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How does Remote Support work?
You can easily get Samsung Remote Support service for your TV.
1. Call the Samsung service center and ask for remote support.
2. Open the menu on your TV, and then go to the Support menu. ( > Settings > Support)
3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number
to the technician.
4. The technician will then access your TV.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light and optimizes the brightness of the TV
automatically to reduce power consumption. If you want to turn this off, go to > Settings > General > Eco Solution > Ambient Light
Detection.
If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.
The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.
Caring for the TV
If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before
watching TV.
The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft
cloth to prevent scratches.
To clean the screen, turn off the TV, then gently wipe away smudges and fingerprints on the panel with a micro-fiber cloth. Clean the
body or panel of the TV with a micro-fiber cloth dampened with a small amount of water. After that, remove the moisture with a dry
cloth. While cleaning, do not apply strong force to the surface of the panel because it can damage the panel. Never use flammable
liquids (benzene, thinner, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on a micro-fiber
cloth, and then use the cloth to wipe away the smudges.
Chemical detergents may cause problems on the surface of the product.
English - 23
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