
Professional PTZ Camera
PTZ310/330
PTZ310W/330W
PTZ310N/330N
User Manual

FCC NOTICE (Class A)
This device complies with Part 15 of the FCC Rules. The operation is subject to
the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Federal Communications Commission Statement
NOTE- This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/television technician for help.
Class A ITE
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B
ITE limits. Such equipment should not be restricted in its sale but the following warning shall be
included in the instructions for use:
Warning - This is a class A product. In a domestic environment, this product may cause radio
interference in which case the user may be required to take adequate measures.
European Community Compliance Statement (Class A)
This product is herewith confirmed to comply with the requirements set out in the
Council Directives on the Approximation of the laws of the Member States
relating to Electromagnetic Compatibility Directive 2014/30/EU.
Warning - This is a Class A product. In a domestic environment, this product may cause radio
interference in which case the user may be required to take adequate measures to correct this
interference.

DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents
of this documentation, its quality, performance, merchantability, or fitness for a particular purpose.
Information presented in this documentation has been carefully checked for reliability; however,
no responsibility is assumed for inaccuracies. The information contained in this documentation is
subject to change without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use this product or documentation,
even if advised of the possibility of such damages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for
description purpose only belong to each of their companies.
COPYRIGHT
©2020 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form
or by any means without the prior written permission of AVer Information Inc. is prohibited. All
information or specifications are subject to change without prior notice.
NOTICE
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE
INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.
Remote Control Battery Safety Information
- Store batteries in a cool and dry place.
- Do not throw away used batteries in the trash. Properly dispose of used batteries through
specially approved disposal methods.
- Remove the batteries if they are not in use for long periods of time. Battery leakage and
corrosion can damage the remote control. Dispose of batteries safely and through approved
disposal methods.
- Do not use old batteries with new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or
rechargeable (nickel-cadmium).
- Do not dispose of batteries in a fire.
- Do not attempt to short-circuit the battery terminals.

WARNING
To reduce the risk of fire or electric shock, do not expose this appliance
to rain or moisture. Warranty will be void if any unauthorized
modifications are done to the product.
Do not drop the camera or subject it to physical shock.
Use the correct power supply voltage to avoid the damaging camera.
Do not place the camera where the cord can be stepped on as this may
result in fraying or damage to the lead or the plug.
Hold the bottom of the camera with both hands to move the camera. Do
not grab the lens or lens holder to move the camera.
OK

Contents
Package Contents ................................................................................................... 1
Optional Accessories ......................................................................................... 1
Product Introduction ................................................................................................ 2
Overview ............................................................................................................ 2
LED Indicator ..................................................................................................... 2
Pan and Tilt Angle .............................................................................................. 3
Device Connection ............................................................................................. 3
Video Output Connection ................................................................................... 4
RS232 and RS422 Connection .......................................................................... 5
Audio Input Connection ..................................................................................... 9
PoE Connection ............................................................................................... 10
Install Cable Fixing Plate ................................................................................. 11
Remote Control ................................................................................................ 13
Setup the Camera ................................................................................................. 15
OSD Menu ....................................................................................................... 15
Setup IP Address of the Camera ..................................................................... 16
Static IP .................................................................................................... 16
DHCP ....................................................................................................... 16

OSD Tree ......................................................................................................... 17
Camera ..................................................................................................... 17
Video Output ............................................................................................ 18
Network .................................................................................................... 18
Advanced Setting ..................................................................................... 18
System ..................................................................................................... 19
Web Setup ....................................................................................................... 20
Use the AVer IPCam Utility to Find the Camera .............................................. 20
Make a Connection to the Camera via Browser .............................................. 21
Live View .......................................................................................................... 22
Pan-Tilt-Zoom Control .............................................................................. 22
Focus ........................................................................................................ 23
Manual Pan-Tilt-Zoom and Preset Speed Adjustment ............................. 23
Preset ....................................................................................................... 24
Exposure .................................................................................................. 25
Image Process ......................................................................................... 25
Video & Audio .................................................................................................. 26
NDI Function ............................................................................................ 27
Network ............................................................................................................ 29

RTMP Setting ........................................................................................... 29
Advanced Setting ............................................................................................. 30
SmartShoot .............................................................................................. 30
SmartFrame ............................................................................................. 32
System ............................................................................................................. 33
Upgrade Firmware ................................................................................... 34
Use RTSP to Connect to Camera .................................................................... 34
RS232 Command Table ................................................................................... 35
Specification .......................................................................................................... 40
PTZ310/PTZ310W/PTZ310N .......................................................................... 40
PTZ330/PTZ330W/PTZ330N .......................................................................... 43

1
Package Contents
BLC
Menu
PTZ Camera Power Adapter &
Power Cord*
HDMI Cable Remote
Control
Quick Guide
Cable Fixing Plate Cable Ties (x 5)
Batteries (x 2)
M2 x 4mm
Screws (x 4) for Cable
Fixing Plate
Screw for Wall Mount
1/4”-20L=6.5mm
Din8 to D-Sub9 Cable
RS232 In/Out Y Cable
*The power cord will vary depending on the standard power outlet of the country where it is sold.
Optional Accessories
Wall Mount Bracket Camera Controller

