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SPOTCLEAN TURBO
PORTABLE DEEP CLEANER
3386 SERIES
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Product Overview
1. Easy Fill Antibac Cap
2. Power Switch
3. Power Cord
4. Quick Release™ Cord Wrap
5. Dirty Water Tank
6. Dirty Water Tank Carry Handle
7. Clean Water Tank Carry Handle
8. Clean Water Tank
9. Hose Grip
10. Spray Trigger
11. Hose Secure Latch
12. Flex Hose
Important Safety Instructions ................................ 2
What’s in the Box? .........................................................3
Filling the Clean Water Tank.................................... 3
Getting Ready to Clean ..............................................4
Using the Tools .................................................................4
After-Cleaning Care ...................................................... 6
Storing Your Machine ................................................... 7
Troubleshooting ............................................................... 7
Limited Warranty ............................................................ 8
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SYMBOL EXPLANATION
Caution.
Read operator’s manual.
Risk of fire.
Risk of electric shock.
Do not expose to rain.
Store indoors.
Do not overwet carpet. Use only on
carpet moistened by the cleaning
process.
SYMBOL EXPLANATION
Disconnect power before servicing.
Do not freeze.
Lock.
Protection against moving parts.
Risk of automatic start-up.
Use warm water, temperature up
to 60°C.
SYMBOL EXPLANATION
Use only BISSELL® cleaning formulas
intended for use with this machine.
Check the manufacturer’s tag before
cleaning textile. “W” on the tag
as shown means you can use your
cleaner.
This symbol on the product and/or
accompanying documents means that
used electrical and electronic products
should not be mixed with general
household waste. For proper treatment,
recovery and recycling, please take this
product to designated collection points.
Please contact your local authority
for further details of your nearest
designated collection point.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:
• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
• Children should be supervised to ensure
that they do not play with the appliance.
• Unplug from electrical socket when not
in use, before cleaning, maintaining
or servicing the appliance, and if your
appliance has an accessory tool with
a moving brush, before connecting or
disconnecting the tool.
• Do not immerse in water or liquid.
• Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts of the appliance and its
accessories.
• If the supply cable is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified person in order
to avoid a hazard.
• Do not run appliance over cable.
• Do not use with damaged cable or plug.
• Do not pull or carry by cable, use cable as
a handle, close door on cable, or pull cable
around sharp edges or corners.
• Keep cable away from heated surfaces.
• If the appliance has a hand held accessory
like pet brush, motor driven head, etc., the
user shall avoid entrapment.
• Do not leave appliance when plugged in.
• Use only the type and amount of liquids
specified under the operations section of
this guide.
• Liquid must not be directed towards
equipment containing electrical
components.
• Always connect to a properly earthed
electrical socket. Do not modify earthed
plug.
• Always install float before any wet pick-up
operation.
• To unplug, grasp the plug, not the cable.
• Do not handle plug or appliance with wet
hands.
• Turn off all controls before unplugging.
• Plastic film can be dangerous. To avoid
danger of suffocation, keep away from
children.
• Use only as described in this user guide.
• Use only manufacturer’s recommended
attachments.
• If appliance is not working as it should, has
been dropped, damaged, left outdoors,
or dropped into water; do not attempt
to operate it and have it repaired at an
authorised service center.
• Do not put any object into openings.
• Do not use with any opening blocked; keep
free of dust, lint, hair, and anything that
may reduce air flow.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or
combustible liquids, such as petroleum, or
use in areas where they may be present.
• Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, etc.).
• Do not use appliance in an enclosed space
filled with vapours given off by oil base
paint, paint thinner, some moth-proofing
substances, flammable dust, or other
explosive or toxic vapours.
• Do not pick up hard or sharp objects such as
glass, nails, screws, coins, etc.
• Do not pick up anything that is burning or
smoking, such as cigarettes, matches or
hot ashes.
• Do not use without filters in place.
• Do not expose to rain. Store indoors.
• Floor slippery when wet.
SAVE THESE INSTRUCTIONS
ORIGINAL INSTRUCTIONS. FOR OPERATION ON A 220-240 VOLT A.C. 50-60 HZ POWER SUPPLY ONLY.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
IMPORTANT INFORMATION
• Keep appliance on a level surface.
• To reduce the risk of a leaking condition, do not store unit where freezing may occur. Damage to internal components may result.
• Plastic tanks are not dishwasher safe. Do not put tanks in dishwasher.
Machine Tools (vary by model) Trial Formula(s) (vary by model)
What’s in the Box?
Standard accessories may vary by model.To identify what should be included with your purchase,
please refer to the “Carton Contents” list located on the carton top flap.
WARNING To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL
cleaning formulas intended for use with the carpet cleaning device.
This machine is compatible with BISSELL® formulas made for portable deep cleaners.
Always use genuine BISSELL formulas in your machine. Other formulas may harm the machine.
Note: Do not use boiling water. Do not heat water or tank in microwave.
