording when any DTC is detected.
3) DTC Check Mode – auto triggers data recording when certain
pre-selected DTC types are detected.
4) Parameter – auto triggers data recording when any parameter
value reaches the preset threshold.
b) Duration – sets the recording time (for Auto trigger mode only).
c) Trigger Point – reserves a relative percentage of a record length
before the data recording start point for reference (for Auto trigger
mode only).
To perform setting for live data record
1. Tap the Setting functional button at the bottom of the Live Data
screen.
2. Tap the Record navigation button.
3. Tap the
○
> button on the right of Trigger Type bar and select the
required trigger mode.
4. Tap the
○
> button on the right of Duration bar and select a length of
time.
5. Tap the
○
> button on the right of Trigger Point bar and select a
relative percentage of a record length to be reserved before the
data recording start point.
40
6. Tap Done to save the setting and return to the Live Data screen; or
tap Cancel to cancel without saving and exit Setting.
Done Button - confirms and saves the setting, and returns to the Live Data
screen.
Cancel Button – cancels the setting operation, and returns to the Live Data
screen.
Generic OBD II Operations
This option presents a quick way to check for DTCs, isolate the cause of an
illuminated malfunction indicator lamp (MIL), check monitor status prior to
emissions certification testing, verify repairs, and perform a number of other
services that are emissions-related. The OBD direct access option is also
used for testing OBD II/EOBD compliant vehicles that are not included in the
Diagnostics database.
The diagnostics toolbar buttons at the top of the screen function the same as
those available for specific vehicle diagnostics. See
Table 4- 2 Diagnostics
Toolbar Buttons on page 26 for details.
General Procedure
To access the OBD II/EOBD diagnostics functions
1. Tap the Diagnostics application button from the MaxiPRO Job Menu.
The Vehicle Menu displays.
2. Tap the EOBD button. There are two options to establish
communication with the vehicle.
Auto Scan – when this option is selected, the diagnostic tool
attempts to establish communication using each protocol in
order to determine the one from which the vehicle is
broadcasting.
Protocol – when this option is selected, the screen opens a sub
menu listing various protocols. A communication protocol is a
standardized way of data communication between an ECM and
a diagnostic tool. Global OBD may use several different
communication protocols.
41
3. Select a specific protocol under the Protocol option. Wait for the OBD
II Diagnostic Menu to display.
Figure 4-15 Sample OBD II Diagnostic Menu
NOTE
Tapping the button displayed beside the function name opens a bubble with
additional function information.
4. Select a function option to continue.
DTC & FFD
I/M Readiness
Live Data
On-Board Monitor
Component Test
Vehicle Information
Vehicle Status
NOTE
Not all functions are supported by all vehicle.
42
Function Descriptions
This section describes the various functions of each diagnostic option:
DTC & FFD
Figure 4-16 Sample DTC & FFD Screen
When this function is selected, the screen displays a list of Stored and
Pending Codes. A snowflake button will display on the right side of the
DTC item when the Freeze Frame data is available for viewing. Tap Clear
DTC to erase codes.
Stored Codes
Stored codes are the current emission-related DTCs from the ECM of
the vehicle. OBD II/EOBD Codes have a priority according to their
emission severity, with higher priority codes overwriting lower priority
codes. The priority of the code determines the illumination of the MIL
and the codes erase procedure. Manufacturers rank codes differently,
so expect to see differences between makes.
Pending Codes
These are codes that were generated during the last drive cycle, but
before the DTC actually sets, two or more consecutive drive cycles are
needed. The intended use of this service is to assist the service
technician after a vehicle repair and after clearing diagnostic information,
by reporting test results after a driving cycle.
43
a) If a test failed during the drive cycle, the DTC associated with that test
is reported. If the pending fault does not occur again within 40 to 80
warm-up cycles, the fault is automatically cleared from memory.
b) Test results reported by this service do not necessarily indicate a
faulty component or system. If test results indicate another failure
after additional driving, then a DTC is set to indicate a faulty
component or system, and the MIL is illuminated.
Freeze Frame
Typically, the stored frame is the last DTC that occurred. Certain DTCs
that have a greater impact on vehicle emission, have a higher priority.
In these cases, the top prioritized DTC is the one for which the freeze
frame records are retained. Freeze frame data includes a “snapshot” of
critical parameter values at the time the DTC is set.
Clear DTC
This option is used to clear all emission related diagnostic data such as
DTCs, freeze frame data and manufacturer-specific enhanced data
from the vehicle’s ECM.
A confirmation screen displays when the clear codes option is selected
to prevent accidental loss of data. Select Yes to continue or No to exit.
I/M Readiness
This function is used to check the readiness of the monitoring system. It is
an excellent function to use prior to having a vehicle inspected for state
emissions compliance. Select I/M Readiness to display a sub menu with two
choices:
Since DTCs Cleared – displays the status of monitors since the last time
the DTCs are erased.
This Driving Cycle – displays the status of monitors since the beginning
of the current drive cycle.
Live Data
This function displays the real time PID data from ECU. Displayed data
includes analog inputs and outputs, digital inputs and outputs, and system
status information broadcast on the vehicle data stream.
44
Live data can be displayed in various modes, see Live Data on page 34 for
detailed information.
On-Board Monitor
Use this option to view the results of On-Board Monitor tests. The tests are
useful after servicing or after erasing a vehicle’s control module memory.
Component Test
This service enables bi-directional control of the ECM so that the diagnostic
tool is able to transmit control commands to operate the vehicle systems.
This function is useful in determining whether the ECM responds to a
command well.
Vehicle Information
The option displays the vehicle identification number (VIN), the calibration
identification, and the calibration verification number (CVN), and other
information of the test vehicle.
Vehicle Status
This option is used to check the current condition of the vehicle, including
communication protocols of OBD II modules, retrieved codes amount, status
of the Malfunction Indicator Light (MIL), and other additional information.
Exiting Diagnostics
The Diagnostics application remains open as long as there is an active
communication with the vehicle. You must exit the diagnostics operation to
stop all communications with the vehicle before closing the Diagnostics
application.
Damage to the vehicle electronic control module (ECM) may occur if
communication is disrupted. Make sure all connections, such as USB cable
and wireless connection, are properly connected at all times during testing.
Exit all tests before disconnecting the test connection or powering down the
tool.
To exit the Diagnostics application
NOTE
45
1. From an active diagnostic screen, tap the Back or ESC functional
button to exit a diagnostic session step-by-step.
2. Or tap the Vehicle Swap button on the diagnostics toolbar to return
to the Vehicle Menu screen.
3. From the Vehicle Menu screen, tap the Home button on the top
toolbar; or tap the Back button on the navigation bar at the bottom of
the screen.
4. Or tap the Home button on the diagnostics toolbar to exit the
application directly and go back to the MaxiPRO Job Menu.
Now, the Diagnostics application is no longer communicating with the vehicle
and it is safe to open other MaxiPRO applications, or exit the MaxiPRO
Diagnostic System and return to the Android System’s Home screen.
46
5 Service
The Service section is specially designed to provide quick access to the
vehicle systems for various scheduled service and maintenance tasks. The
typical service operation screen is a series of menu driven executive
commands. Follow on-screen instructions to select appropriate execution
options, enter correct values or data, and perform necessary actions. The
application will display detailed instructions to complete selected service
operations.
The most commonly performed service functions include:
Oil Reset Service
EPB Service
BMS Service
SAS Service
DPF Service
After entering each special function, the screen will display two application
choices: Diagnosis and Hot Functions. Diagnosis enables the reading and
clearing of codes which are sometimes necessary after completing certain
special functions. Hot Functions consists of sub functions of the selected
special function.
Oil Reset Service
Perform reset for the Engine Oil Life system, which calculates an optimal oil
life change interval depending on the vehicle driving conditions and climate.
The Oil Life Reminder must be reset each time the oil is changed, so the
system can calculate when the next oil change is required.
IMPORTANT
Always reset the engine oil life to 100% after every oil change.
47
NOTE
All required work must be carried out before the service indicators are reset.
Failure to do so may result in incorrect service values and cause DTCs to be
stored by the relevant control module.
NOTE
For some vehicles, the scan tool can reset additional service lights such as
maintenance cycle and service interval. On BMW vehicles for an example,
service resets include engine oil, spark plugs, front/rear brakes, coolant,
particle filter, brake fluid, micro filter, vehicle inspection, exhaust emission
inspection and vehicle check.
All software screens shown in this manual are examples, actual test screens
may vary for each vehicle being tested. Observe the menu headings and on-
screen instructions to make correct selections.
To perform oil reset functions
1. Tap the Service application button from the MaxiPRO Job Menu.
2. Tap Oil Reset button. The vehicle manufacturer screen displays. Tap
VIN Scan or the vehicle make to acquire vehicle VIN information and
tap Yes to confirm. See
Vehicle Identification on page 20 for detail.
3. Tap the desired function in the Oil Reset function list. The list may
vary by test vehicle.
Figure 5-1 Sample Oil Function List
4. Follow the step-by-step on-screen instruction to complete the service.
Using CBS vehicle date correction as an example.
48
5. Tap CBS vehicle date correction on the Oil Reset function list to
start the operation. The screen will display the date and time and ask for
confirmation. If the displayed date and time are correct, tap Yes to
confirm. If not, tap No and go to the Settings menu to set the correct
date and time.
