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USER’S MANUAL
EN
ICE MAKER
EP21967

2
instructions carefully before operating this appliance.
CONTENTS
IMPORTANT SAFETY-------------------------------------------------------------------------------------3
SPECIFICATION--------------------------------------------------------------------------------------------5
DIMENSION/CONNECTION---------------------------------------------------------------------5
RATING------------------------------------------------------------------------------------------------5
GENERAL INFORMATION-------------------------------------------------------------------------------6
MAIN UNIT CONSTRUCTION------------------------------------------------------------------------6
ICE-MAKING AND ITS WATER TANK PARTS----------------------------------------------6
CONTROL PANEL----------------------------------------------------------------------------------7
EXPLOSIVE DRAWING---------------------------------------------------------------------------8
OPERATING PROCEDURE AND MAINTENANCE-----------------------------------------------10
UNPACKING YOUR ICE MAKER-
------------------------------------------------------------------------
10
INSTALLATION LOCATION REQUIREMENT------------------------------------------------10
ELECTRICAL REQUIREMENT & CONNECTIONS----------------------------------------11
CLEANING
CLEANING YOUR
YOUR ICE
ICE MAKER
MAKERBEFROE
BEFROE FIRST
FIRST USING
USING--------------------------------12
WATER CONNECTIONS FOR YOUR ICE-MAKER-----------------------------------------12
OPERATION YOUR UNIT--------------------------------------------------------------------------------13
OPERATION THE ICE MAKING PROCESS-------------------------------------------------13
AUTOMATIC SELF-CLEANING PROGRAM-------------------------------------------------14
OFF-TIMER AND ON-TIMER SETTING------------------------------------------------------14
WIRING DIAGRAM-----------------------------------------
-------------------------------------------
---15
NORMAL SOUNDS--------------------------------------------------------------------------------15
PREPARING ICE MAKER FOR LONG STORAGE----------------------------------------16
CLEAND AND MAINENANCE ------------------------------------------------------------------16
EXTERIOR CLEANING----------------------------------------------------------------------------17
INTERIOR CLEANING-----------------------------------------------------------------------------17
ICE MAKING PARTS CLEANING---------------------------------
-----------------------------------
17
ICE MAKING ASSEMBLY SYSTEM CLEANING BY USING NU-CALGON NICKLE SAFE
ICE-MACHINE CLEANER ----------------------------------------------------------------------------------19
CLEANING SUGGESTION
----------------------------------------------------------------------------------
--20
NORMAL TROUBLE SHOOTING
-----------------------------------------------------------------------
--21
PRODUCT WARRANTY---------------------------------------------------------------------------22
CORRECT DISPOSAL OF THIS PRODUCT-------------------------------------------------22
To ensure proper use of this appliance and your safety, please read the following

3
IMPORTANT SAFETY
When using electrical appliances, basic safety precautions should be followed to
reduce the risk of fire, electric shock, and injury to persons or property. Read all
instructions before using any appliance.
Use this appliance only for its intended purpose as described in this owner’s manual.
This ice-maker must be properly installed in accordance with the installation instructions before it
is used.
This unit must be positioned so that the plug is accessible. Do not run cord over carpeting or other
heat insulators. Do not cover the cord. Keep cord away from traffic areas, and do not submerge in
water. No other appliance should be plugged into the same outlet, and be sure that the plug is fully
inserted into the receptacle.
We do not recommend the use of extension cord as it may overheat and cause a risk of fire. If you
must use an extension cord, use No.14AWG minimum size and rated no less than 1875 watts.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a
similarly qualified person in order to avoid a hazard.
Disconnect the mains plug from the supply socket when not in use for a long term, where supply
connection is via mains plug.
Remove power plug or disconnect from the mains before cleaning or servicing the appliance.
NOTE: If for any reason this product requires service, we strongly recommend that a certified
technician perform the service.
Never unplug you unit by pulling on the power cord. Always grasp the plug firmly and pull straight
out from the outlet.
Do not use your unit outdoors. Keep the unit away from direct sunlight and make sure that there is
at least 15 cm of space between the back of your unit and wall and keep the front free. Keep
ventilation opening in the appliance enclosure or in the built-in structure, clear of obstruction.
Do not tip over the unit which will cause abnormal noisy and make the ice-cube size abnormal.
And seriously, it may cause water leakage from the unit.
If the unit is brought in from outside in the winter season, give it a few hours to warm up to room
temperature before plugging it in.
Do not use other liquid to make the ice-cube other than water.
Do not clean your ice maker with flammable fluids. The fumes can create a fire hazard or
explosion.
WARNING: Do not damage the refrigerant circuit.
WARNING: Children should be supervised to ensure that they do not play with the appliance.
WARNING: This appliance must be earthed. And use the 110-120V/60Hz earthed power supply.
DANGER – Risk Of Fire or Explosion. Flammable Refrigerant Used. Do Not Use Mechanical
Devices To Defrost Ice Maker. Do Not Puncture Refrigerant Tubing.

