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During use, an unpleasant smell is
detected.
Is the machine being used for the rst
time?
A smell often develops when new
should disappear once the machine
has been used several times.
Has the machine just been descaled? Rinse out the machine with clear water.
A large amount of steam is produced
in the brewing process.
The machine is clogged. Descale the machine (see the Cleaning
and Maintenance chapter on page 15).
Cappuccino, latte macchiato or milk
froth has been selected, but there is no
milk in the milk reservoir.
Wait until the program has run through.
Allow the machine to cool down a little.
Remove the milk reservoir from the
Preparing
Cappuccino / Latte Macchiato chapter
on page 8). Then run the program again.
The machine is not working.
The power cable was not correctly
plugged into the power outlet.
Plug the power cord into a wall outlet
and if the machine still ceases to
function, please contact us at
cs@espresso-works.com
BLUE FUNCTION LIGHT FLASHES
MACHINE WARMING UP AFTER TURNING ON
Flashing will occur for around 40 seconds indicating warm up in progress. The machine is ready when
FUNCTION WORKS IN PROGRESS
function is ready to be used again. The machine is ready when tthe blue function light appears solid.
MILK RESERVOIR IS NOT PUT IN PLACE
Blue “CAPPUCCINO” , “LATTE” , “MILK FROTH” and “CLEAN” function lights turn off and do
not work when the milk reservoir is not placed properly or missing. Readjust or install the milk reservoir.
RED INDICATOR LIGHT APPEARS SOLID
WRONG VOLTAGE
Red indicator light appears solid when the machine is plugged into a socket outlet with the incorrect
voltage or wattage is not stable.
1. Please make sure your power supply stable at 120V, 1250W.
2. Please try another socket if needed.
Please contact us at cs@espresso-works.com if this error persists after following above steps.
RED INDICATOR LIGHT FLASHES
RUN OUT OF WATER IN THE WATER TANK
1.
2. Place a cup underneath.
3. Press any button. Water will run through the system into the cup. The
machine will stop beeping. The red indicator light will delimunate
after 10 seconds. The blue function lights will appear solid.
4. If the blue function lights do not turn on after the above
Once it has warmed up, 2 beeps will sound. The blue
function lights will appear solid.
5. Then the machine is ready to brew.
BREW HEAD IS CLOGGED
1. Clean the brew head and the seal ring.
2. Fill up water tank and install in place.
3.
4. Press the “DOUBLE” button. Water will run through the
system into the cup. Repeat 3-5 times. The red indicator
light will eventually delimunate. The blue function lights will
appear solid.
5. Then the machine is ready to brew.
CAUTION
• DO NOT unplug the machine or
press any buttons to disrupt the
operation.
• Please repeat the steps 2-3 times
continuously. The machine should
return to its normal settings upon
completion.
YELLOW INDICATOR LIGHT FLASHES
MACHINE IS CLOGGED
For long term storage, we have included a program to avoid any clogging. In this case the yellow
STEP 1
1. Fill up water tank and milk reservoir with water up to the
line. Then install in place.
2. Place a large container which can hold more than 1.5L
water under the brew head. Fold out the milk nozzle on the
milk reservoir by using the level.
3. Press and hold the “CLEAN” button 4-5 seconds.
4.
5. Cleaning procedure will run for around 15 minutes.
6. The “CLEAN” button will appear solid after this step is
completed.
STEP 2
1. Fill up the water tank to the level again.
2. Press the “CLEAN” button again (around 1second.)
3. Cleaning procedure at this step will run for around 1-2 minutes.
4. Once completed, the yellow indicator light will deluminate after 2 beeps.
5.
solid. The machine is ready to use.
NOTE
It is normal that the machine will produce rapid sound during the cleaning procedure. Water will also pour
into the milk reservoir from the water tank. DO NOT turn off or press any buttons until a step is done.
CAUTION
• The whole “Deep Clean” process
takes around 20 minutes to
complete.
• Please monitor the whole process
to avoid water spill.
• DO NOT turn off the machine or
press any buttons to disrupt the
operation.
3.
WATER LEAKS FROM THE MACHINE BOTTOM
SITUATION 1
The drip tray is not placed properly.
SOLUTION
Readjust the drip tray so it can catch
during extractions.
SITUATION 2
Water tank is not placed properly.
SOLUTION
Fill up water tank with water at level.
no open areas around the tank.
SITUATION 3
Filled water tank overline.
SOLUTION
Ensure that the water does not surpass
the line.
1. 2.
Do not attempt to dismantle your machine.If the cause of failure is not listed above,
please contact us at [email protected]
RESET TO FACTORY SETTINGS
1. Switch off the machine. Do not unplug the machine from the power source.
2.
button. 5 beeps will sound indicating your machine has successfully reverted to its factory settings.
NOTE
You will have to unlock the machine after resetting before being able to brew.
IMPORTANT
• Please clean the brew head and
the seal ring after every use.
•
until the the blue function lights
into the drip tray. Otherwise the
sudden release of pressure will
cause the coffee coffee grounds to
scatter and clog up the seal ring.
• This would lead to eventual
leakage if not cleaned properly.
1918
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