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Problem solving guide
51
Many malfunctions and faults that can occur in daily operation can be easily
remedied. You can save time and money in many cases, as you do not need to call
the Miele Customer Service Department.
Information to help you rectify faults yourself can be found at www.miele.com/ser-
vice.
The following tables are designed to help you to find the cause of a malfunction or
a fault and to resolve it.
Messages in the display
Problem Cause and remedy
will flash alternately
with in the timer dis-
play and a tone will
sound.
The hob is incorrectly connected.
Disconnect the hob from the mains electricity sup-
ply.
Contact the Customer Service Department. The
hob must be connected to the mains according to
the wiring diagram.
After the hob has been
switched on, or after
touching a sensor con-
trol, appears in the
timer display for a few
seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
“Safety features – System lock/Safety lock”).
After the hob has been
switched on, appears
briefly in the timer dis-
play. The hob does not
heat.
The hob is in demo mode.
Touch the 0sensor control on any of the numerical
displays.
Then touch the and sensor controls at the
same time until flashes alternately with in
the timer display.
The hob has switched
off automatically. When
the hob is switched
back on, appears
above the On/Off
sensor control.
One or more of the sensor controls are covered, e.g.
by finger contact, food boiling over or an object.
Clean off any dirt and/or remove the object (see
“Safety features – Safety switch-off”).
will flash alternately
within the timer
display.
The overheating protection mechanism has been ac-
tivated.
See “Safety features – Overheating protection”.
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