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20 21
Warranty and Service
CM
Intertek
XXXXXX
MADE IN CHINA
Thanks for choosing DREO heater. This product is covered
with Dreo product and labor warranty for 12 months from the
date of its original purchase.
Extend your warranty to 30-Month by registering your new
product on our website
https://dreo.com/warranty.
Default 12-Months Warranty
Additional 18-Months Warranty
The warranty will not apply in cases of:
We can only provide after-sales service for products that are
sold by Dreo or Dreo authorized retailers and distributors. If
you have purchased your unit from a different place, please
contact your seller for return and warranty issues.
If you encounter any issues or have any questions regarding
your new product, please contact our helpful Customer
Support Team.
Your satisfaction is our goal!
* Please have your order confirmation number ready before
contacting Customer Support.
We’re Here to Help!
Email: [email protected]
Customer Support
Accident, misuse, or repairs performed by unauthorized
personnel.
Any unit that has been tampered with or used for
commercial purposes.
Normal wear and tear of wearable parts.
Use of force, damage caused by external influences.
Damage caused by non-observance of the User Guide,
e.g. connection to an unsuitable mains supply or non-
compliance with the instructions.
Partially or completely dismantled appliances.
Defects caused by or resulting from damages from shipping
or from repairs, service, or alteration to the product or any
of its parts that have been performed by a repair person
not authorized by Dreo.