4
DANGER – Risk Of Fire Or Explosion. Flammable Refrigerant Used. To Be Repaired
Only By Trained Service Personnel. Do Not Puncture Refrigerant Tubing.
CAUTION – Risk Of Fire Or Explosion. Flammable Refrigerant Used. Consult Repair
Manual/Owner’s Guide Before Attempting To Install or Service This Product. All Safety
Precautions Must be Followed.
CAUTION – Risk Of Fire Or Explosion. Dispose Of Property In Accordance With Federal Or
Local Regulations. Flammable Refrigerant Used .
CAUTION-Risk Of Fire Or Explosion Due To Puncture Of Refrigerant Tubing;Follow Handling
Instructions Carefully. Flammable Refrigerant Used.
The ice maker should be installed in accordance with the safety standard for Refrigeration
Systems, ASHRAE15. The ice maker shall not be installed in corridors or hallways of public
buildings.
If the unit is with problem need to be maintained, that replacing with like components and
that servicing shall be done by factory authorized service personnel, so as to minimize the
risk of possible ignition due to incorrect parts or improper service.
– WARNING: This appliance must be earthed. Use the proper power source according to the
nameplate.
– WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear
of obstruction.
– WARNING: Do not damage the refrigerant circuit.
– WARNING: This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
– WARNING: Children should be supervised to ensure that they do not play with the appliance.
– WARNING: This appliance must be earthed. And use the 110-120V/60Hz earthed power supply.
– WARNING: Do not store explosive substances such as aerosol cans with a flammable propellant in
this appliance.
– WARNING: This appliance is intended to be used in household and similar applications such as
– staff kitchen areas in shops, offices and other working environments;
– farm houses and by clients in hotels, motels and other residential type environments;
– bed and breakfast type environments;
– catering and similar non-retail applications.
IMPORTANT:
The wires in this mains lead are colored in accordance with the following code:
Green or Green with a strip yellow: Earth
White: Neutral
Black: Live
To avoid a hazard due to instability of the appliance, it must be placed at a even or flat surface

5
SPECIFICATIONS
1) DIMENSIONS/CONNECTIONS
2) Rating
MODEL EP21967
POWER SUPPLY VOLTAGE 1Phase, 110-120V/60Hz
CLAIMATE CLASS SN/N/ST/T
ELECTRICAL PROTECTION CLASS I
ICE MAKING RATING (Amps) 2.2Amp
ICE HARVEST RATING (Amps) 2.5 Amp
ICE MAKING CAPACITY (KG/24H) 110Lbs/24Hour
*
REFRIGERANT CHARGE R290,95g
VESICANT C5H10
UNIT DIMENSIONS(W X D X H) (mm) 448 x 400 x 798
NET WEIGHT/GROSS WEIGHT(KG) 63lbs
CONNECTION POWER CORD----18AWG
WATER SUPPLY----6.35mm diamete
DRAIN----Φ16 SYLPHON BELLOWSS(REAR)
WATER CONSUMPTION(L/24H) 50L
MAX ICE STORAGE CAPACITY(KG) 33Lbs
ACCESSORIES SHOVEL, INSTALLATION KITS
RUNNING CONDITIONS ROOM TEMP 50-100.4℉
WATER SUPPLY TEMP 41-95℉
WATER SUPPLY PRESSURE 0.04-0.6 MPa
NOTE *: TESTED AT 69.8℉ROOM TEMPERATURE AND 50℉WATER TEMPERATURE.
Water
Inlet Port
Water
Drainage Port

6
GENERAL INFORMATION
1) Main Unit Construction
1. Top cover
2. Door for ice taking
3. Ice-making & its water tank assembly: Including ice-making evaporator, water tank, water pump
and some detecting parts
4. Front panel
5. Operation panel
6. Air outlet: Must keep the air circulate smoothly, hot air will blow out whenunit running.
7. Water draining port:Normal plugged with the cap. When need to drain the water, unplug the cap.
And connect the white drain pipe.
8. Water inlet port for water supply: Use to connect the water supply pipe.
Accessory: 2 meters longand white color water drain pipe、
water quick connector of the water faucet,
¢6.35mm diameter and white color water supply pipe(3 meters long)。
2) Ice-making and its water tank parts

