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20
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SUGGESTED ACTION
Treadmill will not start
Not plugged in.
Plug cord into outlet.
Safety Key is not inserted.
Insert Safety Key.
Running belt not centered
Running belt tension is not
correct on the left or right
sides of the running board.
Tighten the left and right adjusting
bolts of the rear roller.
Computer not working
Wires from the console and
bottom control board are
not properly connected.
Check wire from the console to the
control board.
Transformer is damaged.
If the transformer is damaged,
contact customer service.
E01:Over load
Heavy load make software
flow
Check wire connections from the
console to the control board. If the
wire has been punctured or
damaged, you will need to replace it.
If the problem is not rectified, you
may need to replace the control
board.
E02: Over load
Heavy load make hardware
flow
Check that the incoming power
supply is the correct voltage.
E03: Over load
Heavy load make IPM
module overheats
Check that the sensor wire is
properly connected. If damaged,
replace wire. Check to see if the
magnetic sensor is damaged,
replace if necessary.
E04/E05: Current overload
protection (Self Protecting
System)
The incoming voltage is too
low or too high. The control
board is damaged.
Restart the treadmill. Check the
incoming voltage to ensure it’s
correct. Check the control board,
replace if damaged.
A moving part of the
treadmill is stuck and
therefore, the motor is
unable to rotate properly.
Inspect moving parts of the treadmill
to ensure that they are operating
correctly. Check the motor, listen for
strange noise and check for a
burning smell. Replace the motor if
necessary.
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