Figure 5-2 Sample Oil Reset Service Screen 1
6. The available items will display in a table of four columns: CBS value,
availability, service counter and forecast.
7. Tap on the value you want to reset and then tap the Correction
button on the right bottom of the screen.
Figure 5-3 Sample Oil Reset Service Screen 2
49
8. The tool will display a function list menu as below. Press the
corresponding number button to perform the desired function. Tap
ESC to exit.
Figure 5-4 Sample Oil Reset Service Screen 3
9. When the reset is done, the screen will display “Service function
finished”. Tap Continue to exit.
Figure 5-5 Sample Oil Reset Service Screen 4
50
Electronic Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking
system safely and effectively. The applications include deactivating and
activating the brake control system, assisting with brake fluid control,
opening and closing brake pads, and setting brakes after disc or pad
replacement, etc.
EPB Safety
It may be dangerous to perform Electronic Parking Brake (EPB) system
maintenance, so before you begin the service work, please keep these rules
in mind.
Ensure that you are fully familiar with the braking system and its
operation before commencing any work.
The EPB control system may be required to be deactivated before
carrying out any maintenance/diagnostic work on the brake system. This
can be done from the tool menu.
Only perform maintenance work when the vehicle is stationary and on
level ground.
Ensure that the EPB control system is reactivated after the maintenance
work has been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the
maintenance of the Electronic Parking Brake system.
To perform EPB functions
1. Tap the Service application button from the MaxiPRO Job Menu.
2. Tap EPB button. The vehicle manufacturer selection screen will
display. Tap VIN Scan or the vehicle manufacturer to acquire vehicle
VIN information and tap Yes to confirm. See Vehicle Identification on
page 20 for detail.
3. Tap the desired service in the EPB function list. The list may vary for
different vehicles being tested.
51
Figure 5-6 Sample EPB Function List
4. Follow the step-by-step on-screen instruction to complete the service.
Using Parking brake: Initial operation as an example.
5. Press ESC button to exit.
Parking brake: Initial operation
This service function would start up the parking brake. It must be conducted
after the following operation:
• Terminal 15 OFF
• Terminal 15 ON
• Press brake pedal forcefully
• Keep brake pedal pressed
• Apply parking brake(pull button)
• Release parking brake button (press)
Figure 5-7 Sample Parking brake: Initial operation
52
Screen 1
1) Tap Yes to proceed with this service function or the No button at the
bottom left to exit.
2) When the operation is successfully completed, a “Completed
successfully” message will display on the screen, press Continue to
exit.
Figure 5-8 Sample Parking brake: Initial operation
Screen 2
53
Battery Management System (BMS) Service
The Battery Management System (BMS) allows the scan tool to evaluate the
battery charge state, monitor the close-circuit current, register the battery
replacement, and activate the rest state of the vehicle.
1. This function is not supported by all vehicles. The screens shown in this
section are examples.
2. The sub functions and actual test screens of the BMS vary by vehicle,
please follow the on-screen instructions to make correct option selection.
The vehicle may use either a sealed lead-acid battery or an AGM (Absorbed
Glass Mat) battery. Lead acid battery contains liquid sulphuric acid and can
spill when overturned. AGM battery (known as VRLA battery, valve regulated
lead acid) also contains sulphuric acid, but the acid is contained in glass
mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same
specifications, such as capacity and type, as the existing battery. If the
original battery is replaced with a different type of battery (e.g. a lead-acid
battery is replaced with an AGM battery) or a battery with a different capacity
(mAh), the vehicle may require reprogramming of the new battery type, in
addition to performing the battery reset. Consult the vehicle manual for
additional vehicle-specific information.
Register Battery Replacement
This option displays the mileage reading when the last battery was replaced,
registers the battery replacement after replacing a new battery and informing
the power management system that a new battery has been installed.
If the battery change is not registered, the power management system will
not function properly, which may not provide the battery with enough
charging power to operate the vehicle or limit the functionality of vehicle’s
electrical systems.
Using the BMW as an example.
To register the battery exchange
1. Tap the Service application button from the MaxiPRO Job Menu.
NOTE
54
2. Tap BMS button and wait for the vehicle manufacturer screen. You
can tap VIN Scan or the vehicle make to acquire vehicle VIN
information and tap Yes to confirm. See
Vehicle Identification on page
20 for detail.
3. Tap Register battery exchange in the Battery function list. The list
may vary by test vehicle.
Figure 5-9 Sample BMS Function List
4. Tap on the desired function to complete. In our example, tap F1
Register battery replacement.
Figure 5-10 Sample BMS Screen 1
5. Read carefully the information on the screen and scroll through list to
view all functions.
There are four functions listed:
F1 Enter battery replacement: Same capacity
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F2 Enter battery replacement: Higher/lower capacity
F3 Enter battery replacement: Changing from the normal lead-acid
battery (white housing) to AGM battery (black housing)
ESC End service function.
Figure 5-11 Sample BMS Screen 2
Take the second function as an example.
Figure 5-12 Sample BMS Screen 3
6. Read carefully the information on the screen and tap Continue to the
next screen.
7. Follow the on-screen instructions to input the data matrix code of the
newly installed battery which should be on the label of the battery.
Tap OK to continue.
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Figure 5-13 Sample BMS Screen 4
8. When the battery exchange is successfully entered, tap Continue to
complete the operation.
Figure 5-14 Sample BMS Screen 5
Steering Angle Sensor (SAS) Service
Steering Angle Sensor Calibration permanently stores the current steering
wheel position as the straight-ahead position in the steering angle sensor
EEPROM. Therefore, the front wheels and the steering wheel must be set
exactly to the straight-ahead position before calibration. In addition, the
vehicle identification number is also read from the instrument cluster and
stored permanently in the steering angle sensor EEPROM. On successful
completion of calibration, the steering angle sensor fault memory is
automatically cleared.
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Calibration must always be carried out after the following operations:
Steering wheel replacement
Steering angle sensor replacement
Any maintenance that involves opening the connector hub from the
steering angle sensor to the column
Any maintenance or repair work on the steering linkage, steering gear
or other related mechanism
Wheel alignment or wheel track adjustment
Accident repairs where damage to the steering angle sensor or
assembly, or any part of the steering system may have occurred
1. AUTEL accepts no responsibility for any accident or injury arising from
servicing the SAS system. When interpreting DTCs retrieved from the
vehicle, always follow the manufacturer’s recommendation for repair.
2. All software screens shown in this manual are examples, actual test
screens may vary for each test vehicle. Pay attention to the menu titles
and on-screen instructions to make correct option selections.
3. Before starting the procedure, make sure the vehicle has ESC button.
Look for the button on dash.
Using BMW as an example.
1. Tap the Service application button from the MaxiPRO Job Menu.
2. Tap SAS button and wait for the vehicle manufacturer screen. You can
tap VIN Scan or the vehicle make to acquire vehicle VIN information and
tap Yes to confirm. See
Vehicle Identification on page 20 for detail.
3. Tap the desired function in the SAS function list. The list may vary by
test vehicle.
NOTE
58
Figure 5-15 Sample SAS Function Menu
Steering Angle Sensor adjustment
This function allows users to perform steering angle sensor calibration and
clear records. The function options vary by vehicles.
1) Tap Steering Angle Sensor adjustment from the SAS function menu
to enter the function screen.
2) The steering angle must be calibrated after following jobs:
-Replacement of steering column switch cluster
-Encoding of DSC control unit
-Adjustment work on steering geometry
-Working on steering and/or front axle
Tap continue to the next step.
Figure 5-16 Sample SAS Function Screen 1
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3) The run flat indicator must be additionally initialized after adjusting the
steering angle sensor on completion of the following work:
-Encoding of DSC control unit
-Replacement of DSC control unit
Tap continue to proceed.
Figure 5-17 Sample SAS Function Screen 2
4) Read the complete information carefully and tap Yes to the next step,
tap No to exit.
Figure 5-18 Sample SAS Function Screen 3
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5) Follow the step-by-step on-screen instruction to continue.
Figure 5-19 Sample SAS Function Screen 4
6) Read the complete information carefully and tap Yes to end the test
module or tap No to continue.
Figure 5-20 Sample SAS Function Screen 5
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7) Exactly set front wheels to straight-ahead position. The steering wheel
must be positioned horizontally. Tap Continue to the next step.
Figure 5-21 Sample SAS Function Screen 6
8) Read the attention carefully and tap Continue to the next step.
Figure 5-22 Sample SAS Function Screen 7
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9) The adjustment procedure is started in this step, please wait until the
“Adjustment was successful” message displayed. Tap Continue to
proceed.
Figure 5-23 Sample SAS Function Screen 8
10) Confirm the degrees of the steering angle and then tap Yes to continue.
Figure 5-24 Sample SAS Function Screen 9
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11) Adjustment of the steering angle was carried out correctly. Tap
Continue to end the test module.
Figure 5-25 Sample SAS Function Screen 10
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Diesel Particle Filter (DPF) Service
The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF
component replacement teach-in and DPF teach-in after replacing the
engine control unit.
The ECM monitors driving style and selects a suitable time to employ
regeneration. Cars driven a lot at idling speed and low load will attempt to
regenerate earlier than cars driven more with high load and speed. In order
for regeneration to take place, a prolonged high exhaust temperature must
be obtained.