7
A. Water dividing pipe:with nine little holes, water will flow out from these little holes. And if no
water flows out, can be disassembled and cleaned.
B.
Evaporator
(ice-making
module)
C. Ice full detecting board: Use to detect the inner cabinet is full of ice or not, and to check the the
ice-harvest process is over or not.
D.Water tank:
E.Water supplying pipe:
F.Cover board on the right side of the evaporator:
G.Water level switch installing plate:
H.Water drain pipe of the water tank:when ice-making, this pipe should be clamped in the slot of
the water tank wall; And when draining, this pipe should be pulled out.
I.Water pump:
J.Water level detecting switch
3) Operation panel
A.“ADD WATER”light:
When the light flashes, it means the water supplying now;
and when the light is on always, it means absence of water in unit.
B.“TIMER”light:
When this light is on, it means setting with the TIMER。
When the unit is turned off, can set with the ON-TIMER;
and when the unit is on, can set with OFF-Timer.
C.“ICE”light:
If the light is on, means the unit is making ice;
And if the light flashes, means the unit is during the ice-harvest process.
D.“FULL”light:
When the unit is full of the ice cube, the light will be on.
E.“CLEAN”light:
When this light is on, water pump cleaning start.
When the light flashes, water pump cleaning stop.
F.“+”、“-”button:
Use to adjust the ice-making process duration period length, the default setting is zero, 1
minute adding or decreasing per each pressing of “+” or “-” button.
Also to adjust the delay time of the timer, the default setting is zero, 1 hour adding or
decreasing per each pressing of “+” or “-” button.
G.“88”digital window:
At normal condition, the number in the window is on always, it means the ambient

8
temperature; And if the number flashes, it will display the left time in minute of each process, like
each ice-making cycle, self-cleaning program, etc.
H.“ON/OFF”button:
When the unit is off, press this button to turn on the unit; And during the Self-cleaning program,
or normal ice-making state, press this button to turn off the unit at once; And also
if the unit is set with the Timer, press this button to cancel the Timer setting.
When the unit is making the ice cube, press this button for more than 5 seconds, the unit will
switch to ice harvest process by force.
I.“TIMER CLEAN”button:
Quickly press this button once, to enter the Timer setting program; And press this button for
more than 5 seconds, to enter the Cleaning program.
4) EXPLOSIVE DRAWINGS
No. Parts Name Material Qty. Notes
1 Front panel Stainless steel 1
2 Bottom plate Zinc-plated steel board 1
3 Condenser Copper tube and aluminum fin 1
4 Operation panel paper PET 1
5 Operation panel PCB box ABS 1
6 Operation panel PCB Electrical and Electronic parts 1


40
40

11
Electrical Shock Hazard
Plug into a grounding wall outlet.
Never remove the ground prong.
Use separate power supply or receptacle.
Never use an adapter.
Never use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
To ensure proper ventilation for your ice maker, the front of the unit must be completely unobstructed
(at least 20CM free space). Allow at least 150 mm clearance at rear, and 50 mm at top and sides for
proper air circulation. The installation should allow the ice maker to be pulled forward for servicing if
necessary.
When installing the ice maker under a counter, follow the recommended spacing dimensions shown
above. Place electrical and water supplies and drain fixtures in the recommended locations as shown.
Choose a well-ventilated area with temperatures above 50℉and below 89.6℉. This unit MUST be
installed in an area protected from the elements, such as wind, rain, water spray or drips.
The ice maker requires a continuous water supply with pressure 1-8 Bar as required in above
specification table. The temperature of the water feeding into the ice maker should be between 41℉
and77℉for proper operation.
ELECTRICAL REQUIREMENT & CONNECTIONS
WARNING: THIS UNIT MUST BE EARTHED.
Before you move your ice maker into its final location, it is important to make sure you have the proper
electrical connection.
It is recommended that a separate circuit, serving only your ice maker, be provided. Use receptacles
that cannot be turned off by a switch or pull chain. If the supply cord or plug to be replaced, it should be
done by a qualified service engineer.
This appliance requires a standard 110-120Volt, 60Hz electrical outlet with good grounding means.
Recommended grounding method
For your personal safety, this appliance must be properly grounded. This appliance is equippedwith a
power supply cord having a grounding plug. To minimize possible shock hazard, the cord must be
plugged into a mating grounding-type wall receptacle, grounded in accordance with the National
Electrical Codeand local codesand ordinances. If a mating wall receptacle is not available, it is the
personal responsibility of the customer to have a properly grounding wall receptacle installed by a
qualified electrician.

