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Before calling for service
Troubleshooting
Before calling for service
Troubleshooting
SolutionsProblem Possible Cause SolutionsProblem Possible Cause
Washer will
not turn ON
NOTE:
If the washer stopped
during a cycle due to a
loss of power, the washer
will resume the cycle
where it stopped when
the power is restored.
Make sure that the plug is plugged
securely into a grounded,3-prong,
120-VAC, 60-Hz outlet.
Reset circuit breaker or replace fuse.
Do not increase fuse capacity. If the
problem is a circuit overload, have it
corrected by a qualified electrician.
Reset circuit breaker or replace fuse.
If more than one
to the outlet, call an electrician to have
an additional circuit installed.
appliance is connected
Po w e r c o r d i s no t
properly plugged in.
House fuse is blown,
circuit breaker has
tripped, or power
outage has occurred.
House fuse is blown,
circuit breaker has
tripped, due to multiple
appliances on one
outlet.
Over sudsing may create leaks, and
may be caused by the type and amount
of detergent used.
High-Efficiency detergent is the only
detergent recommended. Make sure
that detergent and any additives
are put into the correct dispenser
compartments.
The normal amount of detergent
to use is 1/4 to ½ of the maximum
amount recommended by the detergent
manufacturer. Always reduce the
amount of detergent if the load is
small or lightly soiled, or if your
water bis very soft.
Never use more than the maximum
amount recommended by the
detergent manufacturer.
Water leaks
Over sudsing of
detergent.
Previously set stains. Articles that have previously been
washed may have stains that have
been set . These stains may be
difficult to remove and may require
hand washing or pre-treating to aid
in stain removal.
Poor stain
removal
Washer will
not drain
water
Drain located higher
than 48 in. above the
floor.
Kinked drain hose.
Make sure that the drain hose is no higher
than 4 ft. above the bottom of the washer
and is no more than 5 ft. away from the
washer.
Ensure that the drain hose is not kinked.
Washer
will not
operate
Water supply is turned off .
Control panel has powered
off due to inactivity.
Washer is unplugged.
Controls are not set
properly.
Lid is open.
Circuit breaker/fuse is
tripped/blown.
Control needs to be reset.
START/PAUSE was not
pressed after a
cycle
was set.
Extremely low water
pressure.
Washer is too cold.
Washer is running under
Delay start program.
This is normal. Press the POWER button
to turn the washer on.
Make sure cord is plugged securely into
a working outlet.
Turn both hot and cold faucets fully on.
Make sure the cycle was set correctly,
close the lid and press the START/PAUSE
button.
The washer will not operate if the lid is
open. Close the lid and make sure that
nothing is caught under the lid preventing
it from closing completely.
Check house circuit breakers/fuses.
Replace fuses or r es et bre ak er . The
washer should be on a dedicated branch
circuit . The washer will resume the
cycle where it stopped once power is
restored.
Press the POWER button, then re-select
the desired cycle and press the
START/PAUSE button.
Press the POWER button then re-select
the desired cycle and press the
START/PAUSE button. The washer will
shut off if the START/PAUSE button is
not pressed within ten minutes.
Check another faucet in the house to
make sure that household water pressure
is adequate.
If t he washer h as be en exposed to
temperatures below freezing for an
extended period of time, allow it to
warm up before pressing the POWER
button. Otherwise, the display will not
come on.
It’s normal if the unit doesn’ t operate
under Delay start function. It will start
automatically after the delay time is out.
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