1. Choose your formula.*
Scan the QR code with your
smartphone camera or visit
BISSELL.com for formulas.
2. Remove clean tank from
machine. Unscrew the yellow
cap and remove bottle insert.
3. Fill tank with warm tap
water (140° F/60° C MAX) to
the water fill line.
*Compatible BISSELL formulas include: Pro Stain & Odour, Pet Stain & Odour, Stain & Odour, Ambipur Blossum & Breeze, Pro Pet Urine
Eliminator + Oxy, Allergen, Wash & Remove + Antibacterial, Oxy Boost
4. Add cleaning formula or ANTIBACTERIAL Formula with EasyFill System. Reinstall tank when
finished.
Cleaning Formula
Add cleaning formula up to the
“CLEANING FORMULA” fill line
(60 mL/2 oz).
Place bottle insert back into tank and
tighten the yellow cap.
ANTIBACTERIAL Formula with EasyFill System
Place bottle insert back into the tank and tighten yellow
cap. Firmly insert bottle into cap on tank and squeeze until
formula reaches the “ANTIBACTERIAL FORMULA” fill line.
Note: BISSELL ANTIBACTERIAL Formula trial-size bottles
do not contain the EasyFill cap. Pour directly into machine
without tank cap on until it reaches the “ANTIBACTERIAL
FORMULA” fill line.
Filling the Clean Water Tank
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Before cleaning, vacuum to remove loose dirt from area. Spray any BISSELL® stain pretreat formula to
soiled areas and allow to sit for a few minutes.
1. Release the hose by twisting
the secure latch. Choose your
tool and snap on the end of
the hose.
2. Twist the Quick Release™
Cord Wrap and unwind the
cord to plug into outlet.
3. Press the power button to
turn ON (|) and OFF (0).
WARNING When using the Deep Stain Tool, always keep the tool in direct contact with carpeting to avoid
over-spraying. Keep spray away from face. Failure to do so may result in personal injury.
Getting Ready to Clean
Using the Tools
Tools vary by model. Visit BISSELL.com to purchase additional tools.
CONTINUED ON NEXT PAGE
Tough Stain Tool, 15cm Tool, and Crevice Tool
1. Point tool above spot or stain and press
spray trigger.
2. Release spray trigger and gently scrub
the stain.
3-in-1 Stair Tool
a
b
c
1. Twist tool to desired
position. The downward facing
edge is the active cleaning
mode.
2. Use to clean stairs three
ways:
a. Flat edge: stair tread
b. Indented area: outer corner
c. Pointed edge: inner corner
3. Point the tool about 1 inch
above the stain and press the
spray trigger. Suction the stain
by placing tool onto surface
and slowly moving backwards.
Deep Stain Tool
1. Set the tool directly on to the carpet and pull
the trigger.
2. Scrub back and forth to suction away the
spot or stain.
HydroRinse™ Self-Cleaning Hose Tool
1. Hold the hose and tool in an upright position
with the machine ON. Hold down the trigger for
30 seconds. Be sure to empty the dirty water
tank after use (next page).
2. You can store tool on machine, as shown.
Using the Tools (continued)
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Problem Possible Cause Remedies
Reduced/
no spray
Clean water tank may be empty. Refill tank.
Clean water tank may not be
completely seated.
Turn power OFF. Remove and reseat tank.
Pump may have lost prime. Hold end of hose below water level in tank
to prime.
Loss of
suction
power
Tanks may not be completely seated. Turn power OFF. Remove and reseat both
tanks.
Dirty water tank is full. Empty tank.
Troubleshooting
If you don’t see the issue you’re experiencing below, visit BISSELL.com.
1. Empty dirty water tank
when water reaches the
“FULL” line
2. Remove dirty water tank
and carry to disposal area.
3. Unlock by rotating the
handle up and over the back of
the tank.
4. Remove lid and pour out
dirty water. Rinse out tank to
remove any debris.
5. Replace the tank lid and
rotate the handle forward to
lock back into place.
6. Before placing tank back
into the machine, remove any
debris from the red filter.
7. Remove tool from end of
hose. Press the tool nozzle
release button to clean further.
Note: Select tool nozzles can
be removed.
8. Remove and rinse the tools
under clean, running water.
Allow tools to dry.
9. Wrap and secure the flex
hose and power cord.
NOTICE To reduce the risk of a leaking condition, do not store where freezing may occur. Damage to internal
components may result.
After-Cleaning Care
Go to BISSELL.com for how-to videos.
Storing Your Machine
Store machine in protected, dry area at room temperature (40° F - 110° F).
WARNING To reduce the risk of electric shock, turn power OFF and disconnect from electrical outlet before
performing maintenance or troubleshooting.
WARNING To reduce the risk of electric shock, turn power OFF and disconnect from electrical outlet before
performing maintenance or troubleshooting.
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©2022 BISSELL Inc. All rights reserved.
Part Number 1628028 05/22 RevG
Limited Warranty
This limited warranty is provided by BISSELL® International Trading
Company B.V. (“BISSELL”) and applies in Australia and New Zealand.