12
CLEANING
CLEANING YOUR
YOUR ICE
ICE MAKER
MAKER BEFROE
BEFROE FIRST
FIRST USING
USING
Before using your ice maker, it is strongly recommended to clean it thoroughly.
1. Open the ice getting door.
2. Cleanwith diluted detergent, warm water and a soft cloth.
3. Repeatedly clean the water contacting innerparts, you can pull the Water drain pipe of the water
tank indicating “H” in above illustration to drain the cleaned water in the water tank, thennext to
clean inner ice-storing cabinet, till all of inner parts are cleanly, then drain out all of the cleaned
water from the water drain port located at unit back indicating “7”in above illustration. And must to
reinstall back the water drain pipe of the water tankand the cap of the unit water drain port,
otherwise, the unit will not make the ice normally. And suggest that you should discard the
ice-cube made by the first ice making cycle after cleaning.
4. The outside of the ice maker should be cleaned regularly with a mild detergent solution and warm
water.
5. Dry the interior and exterior with a clean soft cloth.
WATER CONNECTION FOR YOUR ICE MAKER
Important: Be sure to use the new hose-sets supplied with the appliance to
connect to water mains and that old hose-sets should not be reused.
1、Connect the water supplying hose to the unit
Step 1: First remove the clipper on the water inlet port for water supply (indicated in the
following illustration “B”) located at unit back, then pushing inwards the anti-dusty plug, use your other
hand’s finger to press the out circle to fix the anti-dusty plug, then take down the anti-dusty plug; Step 2:
Insert the oneend of the white water hose into the water inlet port, and push inward completely, and
install back the clipper, then water hose connection is completed.
2、Connecting the water drain pipe
Pull out the water drainage cap with black color (indicated ○
A in above illustration), then
connect the white drainage pipe included in accessory, again connect the other end of this
drainage to the main water drainage pipeline.
Unit Back View
Press inward the
active out circle,
then remove the
anti-dusty plug.
Remove the
clipper first
Then install back
the clipper
White water supplying
hose (accessory)
First insert the
water supplying hose
inward completely
Water inlet port on the
unit back
STEP 1 Remove the
tape first.
STEP 2: Insert the
water hose

13
3. Connect the water hose to the water faucet of the water main supply system
First, install the supplied water quick-connector to the water faucet by screw thread; Second,
remove the clipper from the water quick-connector, insert the another end of the water hose into
this quick-connector port completely, then install back the clipper, also this step is completed.
Note: The water faucet should be supplied by the customer himself.
Important: The water pressure of main water supply system must be 0.04-0.6MPa .
OPERATION YOUR UNIT
Operation the ice-making process
1. After all of the water pipe connecting is completed, plug on the main power supply plug. Then press
“ON/OFF” button on the control panel to begin the ice making cycle,and the“ICE”light will be on
at same time.
The digit window will display the ambient temperature normally. And when the digit change to flash,
it means the left time to complete one ice making cycle. The compressor, fan motor and water pump
will run during ice making process.
2. Each ice making cycle will last about 11 to 20 minutes, depending on the ambient temperature and
the water temperature. And for the first time, according to the initial water temperature, ice-making
last time will be a little longer.
3. When the ice-making process is over, then switch to ice-harvest process. During the ice-harvest
process, the“ICE”light will flashes, and the compressor will still run. At same time the system will
detect the water level, if the water level is lower than the setting position, “ADD WATER”light start
to flashes, open the water inlet electro-magnetic vale to supply the water to water tank, and the
floating ball of the water level detecting switch in the tank will raise up, till the water level is higher
than the setting position, the water supplying process finish, and the “ADD WATER”light is off
again.
When the ice-harvest finish, the Ice-full detecting plate will rotate downward once, then recover to
the original position and enter to the next ice-making process.
If after the rotation of the Ice-full detecting plate, it is pressed by the ice cube and can’t recover to
the original position, means the the unit is full of the ice cube and it will stop making the ice
automatically.
4. When the “Full ” indicator is on, the unit stops running. And if you move away the ice cube, the unit