2
Product Introduction
Overview
(4)
(5) (6) (7)(8)(9)
(10)
(11)
(12)
(2) (3)
(1)
(1) Camera lens (5) PoE+ port (9) micro-USB port
(2) IR sensor (6) RS232 port (10) HDMI port
(3) LED indicator (7) RS422 port (11) 3G-SDI port
(4) Kensington lock (8) Audio in* (12) DC power jack
*Line input level: 1Vrms (max.)
*Mic input level: 50mVrms (max.); Supplied voltage: 2.5V
LED Indicator
LED Status
Blue (Solid) Normal Operation
Orange (Blinking) Camera Initialization
Orange (Solid) Standby
Red (Blinking) FW Updating

3
Pan and Tilt Angle
±170°
90°
30°
Device Connection
Lecture capture system
Professional PTZ Camera
3G-SDI
PoE+
HDMI
or
or
LAN
(Record)
Laptop
(Management/Presentation)
Monitor/TV
(Display)
Web application
(Remote Management)
Microphone
Audio input
RS232
or
RS422
or
IP
Joystick
(Camera controller)

4
Video Output Connection
HDMI
Use the HDMI cable to connect with monitor or TV for video output.
Monitor/TV
HDMI cable
3G-SDI
Connect to 3G-SDI monitor for video output.
SDI Monitor
3G-SDI cable
(Not included)
[Note] HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously;
Assuming HDMI monitor is well connected before the camera is turned on, the OSD menu will be
displayed on HDMI monitor in default.

5
RS232 and RS422 Connection
Connect through the RS232 or RS422 for camera control.
RS232 (this cable is not included in the package; only Y cable is provided for RS232 in/out)
Laptop
Joystick
RS232 (VISCA) cable
(Not included)

6
●
RS232 Port Pin Definition
1
2
345
6
789
Function
Mini DIN9
PIN #
I/O Type Signal Description
VISCA IN
1 Output DTR Data Terminal Ready
2 Input DSR Data Set Ready
3 Output TXD Transmit Data
6 Input RXD Receiver Data
VISCA OUT
7 Output DTR Data Terminal Ready
4 Input DSR Data Set Ready
8 Output TXD Transmit Data
9 Input RXD Receiver Data
5 --- --- Not connect
●
RS232 mini DIN9 to mini DIN8 Cable Pin Definition
Connect to AVer camera
Connect to next camera
Connect to controller or PC
IN(Mini DIN8)
OUT(Mini DIN8)
Mini DIN9

7
Mini DIN8 Cable Pin Definition
●
Din8 to D-Sub9 Cable Pin Definition
6 7 8
3 4 5
1 2
15
6
9
No. Signal
1 DTR
2 DSR
3 TXD
4 GND
5 RXD
6 GND
7 NC
8 NC

8
1 8
RS422
Laptop
Joystick
RS422 cable
(Not included)
[Note] Use cat5e splitter for multi-camera connection.
Cat5e splitter pin assignment:
1
234
5
678
1
234
5
678
1
234
5
678
PTZ Camera
Camera/Joystick
Camera/Joystick
RS422 Pin
No. Signal No. Signal
1 TX- 5 TX+
2 TX+ 6 RX+
3 RX- 7 RX-
4 TX- 8 RX+

9
Audio Input Connection
Connect the audio device for audio receiving.
[Note]
- Line input level: 1Vrms (max.)
- Mic input level: 50mVrms (max.); Supplied voltage: 2.5V
Microphone
Auido mixer

10
PoE Connection
Connect the camera to the router or switch through the PoE+ port.
[Note] Only support IEEE 802.3AT PoE+ standard.
Router/PoE Switch
Ethernet cable
(Not included)

11
Install Cable Fixing Plate
1
Secure the cable fixing plate
to the camera with screws.
Screw: 4screws, M2 x 4mm(Included in the package)
1
Secure the cable fixing plate to the camera with screws.
(Screws x 4, M2 x 4 mm, included in teh package)

12
2
Plug-in cables.
3
Using cable ties to secure
the cable and cable fixing plate.

13
Remote Control
The remote control requires two (2) “AAA” size batteries; make sure batteries are installed properly
before use.
(1)
(2)
(3)
(4)
(6) (7)
(5)
(9)
(1
1)
(17)
(8)
(10)
(12)
(14)
(15)
(16)
(13)
BLC
Menu
Name Function
(1) Power
Turn on/off the unit on/standby.
(2) Camera Select
Select 1~4 PTZ camera.
Set the camera ID in OSD menu: System > Camera Selector, ex:
camera ID is set to 1. Then, press the “camera select” button “1” to
control the camera.
(3) Numeric Pad
Use for setting the preset position 0~9.
Press number button (0~9) to move the camera to pre-configure
preset position 0~9.
(4) Preset
Press “Preset” + “Number button (0~9)” to set the preset position.
(5) Reset
Press “Reset” + “Number button (0~9)” to cancel the pre-configure
preset position.
(6) BLC
Turn on/off backlight compensation.
(7) Menu
Open and exit the OSD menu.
(8)
▲,▼,◄, & ►
Pan and tilt the camera lens.
(9)
- Confirm the selection or make a selection in OSD menu.
- One push focus.

