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Problem solving guide
55
General problems or technical faults
Problem Cause and remedy
The hob cannot be
switched on.
There is no power to the hob.
Check whether the fuse has tripped. Contact an
electrician or Miele Service (for the minimum fuse
rating, see data plate).
There may be a technical fault.
Disconnect the hob from the electricity supply for
approx. 1minute. To do this:
– trip the relevant fuse or screw the fuse out com-
pletely, or
– switch off the residual current protection device
If the appliance will still not turn on after resetting
the trip switch in the fuse box or the residual cur-
rent current device, contact a qualified electrician
or Miele Service.
A smell and vapours are
given off when the new
appliance is being used.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The mater-
ial from which the induction coils are made also gives
off a smell in the first few hours of operation. With
each subsequent use, the odour is reduced until it
disappears completely. The smell and any vapours
given off do not indicate a faulty connection or appli-
ance and they are not hazardous to health.
An operating noise can
be heard after the appli-
ance has been switched
off.
The cooling fan runs until the hob has cooled down
and then switches off automatically.
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