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18 19
Propeller stuck or
abnormally running
LED lights abnormal
Battery contact is dirty
Speed levels cannot
be changed normally
Damaged or swollen
battery
Abnormal battery
charging
If you are not going to use the product for a long time, please store the MixPro and
battery separately. Follow the rules below:
Ensure that the product is stored in a cool and ventilated place, above 0°C and
below 50°C.
Do not store it in areas with poor ventilation or humidity above 65%.
Do not store it in direct sunlight.
Keep it away from heat, fire, and children's reach.
Keep it away from devices that may generate strong magnetic fields.
Take out the product at least once a month and run it for about 10 seconds to
prevent corrosion caused by changes of the storage environment.
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Storage
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Fault Solution
Unable to start
Troubleshootings
1. Make sure that the battery is fully charged
2. Check whether the product can be power on
3. Check whether the battery indicator lights are on
4. Check whether the propeller can be rotated
5. Contact Sublue or an authorized service center
1. Remove the battery
2. Check whether the propeller is entangled by foreign
objects
3. Follow the instructions of the “Cleaning after use” in
“Maintenance”
4. Contact Sublue or an authorized service center
1. Check for damage around the battery contacts
2. Check the product’s sealing pad for damage or
protrusions
3. If the stain is slight, clean it with a dry cloth and try
applying vaseline on the battery contacts.
4. Contact Sublue or an authorized service center
Battery back cover is
installed abnormally
or cannot be removed
1. Check whether the battery is installed correctly
2. Check whether the battery is swollen
3. Check whether the triangle button can be pressed and
released normally
4. Contact Sublue or an authorized service center
1. Make sure that the battery is fully charged
2. Contact Sublue or an authorized service center
1. Check whether the buttons are stuck
2. Contact Sublue or an authorized service center
Contact Sublue or an authorized service center
Contact Sublue or an authorized service center
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