14
will start to make the ice cube again. But it will restart only after 3 minutes interval of compressor
running.
5. During the ice-making process, press the “+” or “-” button to adjust the ice-making process duration
period length, then to change the thickness of the ice cube. Press the “+” or “-” button, the digit window
will flash, the default setting is zero, 1 minute will add or decrease to each ice making process per each
pressing of “+” or “-” button. After 5 second of setting, the new setting will be remembered by the
system.
6. The bad water quality will cause the bad quality of ice cube, and reduce the transparency of the ice
cube.
Automatic self-cleaning program
Start the self-cleaning program: After connecting all of the water pipe, plug on the main power
supply plug, then press “TIMER CLEAN”button on control panel for more than 5 seconds, to enter
the self-Cleaning program. And the “CLEAN ”light will always be on during this period, the digit
window will indicate the left time, the water pump runs for 8 minutes and stops for 3 minutes, always
recycle. The total duration time is 30 minutes for one self-cleaning program. Also when the water
pump stops, the water will supply to the water tank automatically.
Cancel the self-cleaning program: It takes about 30 minutes to complete one self-cleaning
program. When the program is over, the system will be in off-state automatically. And
also you can press the “ON/OFF” button on control panel to cancel the self-cleaning
program by force.
Off-Timer and ON-Timer Setting:
How to set the ON-Timer: During the unit is in off-state, press the “TIMER/CLEAN” button to set the
ON-Timer. The “TIMER” light will start to be on, the number in digital window will flash to display the
setting delay time. During the number flashing, press+”、“-”button to change the delay time of the timer,
the default setting is zero, 1 hour adding or decreasing per each pressing of “+” or “-” button. Five
seconds after setting, your desired setting will be remembered.
How to cancel the ON-Timer: Press the “TIMER/TIMER” button, the number in digital window will
flash to display the present delay time of your ON-Timer, and press this button once again to cancel the
Timer setting, also the “TIMER” light will be off; And the second easy way to cancel the ON-Timer is to
press the “ON/OFF” button, it will cancel the ON-TIMER setting by force.
How to set the OFF-Timer:When the unit is working, press the “TIMER/CLEAN” button to set the
OFF-Timer. The “TIMER” light will start to be on, the number in digital window will flash to display the
setting delay time. During the number flashing, press+”、“-”button to change the delay time of the timer,
the default setting is zero, 1 hour adding or decreasing per each pressing of “+” or “-” button. Five
seconds after setting, your desired setting will be remembered.
How to cancel the OFF-Timer: Press the “TIMER/TIMER” button, the number in digital window will
flash to display the present delay time of your OFF-Timer, and press this button once again to cancel
the Timer setting, also the “TIMER” light will be off; And also the second easy way to cancel the
OFF-Timer is to press the “ON/OFF” button, it will cancel the ON-TIMER setting by force, also will turn
off the unit.

15
Normal Sounds
Your new ice maker may make sounds that are not familiar to you. Most of the new sounds are normal.
Hard surfaces like the floor, walls and cabinets can make the sounds seem louder than they actually
are. The following describes the kinds of sounds that might be new to you and what may be making
them.
You will hear a swooshing sound when the water valve opens to fill the water tank for each cycle.
Rattling noises may come from the flow of the refrigerant or the water line. Items stored on top of
the ice maker can also make noises.
The high-efficiency compressor may make a pulsating or high-pitched sound.
Water running from the water tank to the evaporator plate may make a splashing sound.
Water running from the evaporator to the water tank may make a splashing sound.
As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your icemaker.
You may hear air being forced over the condenser by the condenser fan. During the harvest cycle,
you may hear the sound of ice cubes falling into the ice storage bin.
When you first start the ice maker, you may hear water running continuously. The ice maker is
programmed to run a rinse cycle before it begins to make ice.
WIRING DIAGRAM
MCU
T1
SENSOR FOR
SUCTION TUBE TEMP
T2
Relay
PUMP
COMP
AC-L
N
Power
Supply
L
G
AC-N
Solenoid Vale for
Ice-harvest
M
~
AW
MW
6C
Main Control PCB
T1
DC Water Inlet Valve
RT
WATER
ICE
AC Water Pump
VALVE
Water Timer Power Full Clean
UP
DN
on/off
timer/set
ELECTRICAL DIAGRAM
FOR ICE-MAKER
DC Fan Motor
Start Relay
Overload
Protector
COMPRESSOR
SENSOR FOR ICE
FULL DETECTING
SENSOR FOR
AMBIENT TEMP
WATER LEVEL
DETECTING SWITCH
Button Control PCB

