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30
TROUBLESHOOTING
Operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Washer not
turning on
Power not switched on at
the wall.
Switch the power on at the wall.
Then press
.
Household power supply
not working.
Try plugging in another electrical appliance.
Washer not filling
with water when
pressed
Machine is completing load
sensing in the beginning stages
of the wash cycle.
Wait for 1 minute, if the machine still has
not started filling check below for more
potential causes.
Inlet taps not turned on. Check that both the hot and cold taps are
turned on.
Blocked inlet hose filters. Clear blockages from inlet hose filters.
DELAY START is set. Refer to ‘Delay Start’ for information.
Washer is filling
continuously
Drain hose is not
installed correctly.
Ensure drain hose is located in standpipe
or tub.
Ensure standpipe is at least 900mm high
but no more than 1200mm high.
Washer could be siphoning. To prevent siphoning ensure the drain hose
does not extend more than 20mm from the
end of the hose guide, refer to ‘Draining’ in
your Installation guide.
Washer is not
spinning properly
The load could be out of balance. Pause washer and manually redistribute
the load.
Washer is not level. Check the washer is level and does
not rock in any direction, refer to
‘Levelling instructions’ in your Installation
guide.
Washer is continually
going out of balance
Washer may not be level. Check the washer is level and does
not rock in any direction, refer to
‘Levelling instructions’ in the installation
guide.
Refer to ‘Option Adjustment Mode’ to
change the out of balance recovery mode.
Ensure the load size is less than the
capacity stated for that cycle.
Towels causing out
of balance
Heavy, wet towels have become
unevenly distributed.
Try washing a mixture of large towels and
smaller towels.
Reduce the size of your load with a
minimum of two towels to balance
the drum.
The following is a list of problems you may encounter when using this appliance and some
suggestions that may help to correct the problem. If you still have problems, please contact
your Fisher & Paykel Authorised Repairer.
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