14
Name Function
(10) L/R DIR
Left and right orientation setting.
- Press “L/R DIR” button + number button “1” to set the direction of
the camera movement opposite to that indicated by the arrow of the
/ buttons.
- Press “L/R DIR” button + number button “2” to set the direction of
the camera movement same as the arrow of the
/
buttons.
(11 ) PT Reset
Reset the Pan-Tilt position.
(12) Zoom Slow
Zoom in/out slow.
(13) Zoom Fast
Zoom in/out fast.
(14) MF/Far/Near
Enable manual focus. Use Far/Near to adjust the focus.
(15) AF
Auto focus.
(16) Pan-tilt Fast/Slow
Pan-Tilt speed adjustment. There are total 24 levels for pan-tilt speed
adjustment; press the button once will adjust fast or slow one level of
speed (also see
Manual Pan-Tilt-Zoom and Preset Speed Adjustment
chapter).
[Note] FW version V60 supports this combo key function.
Long press “Fast” to turn on RTMP.
Long press “Slow” to turn off RTMP.
(17) EV +/-
EV level adjustment.
[Note] FW version V60 supports this combo key function.
- Long press “EV+” to turn on SmartShoot.
- Long press “EV-” to turn off SmartShoot.

15
Setup the Camera
OSD Menu
Press
Menu
button on the remote control to call out the OSD menu and use
▲
,
▼
,
,
and
buttons to operate the OSD menu.

16
Setup IP Address of the Camera
Static IP
1. Press
Menu
button on the remote control to call out OSD menu.
2. Go to Network > Static IP.
[Note] Turn the DHCP off before setup static IP (Network > DHCP > Off).
3. Select the IP address, Gateway, Mask, and DNS to configure. Press
and use
,
, number
pad to enter the data.
DHCP
1. Press
Menu
button on the remote control to call out OSD menu.
2. Go to Network > DHCP > On.
3. After turn the DHCP on, go to System > Information to view IP address.

17
OSD Tree
Camera
Setup camera parameters – Exposure mode, White balance, Pan-Tilt Zoom, Noise reduction,
Frequency, Saturation, Contrast, Sharpness, Mirror, and Flip.
Camera Exposure Mode
Full Auto
Exposure Value/Gain Limit Level/Slow Shutter
Shutter Priority
Exposure Value/Shutter Speed/Gain Limit Level
Iris Priority
Exposure Value/Iris Level/Gain Limit Level/Slow Shutter
Manual
Shutter Speed/Iris Level/Gain Level
White Balance
Auto/Indoor/Outdoor/One Push/Manual
Manual
R Gain 0~255
B Gain 0~255
Pan Tilt Zoom Preset Speed/Digital Zoom/Digital Zoom Limit/Pan/Tilt
Slow
Noise Reduction
Off/Low/Medium/High
Frequency
50HZ/60HZ/Auto
Saturation
0~10
Contrast
0~4
Sharpness
0~3
Mirror
Off/On
Flip
Off/On

18
Video Output
Select video resolution.
Video Output Auto 1080P/60 1080P/59.94 1080P/30
1080P/29.97 1080I/60 1080I/59.94 720P/60
720P/59.94 1080P/50 1080P/25 1080I/50
720P/50
Network
Setup IP mode – DHCP or static IP.
Network DHCP Off/On
Static IP
IP Address
Gateway
Mask
DNS
Advanced Setting
Advanced Setting Audio
Input Type
Mic in/Line in
Auto Gain Control
Off/On
Noise Suppression
Off/Low/Normal
Audio Volume
0 ~ 10
Control
Protocol
VISCA/Pelco D/Pelco P/AW
Camera Address
1~7
Baud Rate
2400/4800/9600/38400
Smart Framing
Off/On
Smart Shoot
Off/On
Numbers of block
2/3/4
Initial Position
Preset 6/Preset 7/Preset 8/Preset 9
Time to back initial position
5s/10s/15s/20s/25s/30s/35s/40s

