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Before You Call
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed:
Problem Solution
Poor baking results •
Oven does not operate.
Many factors effect baking results. Use proper oven rack position. Center food in the
oven and space pans to allow air to circulate. Preheat oven to the set temperature
before placing food in the oven. Try adjusting the recipe's recommended temperature
or baking time. See "Adjusting Oven Temperatures" on page 22 if you feel the oven is
too hot or cold.
• The time of day is not set. The oven clock must first be set in order to operate the oven.
• Be sure oven controls are set properly. See "Setting The Clock" on page 13 and review
instructions for the desired cooking function in this manual.
• Service wiring is not complete.
Oven light does not work. • Be sure the oven light is secure in the socket. See "Replacing the Oven Light" on
page 28.
Flames inside oven or smoking from • Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe
oven vent. up excessive spills before starting oven. If flames or excessive smoke are present when
using broil, see "Setting Broil" on page 19.
Self clean does not work. • Oven control not set properly. Review "Self Clean" on page 23.
Oven racks discolored or do not • Oven racks left in oven cavity during self clean. Always remove oven racks from oven
slide easily, cavity before starting a self-clean cycle. Clean using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Oven smokes excessively when
broiling.
Oven control panel beeps and
displays any F or E code error.
Soil not completely removed after
self clean.
• Incorrect setting. Follow broiling instructions in "Setting Broil" on page 19 Be sure oven
door is opened to broil stop position when broiling.
• Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling.
• Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Oven control has detected a fault or error condition. Press STOP to clear the error
code. Try bake or broil function. If the F or E code error repeats, turn off power to
appliance, wait 5 minutes and then repower appliance. Set clock with correct time of
day. Try bake or broil function again. If fault recurs, press STOP to clear.
• Self Clean was interrupted. Review instructions in "Self Clean" section on page 23.
Excessive spills on oven bottom. Clean before starting self clean.
Failure to clean soil from the oven frame, the door liner outside the oven door gasket,
and the small area at the front center of the oven bottom. These areas are not in the
self-cleaning area, but they get hot enough to burn on residue. Clean these areas
before starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff
nylon brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
30
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