It gives you specific rights. It is offered as an additional benefit to
your rights under law. You also have other rights under The Australian
Consumer Law or New Zealand Consumer Laws, whichever applies to
you. You can find out about your legal rights and remedies by contacting
your local consumer advice service. Nothing in this warranty will replace
or lessen any of your legal rights or remedies. If you need additional
instruction regarding this warranty or have questions regarding what it
may cover, please contact BISSELL Consumer Care or contact your local
distributor.
This warranty is given to the current owner of the product with the
original sales receipt. The original sales receipt must include the
product(s) purchased, the date purchased, and which country it was
purchased from new. You must be able to evidence the date of purchase
and show the product was purchased in Australia or New Zealand to
submit a claim under this warranty. You will receive the warranty that is
applicable to the country where your product was originally purchased,
as shown on the original sales receipt. If you use the product outside
of the country where it was purchased, your warranty may be void in
BISSELL’s sole discretion. It may be necessary to obtain some of your
personal information, such as a mailing address, to fulfill the terms of
this warranty. Any personal data will be handled pursuant to BISSELL’s
Privacy Policy, which can be found at global.BISSELL.com/privacy-policy.
Limited 2-, or 3-Year Warranty (varies by model)
Model 33862: Limited 2-Year Warranty
Model 3386H: Limited 3-Year Warranty
For the time periods listed above from the date of purchase by the
original purchaser, subject to the *Conditions of Warranty identified
below, BISSELL will repair or replace (with new, refurbished, lightly used,
or remanufactured components or products), at BISSELL’s option, free of
charge, any defective or malfunctioning part or product.
BISSELL recommends that the original packaging and original proof of
purchase with the date of purchase and country where purchased be
kept for the duration of the warranty period in case you want to redeem
the warranty during the warranty period. Keeping the original packaging
will assist with any necessary re-packaging and transportation but is not
a condition of the warranty.
If your product is replaced by BISSELL under this warranty, then the
new item will benefit from the remainder of the term of this warranty
(calculated from the date of the original purchase). The period of this
warranty shall not be extended whether or not your product is repaired
or replaced.
*Conditions of Warranty
This warranty applies to products used for personal domestic use
and not commercial or hire purposes. Consumable components and
attachments such as filters, belts, shells, water tanks, scraping strips,
brushes, and mop pads, which must be replaced or serviced by the user
from time to time, are not covered by this warranty.
This warranty does not apply to any defect arising from fair wear and
tear, including but not limited to the battery discharging time shortening
due to the aging or use. Damage or malfunction caused by the user
or any third party whether as a result of accident, negligence, abuse,
neglect, or any other use not in accordance with the user guide is not
covered by this warranty. An unauthorised repair (or attempted repair)
may void this warranty whether or not damage has been caused by that
repair/attempt. Removing or tampering with the Product Rating Label on
the product or rendering it illegible will void this warranty.
Except as set out below, BISSELL and its distributors are not liable for any
loss or damage that is not foreseeable or for incidental or consequential
damages of any nature associated with the use of this product including
without limitation loss of profit, loss of business, business interruption,
loss of opportunity, distress, inconvenience, or disappointment. Except
as set out below, BISSELL’s liability will not exceed the purchase price of
the product.
BISSELL does not exclude or limit in any way its liability for (a) death
or personal injury caused by our negligence or the negligence of
our employees, agents or subcontractors; (b) fraud or fraudulent
misrepresentation; (c) or for any other matter which cannot be excluded
or limited under law.
To make a claim under this warranty contact BISSELL Australia PTY LTD
(details below). Contact BISSELL prior to returning any goods. Where
agreed, BISSELL will reimburse reasonable postage / handling costs
(if any) for returning goods to BISSELL. To claim expenses incurred in
making a claim under this warranty please provide BISSELL with a copy
of the receipt of the expenses by email or post.
For Australian Consumers Only: Our goods come with guarantees that
cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Important Notes
Please keep your original sales receipt. It provides proof of the date of
purchase and where it was purchased in the event of a warranty claim.
See warranty for details.
Please note that using your BISSELL machine outside of its country of
original purchase and/or use with a power converter may damage your
BISSELL machine and damage caused by mismatched power voltage will
not be covered by your warranty.
Please note that putting vinegar, bleach, dish soap, detergent,
homemade soap, and other non-BISSELL products in your BISSELL
machine may damage your BISSELL machine. Damage caused by using
non-BISSELL products in your machine will not be covered by your
warranty.
Consumer Care
If your BISSELL product should require service or to claim under our
limited guarantee, please contact us.
Australia
Telephone: 1300 247 735
Website: BISSELL.com.au
Address: 789 Springvale Road, Mulgrave, Victoria 3170
Email: [email protected]
New Zealand
Telephone: 0800 247 735
Website: www.BISSELL.co.nz
Address: 789 Springvale Road, Mulgrave, Victoria 3170
Email: [email protected]