19
System
Camera Selector: Set the camera ID 1~4 for using remote control on multiple cameras control
(also see (2) Camera Select
in Remote Control chapter).
Status OSD: Enable/disable Preset status (Save Preset, Call Preset, Cancel Preset) display on
the screen.
Language: Change the OSD language.
NDI: Enable/disable NDI function. The NDI function is only supported on PTZ310N/330N model.
The camera will reboot when enabling or disabling NDI function. To setup NDI camera ID, please
refer to NDI Function
section.
Latency Reduction: It will cut off Digital zoom, Noise reduction and 720P Resolution option. The
camera will reboot when enabling or disabling function of latency reduction.
Power saving
ON: PTZ can be shoot down. Boot up only through IR remote, RS232 and WOL.
OFF: PTZ set to standby, PTZ can be boot up through IR remote, RS232 and VISCA-over-I P.
System Camera Selector 1~4
Status OSD Off/On
Language English/日本語/繁體中文/簡體中文/한국어/Tiếng việt
NDI Off/On
CameraID PTZ330
Latency Reduction Off/On
Power Saving Off/On
Information Model Name/Version/IP Address/MAC
Factory Default Off/On

20
Web Setup
Connect the camera from a remote site through the internet.
Use the AVer IPCam Utility to Find the Camera
To find the IP address of your cameras, you can execute the IPCam Utility installer. Follow the below
steps to find the IP address of the camera.
1. Download the IPCam Utility from http://www.aver.com/download-center .
2. Run the IPCam Utility.
3. Click Search, and all available devices will be listed on the screen.
4. Select a camera from the list.
5. The corresponding fields of IP address will display.
6. Double-click on the IP address of the camera from the list to connect to the camera through the
browser.
[Note] If IPCam utility cannot find the camera, please check following:
1. Please make sure the Ethernet connection of camera is well connected.
2. The camera and PC (IPCam utility) are in the same LAN segment.

21
Make a Connection to the Camera via Browser
1. Find the IP address of the camera. Call out OSD menu and select System > Information.
2. Open the browser and enter the IP address of the camera. The PC/laptop is required an internet
access.
After connecting to the camera, the live view interface is displayed.
[Note] User can use mouse or ←, → of the keyboard to control the scroll bar on the control panel.

22
Live View
In live view, the user can setup zoom in/out, preset, focus (Auto, Manual, One push, and Focus Near
Limit), the speed of zoom, pan-tilt, and preset and view preset.
Pan-Tilt-Zoom Control
To operate the PTZ Camera motion,
use
, , , and to adjust the camera view position and use and
to
zoom. Select
to back to default position.
Digital Zoom: Enable/disable digital zoom function. Move the scroll to adjust the limit of digital zoom.

23
Focus
Switch to auto (AF) or manual (MF) focus. The manual focus use + and – to adjust focus. Press “+” to
adjust focus to the far end and focusing on a far subject; press “-” to adjust focus to near end and
focusing on a near subject.
One push focus: By clicking the button to adjust Lens focus automatically once.
Focus Near Limit: Set the focus distance limit.
Manual Pan-Tilt-Zoom and Preset Speed Adjustment
Adjust the speed of manual Pan-Tilt-Zoom and Preset operation. Enable/Disable the slow mode for
manual pan-tilt operation. There are total 24 levels for manual pan-tilt speed adjustment and 2 levels
(Low/High) for zoom speed adjustment. There are 5 levels for preset speed adjustment.
Pan/Tilt Slow: When this option is set as ON, the maximum speed of manual pan-tilt operation is 40°
/sec; when this option is set as OFF, the maximum speed of manual pan-tilt operation is 100°/sec.

24
Preset
Setup preset position and view preset position.
1. Select the “Preset” tab in live view interface.
2. Use , , , and to adjust camera view position.
3. Enter preset position number (0~255) in Save Preset column and select “Save” to save the
position.
4. To call the preset position, enter a preset number (0~255) in Load Preset column or select the
preset number (0~19) from Quick Call section.
5. Video Freeze while Preset: On/Off the screen view freeze function. When “Video Freeze while
Preset” is on, during the preset operation, the screen will freeze until the operation is done.

25
Camera Settings
Exposure
Setup the exposure type -- Full Auto, Iris Priority, Shutter Priority, or Manual.
Image Process
Select the “Image Process” tab in camera setting interface.
Setup the white balance, saturation, contrast, sharpness, noise filter, power frequency, mirror, and flip.

26
Video & Audio
The user can setup Video Mode, Video output, Framerate, Bitrate, I-VOP internal, Encode type, Rate
control, Audio input type, Audio volume, and Sampling Rate.
(*NDI function is only supported on PTZ310N/PTZ330N.)
If Video mode is in “stream only”, the frame rate is up to 60fps; in “USB + Streaming” mode, the frame
rate is up to 30fps.
4 types of video modes can be selected and each one only supports single function,
Stream only: supports RTSP/RTMP only.
USB: supports USB port output only.
USB + Streaming: supports both RTSP/RTMP and USB output in the same time.
NDI: only supports NDI output.
[Note] When using the NDI output mode and also open RTSP/RTMP at the same time, the streaming
will stop immediately.