In the event of the car being driven in such a way that regeneration is not
possible, i.e., frequent short journeys, a diagnostic trouble code will
eventually be registered in addition to the DPF light and “Check Engine”
indicators displaying. A service regeneration can be requested in the
workshop, using the diagnostic tool.
Before performing a forced DPF regeneration using the tool, check the
following items:
The fuel light is not on.
No DPF-relevant faults are stored in system.
The vehicle has the correct spec engine oil.
The oil for diesel is not contaminated.
Before diagnosing a problem vehicle and attempting to perform an
emergency regeneration, it is important to obtain a full diagnostic log and
read out relevant measured value blocks.
1. The DPF will not regenerate if the engine management light is on, or
there is a faulty EGR valve.
2. The ECU must be re-adapted when replacing the DPF and when topping
up the fuel additive Eolys.
3. If the vehicle needs to be driven in order to perform a DPF service, a
second person is needed for the function. One person should drive
NOTE
I MPORTANT
65
the vehicle while the other person observes the screen on the Tool. Do
not attempt to drive and observe the scan tool at the same time. This is
dangerous and puts your life and the lives of other motors and
pedestrians at risk.
1. Tap the Service application button from the MaxiPRO Job Menu.
2. DPF button and wait for the vehicle manufacturer screen. You can tap VIN
Scan or the vehicle make to acquire vehicle VIN information and tap Yes
to confirm. See Vehicle Identification on page 20 for detail.
3. Tap the desired function in the DPF function list. The list may vary by test
vehicle.
Figure 5-26 Sample DPF Service Function Menu
4. Follow the step-by-step on-screen instruction to complete the service.
Using Diesel particulate filter：-Request regeneration as an example.
Diesel particulate filter: -Request regeneration
1. Tap Diesel particulate filter: -Request regeneration from the service
functions menu.
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2. Read the Note carefully and tap Continue to the next step.
Figure 5-27 Sample DPF Function Screen 1
3. A series of instruction screens display for users to perform the Request
regeneration step by step.
Figure 5-28 Sample DPF Function Screen 2
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4. The particulate filter can only be regenerated by driving the vehicle and it
requires approximately 45 minutes. Tap Continue to the next step.
Figure 5-29 Sample DPF Function Screen 3
5. The tool will display a function list menu as below. Press the corresponding
number button to perform the desired function. Tap F1 to perform Request
regeneration or tap ESC to end this procedure.
Figure 5-30 Sample DPF Function Screen 4
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6. When perform successfully, a “Regeneration was successfully requested”
message will display on the screen. Tap Continue to the next step.
Figure 5-31 Sample DPF Function Screen 5
7. Switch off the ignition and tap Continue to the next step.
Figure 5-32 Sample DPF Function Screen 6
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8. Turn on ignition again and start engine. Read the notes on the screen
carefully and then tap Continue to the next step.
Figure 5-33 Sample DPF Function Screen 7
9. Read the information carefully and then tap Continue to the next step.
Figure 5-34 Sample DPF Function Screen 8
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10. The current regeneration status is shown in the following step. Read the
information carefully and then tap Continue to the next step.
Figure 5-35 Sample DPF Function Screen 9
11. A series of instruction screens display for users to perform the particle filter
regeneration step by step. Follow the onscreen instructions and tap
Continue button until the tool displays the regeneration status as below.
Figure 5-36 Sample DPF Function Screen 10
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12. Tap F1 to continue display the status of current regeneration or tap ESC to
exit.
Figure 5-37 Sample DPF Function Screen 10
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6 Data Manager
The Data Manager application is used to store, print, and review the saved
files. Most operations are controlled through the toolbar.
Selecting the Data Manager application opens the file system menu.
Different file types are sorted separately under different options, there are
five types of information files to be viewed or played back.
Figure 6-1 Sample Data Manager Main Screen
Operations
Data Manager Operations are based on toolbar controls. Details are
explained in the following sections.
Image Files
The Image section contains all captured screenshot images.
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Figure 6-2 Sample Image Screen
1. Toolbar Buttons – used to edit, print and delete the image
files. See the following table for detailed information.
2. Main Section – displays the stored images.
Table 6-1 Toolbar Buttons in Image Screen
Button
Name
Description
Back
Returns to the previous screen.
Enter Edit
T
ap this button to display the editing
to
olbar. Print, delete or view image
information.
Cancel
T
ap this button to close the editing toolbar
o
r cancel file search.
Search
Q
uickly locates the image file by entering
th
e vehicle name, test path, file name or
fi
le info.
Info
T
ap this button to display the details.
Print
T
ap this button to print the selected
image.
Delete
T
ap this button to delete the selected
image.
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To edit image information
1. Select Data Manager application from the MaxiPRO Job Menu.
2. Select Image to access the image database.
3. Select an image to display in full screen.
4. Tap the screen to display the editing toolbar.
5. Tap the Info button to display image information.
6. Tap the Edit button on the top right corner of the window. The editing
screen displays.
7. Edit the image information by entering the new file name, and file
information.
8. Tap Done to save the information and exit, or tap Cancel to exit
without saving.
NOTE
The printer driver program must be installed in order for the tablet’s Wi-Fi
printer capabilities can be used.
To install the printer driver program
1. Please download the Maxi PC Suite from www.autel.com > Support >
Downloads > Autel Update Tools, and install to your windows-PC.
The Maxi PC Suite consists of Autel Printer, MaxiSys Pinter and PC
Suite.
2. Double click on Setup.exe item.
3. Select the installation language and the printer driver installation
wizard will load momentarily.
4. Follow the wizard instructions on the screen and click Next to
continue.
5. Click on Install and the printer driver program will be installed onto
the computer.
6. Click on Finish to complete the installation procedure.
To delete selected images
1. Select Data Manager application from the MaxiPRO Job Menu.
2. Select Image to access the JPG database.
3. Tap the Enter Edit button to display the editing toolbar.
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4. Select the images that need to be deleted by tapping the thumbnail
images, the selected thumbnail displays a tick icon at the bottom right
corner.
5. Tap the Delete button, and then Delete Selected, then the selected
images will be deleted.
PDF Files
The PDF section stores and displays all saved data PDF files. Select a PDF
file from the database to display.
The standard Adobe Reader application is used for file viewing and editing,
please refer to the associated Adobe Reader manual for detailed instructions.
Review Data
The Review Data section allows playback of the recorded data frames of live
data streams.
On the Review Data main screen, select a record file to playback.
Figure 6-3 Sample Data Playback Screen
1. Drop-down Toolbar – tap the button at the top center of the screen to
open the Drop-down Toolbar.
2. Main Section – displays the recorded data frames.
3. Navigation Toolbar – controls data playback.
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Use the Navigation Toolbar buttons to playback the record data from frame
to frame.
Tap Back to exit data playback.
Apps Uninstall
This section manages the firmware applications installed on the MaxiPRO
Diagnostics System. Select this section to open a management screen, on
which you all the available vehicle diagnostic application can be reviewed.
Tap on the vehicle manufacturer icon that you wish to delete. The selected
icon will display a blue check at the upper right corner. Tap the Delete button
on the top bar to delete the firmware from the system database.
Data Logging
The Data Logging section allows you to launch Support platform directly to
view all records of all sent or unsent (saved) data loggings on the diagnostic
system. For more details, please refer to Data Logging on Page 114.
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7 Settings
Tap the Settings button to adjust the default setting and view information
about the MaxiPRO system. There are seven options available for the
MaxiPRO system settings:
Unit
Language
Printing Setting
Notification Center
Auto Update
About
System Settings
This section describes the procedures to adjust the device’s system settings.
Unit
This option allows you to adjust the measurement unit for the diagnostic
system.
To adjust the unit setting
1. Tap the Settings application on the MaxiPRO Job Menu.
2. Tap the Unit option on the left column.
3. Select the appropriate measurement unit, Metric or English. A tick icon
will display to the right of the selected unit.
4. Tap the Home button on the top left corner to return to the MaxiPRO
Job Menu. Or select another setting option for system setup.
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Figure 7-1 Sample Unit Setting Screen
Language
This option allows you to adjust the display language for the MaxiPRO
system.
To adjust the language setting
1. Tap the Settings application on the MaxiPRO Job Menu.
2. Tap the Language option on the left column.
Figure 7-2 Sample Language Setting Screen
3. Select the appropriate language. A check will display to the right of
the selected language.
4. Tap the Home button on the top left corner to return to the MaxiPRO
Job Menu, or tap another setting to adjust.
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Printing Setting
Configure this option to enable the tablet to print through a specified Wi-Fi
network connection.
To setup the printer connection
1. Tap the Settings application on the MaxiPRO Job Menu.
2. Tap the Printing Setting option on the left column.
3. Tap the Print via Network item to activate the printing function, which
enables the device to send files to the printer through the networked
PC via Wi-Fi connection.
4. Tap the Home button on the top left corner to return to the MaxiPRO
Job Menu, or tap another setting to adjust.
Figure 7-3 Sample Printing Setting Screen
Printing via APP
MP808BT provides the most convenient printing method, printing via APP.
To realize this function, please make sure a Wi-Fi printer is available and
then purchase a Wi-Fi printer APP and install it onto your tablet.
By a simple click on the Print button of a saved file on the tablet, the file will
be printed automatically.
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Printing via PC
If the Wi-Fi printer is not available, you can also use your windows-PC to
print the data on the tablet. Follow the instructions below to realize this
function.
