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Problem Possible cause Solution
Many food products were put in at
the same time.
Wait a few hours and then check the
temperature again.
The room temperature is too high. Refer to "Installation" chapter.
Food products placed in the appli‐
ance were too warm.
Allow food products to cool to room
temperature before storing.
The door is not closed correctly. Refer to "Closing the door" section.
The Frostmatic function is switched
on.
Refer to "Frostmatic function" sec‐
tion.
The compressor does not start im‐
mediately after pressing the "Frost‐
matic", or after changing the temper‐
ature.
The compressor starts after a period
of time.
This is normal, no error has occur‐
red.
Door is misaligned or interferes with
ventilation grill.
The appliance is not levelled. Refer to installation instructions.
Door does not open easily. You attempted to re-open the door
immediately after closing.
Wait a few seconds between closing
and re-opening of the door.
The lamp does not work. The lamp is in stand-by mode. Close and open the door.
The lamp is defective. Contact the nearest Authorized
Service Centre.
There is too much frost and ice. The door is not closed correctly. Refer to "Closing the door" section.
The gasket is deformed or dirty. Refer to "Closing the door" section.
Food products are not wrapped
properly.
Wrap the food products better.
Temperature is set incorrectly. Refer to "Control panel" chapter.
Appliance is fully loaded and is set
to the lowest temperature.
Set a higher temperature. Refer to
"Control panel" chapter.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
Set a higher temperature. Refer to
"Control panel" chapter.
Water flows on the rear plate of the
refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
There is too much condensed water
on the rear wall of the refrigerator.
Door was opened too frequently. Open the door only when necessa‐
ry.
Door was not closed completely. Make sure the door is closed com‐
pletely.
Stored food was not wrapped. Wrap food in suitable packaging be‐
fore storing it in the appliance.
Water flows inside the refrigerator. Food products prevent the water
from flowing into the water collector.
Make sure that food products do not
touch the rear plate.
The water outlet is clogged. Clean the water outlet.
16 ENGLISH
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