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17
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
There is excessive
wobbling.
1. The blades and/or blade arms
are loose.
2. The blades are unbalanced.
3. The fan mounting is not
secure.
4. The fan is too close to the
vaulted ceiling.
5. The set screw on the motor
housing yoke is loose.
1. Check and tighten all screws that hold
the fan blades to the blade arms and
the blade arms to the motor.
2. Switch one blade with a blade from the
opposite side. Or balance the fan using
a blade balancing kit (sold separately).
3. Turn o the power. Loosen the canopy
and verify that the mounting bracket
is secure to the electrical outlet box.
The bracket must be ush without
movement against the outlet box.
4. Use a longer downrod (sold separately)
or move the fan to another location.
5. Lift up the yoke cover and tighten the
set screw to the yoke until secure.
The fan operates
correctly, but the
lights are not
working.
1. The light kit wire plugs are not
connected properly.
2. There is a faulty wire
connection.
1. Ensure that the single-pin connectors
from the light kit are connected
properly.
2. Turn the power o and check all
connections at the ceiling outlet box.
Remote control
does not work.
1. Power surge may have cleared
memory and remote needs to
be re-synced to the receiver.
2. Battery in remote control needs
to be replaced.
3. Interference from another
remote.
1. Turn o the power at the breaker box
for at least 10 seconds and then turn
the power back on. Within 30 seconds,
press and hold the “LEARN” button on
the back of the remote for 3 seconds.
The fan will turn on at low speed
and light will blink once, signaling a
successful synchronization.
2. Insert new CR2032 batteries in battery
compartment of the remote control (see
page 14).
3. If there are several fans in close
proximity, turn power o to other fans
and re-sync the remote (see Corrective
Action 1 above).
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