16
Preparing the Ice Maker for Long Storage
If the ice maker will not be used for a long time, or is to be moved to another place, it will be necessary
to drain out all of the water in the system.
1. Allow all of the ice cubes have been ejected from the evaporator of ice maker.
2. Turn off the unit, and unplug the power cord.
3. Shut off the water supply at the main water supply.
4. Disconnect the water supply hose from the water inlet valve.
5. Pull out the Water drain pipe of the water tank indicating “H” in above illustration to drain out the
water in the water tank. When all of the water has been drained out, to reinstall back the water
drain pipe of the water tank.
6. Then drain out all of the water from the water drain port located at unit back indicating “7”in above
illustration.
7. Disconnect the water drain pipe to the main drain pipeline or floor drain, plug on the drain cap
again.
8. Drop the door open to allow for circulation and prevent mold and mildew.
9. Leave water supply hose and power cord disconnected until ready to reuse.
10. Dry the interior & wipe the outside of the unit.
11. Put a plastic bag on the unit to resist out dust & dirty.
CLEANING & MAINTENANCE
WARNING: Before carrying out any cleaning or maintenance operations, unplug the ice maker from
the main power supply electricity. (EXCEPTION: Ice maker self-cleaning program).
Do not use any alcohol or fume for cleaning/sanitization of the ice maker. It may cause
cracks on the plastic parts.
Ask a trained service person to check and clean the condenser at least once a year, in
order to let the unit work properly.
This appliance must be cleaned by use of a water jet.
Periodic cleaning and proper maintenance will ensure efficiency, top performance, hygienic, and long
life. The maintenance intervals listed are based on normal conditions. You may want to shorten the
intervals if you have pets, or the unit is used outdoors, or there are other special considerations.
What
shouldn't
be
done
Never keep anything in the ice storage bin that is not ice: objects like wine and beer bottles are not only
unsanitary, but also it’s labels may slip off and obstruct the drain pipe.
If the ice maker has been left unused for a long time, before the
next use it must be thoroughly cleaned. Follow carefully any
instructions provided for cleaning or use of sanitizing solution.
Do not leave any solution inside the ice maker after cleaning.

17
Exterior
Cleaning
The doorand cabinet may be cleaned with a mild detergentand warm water solution such as 28g of
dish washing liquid mixed with 7.5L of warm water. Do not use solvent-based or abrasive cleaners. Use
a soft sponge and rinse with clean water. Wipe with a soft clean towel to prevent water spotting.
Stainless steel models can discolor when exposed to chlorine gas and should be cleaned. Clean
stainless steel models with a mild detergentand warm water solution and a damp cloth. Never use
abrasive cleaning agents.
NOTICE:
Stainless
steel
models
exposed
to
chlorine
gas
and
moisture,
such
as
in
areas
with spas or swimming pools, may have some discoloration of stainless steel.
Discoloration from chlorine gas is normal.
Interior Cleaning
For Ice Storage Bin
The ice storage bin should be sanitized occasionally. Clean the bin before the ice maker is used for the
first time and reused after stopping for an extended period of time. It is usually convenient to sanitize
the bin after the ice making system has been cleaned,and the storage bin is empty.
1. Disconnect power to the unit.
2. Open the doorandwith a clean cloth, wipe down the interior with a sanitizing solution made of
28g of household bleach or chlorine and 7.5L of hot water (95℉to 114.8℉
℉
).
3. Rinse thoroughly with clear water. The waste water will be drained out through the drain pipe.
4. Reconnect power to the unit.
The ice scoop should be washed regularly. Wash it just like any other food container.
Ice
Making
Parts
Cleaning
During the using, periodically to clean these main system of your ice-maker.
1、Repeat above step to clean the water tankand other innerparts of the unit.
2、Especially, to the water dividing pipe on the evaporator, when the compressor and the water pump
run normally, but if there is no water flowing out from the water dividing pipe or the water flowing is
very small, please discharge this water dividing pipe to clean carefully. Cleaneach little holes on
the water dividing pipe displayed in the following illustration, make sure each hole is not clogged by
something, then install back to the original location.
3、When there are ice cubes on the surface of the evaporator, but can’t fall down easily, do not use the
mechanical substance to remove it by force; Only press the “ON/FF” button for more than 5
seconds, the unit willenter the ice melting process, after some while, the big ice-cubes will fall
down, then turn off the unit andunplug the power cord to clean the surface of the evaporator.

