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13
TROUBLESHOOTING
SYMPTOM
INSPECTION
SOLUTION
The unit is not
operating.
Check the power
connection in securely.
Insert the power cord securely into the wall
outlet.
Check if the water level
indicator lights up?
Empty the water tank and reinstall correctly.
Check the room
temperature.
The range of operating temperature is
41-100℉.
There is the little
formation of
condensate.
Check the air filter for dirt.
Clean the air filter as necessary.
Check if the air duct is
blocked.
To clear the obstacle.
Check if the room
temperature is below 20℃
（68°F）.
This is normal. Low humidity in low
temperature environment.
Setting humidity level is
higher than current
humidity value.
Set the humidity level below current humidity
value.
Water Leakage
Overflow while moving the
unit.
Empty the water tank before transport.
Check if the drain hose is
kinked or bends.
Straighten the hose to avoid a trap existing.
Excessive Noise
Check if the unit is securely
positioned.
Place the unit on horizontal and firm ground.
Check if any loose, vibrating
parts.
Secure and tight the parts.
Noise sounds like water
flowing.
Noise comes from flowing refrigerant. This is
normal.
Error
Code
E2
Humidity sensor dampened
or failure.
To clean or replace the humidity sensor.
CL
Display when Room
temperature is below 5°C
（41°F）.
Normal. The compressor stops, and the fan
keeps running.
CH
Display when Room
temperature is above38℃
（100°F）.
Normal. The compressor stops, and the fan
keeps running.
LO
Display when Room relative
humidity is bellow 20%RH.
Normal. The compressor stops, and the fan
keeps running.
HI
Display when Room relative
humidity is above 90%RH.
Normal. The compressor stops and the fan
keep running.
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