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Problem solving guide
53
Many malfunctions and minor faults that can occur in daily operation can be
corrected without contacting Miele. This will save you time and money because
you will not need a service call.
You can find information on how to remedy faults yourself at www.miele.com/
service.
Please note, however, that a call-out charge will be applied to unnecessary service
visits where the problem could have been rectified as described in these operating
instructions.
Messages in the display
Problem Possible cause and remedy
will flash alternately
with in the timer
display and a tone will
sound.
The cooktop is incorrectly connected.
Disconnect the cooktop from the electricity supply.
Contact Miele. The cooktop must be connected to
the mains according to the wiring diagram.
After the cooktop has
been switched on,
appears in the timer
display for a few
seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
"Safety features - System lock / Safety lock").
After the cooktop has
been switched on,
appears in the timer
display for a few
seconds. The cooking
zones do not heat up.
The cooktop is in demonstration mode.
Touch the 0sensor on any of the numerical
keybanks.
Then touch the and sensors at the same time
until flashes alternately with in the timer
display.
The cooktop has
switched off
automatically. When the
cooktop is switched
back on, appears
above the On/Off
sensor.
One or more of the sensors are covered, e.g. by
finger contact, food boiling over or an object.
Clean off any dirt and/or remove the object (see
"Safety features - Safety switch-off").
will flash alternately
with in the timer
display.
The overheating protection mechanism has been
activated.
See “Safety features - Overheating protection”.
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