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8
Troubleshooting
Problem
Possible Cause
Solution
Does not work
Power cord has not been inserted
into the power socket
Check the power cord has been connected
to a mains power supply
Timer has not been set
Set the timer to desired cooking time
Food is
undercooked
after cooking
time ends
Too much food in the basket
Fry food in smaller batches, check guidelines
on page 6.
Temperature set is too low
Set to a higher temperature, re-fry food.
Cooking time is too short
Set a longer cooking time, re-fry food.
Did not fry food
evenly
Certain foods need to be shaken
in the middle of cooking.
In the middle of cooking process, remove
the drawer out and shake it to separate the
overlapped food material, then push the
drawer back in to continue.
Food is not
crispy
Some ingredients require a small
amount of oil to give a crispy result
Add a small amount of oil to the ingredients
before adding the ingredients to the air fryer.
Drawer will not
go into the
appliance
smoothly
The food in basket has exceeded the
weight guideline
Fry foods in smaller batches.
Follow cooking guidelines on page 6.
The basket is not correctly placed in
the drawer.
Press the food basket into the drawer.
Handle is stuck or misaligned
Place the handle, in the horizontal position.
Smoke emitting
Frying oily food
Normal phenomenon if frying foods that are
overly oiled or have a high fat content.
Fryer contains oil from last use
Please clean the food basket and basket
drawer after use.
Please ensure the air fryer is switched off and cooled down before carrying out any checks,
cleaning, or maintenance. If you have any queries or require assistance with your fryer,
please contact our helpful customer services team at [email protected]
To register your warranty please visit www.vytronix.com
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