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Frequently Asked Questions
Problem Possible cause and solution
Steam is dispensed
instead of water while
preparing hot water or
making tea.
It is likely that the wrong altitude has been set.
Change the altitude settings (Settings Altitude).
If necessary, you can also change the temperature
settings for the drinks (Parameters).
The display is hard to
see or not legible.
The display brightness has been set too low.
Change this setting (see “Settings”).
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The demo mode for demonstrating the coffee
machine in stores and showrooms has been
activated.
Deactivate Demo mode (see “Settings”).
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