To install the printer driver program to a computer
1. Download the Maxi PC Suite from www.autel.com and install to your
windows-PC.
2. Double click on Setup.exe item.
3. Select the installation language and the wizard will load momentarily.
4. Follow the instructions on the screen and click Next to continue.
5. Click on Install and the printer driver program will be installed onto
the computer.
6. Click on Finish to complete the installation.
NOTE
The MaxiSys Printer runs automatically after the installation. The computer,
printer and the tablet must be connected to the same network.
To perform printing through the computer
1. Run the MaxiSys Printer program on the computer.
2. Click Test Print to make sure the printer is working successfully.
3. Tap the Print button on the toolbar. A temporary document will be
created and sent to the computer for printing and the received
document automatically when the Auto Print option is selected.
4. Tap the Print button on the toolbar of the tablet. A test document will
be sent to the computer.
If the Auto Print option in the MaxiSys Printer is selected, the
MaxiSys Printer will print the received document automatically.
If the Auto Print option is not selected, click Open PDF File
button to view all the temporary files. Select the file(s) to print
and click Print.
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Notification Center
This option allows you to turn the Notification Center function on or off. The
Notification Center function configures the MaxiPRO tablet to receive regular
on-line messages from the server for system update notifications or other
service information via the Internet. It is highly recommended to keep this
function ON all the time, to ensure notifications of updates are received.
Internet access is required for receiving on-line messages.
To enable the Notification Center function
1. Tap the Settings application on the MaxiPRO Job Menu.
2. Tap the Notification Center option on the left column.
3. Tap the ON/OFF button to enable or disable the Notifications function.
If the function is enabled the button turns blue, or if disabled the button
turns gray.
Figure 7-4 Sample Notification Screen
4. Tap the Home button on the top left corner to return to the MaxiPRO
Job Menu or choose another setting to adjust.
When the Notification Center function is turned on, and new messages are
received by the MaxiPRO device, a notification message displays on the
MaxiPRO Job Menu. Press on the message bar and drag it down, and the
received messages are shown in the list. Swipe up or down to view if the
message list populates additional screen.
Tap a specific message to launch the corresponding application. For
example, tap on an Update notification message and the Update application
will launch.
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Auto Update
The Auto Update allows the tool to automatically update the OS, the
MaxiPRO system, and the Vehicle coverage software. Each can be
configured to update automatically at specified times. Tap the ON/OFF
button and set the desired automatic update time.
To set auto system or vehicle update
1. Tap the Settings application on the MaxiPRO Job Menu.
2. Tap the Auto Update option on the left column. The three auto
update items display on the right.
Figure 7-5 Sample Auto Update Screen
3. Select the update type to schedule. Toggle the button to ON.
4. To set download time, use the + and – button or tap on the
numbers and the manual input screen will display. Tap Done
to complete the time setting.
Figure 7-6 Sample Set Time Screen
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NOTE
The tool must be connected to the Internet at the time download is scheduled.
To connect the MaxiVCI Mini to the test vehicle, simply insert the Vehicle
Data Connector on the MaxiVCI Mini into the vehicle’s DLC which is
generally located under the vehicle dash and the MaxiVCI Mini will be
automatically powered on.
System Settings
Access the Android system setting interface to adjust background system
settings including wireless and network settings, sound and display screen
settings and system security settings.
To enable the App Switcher function
1. Tap the Settings application on the MaxiPRO Job Menu.
2. Tap the System settings option on the left column.
Figure 7-7 Sample System Settings Screen
3. Tap the App Switcher option on the left column.
4. Check the box beside “Always show the App Switcher” on the right
side of the screen, then the App Switcher icon will display.
Short pressing the App Switcher icon opens a control panel:
Tap a specific app shortcut button to access selected application
screen.
84
Long press a specific app shortcut button to display the app menu. The
shortcut can be altered here.
Press and drag the App Switcher icon to alter the icon position on the
screen.
Refer to Android documentation for additional information about Android
system settings.
About
About displays information regarding the MaxiPRO diagnostic device
including the product name, version, hardware, and serial number.
To check the MaxiPRO product information in About
1. Tap the Settings application on the MaxiPRO Job Menu.
2. Tap the About option on the left column. The product information
screen displays on the right.
3. Tap the Home button on the top left corner to return to the MaxiPRO
Job Menu or select another setting to adjust.
Figure 7-8 Sample About Screen
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8 Update
This chapter describes the update operation for both the MP808BT tablet
and the MaxiVCI Mini. The software and firmware updates of the tablet can
be completed on the tablet via Internet, while the updates for MaxiVCI Mini
can be completed either via the connection with the tablet or via the
connection with a PC.
Tablet Update
The Update application on the tablet downloads the latest released software.
The updates improve the MaxiPRO applications’ capabilities, typically by
adding new tests, new model coverage or by adding enhanced applications.
Software Update
The tablet automatically searches for available updates for all of the
MaxiPRO software when it is connected to the Internet. Any updates that are
found can be downloaded and installed on the device. This section describes
update procedures in the MaxiPRO System. A notification message displays
if an update is available when the Notifications Center function is enabled in
the Settings application (See Notification Center page 81 for details).
Figure 8-1 Sample Update Screen
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1. Navigation and Controls
Home Button – returns to the MaxiPRO Job Menu.
Update All – updates all available updates.
Diagnostics Tab – displays all available vehicle diagnostic software.
Search Bar – search specific update item by inputting the file name,
for example: enter a vehicle manufacturer.
2. Status Bar
Left Side – displays the MaxiPRO device model information and serial
number.
Right Side – displays an update progress bar indicating the
completion status.
3. Main Section
Left Column – displays vehicle buttons and update software version
information; tap the About button to display a function list with
additional software update details.
Middle Column – displays a brief introduction about the new changes
to the software operation or capabilities. Tap
○
i button to open an
information screen to view more details, and
tap the dim area around to close the window.
Right Column – according to the operation status of each software
item, the button displays differently.
a) Tap Update to update the selected item.
b) Tap Pause to suspend the updating procedure.
c) Tap Continue to go on updating the suspended update.
Firmware Update
No separate update button exists to update tablet’s firmware. The firmware
update package will be downloaded together with the software package. An
update firmware message will display.
87
MaxiVCI Mini Update
Update via Display Tablet
Before updating the VCI software, ensure the tablet’s connection to the
Internet is stable.
To update the MaxiVCI Mini software
1. Power on the tablet.
2. Using a USB cable, connect the MaxiVCI Mini to the tablet.
3. Tap the VCI Manager application on the MaxiPRO Job Menu of the
tablet.
4. Select Update from the connection mode list.
5. The current version and the latest version of the VCI software will be
displayed after a few seconds. Click Update Now to update the VCI
software if available.
Update via PC
1. Down the Maxi PC Suite from www.autel.com > Support > Downloads >
Autel Update Tools, and install it onto your windows-PC.
2. Using a USB cable, connect the MaxiVCI Mini to a PC.
3. Launch the PC Suite on the PC which is installed after the installation
of Maxi PC Suite and click MaxiVCI Mini icon in the Device Selection
window.
4. The PC will automatically recognize the MaxiVCI Mini.
5. Click Update to complete the update if an update is available.
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9 VCI Manager
This application pairs the tablet with the MaxiVCI Mini, checks the
communication status and update the VCI software.
Figure 9-1 Sample VCI Manager Screen
1. Connection Mode – there are three connection modes available for
selection. The connection state is displayed alongside.
BT Paring – when paired to a wireless device, the connection state
displays as Paired; otherwise it displays as Unpaired.
Update (for VCI software only) – when the MaxiPRO tablet and the
MaxiVCI Mini are connected by a USB cable, this function is used to
update VCI software via Internet.
2. BT Setting
The BT Setting screen displays the types and product serial numbers
for all the devices available for pairing. Tap a required device to start
pairing. The BT status icon displayed to the left of the device name
indicates the received signal strength.
BT Pairing
The MaxiVCI Mini needs to be connected to a vehicle, so that it is powered
during the synchronization procedure. Ensure the tablet has sufficient
battery life or is connected to an external power supply.
89
To pair the MaxiVCI Mini with the Tablet
1. Power on the tablet.
2. Insert the 16-pin vehicle data connector of the MaxiVCI Mini to the
vehicle data link connector (DLC).
3. Tap the VCI Manager application on the MaxiPRO Job Menu of the
tablet.
4. Select BT from the connection mode list.
5. Tap the Scan button at the top right corner. Now the device starts
searching for available pairing units.
6. The device name may display as Maxi suffixed with a serial number.
Select the appropriate device for pairing.
7. When paring is successfully done, the connection status displayed
to the right of the device name is shown as Paired.
8. Once paired, the VCI button on the system Navigation bar at the
Connection LED on the MaxiVCI Mini illuminates solid blue. This
signifies that the tablet is connected to the MaxiVCI Mini, and is
ready to perform vehicle diagnosis.
9. Tap the paired device again to unpair it.
10. Tap the Home button on the top left to return to the MaxiPRO Job
Menu.
NOTE
A MaxiVCI Mini can be paired to only one tablet at a time, and once it’s paired,
the device will not be discoverable to other devices.
Update
Please refer to Update via Display Tablet on page 87 for details.
Programmer Update
Coming soon.
