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WARRANTY
PRODUCT REGISTRATION
EspressoWorks
TM
strongly encourages you to register your purchase. You can register online at www.espresso-works.com
Registering your purchase will allow EspressoWorks
TM
to better serve you with any of your customer service needs.
WHO CAN SEEK WARRANTY COVERAGE
This warranty is extended by EspressoWorks
TM
to the owner of this machine for personal household use only. This warranty
does not apply to products used for commercial, rental or re-sale purposes.
WHAT IS COVERED
EspressoWorks
TM
warrants to the owner that if this machine fails within 1 year from the date of purchase on the purchase
receipt due to a defect in material or workmanship, EspressoWorks
TM
will repair or replace the failed machine or component
part of the machine. Shipping and handling charges may apply. Please retain the original purchase receipt for the duration of
the warranty period. EspressoWorks
TM
reserves the right to refuse a warranty repair if proof of purchase cannot be provided. In
the event of a warranty claim, please return the product with the original purchase receipt.
WHAT IS NOT COVERED
This warranty does not apply to machines that have been used commercially or in non-household applications. This warranty
does not cover cosmetic changes that do not affect performance, such as discoloration or the effects of the use of abrasives or
cleaners or food build up. This warranty is only valid if the machine is used and maintained in accordance with the instructions,
warnings and safeguards contained in the owner’s manual. The warranty does not apply in the event of failure to observe the
operating or assembly instructions.
EspressoWorks
TM
will not be responsible for the cost of any unauthorized warranty repairs.
NO EMPLOYEE OR REPRESENTATIVE OF ESPRESSOWORKS
TM
IS AUTHORIZED TO MAKE ANY ADDITIONAL WARRANTY
OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY BE BINDING UPON ESPRESSOWORKS
TM
. ACCORDINGLY,
PURCHASER SHOULD NOT RELY UPON ANY ADDITIONAL STATEMENTS MADE BY ANY EMPLOYEE OR REPRESENTATIVE
OF ESPRESSOWORKS
TM
. IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL ESPRESSOWORKS
TM
BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
Some states do not allow limits on warranties. In such states, the above limitations may not apply to you. Outside the U.S.A. and
Canada, other warranties may apply.
For more information, visit www.espresso-works.com
4. Never immerse the monitor base in water for cleaning, or ll the grinder chamber with water for cleaning.
5. Wipe the grinding chamber and blades with a damp cloth, then dry thoroughly. Handle blades and cutting plates with care
becausethey are extremely sharp.
DESCALING
The rst indications that descaling is required are a large amount of steam being produced and slower brewing of the
espresso. The machine indicates at regular intervals that it needs to be descaled. When the yellow control lamp is lit, a
descaling process should be performed. The control lamp goes out as soon as a cleaning or descaling process has been
performed.
Limescale deposits have an adverse effect not only on the quality of the espresso and the water, but they also cause power
losses and shorten the lifespan of the machine. The thicker a limescale layer is, the more difcult it is to remove.
We therefore recommend regularly removing limescale deposits with a descaling agent in accordance with the water quality in
your area and how often the machine is used (approx. every 2 – 6 weeks).
STORAGE
Disconnect the machine from the mains power when it is not going to be used for a prolonged period. Clean the machine
again if necessary and let it dry completely.
Store the machine and all accessories in a dry, clean, frost-free place that is protected from direct sunlight and cannot be
accessed by children or animals.
TROUBLESHOOTING YOUR MACHINE
Problem Reason Solution
The control panel does not light up /
the machine cannot be switched on.
The power cord is not inserted correctly
in the power outlet.
Insert the power cord.
The power outlet is defective. Try another power outlet.
No mains voltage is present. Check the fuse of the mains connection.
The control panel lighting is defective. Please contact us at
cs@espresso-works.com
The fuse in the fuse box is triggered. Too many machines connected to the
same circuit.
Reduce the number of machines in
the circuit.
No error can be identied. Please contact us at
cs@espresso-works.com
Water runs out of the machine. There is too much water in the water tank. Do not overll the water tank.
The water tank is not placed in its
mount correctly.
Place the water tank in the correct
position.
Water leaks from the bottom. The drip tray is lled with water. Please clean the drip tray.
The water tank is malfunctioning. Please contact us at cs@espresso-works.com
for a replacement water tank.
Water leaks from the outer-side of
the lter.
There is some coffee powder on the
lter edge.
Use a damp cloth to wipe away any
residual coffee powder.
A function has been selected, but the
machine beeps constantly and the
red indicator light ashes. The control
panel does not light up.
There is no water in the water tank. 1. Detach the water tank from the
machine and ll it with water (see
the section in the Powering Up Your
Machine chapter on page 6).
2. Place a cup underneath.
3. Press any button. Some water will run
through the water system into the
cup. The machine will stop beeping,
the red indicator light goes out and
the machine can be restarted.
4. Select the function you want again.
The espresso runs very slowly into
the cup.
The brew head or the lter is clogged. Clean the portalter and the lter.
The machine is clogged. Descale the machine (see the Cleaning
and Maintenance chapter on page 15).
The espresso is too weak. There is not enough coffee powder in
the lter.
Pour the right quantity of coffee
powder into the respective lter (see
the Powering Up Your Machine chapter
on page 6).
The set espresso quantity is too much
for the quantity of coffee powder in
the lter.
The perfect amount of espresso to suit
your own taste can be programmed
in the machine (see the Programming
Quantities chapter on page 10).
The coffee beans are not fresh. Use freshly grounded beans for
optimal results. For a stronger brew we
recommend using a dark french roast.
There is a slight taste of acidity in the
espresso.
The machine was not cleaned and
there are residual coffee grounds.
Please refer to the Cleaning &
Maintenance chapter on page 15.
The coffee powder has turned bad after
being stored in a hot and wet place for
long periods of time.
Please use fresh coffee powder, or
store unused coffee powder in a cool
and dry place. After opening a pack of
coffee, reseal it tightly and store it in a
refrigerator to maintain its freshness.
1716
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