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Voice Prompt Cause and Solution
Error 7: Wheel Stuck
Hanging
Wheels may be suspended in air. Move the device to
a flat surface and a new position close to the original
position then try again.
Error 8: Low Battery,
Shutting Down
Low Battery; system will shut down. Charge the device
and try again.
Error 9: Magnetic Boundary
Strip detected. Move device
to a different area
Device is too close to a strong magnetic field or strip.
Move the device to a different area and try again.
Error S1: Battery Error
- Open the battery compartment and check whether
the battery is connected and restart the device
- Battery Temperature may be too high or low; wait
until the battery falls to normal temperatures before
usage (0 °C ~ 40 °C / 32 °F to 104 °F)
- If the issue persists, contact customer support for
help
Error S2: Wheel Module
Error
- Check whether the wheels are stuck or dust is
trapped inside before restarting the device
- If the issue persists, contact customer support for
help
Error S3: Side Brush Error
- Check whether the side brush is stuck in an unknown
object before restarting the device
- If the issue persists, contact customer support for
help
Error S4: Suction Fan Error
- Check whether the fan blades are stuck in an
unknown object before restarting the device
- Clean the dust bin and filter before restarting the
device
- If the issue persists, contact customer support for
help
Error S5: Rolling Brush Error.
Refer to Owner's Manual or
App for help
Remove and clean the roller brush, roller brush
connection, roller brush cover and suction inletbefore
restarting the device- If the issue persists, contact
customer support for help.
Specifications
Battery Voltage
14.4 V
Power Consumption 55 W
Battery Type
14.4 V
Li-ion 2600 mAh
Dust Collector
600 ml
Water Tank Capacity
130 ml
Charging Time 300 - 360 mins
Input
19 V 0.6 A
Output
19 V 0.6 A
Input
100-240 V ~ 0.5 A Max
Output
19 V 0.6 A
Frequency 50/60 Hz
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