27
NDI Function
[Note] When using NDI mode, the camera cannot support other output source.
1. Select Video & Audio. Select the “NDI” to enable NDI function. To disable the NDI function, select
other mode. Also, you can go to OSD menu, select System > NDI > off.
2. Stream Video Output, Framerate, Encoding type, and Sampling Rate sections are only for
viewing; the settings cannot be changed.
3. User can setup the following functions:
Audio Input Type: selects audio input type – Line In or MIC In.
Bitrate: selects bitrate value – 521kbps, 1Mbps, 2Mbps, 4Mbps, 8Mbps, 16Mbps, or
32Mbps.
I-VOP Interval (S): moves scroll bar to set the value – 1s to 10s.
Audio Volume: moves scroll bar to set the volume value – 0 to 10.
Rate Control: selects the rate control type – VBR or CBR.
The PTZ310N and PTZ330N both support “NDI function”. Please refer to the following description to
setup NDI function. The NDI function is enabled in default.

28
4. Set the identity name for display on NDI interface. Select System > Camera ID (NDI).
Enter the name as user wanted. The maximum character is 10. After entering the name, select the
Set button to save and manually restart the PTZ camera for the settings to take effect.
The following characters can be displayed for camera ID:
Numeric characters
0123456789
Alphabetical characters
(upper and lower cases)
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
Symbols ! @ # $ % ^ & *( ) , . /\ ; :” ’ + = < > ? [ ] { } | - _ ` ~ \ /

29
Network
Setup IP address of camera – DHCP or static IP, netmask, gateway, and DNS. After setting, select
“Confirm” to apply settings.
RTMP Setting
Setup for uploading the camera’s live view to the broadcasting platform (ex: Youtube).
Get the RTMP server URL and stream key from the broadcasting platform and enter in “Server URL”
and “Stream Key” column.
Select “Start Stream” to begin uploading the live video of the camera to the broadcasting platform.
Select “STOP” to stop uploading the video.
[Note] To get the RTMP server URL and stream key, please refer to the instruction of broadcasting.
RTSP Security for user to set a security key number for streaming.

30
Advanced Setting
SmartShoot
Setup the block area for the camera to detect object and follow-up the object to move the camera
when the object is in block area that user has set.
1. In the advanced setting interface, select the “Number of block” (2, 3, or 4). Each block is
corresponding to one preset position. The maximum is 4 blocks (4 preset positions).

31
2. Set the preset positions in order (Preset 6 to Preset 9). Use direction control panel to move the
camera to wanted position and select “save” to save the preset position. And, a snapshot of the
preset image will show at corresponding image display box. Repeat the step to set another preset
position.
3. Set the “Initial Position” and “Time to back initial position”. The camera will go back to initial
position based on the time set at Time to back initial position.
4. Select “Enable” to activate the SmartShoot function. To stop the SmartShoot function, select
“Disable”.
[Note] In OSD menu, user can enable and disable SmartShoot function, too.

32
SmartFrame
Press
button on the remote control to enable to auto focus the face of object and zoom in.
Select “Enable” to activate the function.

33
System
The system information of camera is displayed in this page, including Model name, IP address, MAC
address, and firmware version.
Factory Default: reset the camera back to factory default value.
OSD Display: select the OSD display output source – Auto, HDMI or 3G-SDI.
Status OSD: enables/disables Preset status (Save Preset, Call Preset, Cancel Preset) display on
the screen.
Language: changes the Web UI language.
Camera ID (NDI): sets the camera ID as identification for NDI function. To setup NDI function,
please refer to NDI Function
section.
Login in: the default login of name and password are admin/admin.
Latency Reduction: increases the smoothness of live images and will automatically disable 3
items – Digital zoom, Noise reduction and 720P resolution. The camera will reboot when enabling
or disabling function of latency reduction.
Power saving
ON: PTZ can be shoot down. Boot up only through IR remote, RS232 and WOL.
OFF: PTZ set to standby, PTZ can be boot up through IR remote, RS232 and VISCA-over-I P.

34
Upgrade Firmware
1. Download the newest firmware from http://www.aver.com/download-center .
2. Connect to the camera through the browser.
3. Select System > Upgrade firmware > Browse.
4. Select the firmware and select the “Upgrade” button.
5. After updating, refresh the browser, and the password will set to default (admin). Please set your
new password.
Use RTSP to Connect to Camera
To use RTSP player to connect to the camera, please enter the following RTSP URL in your
application such as VLC, PotPlayer or Quick Time:
“rtsp://IP address of PTZ310/330/live_st1”