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10 Shop Manager
The Shop Manager application manages the workshop information,
customer information records, and test vehicle history records. There are
three main functions available:
Vehicle History
Workshop Information
Customer Manager
The operations of these functions of the Shop Manager application are
mainly manipulated by the toolbar buttons, which are listed and described in
the table below:
Table 10-1 Top Toolbar Buttons in Shop Manager
Button Name Description
Back
Returns to the previous screen.
Diagnostics
Tap this button to access vehicle Diagnostics menu.
Enter Edit
Displays the editing toolbar to print or delete the
selected file.
Delete
Deletes the selected vehicle record.
Search
Enters the vehicle name or test path to retrieve the
vehicle record.
Cancel
Cancels edit or file search.
Edit
Edits information for the displayed file.
Add
Account
Creates a new customer account file.
History
Notes
Opens a note form. Audio, video, image and text
files may be attached.
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Button Name Description
Vehicle
History
Displays the Vehicle History which the
corresponding test vehicle records.
Done
Completes editing and saves the file.
Vehicle History
This function stores test vehicle history records, including vehicle information
and the retrieved DTCs from previous diagnostic sessions. All information is
displayed in summarized details. Tap on a record to resume a diagnostic
session on a “stored vehicle”.
Figure 10-1 Sample Vehicle History Screen
To activate a test session for the recorded vehicle
1. Tap the Shop Manager application on the MaxiPRO Job Menu.
2. Select Vehicle History
3. Tap the Diagnostics button at the bottom of the thumbnail of a
vehicle record item.
4. Or tap the vehicle record thumbnail to view record.
5. A Historical Test record sheet displays. Check the recorded
information of the recorded test vehicle and tap the Diagnostics
button on the upper right corner.
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6. The vehicle’s Diagnostics screen displays. Now a new diagnostic
session is activated, see Diagnostics on page 16 for detailed
instructions on vehicle diagnostic operations.
Historical Test Record
The Historical Test record sheet is a detailed data form that includes general
vehicle information such as vehicle year, make and model. The form also
includes retrieved DTC from previous test and all information manually
inputted by the technician.
Figure 10-2 Sample Historical Test Record Sheet
To edit the Historical Test record sheet
1. Tap the Shop Manager application on the MaxiPRO Job Menu.
2. Select Vehicle History.
3. Select the specific vehicle history record thumbnail from the main
section. The Historical Test record sheet displays.
4. Tap the Edit button to start editing.
5. Tap on each item to input the corresponding information or add
attaching files or images.
93
The vehicle VIN number, or license and the customer information account
are correlated by default. Adding one of the information will automatically
associate the other item in the record sheet, provided that the later one exists.
6. Tap Add to Customer to supplement the Historical Test record sheet
to an existing customer account, or add a new associated account
with the test vehicle record. See Customer Manager on page 94 for
more information.
7. Tap Done to save the updated record sheet, or tap Cancel to exit
without saving.
Workshop Information
The Workshop Information form allows you to edit, input and save the
detailed workshop information, such as shop name, address, phone number
and other remarks, which when printing vehicle diagnostic reports and other
associated test file, will display as the header of the printed documents.
Figure 10-3 Sample Workshop Information Sheet
To edit the Workshop Information sheet
1. Tap the Shop Manager application on the MaxiPRO Job Menu.
2. Select Workshop Information.
3. Tap the Edit button on the top toolbar.
4. Tap on each field to input the appropriate information.
NOTE
94
5. Tap Done to save the updated workshop information sheet, or tap
Cancel to exit without saving.
Customer Manager
Use the Customer Manager function to create and edit customer accounts
and correlate with the associated test vehicle history records.
To create a customer account
1. Tap the Shop Manager application on the MaxiPRO Job Menu.
2. Select Customer Manager.
3. Tap the Add Account button. An empty information form displays,
tap each field to input the appropriate information.
4. Tap the
□
+ photo frame beside the Name chart to add a photo. A sub
menu displays, select Take Photo to take a new photo for the account,
or select Choose Photo to choose from an existing image.
5. Some customers may have more than one vehicle for service; you
can always add new vehicle information to the account to be
correlated. Tap Add New Vehicle Information, and then fill in the
vehicle information. Tap the
○
x button to cancel adding.
6. Tap Done to save the account, or tap Cancel to exit without saving.
To edit a customer account
1. Tap the Shop Manager application on the MaxiPRO Job Menu.
2. Select Customer Manager.
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays.
4. Tap the Edit button on the top toolbar to start editing.
5. Tap on the input field where needs to be altered or supplemented,
and enter updated information.
6. Tap Done to save the updated information, or tap Cancel to exit
without saving.
NOTE
R
e
quired
fi
elds are noted .
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To delete a customer account
1. Tap the Shop Manager application on the MaxiPRO Job Menu.
2. Select Customer Manager and select a customer account by tapping
the corresponding name card. A Customer Information sheet displays.
3. Tap the Edit button on the top toolbar to start editing.
4. Tap the Delete Customer Information button. A confirmation
message displays.
5. Tap OK to confirm the command, and the account is deleted. Tap
Cancel to cancel the request.
History Notes
Use the History Notes function to add audio and video records, text notes
and photos for the associated customer account.
To access History Notes
1. Tap the Shop Manager application on the MaxiPRO Job Menu.
2. Select Customer Manager or Vehicle History.
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays (if Customer Manager is
selected). Or, select a vehicle history record item to open the
Historical Test record sheet (if Vehicle History is selected).
4. Tap the History Notes button on the top bar. Now the History Notes
screen displays.
10-4 Sample History Notes Screen
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1. Functional Buttons – navigates and makes various controls of the
function.
2. Main Section – displays the note list on the left column and the detail
information of the selected note on the right column.
Table 10-2 Function Buttons in History Notes
Button Name Description
Back
Returns to the previous screen.
Delete
Deletes the selected note.
Search
Quickly locates the required note by
entering the note title.
Cancel
Cancels edit or file search.
Edit
Tap this button to open an edit window
to edit notes.
Add Notes
Adds new note to History Notes.
Save
Saves notes.
To add a note in History Notes
1. Access History Notes.
2. Tap the Add Notes button. An edit window displays.
3. Tap on the Title bar to input a note title.
4. Tap on the blank space below to edit a text note or remark.
5. Select a function button on the top to add files in any form you choose.
6. Tap Save to save the note; tap Discard or Cancel to exit without
saving.
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11 Academy
Autel provides various tutorial articles and technical bulletins produced by
top-notch technicians and product experts. Please view the materials that
are saved on the tablet or view technical articles from our online forum by
clicking the links displayed under this application.
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12 Remote Desk
The Remote Desk application launches the TeamViewer Quick Support
program, which is a simple, fast and secure remote control screen. You can
use the application to receive ad-hoc remote support from Autel’s support
center, colleagues, or friends, by allowing them to control your MaxiPRO
tablet on their PC via the TeamViewer software.
If you think of a TeamViewer connection as a phone call, the TeamViewer
ID would be the phone number under which all TeamViewer Clients can be
reached separately. Computers and mobile devices that run TeamViewer
are identified by a globally unique ID. The first time the Remote Desk
application is started, this ID is generated automatically based on the
hardware characteristics and will not change later on.
Make sure the tablet is connected to the Internet before launching the
Remote Desk application, so that the tablet is accessible to receive remote
support from the third party.
Figure 12-1 Sample Remote Desk Screen
To receive remote support from a partner
1. Power on the tablet.
2. Tap the Remote Desk application on the MaxiPRO Job Menu. The
TeamViewer screen displays and the device ID is generated and
shown.
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3. Your partner must install the Remote Control software to his/her
computer by downloading the TeamViewer full version program
online (http://www.teamviewer.com), and then start the software on
his/her computer at the same time, in order to provide support and
take control of the tablet remotely.
4. Provide your ID to the partner, and wait for him/her to send you a
remote control request.
5. A popup displays to ask for your confirmation to allow remote control
on your device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.
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13 MaxiFix
The MaxiFix application launches the on-line troubleshooter database, which
not only provides you virtually all common diagnostic trouble code (DTC)
database for most vehicles, but also serves as a forum allowing you to
network with other MaxiPRO users, and gives you access to a vast database
of repair and diagnostic tips along with proven filed fixes.
While the MaxiFix database keeps growing with daily troubleshooting
resources and the advisory reports from the MaxiPRO users from all over
the world.
Information in the MaxiFix database is organized into a series of diagnostic
tips that are designed to quickly lead you to the root cause of a particular
problem on the test vehicle.
Navigation
You need to register the device to your online account before launching the
MaxiFix platform, see Product Registration on page 110 for details.
Figure 13-1 Sample MaxiFix Home Page
The MaxiFix screen layout consists of three main areas:
1. The Header – the tool bar across the top of the screen which allows you
to select vehicles and perform searches.
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2. The Main Screen – located at the center of the screen displaying content
based on the vehicle attributes and keywords specified. The tabs on the
main screen vary in accordance with the section selected on the
Navigation Menu, allowing you to switch between functions.
3. The Navigation Menu – the main menu at the bottom of the screen,
which provides you access to different sections of MaxiFix.
The Header
The Header at the top of the screen features:
A Select Vehicle button to open the vehicle identification window, and
vehicle information bar, for example “2014 > Hyundai > Accord Coupe >
L4-2.4L (K24W1)”.
A search field to find relevant information by entering keywords, codes, or
problems.
