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EN - 19
EN
What to do if...
Problem Possible causes Solution
The coffee is dark in colour
and comes out of the
nozzle slowly.
The ground coffee has not
been tamped too hard.
Tamp the coffee with less
force.
There is too much ground
coffee.
Reduce the amount used.
The dispensing unit (20) or
the lter (
30a-30b-31a-
31b
) are clogged
.
Clean the dispensing unit
(20) and the lter (30a-30b-
31a-31b).
The ground coffee is too
ne.
Set grind to a coarser level.
Lime scale build-up. Perform a descaling cycle.
The keys (11) and (12)
ash for a few seconds.
No coffee beans container
(3).
Mount the container correctly
(3).
Keys (13) and (14) ash
simultaneously.
No water in the tank or no
tank inserted (7).
Make sure the tank (7) is
assembled correctly and verify
whether it contains water.
The coffee is not hot.
Machine not used for a
long period of time.
Increase the temperature
of the coffee from the
programming menu following
that indicated in the ”Setting
the coffee temperature”
paragraph.
Dispense hot water into the
same cup in which the coffee
will be prepared in order to
heat the cup.
The cups have not been
pre-heated.
Heat cups by rinsing them
with hot water (Note: the hot
water function can be used).
Insufcient frothing.
The steam wand is dirty. Thoroughly clean the steam
wand removing the steel
nozzle and following the
instructions in the manual.
Note: the quality of the froth
depends on the type of milk
used, its temperature and
the technique used/manual
dexterity.
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