35
RS232 Command Table
Command Set Command Command Packet Comments
IF_Clear Broadcast 88 01 00 01 FF
I/F Clear (Clear Visca
connection)
CAM_Power
On 8x 01 04 00 02 FF
Power ON/OFF
Off 8x 01 04 00 03 FF
CAM_Zoom
Stop 8x 01 04 07 00 FF
Zoom Control
Tele (Standard) 8x 01 04 07 02 FF
Wide (Standard) 8x 01 04 07 03 FF
Tele (Variable) 8x 01 04 07 2p FF
p=0 (Low) to 7 (High)
Wide (Variable) 8x 01 04 07 3p FF
Direct 8x 01 04 47 0p 0q 0r 0s FF
pqrs: Zoom Position,
PTZ310: 0x0000~0x6f20
PTZ330: 0x0110~0x5490
CAM_DZoom
On 8x 01 04 06 02 FF
Digital zoom ON/OFF
Off 8x 01 04 06 03 FF
CAM_Focus
Stop 8x 01 04 08 00 FF
Focus Control
Far (Standard) 8x 01 04 08 02 FF
Near (Standard) 8x 01 04 08 03 FF
Far (Variable) 8x 01 04 08 2p FF
p=0 (Low) to 7 (High)
Near (Variable) 8x 01 04 08 3p FF
Direct 8x 01 04 48 0p 0q 0r 0s FF
pqrs: Focus Position,
0x0000 (wide) ~ 0x4000 (tele)
Auto Focus 8x 01 04 38 02 FF
AF ON/OFF
Manual Focus 8x 01 04 38 03 FF
Auto/Manual 8x 01 04 38 10 FF
One Push 8x 01 04 18 01 FF
One Push AF Trigger
AF_Sensitivity
Normal 8x 01 04 58 02 FF
AF Sensitivity Normal/Low
Low 8x 01 04 58 03 FF
CAM_AFMode Normal AF 8x 01 04 57 00 FF Continuous AF

36
Command Set Command Command Packet Comments
CAM_AFMode
Zoom Trigger AF 8x 01 04 57 02 FF
Continuous AF OFF, only
trigger AF after zoom in/out.
CAM_ZoomFocus Direct
8x 01 04 47 0p 0q 0r 0s 0t
0u 0v 0w FF
pqrs: Zoom Position
tuvw: Focus Position
CAM_WB
Auto 8x 01 04 35 00 FF
Normal Auto
Indoor 8x 01 04 35 01 FF
Indoor mode
Outdoor 8x 01 04 35 02 FF
Outdoor mode
One Push WB 8x 01 04 35 03 FF
One Push WB mode
Manual 8x 01 04 35 05 FF
Manual Control Mode
One Push 8x 01 04 10 05 FF
One Push WB Trigger
CAM_RGain
Up 8x 01 04 03 02 FF
Manual Control of R Gain
Down 8x 01 04 03 03 FF
CAM_BGain
Up 8x 01 04 04 02 FF
Manual Control of B Gain
Down 8x 01 04 04 03 FF
CAM_AE
Full Auto 8x 01 04 39 00 FF
Automatic Exposure mode
Manual 8x 01 04 39 03 FF
Manual Control mode
Shutter Priority 8x 01 04 39 0A FF
Shutter Priority Automatic
Exposure mode
Iris Priority 8x 01 04 39 0B FF
Iris Priority Automatic
Exposure mode
Bright 8x 01 04 69 0D FF
Bright Mode (Manual control)
CAM_SlowShutter
Auto 8x 01 04 5A 02 FF
Auto Slow Shutter ON/OFF
CAM_Shutter
Reset 8x 01 04 0A 00 FF
Shutter Setting
Up 8x 01 04 0A 02 FF
Down 8x 01 04 0A 03 FF
Direct 8x 01 04 4A 00 00 0p 0q FF
pq: Shutter Position
CAM_Iris
Reset 8x 01 04 0B 00 FF
Iris Setting
Up 8x 01 04 0B 02 FF
Down 8x 01 04 0B 03 FF
Direct 8x 01 04 4B 00 00 0p 0q FF
pq: Iris Position

37
Command Set Command Command Packet Comments
CAM_Gain
Reset 8x 01 04 0C 00 FF
Gain Setting
Up 8x 01 04 0C 02 FF
Down 8x 01 04 0C 03 FF
Direct 8x 01 04 4C 00 00 0p 0q FF
pq: Gain Position
AE Gain Limit (Direct) 8x 01 04 2C 0p FF
p: Gain Position (4 to F)
CAM_ExpComp
Reset 8x 01 04 0E 00 FF
Exposure Compensation
Amount Setting
Up 8x 01 04 0E 02 FF
Down 8x 01 04 0E 03 FF
Direct 8x 01 04 4E 00 00 0p 0q FF
pq: ExpComp (pq:
0x01~0x09, Value: -4~+4,
Each value = 0.3EV)
CAM_BackLight
On 8x 01 04 33 02 FF
Back Light Comp ON/OFF
Off 8x 01 04 33 03 FF
CAM_LR_Reverse
On 8x 01 04 61 02 FF
Mirror Image ON/OFF
Off 8x 01 04 61 03 FF
CAM_Memory
Reset 8x 01 04 3F 00 pp FF
Set 8x 01 04 3F 01 pp FF
pp: 0x00 To 0xFF
pp: 0x5A => SmartFrame
Enable
pp: 0x5B => SmartFrame
Disable
pp: 0x5C => SmartFrame
Trigger
pp: 0x5D => SmartShoot
Enable
pp: 0x5E => SmartShoot
Disable
pp: 0x5F => Trun on OSD
menu
Recall 8x 01 04 3F 02 pp FF
SYS_Menu
On 8x 01 06 06 02 FF turn on the menu screen
Off 8x 01 06 06 03 FF
Erasing menu display
(turn off
the menu screen/VC-A70H)