18
4. For the water tank and ice-full detecting plate
Also the water tank and the ice-full detecting plate is very important to keep your ice cube hygienic.
Put mixture of neutral cleaner & water into a clean water jet, then spray to all the inner surface of tank &
the ice detecting plate. Wipe these surfaces as far as possible with a clean cloth. And then, spray the
surfaces with clean water, wiping with a dry clean cloth. Then drain out the cleaned water in the water
tank by pulling out the Water drain pipe of the water tank indicating “H” in above illustration. When all of
the cleaned water has been drained out, to reinstall back the water drain pipe of the water tank.
Suggestion: After cleaning the interior parts and install back to its respective
position, and return machine to work, discard first batch of ice.

19
Ice
Making
Assembly
System
Cleaning
by
Using
Nu-Calgon
Nickle
Safe
Ice-machine Cleaner
Minerals that are removed from water during the freezing cycle will eventually form a hard
scaly deposit in the water system. Cleaning the system regularly helps remove the mineral
scale
buildup.
How
often
you
need
to
clean
the
system
depends
upon
how
hard
your
water is. With hard water of 4 to 5 grains/liter, you may need to clean the system as often
as every 6 months.
1.
Turn
off
the
ice
maker.
Keep
the
ice
maker
connect
to
the
water
supply
and
drainpipe. But shut off the water faucet of main water supply.
2. Open the doorand scoopout all of the ice cubes. Either discard them or save them
in
an
ice
chest
or
cooler.
3. Making the cleaning solution. Please mix the Nu-Calgon Nickle Safe Ice Machine
Cleaner with water to make the cleaning solution.
Use
a
plastic
or
stainless
container
with
more
than
4
liters
capacity,
mix
300
ml
Nu-Calgon Nickle Safe Ice-machine Cleaner(Can be replaced with a similar cleaning
agent)with 2.8 liters warm water about 122-140℉,Then divide them for 2 shares
equally
in
2
cups.
It
is
better
to
keep
the
temperature
of
each
cup
of
the
cleaning
solution.
4. Check to be sure that the water drain pipe of the water tankhasbeen installed
properly
in
the
slot
of
the
tank
wall.
Then
Pour
one
cup
of
Nickel-Safe
Ice
Maker
Cleaning Solution into the water tank. Wait about for 5 minutes.
5. Turn on the power to the ice maker, then press “
TIMER CLEAN”
button on control
panel for more than 5 seconds, to enter the self-Cleaning program. Same as above
explanation, the water pump runs for 8 minutes and stops for 3 minutes, one cycle,
again
one
cycle.
The
total
duration
time
is
30
minutes
for
one
self-cleaning
program.
During this process, the “CLEAN”light will always be on during this period, and the
digit
window
will
indicate
the
left
time,
6. After 30 minutes of one self-cleaning program completing, pull out the drain pipe of

20
The ice machine cleaner contains acids.
DO NOT use or mix with any other solvent-based cleaner
products.
Use rubber gloves to protect hands. Carefully read the material
safety instructions on the container of the ice machine cleaner.
the
water
tank,
drain
the
cleaning
solution
down
to
the
lower
ice
storage
bin
.
Shake
the unit slightly to drain out all of the cleaning solution completely. Then install back
the drain pipe to the slot of the water tank.
7.
Repeat
steps
4--6
to
clean
the
ice
making
assembly
system
again
.
8. Then open the water faucet of the main water supply, Let the water flow in the unit.
Again press the“
TIMER CLEAN”
button on control panel for more than 5 seconds,
to enter the self-Cleaning program. Same as above explanation, the water pump
runs for 8 minutes and stops for 3 minutes, one cycle, again one cycle. The total
duration
time
is
30
minutes
for
one
self-cleaning
program.
During this process, the “CLEAN”light will always be on during this period, and the
digit window will indicate the left time. Through this process, It will rinse the water
dividing
pipe,
evaporator,
water
pump,
silicone
pipe,
and
water
tank,
etc..
9. After one self-cleaning program complete, then pull out the drain pipe of the water
tank, drain the cleaning solution down to the lower ice storage bin, also shake the
unit
slightly
to
drain
out
all
of
the
water
completely.
T
hen
install
back
the
drain
pipe
to the water tank slot tightly.
10.Repeat the step 8-9 again for 2 times.
11.
Following
the
above
program
to
clean
the
ice
storage
bin
.
12.Then this special cleaning program finish, you can return to the regular ice making
mode. And suggest to discard the first batch of ice cube.
Cleaning Suggestion
1) DAILY CLEANING
The ice shovel, door and the water dividing pipe should be cleaned by yourself per each day. At
the end of every day, rinse the ice shovel and wipe the both sides of the door with a clean cloth.
2) SEMI-MONTHLY CLEANING
The ice shovel, ice bin, water tank, the ice-full detecting plate and the surface of the evaporator
are to be cleaned by yourself semi-monthly according to interior cleaning program.
3) SEMI-ANNUAL CLEANING
All the components & surfaces exposed to water or ice cubes, like ice storage bin, water tank, door,
evaporator, water pump, silicone tube, water dividing pipe, etc. should be cleaned by Using
Nu-Calgon
Nickle
Safe
Ice-machine
Cleaner
(
Can
be
replaced
with
a
similar cleaning agent
)
per each 6 months. They should be cleaned by the serviceman
according to ice making assembly system cleaning program.

