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WARRANTY DETAILS
Congratulations on your purchase! It is our aim to provide you with quality products that
you can trust. Our products come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or a refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
The Guarantee
The product is guaranteed to be free from defects in workmanship and parts for a period
of 24 months from date of purchase for domestic use and 12 months for commercial
use. Defects that occur within this warranty period, under normal use and care, will be
repaired, replaced or refunded at our discretion, solely at our option with no charge for
parts and labour. The beneîts conferred by this warranty are in addition to all rights and
remedies in respect of the product that the consumer has under the Trade Practices Act
and similar state laws.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your
purchase docket or receipt as proof of purchase and as proof of date on which the
purchase was made. The purchase docket (or a copy) or receipt must be presented with
the warranty when making a claim under this warranty.
Service during the Warranty Period
To claim for warranty, contact us on 1300 800 200 or suppor[email protected] to get an
RA# (Return Authorization Number). Ensure that the RA# is clearly stated on the outside
of the packaging and that the product is properly packaged so that no damage occurs to
the product during transit. Shipping of the product back to us for warranty will be at your
cost. A product return without the RA# or proof of purchase will not be accepted.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or parts
will be repaired or replaced. This warranty does not cover manuals and packaging.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the product or parts.
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