Select Vehicle Button
The Select Vehicle button on the Header allows you to specify the vehicle
which you want to research on MaxiFix, by selecting each of the vehicle
attribute from a sequence of option lists. This feature helps to filter out the
searches that allow only the information that applies to the identified vehicle
to display.
NOTE
All attributes must be specified to make a complete vehicle selection for the
most efficient search results.
To select a vehicle
1. If you haven’t already done so, click the Select Vehicle button on the
Header.
2. Select the year of the vehicle from the list.
3. Select the make of the vehicle from the list.
4. Select the model of the vehicle from the list.
5. Select the submodel of the vehicle from the list.
6. Select the engine of the vehicle from the list.
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After completing the vehicle selection procedure, the identified vehicle is
shown on the Header.
Terminology
MaxiFix Tip
A MaxiFix Tip provides practical information of real fix of a specific vehicle
repair issue with detailed descriptions. It is combined with proven fix and
vehicle specific data, and filed into an all-in-one information source to provide
you with quick and easy repair solutions.
On MaxiFix community you can find Tips or share your own Tip with the
community.
To search for a MaxiFix Tip
1. Select a Vehicle:
a) Click Select Vehicle on the Header at the top of the page.
b) Select the year of the vehicle from the list.
c) Select the make of the vehicle from the list.
d) Select the model of the vehicle from the list.
e) Select the submodel of the vehicle from the list.
f) Select the engine of the vehicle from the list.
After completing the vehicle selection procedure, the identified vehicle
is shown on the Header.
2. Enter a Search Term.
MaxiFix has an exclusive one-stop lookup that helps you find all of
MaxiFix resources by one click. Simply enter a search term into the
search bar on the Header to begin the search.
3. Proven Results!
The powerful MaxiFix database gives you proven results! The typical
MaxiFix Tips combine actual workshop fixes and data which may
include:
a) OBD II Fault Codes description and reference — helps in diagnostic
assessment by making clear the nature of an automotive problem so
that beginner and advanced technicians can make effective repairs.
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b) Real Fix Tips – provides repair tips from actual shop practices and
are presented in an easy to understand Complaint, Cause,
Correction format.
If you still can’t find the information you want, you can ask the MaxiFix
community for help by clicking Ask on the Navigation Menu at the
bottom of the screen.
Adopted!
The Adopted! icon that displays at the top right side of a Tip page indicates
that the related Tip has been adopted by at least 1 technician in the
community. If a tip has helped you to solve a repair problem, you are
encouraged to give an Adopted! count to the tip. Each member is allowed to
click the “Adopted!” once for a tip, and each click will add 1 count to the total
number of “Adopted!” The “Adopted!” count helps you easily identify which
tips are really helpful for repairing vehicle issues. You can also post a
comment about how the tip has helped you as reference to other members.
Operations
The Navigation Menu is at the bottom of the screen. Selecting the items on
the Navigation Menu allows you to switch between the main sections on
MaxiFix. These main sections include:
Home – shows all questions and allows you to specify questions about
one or multiple makes.
Search Fix – allows you to search for information from all available
resources on MaxiFix, including: Open Questions, Tips, and Real Fixes,
and displays search results.
Ask – allows you to ask a question in the community.
My MaxiFix – shows all your posts including Questions and Fixes in the
community, and allows you to view your personal profile, select your
vehicle preference, and share your tips.
My Messages – shows a list of message notifications which is relevant
to your activities in the Question section.
Support – opens the FAQ page, or a message box for contacting
Customer Service by email.
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Home
Home is the first option on the Navigation Menu at the bottom of the screen.
Tapping it opens your MaxiFix home page. There is a list of questions posted
on the community, and you can scroll down the page to the bottom and view
more questions by tapping View More. Click on any question and you will
be linked to the detailed page in the Ask section.
You can configure your main screen to display questions only related to the
vehicle makes you are interested in, by clicking the “Filter” button on the main
page of Home, and select the desired vehicle makes. This filter can be
canceled anytime by clicking the “Remove All Filters” button, and the default
setting will be restored to display questions about all vehicle makes.
Search Fix Features
Search Fix, the second option on the Navigation Menu at the bottom of the
screen, presents search results for the specified vehicle. Search results are
listed in various categories:
All – includes all search results, including related Questions, Tips, and Real
Fixes to your search.
Questions – presents a list of open Question discussed in the community
that may be pertinent to your search.
Tips – presents a list of Tips that directly correlate to your search criteria.
Select a Tip from the list to open and review the complete Tip.
Real Fixes – presents a list of Tips that have been collected from actual
shop repair orders and are presented in an easy-to-understand
Complaint, Cause, and Correction format.
Ask
Ask, the third option on the Navigation Menu at the bottom of the screen,
allows you to ask a question about a particular vehicle repair issue in the
community.
To ask a MaxiFix Question
1. Click Select Vehicle on the Header to specify the vehicle you are
asking about.
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2. Click Ask on the Navigation Menu at the bottom of the screen to open
the Ask page.
3. On the Ask page find Ask for Help, fill in the following sections to
ask a question.
The Ask page has four sections:
Subject – this is where you enter a brief subject for the question.
My Question – asks a clear and concise question that you want to ask
the community. Be sure to be descriptive and concise when asking
your question.
Problem Description – describes how the vehicle is behaving.
Repair History – includes any previous diagnostic tests that you
performed, including the results of the tests. Also list any parts that
were replaced during previous diagnostic work.
Tap Cancel to cancel your question and return to the Ask page.
Tap Submit to post your question to the community.
Tap Attach File to include images or reference files with your question.
You are requested to select one Adopted Answer from all of the responses
and then close the question. For details, please refer to My Messages on
page 107.
My MaxiFix
My MaxiFix, the fourth option on the Navigation Menu at the bottom of the
screen, opens your personal MaxiFix page. To access the features on My
MaxiFix page you can select from the tabs:
My Questions – opens a list with links to the opened questions that you
have posted to the community.
My Cases – opens a list with links to the closed questions and tips that you
have contributed to the community.
Marked Posts – opens a list with links to Tips and discussions that you are
actively participating in.
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My Profile – allows you to view your Autel account information including:
your Autel ID, personal information, MaxiFix score, phone number and
register time, and edit your portrait.
Vehicle Preference –used to set up a list of preferred vehicles. The
preferred list allows you to limit the choices that displayed on the Select
Vehicle list to specific years, and makes. Click Set Year or Set Make to
set your preferred models. The preferred makes will also be displayed
in the Filter options on the Home page.
Share a Tip – allows you to share your personal repair experience with the
community.
Click My MaxiFix on the Navigation Menu at the bottom of the screen, to
display all questions and tips that you have contributed to the community.
Create a Tip
A “Tip” is a concise and complete description of the fix for a particular vehicle
repair issue.
To create a new MaxiFix Tip
1. Select My MaxiFix from the Navigation Menu.
2. Select Select Vehicle from the Header and enter the identifying
attributes of the vehicle you are writing the Tip about.
3. On the My MaxiFix page find Share a Tip; click this link to open the
My Tips page.
4. Enter the Tip subject in the Subject field.
5. Compose your Tip in the Description field. Include as much
information as possible, while keeping the information concise and to
the point. A Tip should provide accurate information that is reader-
friendly.
Use the Cancel button at the right-side bottom of the page to cancel your tip
and return to the My MaxiFix page.
Or use the Submit button at the right-side bottom of the page to contribute
your tip to the community.
Use the Attach File button at the left-side bottom of the page to include
images or other supporting data with your question.
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View Profile Information
You can view your personal profile by clicking on your account ID or “My
Profile” in My MaxiFix section or edit portrait where applicable, and visit other
community members’ profile by clicking their portrait. Information included in
your profile determines how you are presented to the community, and what
type of information will be sent to you from the community.
My Messages
My Messages, the fifth option on the Navigation Menu at the bottom of the
screen, shows a list of message notification which is relevant to your
activities in the Question section. A notification icon will appear on the top-
right corner of “My Messages” if there is any new or unread message in the
Question section. The number on the notification icon indicates the total
number of the new and unread messages. The displayed number will be
reduced correspondingly after viewing. The message notification will appear
under the following two conditions:
1. Your question or answer is replied by other MaxiFix community
members.
2. Your answer is marked as the “Adopted!” by the MaxiFix community
member who asked the question.
Tap My Messages, select and open the message you want to read from the
list. If your problem is solved according to the reply, you should select one
Adopted Answer and close the question. If your answer is marked as
“Adopted!”, the prompt “Adopted! + 4” will be displayed permanently.
Tap Clear to delete all message notifications.
Select “Adopted Answers”
Members are requested to select one Adopted Answer from all of the
responses on “My Messages” page before closing a question. The
community members who provided the Adopted Answer are rewarded with
scores for their contribution.
About Adopted Answer:
Only one answer can be selected as “Adopted Answer”.
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Answers can only be rated by the MaxiFix member who asked the question.
Close a Question
When a repair question that you've posted to the community is resolved, you
are encouraged to write down the case as a way to share a good solution.
This will help the other MaxiFix members to find useful information for
practical fix.
To close a question, you need to select the question’s response message
from the message list on My Messages page first, then tap Adopted
Answer and select Close Question. Tap the Cancel button to cancel your
submission and return to My Messages page. It is strongly recommended to
share your repair solutions before closing a question. Your question will be
converted to a MaxiFix Community Tip after closing.
Score Rewarding System
1. A score of 4 is awarded if your answer is selected as the “Adopted
Answer”.
