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User Manual
3
For any service-related Issues, please contact us:
Phone Number: 718-576-6342
Email address: [email protected]
•The sound of water flowing during operation is normal; this is the refrigerant.
•When the humidity is high, dew may form on the surface of the freezer
•When the freezer is running, the condenser and compressor will be hot
Troubleshooting
Issue Case Solution
The indicator is not on.
The compressor doses not
start.
The plug became loose and
is not properly connected
Adjust the plug
no power
Restore power
The indicator is on ,but the
compressor does not run
and makes a buzzing
noise
The power voltage is＜98V.
Put a power-regulator more
than
1000W power together.
The compressor stops
very shortly after starting,
and restarts after a few
minutes, repeatedly.
The power voltage is
＞
132V.
The compressor works
normally,
but the cabinet takes too
long to cool
The door is opened too
frequently.
Reduce open times.
The freezer is
overloaded or
food is placed to
close together
Adjust the placement of the
product to leave space
for prope r
ventilation of
The frost film is too thick.
a
D
n
e
d
fr
e
o
fr
st
o
t
st
h
d
e
ef
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r
n
o
it
s
Clean the
t.
The surface of the
condenser is
Dirty.
condenser.
The door seals badly. Adjust the door seal.
The noise is too loud
The freezer is on an
unstable service
Move to a stable surface
The fixing of the freezer is
loose.
Tighten the fixing.
There’s contact
between pipes.
Separate the pipes
The following are not issues but are to be expected as normal operation of your freezer:
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