Loading ...
Loading ...
Loading ...
—— EN 21—— EN 20
If the solutions below cannot solve the problem, or the issue you met is not
listed, please feel free to contact us via [email protected] or visit our
website www.inselife.com for further support. We will offer you a satisfied
answer/solution quickly.
Q1: Does not work after receiving
A1. The battery is dead;
A2. The main switch beneath of the robot is not turned on;
A3. The start button on the faceplate gets stuck.
1. Make sure the robot is fully charged for 8 hours before using it for the first time;
2.1. Make sure that the main switch of the robot is turned on, then press the start button, then press it
again, or press the Play/Pause button of the remote control;
2.2. If step 2 doesn't work, press the main switch several times at intervals of a few seconds to
activate it;
3. Short press the start button for 3 seconds and then repeat this action several times to check whether
the button is stuck;
Q2: Suction power is weak
A1. The filters and dust container are blocked by excessive dust;
A2. The main brush is clogged with too much hair, dirt, and debris.
1. Clean the filters and the dust container (The HEPA filter is not washable);
2. Use the cleaning brush to remove the entangled waste.
The 'main switch' beneath the robot
The 'start Button' on the faceplate
‘AUTO’
The 'Play/Pause Button' on the remote control
Cheak out more instruction videos or FAQ by visiting
the websites or scanning the QR codes above.
Loading ...
Loading ...
Loading ...