2. A score of 3 is awarded when you close a question.
3. A score of 2 is awarded if your closed question is marked as "Adopted!"
by no less than 20 community members.
4. A score of 1 is awarded if your answer is selected as the "Adopted
Answer" for a closed question which is marked as "Adopted!" by no less
than 20 community members.
5. A score of 1 is awarded to each of the first three respondents.
Support
Support, the last option on the Navigation Menu at the bottom of the screen,
opens a page that provides two ways to gain support from
MaxiFix:
1. A message form to contact the administrator of MaxiFix.
2. A Frequently Asked Questions (FAQ) link that answers the most
frequent questions from MaxiFix community members.
If you wish to contact the administrator of MaxiFix site, please use the contact
form. Select Support from the Navigation Menu to open the comment
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window. To allow the administrator to respond to your question or issue, the
following information should be provided:
Your name
A contact email address
A contact phone number
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14 Support
This application launches the Support platform which synchronizes Autel’s
on-line service base station with the tablet. In order to synchronize the device
to your on-line account, you need to register the product through the Internet
when you use it for the first time. The Support application is connected to
Autel’s service channel and on-line communities which provides the quickest
way for problem solutions, allowing you to submit complaints or sent help
requests to obtain direct services and supports.
Product Registration
Register your MaxiPRO Diagnostic Device to access the Support platform
and download update.
To register the diagnostic device
1. Visit the website: http://pro.autel.com.
2. If you already have an Autel account, sign in with your account ID and
password.
3. If you are a new member to Autel, click on the Create Autel ID button
on the left side of the screen to create an ID.
4. Enter the required information in the input fields, and click Get
Verification Code button to get a verification code for email
validation.
5. The online system will automatically send a verification code to the
registered email address. Input the code in the Verification code field
and complete other required fields. Read through Autel’s Terms and
Conditions and click on Agree, and then click Create Autel ID at the
bottom. A product registration screen will display.
6. The device’s serial number and password is located in the About
section of the Settings application screen will display.
7. Select your product model, enter the product serial number and
password on the Product Registration screen, and click Submit
to complete the registration procedure.
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Support Screen Layout
The Support application interface is navigated via four simple buttons on the
top navigation bar, operation of each is described below in turn from left to
right:
Home Button – returns to the MaxiPRO Job Menu.
Back – returns to the previous screen, each press takes you back one step.
Forward – each press moves forward one screen until you’ve reached the
last screen visited.
Refresh – reloads and updates the screen.
Figure 14-1 Sample Support Application Screen
The main section of the Support screen is divided into two sections. The
narrow column on the left is the main menu; select one subject from the main
menu to display the corresponding functional interface on the right.
My Account
The My Account screen displays the comprehensive information of the user
and the product, which is synchronized with the on-line registered account,
including User Info, Device Info, Update Info and Service Info.
Personal Info
The User Info and Device Info are both included under the Personal Info
section.
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User Info - displays detailed information of your registered on-line Autel
account, such as your Autel ID, Name, Address and other contact
information, etc.
Device Info – displays the registered product information, including the
Serial Number, Registration Date, Expire Date, and Warranty Period.
Update Info
The Update Info section displays a detailed record list of the product’s
software update history, including the product serial number, software
version or name, and the update time.
Service Info
The Service Info section displays a detailed record list of the device’s service
history information. The device’s serial number and a detailed repair report,
such as the fault type, changed components, or system reinstallation, will be
listed.
User Complaint
The User Complaint screen allows you to establish a new complaint case,
as well as to view historical complaint records.
Figure 14-2 Sample Complaint Screen
The User Complaint screen consists of two parts.
1. Option Bar
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Period Filter – displays only the complaint records within the defined
period on the list.
Status Filter – displays the corresponding complaint records
according to the selected case status.
New Complaint Button – starts a new complaint case.
2. Complaint List
The complaint list normally displays all the complaint records of all time
and all status by default. The summary information for each complaint
item includes the Subject Name, Ticket ID, User’s Account ID, Date, and
the Case Status.
There are four case status types:
Open – indicates the complaint case has been started but not
processed.
Suspended – indicates the complaint case is being processed.
Waiting Customer Reply – indicates the complaint has been replied
by the service personnel, and requires feedback from the customer.
Closed – indicates the complaint case has been processed, resolved,
and closed.
To view the detailed complaint session, tap the
○
> button on the
right side of the case item.
To establish a new complaint session
1. Register the product online.
2. Tap the Support application on the MaxiPRO Job Menu. The device
information is automatically synchronized with the online account.
3. Tap Complaint on the Main Menu.
4. Tap the New Complaint button at the upper right corner. A selection
menu with a category of service channels displays.
5. Select a target service channel and click Next to continue. A standard
complaint form displays, on which you are allowed to enter detailed
information, such as personal information, vehicle information, and
device information, you can also attach image or PDF files with the
form.
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6. Enter in each input field the appropriate information. In order to settle
the complaint more efficiently, it is recommended to fill out the
complaint form as completely as possible.
7. Select the required processing time on the last section according to
the urgency of the case.
8. Tap Submit to send the completed form to Autel’s online service
center, or tap Reset to refill it. The submitted complaints will be
carefully read and handled by the service personnel, and the respond
speed may depend on the processing time you’ve required.
To make a reply in a complaint session
1. Register the product online.
2. Tap the Support application on the MaxiPRO Job Menu. The device
information is automatically synchronized with the online account.
3. Tap Complaint on the Main Menu.
4. Select an existing complaint case item on the record list by tapping
the
○
> button on its right side. The screen displays the complaint
session details.
5. Tap the Post Reply button on the upper right side after viewing, to
make a reply. An edit screen displays.
6. Input the content in the input field, and if necessary, upload an
attaching file.
7. Tap Submit to post the reply.
8. Tap the States selection drop-down menu to reset a case state.
9. Tap the Update button to commit the newest update.
Data Logging
The Data Logging section keeps records of all Feedback (submitted), Not
Feedback (but saved) or History (up to the latest 20 test records) data
loggings on the diagnostic system. The support personnel receive and
process the submitted reports through the Support platform, and send back
problem solutions within 48 hours. Support personnel will answer your
questions directly.
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Figure 14-3 Sample Data Logging Screen
To make a reply in a Data Logging session
1. Tap on the Feedback tag to view a list of submitted data loggings.
2. Select a specific item to view the latest update.
3. Tap on the input field at the bottom of the screen, and enter texts. Or
tap the Audio button to record a voice message or camera button to
include an image.
4. Tap Send to send message to the technical center.
Communities
The Communities section launches and synchronizes with the Technical
Forums on Autel’s official website www.autel.com, where you are allowed to
discuss technical topics or share information with, as well as ask for technical
advices or offer technical supports to all other members in Autel’s online
support communities.
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Figure 14-4 Sample Communities Home Screen
To start a discussion
1. Tap Start a discussion on the Communities Home screen. A list of
the major forums is displayed.
2. Select the appropriate device heading. For example, if you are going
to ask a question about the MaxiPRO tablet, tap MaxiPRO to start a
discussion.
3. Enter your topic and the discussion content in the appropriate input
field.
4. Select a category or edit tags for the discussed post. This will help
other members with similar interest to find your post.
5. Tap OK to submit the post.
To join and reply to a discussion post
1. Select a forum group, whether by the product or the features, on the
Communities Home screen. A list of the latest posts is displayed.
2. Select a specific category on the Categories menu to better pinpoint
the topics you are most interested with.
3. Tap the
○
> button on the right side of the topic item to view the
discussion. The posts contents are displayed.
4. Browse through all the posts by sliding the screen up and down. Tap
Go to original post when reaching the end of the discussion to return
to the first post.
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5. Tap Reply to reply a specific post, or tap Reply to original post to
join and continue the whole discussion.
6. Enter your comment in the input field, and tap OK to submit your post.
User Profile
The User Profile section allows you to set personal Avatar, check your
member status and other information, as well as to review your personal
posts in the communities.
Tap the Avatar image on the Communities screen to open the User Profile.
Figure 14-5 Sample User Profile Screen
Profile – displays the user’s personal information and member status. The
Related links allow you to check the Top Users (ranked according to their
points and levels) in the communities, as well as to find out other online users.
Avatar – allows you to select an image to set as your personal Avatar to be
displayed in the communities.
Stuff – displays all the discussions you’ve posted at various forums in a list.
Training Channels
The Training section provides quick links to Autel’s online video accounts.
Select a video channel by the language to see all the available online tutorial
videos from Autel for various technical supports, such as product usage
techniques and vehicle diagnostics practice.
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FAQ Database
The FAQ section provides you comprehensive references for questions
frequently asked and answered about the use of Autel’s online member
account, and shopping and payment procedures.
Account – displays questions and answers about the use of Autel’s online
user account.
Shopping & Payment – displays questions and answers about online
product purchase and payment methods or procedures.
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15 Quick Link
The Quick Link application provides convenient access to Autel’s official
website and to additional in automotive service sites.
Figure 15-1 Sample Quick Link Screen
To open a quick link
1. Tap the Quick Link application on the MaxiPRO Job Menu. The
Quick Link application screen displays.
2. Select a website thumbnail from the main section. The Chrome
browser is launched and the selected website is opened.
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16 Function Viewer
The Function Viewer allows you to search the functions supported by our
tools and the software version information. There are two ways of searching,
either by searching the tool and the vehicle or searching the functions.
