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Possible cause(s)Problem Solution
No power /
equipment doesn't
respond
Add Water
indicator is lit
Ice Full indicator
is lit
Water leakage
Ice forms too
slowly or not at all
Please check whether the power
cord is damaged.
Please check the power cord
connection.
Not powered on
Power cord disconnected
No water or low water
Water sensitivity is poor
Power off and restart after 2
minutes.
Please contact [email protected]
Please contact [email protected]
Please contact [email protected]
Please contact [email protected]
The pump is stuck or damaged
Add Water sensor is bad
Ice is full
Water sensitivity is poor
Ice full sensor is bad
The water pipe connector
inside the machine is not
installed
The drainage pipe bracket is
not installed in place
Air temperature is too high
Water temperature in inner
tank is too high
Refrigeration pipe blockage
Refrigerant leak
Air temperature should be below
90 °F.
Plug the water drain bracket into
the water drain.
Contact professional
after-sales service personnel
for maintenance.
Remove ice cubes.
Clean sensor probe.
Please add water.
No power from the power outlet
Power cord is not plugged
in firmly
Power cord is damaged Please contact [email protected]
Please check the local power supply.
Troubleshooting ([email protected])
13
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