38
Command Set Command Command Packet Comments
Menu Enter 8x 01 7E 01 02 00 01 FF menu enter
CAM_Menu On/Off 8x 01 06 06 10 FF Display ON/OFF
Pan-tiltDrive Up
8x 01 06 01 VV WW 03 01
FF
Pan-tiltDrive Down
8x 01 06 01 VV WW 03 02
FF
Pan-tiltDrive Left
8x 01 06 01 VV WW 01 03
FF
Pan-tiltDrive Right
8x 01 06 01 VV WW 02 03
FF
Pan-tiltDrive UpLeft
8x 01 06 01 VV WW 01 01
FF
Pan-tiltDrive UpRight
8x 01 06 01 VV WW 02 01
FF
Pan-tiltDrive DownLeft
8x 01 06 01 VV WW 01 02
FF
Pan-tiltDrive DownRight
8x 01 06 01 VV WW 02 02
FF
Pan-tiltDrive Stop
8x 01 06 01 VV WW 03 03
FF
Pan-tiltDrive Home 8x 01 06 04 FF
Pan-tiltDrive Reset 8x 01 06 05 FF
Absolute Position
8x 01 06 02 VV WW 0Y 0Y
0Y 0Y 0Z 0Z 0Z 0Z FF
VV: Pan speed setting 0x01
(low speed) to 0x18 (high
speed)
WW: Tilt speed setting 0x01
(low speed) to 0x18 (high
speed)
YYYY: Pan Position 8a14 ~
762c (center 0000)
ZZZZ: Tilt Position 468B ~
E898 (center 0000)
Pan-tiltSet
SlowPanTilt
On 8x 01 06 44 02 FF
Pan/Tilt Slow Mode On/Off
Off 8x 01 06 44 03 FF
Firmware Firmware version 8x 01 02 03 FF

39
Command Set Command Command Packet Comments
Factory Reset System Factroy Reset 8x 01 04 3F 03 00 FF
Preset Speed Set Preset Speed 8x 01 06 20 0p FF p:1 to 6
CAM_Power_ON Power On 8x 01 04 00 02 FF
CAM_Power_OFF
Power Off 8x 01 04 00 03 FF
CAM_MenuEnter 8x 01 7E 01 02 00 01 FF Enter Submenu

40
Specification
PTZ310/PTZ310W/PTZ310N
Camera
Image Sensor 1/2.8” 1080p 60fps Exmor CMOS
Effective Picture Elements Approx. 2.1 Megapixels
Output Resolution
Auto, 1080p/60, 1080p/59.94, 1080p/50, 1080i/60, 1080i/59.94,
1080i/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60, 720p/59.94,
720p/50
Minimum Illumination 0.4 lux (IRE50, F1.6, 30FPS)
S/N Ratio > 50dB
Gain Auto/Manual
TV Line 800 (center/wide), 700 (corner/wide)
Shutter Speed 1/1s to 1/32,000s
Exposure Control Auto, Manual, Priority AE (Shutter, IRIS), BLC
White Balance Auto/Indoor/Outdoor/One-push/Manual (R-Gain, B-Gain)
Optical Zoom 12X
Digital Zoom 12X
Horizontal Viewing Angle 72.5° (Wide) ~ 6.3° (Tele)
Focal Length f = 3.9mm (Wide) ~ 46.8mm (Tele)
Aperture (Iris) F = 1.6 (Wide) ~ 2.8 (Tele)
Minimum Working Distance Wide: 0.3m, Tele: 1.5m
Pan/Tilt Angle Pan: +-170°, Tilt: +90°/-30°
Pan/Tilt Speed (Manual) Pan: 0.1~100°/sec, Tilt: 0.1~100°/sec
Preset Speed Pan: 200°/sec, Tilt: 200°/sec
Preset Position 10 (IR), 255 (RS232)
Camera Control - IR Yes

41
Camera
Camera Control - Interface RS232 (DIN9)/RS422 (RJ45)
Camera Control - Protocol
VISCA (RS232/RS422/IP), PELCO-D/PELCO-P (RS232/RS422),
CGI (IP)
Image Processing Noise Reduction (2/3D), Flip, Mirror
Power Frequency Auto/50Hz/60Hz
Audio
Audio - Channel 2ch (stereo)
Audio - Codec AAC-LC (48/44.1/32/24K), G.711/PCM (16K/8K)
Audio - Sample Rate 48/44.1/32/24/16/8Khz
Interface
Video Output 3G-SDI, HDMI, IP, USB
Audio Output 3G-SDI, HDMI, IP, USB
Audio Input MIC/Line in
General
Power Requirement AC100V-AC240V to DC12V/5A
PoE POE+ (IEEE 802.3at), Class 4
Operating Condition
Temperature: 0°C ~ +40°C
Humidity: 20% ~ 80%
Storage Condition
Temperature: -20°C ~ +60°C
Humidity: 20% ~ 95%
Dimensions 180mm (W) x 145mm (D) x 183.5mm (H)
Weight 1.741kg
Application Indoor
Security Kensington slot
Remote Controller Infrared
Language English/Japanese/Traditional Chinese
Accessories Remote control, 12V/5A power adapter