To Search by the vehicle
1. Tap the Function Viewer application on the MaxiPRO Job Menu.
The Function Viewer application screen displays.
2. Tap the tool name on the top left to drop down the tool list, tap the
one you want to search.
Figure 16-1 Sample Function Viewer Screen 1
3. Tap the vehicle brand, model, and year you want to search.
4. All the functions support by the selected tool for the selected vehicle
displays with three column, function, sub function, and version.
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Figure 16-2 Sample Function Viewer Screen 2
Search by the functions
1. Tap the Function Viewer application on the MaxiPRO Job Menu.
The Function Viewer application screen displays.
2. Tap the tool name on the top left to drop down the tool list, tap the
one you want to search.
3. Type in the function you want to search to the top right search column.
All the vehicles with this function will be listed with 8 columns, the
Brand, Model, Year, System, Sub system, Function, Sub function,
and Version.
NOTE
Fuzzy search is supported, type in part of the function you want to search can
also find you all the related.
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Figure 16-3 Sample Function Viewer Screen 3
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17 Maintenance and Service
Maintenance Instructions
Follow these guidelines to maintain your tool and ensure its optimum
performance.
Use a soft cloth and alcohol or a mild window cleaner to clean the touch
screen of the tablet.
Do not use any abrasive cleansers, detergent, or automotive chemicals to
the tablet.
Maintain the devices in dry conditions and keep them within normal
operating temperatures.
Dry your hands before using the tablet. The touch screen of the tablet may
not work if the touch screen is moist, or if you tap the touch screen with
wet hands.
Do not store the devices in humid, dusty or dirty areas.
Check the housing, wiring, and connectors for dirt and damage before and
after each use.
At the end of each work day, wipe the device housing, wiring, and
connectors clean with a damp cloth.
Do not attempt to disassemble your tablet or the MaxiVCI Mini.
Do not drop or cause severe impact to the devices.
Use only authorized battery chargers and accessories. Any malfunction or
damage caused by the use of unauthorized battery charger and
accessories will void the limited product warranty.
Ensure that the battery charger does not come in contact with conductive
objects.
Do not use the tablet beside microwave ovens, cordless phones and some
medical or scientific instruments to prevent signal interference.
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Troubleshooting Checklist
A. When the tablet does not work properly:
Ensure the tablet has been registered online.
Ensure the system software and diagnostic application software are
properly updated.
Ensure the tablet is connected to the Internet.
Check all cables, connections, and indicators to see if the signal is
being received.
B. When battery life is shorter than usual:
This may happen when you are in an area with low Wi-Fi signal
strength. Turn off your device when not in use. C. When the tablet
cannot be turned on:
Ensure the tablet is connected to a power source or the battery is
charged.
D. When you are unable to charge the tablet:
Your charger maybe out of order. Contact your nearest dealer.
You may be attempting to use the device in an overly hot/cold
temperature. Try changing the charging environment.
Your device may have not been connected to the charger properly.
Check the connector.
NOTE
If your problems persist, please contact Autel’s technical support personnel
or your local selling agent.
About Battery Usage
Your tablet is powered by a built-in Lithium-ion Polymer battery. This means
that, unlike other forms of battery technology, you can recharge your battery
while some charge remains without reducing your tablet’s autonomy due to
the “battery memory effect” inherent in those technologies.
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1. The built-in Lithium-ion Polymer battery is factory replaceable only;
incorrect replacement or tampering with the battery pack may cause an
explosion.
2. Do not use a damaged battery charger.
Do not disassemble or open crush, bend or deform, puncture or shred.
Do not modify or remanufacture, attempt to insert foreign objects into the
battery, expose to fire, explosion or other hazard.
Make sure to use the charger and USB cables only that come together in
the package. If you use the other charger and USB cables, you might
incur malfunction or failure of the device.
Only use the charging device that has been qualified with device per the
standard. Use of an unqualified battery or charger may present a risk
of fire, explosion, leakage, or other hazard.
Avoid dropping the tablet. If the tablet is dropped, especially on a hard
surface, and the user suspects damage, contact support.
Move the tablet closer to your network’s base station to improve battery life.
The battery recharging time varies depending on the remaining battery
capacity.
Battery life inevitably shortens over time.
Since over charging may shorten battery life, remove the tablet from its
charger once it is fully charged. Unplug the charger, once charging is
complete.
Leaving the tablet in hot or cold places, especially inside a car in summer
or winter, may reduce the capacity and life of the battery. Always keep
the battery within normal temperatures.
DANGER
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Service Procedures
This section introduces information for technical support, repair service, and
application for replacement or optional parts.
Technical Support
If you have any question or problem on the operation of the product, please
contact us (see the following contact info) or your local distributor.
AUTEL CHINA HQ
Phone: 0086-755-8614 7779
Website: www.autel.com
Email: [email protected]
Address: 7th, 8th, 10th floor, Building B1, Zhiyuan, Xueyuan Road,
Xili,
Nanshan, Shenzhen, 518055, China
AUTEL NORTH AMERICA
Phone: 855-AUTEL-US (855-288-3587) Monday-Friday 9am-6pm EST
Website: www.autel.com
Email: [email protected]
Address: Suite 200, 175 Central Avenue, Farmingdale, New York,
USA. 11735
AUTEL EUROPE
Phone: 0049 (0) 61032000520
Website: www.autel.eu
Email: [email protected]/[email protected]
Address: Adalperostraße 82, 85737 Ismaning, Germany
AUTEL SOUTH AMERICA
Phone: (+507) 308-7566
Website: www.autel.com/es
Email: [email protected]/[email protected]
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Address: Office 103, Building 3845, International
Business Park,
Veracruz, Panamá Pacífico, Panamá
AUTEL AUSTRALIA
Phone: 03 9480 2978 / +61 476293327
Website: www.autel.com.au
Email: [email protected]
Address: 155 Islington Street, Melbourne, Collingwood, VIC
Repair Service
If it becomes necessary to return your device for repair, please contact us
first and then download the repair service form from www.autel.com, and fill
it in. The following information must be included:
Contact name
Return address
Telephone number
Product name
Complete description of the problem
Proof-of-purchase for warranty repairs
Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or
with approved credit terms.
Send the device to your local agent, or to the below address:
8th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan, Shenzhen,
518055, China
Other Services
You can purchase the optional accessories directly from Autel’s authorized
tool suppliers, and/or your local distributor or agent.
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Your purchase order should include the following information:
Contact information
Product or part name
Item description
Purchase quantity
129
18 Compliance Information
FCC Compliance FCC ID: WQ8-1610MX808
This device complies with Part 15 of the FCC rules and Industry Canada’s
license-exempt RSSs. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Cet appareil est conforme aux CNR exempts de licence d’Industrie Canada.
Son fonctionnement est soumis aux deux conditions suivantes:
1. Ce dispositif ne peut causer des interferences; et
2. Ce dispositif doit accepter toute interférence, y compris les interférences
qui peuvent causer un mauvais fonctionnement de l’appareil.
WARNING
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation.
This equipment generates uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
NOTE
130
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
SAR
The radiated output power of this device is below the FCC radio frequency
exposure limits. Nevertheless, the device should be used in such a manner
that the potential for human contact is minimized during normal operation.
The exposure standard for wireless devices employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the
FCC is 1.6 W/Kg. Tests for SAR are conducted using standard operating
positions accepted by the FCC with the device transmitting at its highest
certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the
actual SAR level of the device while operating can be well below the
maximum value. This is because the device is designed to operate at
multiple power levels so as to use only the power required to reach the
network. To avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to antenna should be minimized.
RF WARNING STATEMENT
The device has been evaluated to meet general RF exposure requirement.
The device can be used in portable exposure condition without restriction.
RoHS COMPLIANCE
This device is declared to be in compliance with the European RoHS
Directive 2011/65/EU.
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CE COMPLIANCE
This product is declared to conform to the essential requirements of the
following Directives and carries the CE mark accordingly:
EMC Directive 2014/30/EU
R&TTE Directive 2014/53/EU
Low Voltage Directive 2014/35/EU
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19 Warranty
Limited One Year Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the
original retail purchaser of this MaxiPRO Diagnostic Device that should this
product or any part thereof during normal usage and under normal conditions
be proven defective in material or workmanship and results in product failure
within 1 year period from the date of purchase, such defect(s) will be repaired,
or replaced (with new or rebuilt parts) with Proof of Purchase, at the
Company’s option, without charge for parts or labor directly related to the
defect(s).
The Company shall not be liable for any incidental or consequential damages
arising from the use, misuse, or mounting of the device. Some states do not
allow limitation on how long an implied warranty lasts, so the above
limitations may not apply to you.
This warranty does not apply to:
1) Products subjected to abnormal use or conditions, accident,
mishandling, neglect, unauthorized alteration, misuse, improper
installation or repair or improper storage;
2) Products whose mechanical serial number or electronic serial number
has been removed, altered or defaced;
3) Damage from exposure to excessive temperatures or extreme
environmental conditions;
4) Damage resulting from connection to, or use of any accessory or other
product not approved or authorized by the Company;
5) Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts.
6) Products damaged from external causes such as fire, dirt, sand, battery
leakage, blown fuse, theft or improper usage of any electrical source.
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IMPORTANT
All contents of the product may be deleted during the process of repair. You
should create a back-up copy of any contents of your product before
delivering the product for warranty service.