21
Problem Possible Cause Solution
“ADD WATER”
indicator is on.
No water supply
Check the main water supply pressure or
check the water supply hose is blocked or
not, adding the water pressure or cleaning
the hose necessary.
Floating ball of the water level
detecting switch is blocked,
can’t be raised up
Clean the water tank and the water level
detecting switch。
Water flows out from the water
tank
Place the unit on the level position, not on
the slope。
Water flows out from the water
drain pipe of the water tank.
Pull out the pipe and install back to the slot
of the water tank properly.
The unit start to enter
the ice making
process, but no water
flowing in the unit, and
the “ADD WATER”
indicator flashes
Water supplying hose
breakdown, or water flows in
very slowly.
Check the main water supply pressure or
check the water supply hose is blocked or
not, adding the water pressure or cleaning
the hose necessary.
Water pump is
working, but no water
flow out from the water
dividing pipe
The little holes on the water
dividing pipe is blocked. Clean these little holes.
The transparency of
the ice cube is not very
good
Water quality is bad Change the water supply, or use the water
filter to soften or filter the water.
Ice cube shape is
irregular
Water quality is not good or the
water tank is very dirty
Clean the water tank, and change with new
water.。
The little holes on the water
dividing pipe is some blocked
Clean the water dividing pipe,make sure
all nine holes are unclogged
Ice cube is very thin
Ambient temperature is too
high
Move the unit to low temperature space, or
lengthen the time of each ice making cycle.
Air circulation around the unit is
not goog
Make sure there is more than 20CM space
between the unit back & front and the
obstacle
Ice cube is too thick Ambient temperature is too low Reduce the time of each ice making cycle.
“FULL” indicator is on The ice storage bin is full of the
ice cube. Take out some ice cube
Ice making cycle is
normal, but there is no
ice cube produced
The temperature of Ambient, or
water in water tank is too high
Move to the place with temperature lower
than 32 centigrade, and change to the low
temperature water
Refrigerant leakage Need the technical serviceman to maintain
Cooling system tube is clogged Need the technical service person to
maintain
NORMAL TROUBLE SHOOTING

22
ERROR INDICATOR
a) Ambient temp sensor breakdown----- Display E1 in digital window.
b) Suction tube temp sensor----Display E2 in digital window
c) Both Ambient temp sensor and Suction tube temp sensor breakdown----- Display E3 in digital
window.
d) -Magnetic control switch cutoff----”Full” light will be on when plugging on or just turning on the
unit. And it will delete the breakdown display if this switch is electric shorted.
e) The duration time of one ice making cycle is more than 35 minutes---Display E4 in digital
window, the unit will be turned off. It is the system protection of no refrigerant in cooling
system or the compressor not work.
f) During the ice making process, press the “ON/OFF” button for more than 5 seconds, the unit
start to enter the ice harvest program. And after the ice harvest program, it continue to enter
the ice making process.
A、“ADD WATER” light is on, maybe caused by the lower main water supply pressure or
clogging of the water supply hose During the water supplying process, it takes more than 6
minutes, but the water level detecting switch also can not be connected, then the light will be
on and means absence of the water.
Product Warranty
The manufacturer provides warranty in accordance with the legislation of the customer's own country
of residence, with a minimum of 3 months, starting from the date on which the appliance is sold to the
end user.
The warranty only covers defects in material or workmanship.
The repairs under warranty may only be carried out by an authorized service centre. When making a
claim under the warranty, the original bill of purchase (with purchase date) must be submitted.
The warranty will not apply in cases of:
- Normal wear and tear
- Incorrect use, e.g. overloading of the appliance, use of non-approved accessories
- Use of force, damage caused by external influences
- Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains
supply or non-compliance with the installation instructions
- Partially or completely dismantled appliances
Correct Disposal of this product
This marking indicates that this product should not be disposed with
other household wastes throughout the EU. To prevent possible harm to
the environment or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return and
collection systems or contact the retailer where the product was
purchased. They can take this product for environmental safe recycling.

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