Loading ...
Loading ...
Loading ...
7
TROUBLESHOOTING
You are unable to attach
the system to your faucet
See Step 2 of Installation in Five Easy Steps to determine if you need
to use an adapter. Check to see that you have correctly inserted the
proper adapter and washer.
Adapters provided do not
fit your faucet
Please contact us at 1-800-24-BRITA (U.S.) or 1-800-387-6940
(Canada).
Water leaks or sprays
from connection at faucet
Check to see that you placed the washer between the faucet and
the adapter. Check to see that the mounting collar is tight and the
threading is aligned with the faucet or adapter threading. Only water
from filter port is filtered. All other water is unfiltered.
Water leaks or sprays
from the system itself
Make sure the filter cartridge is locked into place. Water leaking or
spraying from system may not be filtered. Only water from filter port is
filtered. All other water is unfiltered.
Flow rate of filtered
water slows
Remove the system from the faucet and clean the sediment from the
strainer in the mounting collar. If flow rate of filtered water remains
slow, replace filter cartridge. Although Brita® Faucet Filtration System
replacement filters have an extra layer to reduce sediment buildup,
very high sediment in your water may cause the system to prematurely
clog before the typical end of filter life. The clogging means that your
Brita® Faucet Filtration System is removing the sediment from your tap
water. See directions for early filter replacement on page 5.
Filter replacement
indicator does not reset
with new cartridge
insertion
Remove the filter from the base and press the metal pin a few times
until the indicator window is entirely green (refer to “Components and
Features” to look for the metal pin). Then re-insert the filter.
For any other product questions, please contact us at 1-800-24-BRITA (U.S.) or 1-800-387-6940
(Canada).
Loading ...
Loading ...
Loading ...