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10
ENG
Symptoms Possible Reason Solutions
No picture, no sound
and indicator light is
green/blue
Volume is in the minimum value or
TV is in mute mode.
Adjust the value of volume
The signal cable is not correctly
connected.
Connect the signal cable correctly
Blue screen, AV is
displayed
There is no signal input or the
video cable is not connected or
incorrectly connected
Connect the video cable correctly
Picture is unclear or
shaking or with black
horizontal strips (in PC
mode)
PC picture is not correctly
adjusted.
Enter into Screen menu, select
Auto Adjust item to perform
automatic calibration and adjust
Phase to solve the problem
PC picture is not
centered
No sound
There is no audio signal input
or audio cable is not connected
correctly
Connect the audio cable correctly
PC picture display with
improper color
The color temp is adjusted
incorrectly by user
Readjust the color temp, or select
the original color setting
HDMI source, with snow
pixel of full screen
The source generate is not
standard
Plug the HDMI cable again
The remote control does
not work
Batteries are improperly installed
or exhausted
1. Make sure the positive and the
negative polarities are correct.
2. Check if there is a loose contact
between the batteries and the
springs
3. Replace the batteries
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