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12
ANCHOR AIR: FREQUENTLY ASKED QUESTIONS
ANCHOR AIR: USEFUL INFORMATION
1. AIR Companion Speaker can be placed 300+ ft. from main unit.
2. Main unit must have built-in AIR Companion Transmitter (LIB-8000X series).
3. Main unit can support unlimited number of AIR Companion Speakers.
4. Although AIR has volume control, main unit volume will raise or lower AIR volume.
5. Transmitter may create audible white noise.
6. When using 2+ transmitters, larger channel spacing should reduce interference.
7. Do not place 2+ transmitters close to one another while set to the same channel.
8. Certain high powered cell towers can cause background noise on the sound system. We recommend locating the sound
system at least 50 feet from the tower or adjusting locations to minimize the noise.
Q: How does the AIR wireless connection work?
A: Simple! The Bigfoot, Beacon, Liberty, Go Getter, & MegaVox include
a built-in transmitter - as designated by the X. The Bigfoot & Beacon
include a built-in receiver - as designated by the R. The AIR wireless
companion speakers available in the Liberty, Go Getter, and MegaVox
have a built-in receiver. The transmitter and receivers operate on the
902–928MHzfrequencywith100user-selectablechannels.When
set to the same channel, the receivers pick up the audio signal from
the transmitter.
Q: Can I use multiple AIR receiver speakers in one set up?
A: Yes, absolutely. Any X-series can transmit to an unlimited number
of AIR receiver speakers within range. All units should be set to the
same frequency to receive signal. When setting up your arrangement,
besuretopointthesystemsfacingthesamedirection–pointingthe
systems directly at one another may cause distortion. Receiving units
can be placed up to 300+ feet (or more in ideal conditions) from the
transmitting main unit.
Q: I am experiencing interference on all channels. Can I connect with
a cable instead of the wireless connection?
A: Yes! All Bigfoot and Beacon Anchor AIR units are main units with
either a transmitter or receiver built-in. Main units can be daisy-
chained to one another by using the line out to line in jack. The units
must have charged batteries and will not work if batteries are dead.
For the Liberty, Go Getter, and MegaVox, all AIR units have what we
call ‘Wired Mode’ which allows the AIR wireless companion speaker
to be used just like an unpowered wired companion speaker. Power
and audio signal are sent from the main unit to the AIR companion
speaker with a cable. Simply power off the companion speaker, flip
the switch into ‘Wired Mode,’ plug in your speaker cable (SC-50NL
for Liberty & Go Getter and SC-50 for MegaVox), and the main unit
will power the companion.
Q: What is the range of the AIR wireless connection?
A: Each AIR or R-series receiver speaker can be placed up to 300+
feet from the main unit transmitter. In ideal conditions, you can place
the systems further, however, be aware of physical latency and/or
interference. If you are using multiple AIR systems, be sure to center
the main unit between all AIR companions.
Q: I am experiencing interference with my AIR wireless connection,
what can I do?
A: Oh no! You have a few options. First, try to change the channel.
There are 100 channels to choose from, so be sure to try various
frequencies to find a clear channel. You should also double check that
your speakers are close enough together to have a strong signal. Be
sure all your batteries are fully charged. Additionally, verify your inputs
all have a clear signal (such as a wireless microphone, cables, and
Bluetooth). Lastly, you can try adjusting the external antennas for a
better connection. These fixes may not work for everyone, as there
are occasional signals which cannot be avoided (for example being
close to a high-power cell tower). If none of these fixes work, please
call us - 800.262.4671 x782. We are happy to help!
Q: Since the Anchor Audio Assistive Listening Devices are also on
902–928MHz,cantheyworktogethertocreateasimpleand
reliable ADA compliant sound system?
A: Actually, yes! All X-series units will transmit to the AIR or R-series
receiver speakers as well as the ALB-9000 Assistive Listening belt
pack(s). Since all systems are shipped out by default on the 902.000
channel, simply power on your transmitter (X-series sound system)
and receivers (ALB-9000 belt packs), and you instantly have an
ADA compliant sound system. Did you know that ADA requirements
mandate compliant assistive listening systems for any theater
using audio amplification or with a capacity of at least 50 audience
members? Try this set up for the easiest solution.
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