42
IP Streaming
Resolution 1920x1080, 1280x720, 960x540, 640x480
Network Video Compress
Format
H.264 (High Profile)
Maximum Frame Rate H.264: 60fps (1920x1080)
Bit-rate Control Mode VBR/CBR (selectable)
Range of Bit-rate setting 512Kbps ~ 32Mbps
Network Interface 10/100/1000Base-T
Multi-stream Capability 2
Network Protocol
IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP, DHCP, RTP/RTCP,
RTSP, VISCA over IP
WebUI
Live Video Preview Yes
Camera PTZ Control Pan/Tilt/Zoom/Focus/Preset Control
Camera / Image Adjustment Exposure/White Balance/Picture
Network Configuration DHCP/IP Address/Gateway/Netmask/DNS

43
PTZ330/PTZ330W/PTZ330N
Camera
Image Sensor 1/2.8” 1080p 60fps Exmor CMOS
Effective Picture Elements Approx. 2.1 Megapixels
Output Resolution
Auto, 1080p/60, 1080p/59.94, 1080p/50, 1080i/60, 1080i/59.94,
1080i/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60,
720p/59.94, 720p/50
Minimum Illumination 0.3 lux (IRE50, F1.6, 30FPS)
S/N Ratio > 50dB
Gain Auto/Manual
TV Line 800 (center/wide), 600 (corner/wide)
Shutter Speed 1/1s to 1/32,000s
Exposure Control Auto, Manual, Priority AE (Shutter, IRIS), BLC
White Balance Auto/Indoor/Outdoor/One-push/Manual (R-Gain, B-Gain)
Optical Zoom 30X
Digital Zoom 12X
Horizontal Viewing Angle 67° (Wide) ~ 6.3° (Tele)
Focal Length f = 4.3mm (Wide) ~ 129mm (Tele)
Aperture (Iris) F = 1.6 (wide) ~ 4.7 (Tele)
Minimum Working Distance Wide: 0.01m, Tele: 1.2m
Pan/Tilt Angle Pan: +-170°, Tilt: +90°/-30°
Pan/Tilt Speed (Manual) Pan: 0.1~100°/sec, Tilt: 0.1~100°/sec
Preset Speed Pan: 200°/sec, Tilt: 200°/sec
Preset Position 10 (IR), 255 (RS232)
Camera Control - IR Yes
Camera Control - Interface RS232 (DIN9)/RS422 (RJ45)

44
Camera
Camera Control - Protocol
VISCA (RS232/RS422/IP), PELCO-D/PELCO-P
(RS232/RS422), CGI (IP)
Image Processing Noise Reduction (2/3D), Flip, Mirror
Power Frequency Auto/50Hz/60Hz
Audio
Audio - Channel 2ch (stereo)
Audio - Codec AAC-LC (48/44.1/32/24K), G.711/PCM (16K/8K)
Audio - Sample Rate 48/44.1/32/24/16/8Khz
Interface
Video Output 3G-SDI, HDMI, IP, USB
Audio Output 3G-SDI, HDMI, IP, USB
Audio Input
MIC/Line in
- Line input level: 1Vrms (max.)
- Mic input level: 50mVrms (max.); Supplied voltage: 2.5V
General
Power Requirement AC100V-AC240V to DC12V/5A
PoE POE+ (IEEE 802.3at), Class 4
Operating Condition
Temperature: 0°C ~ +40°C
Humidity: 20% ~ 80%
Storage Condition
Temperature: -20°C ~ +60°C
Humidity: 20% ~ 95%
Dimensions 180mm (W) x 145mm (D) x 183.5mm (H)
Weight 1.62kg
Application Indoor
Security Kensington slot
Remote Controller Infrared
Language English/Japanese/Traditional Chinese
Accessories Remote control, 12V/5A power adapter

45
IP Streaming
Resolution 1920x1080, 1280x720, 960x540, 640x480
Network Video Compress Format H.264 (High Profile)
Maximum Frame Rate H.264: 60fps (1920x1080)
Bit-rate Control Mode VBR/CBR (selectable)
Range of Bit-rate Setting 512Kbps ~ 32Mbps
Network Interface 10/100/1000Base-T
Multi-stream Capability 2
Network Protocol
IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP, DHCP, RTP/RTCP,
RTSP, VISCA over IP
WebUI
Live Video Preview Yes
Camera PTZ Control Pan/Tilt/Zoom/Focus/Preset Control
Camera/Image Adjustment Exposure/White Balance/Picture
Network Configuration DHCP/IP Address/Gateway/Netmask/DNS
