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38
TROUBLESHOOTING
Problem Possible Causes & Solution
Display show error
code gAS
Gas supply or service turned off (gas models only).
• Confirm that house gas shutoff and the dryer gas shutoff are both fully open.
Clothes take too
long to dry
Large load of heavy fabrics.
• Heavy fabrics take longer to dry because they tend to retain more moisture.
To help reduce and maintain more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of a consistent size.
Dryer controls are not set properly.
• Use the appropriate control settings for the type of load you are drying. Some
loads may require an adjustment of the dry level setting for proper drying.
Lint filter needs to be cleaned.
• Remove the lint from the filter before every load. With the lint removed, hold the
filter up to a light to see if it is dirty or clogged. With some loads that produce
high amounts of lint, such as new bath towels, it may be necessary to pause
the cycle and clean the filter during the cycle.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
• NOTE: Due to the design of electric dryers, it is possible for a circuit problem to
allow an electric dryer to run without heat.
Dryer is overloaded.
• Divide extra large loads into smaller loads for better drying performance and
efficiency.
Dryer is underloaded.
• If you are drying a very small load, add a few extra items to ensure proper
tumbling action. If the load is very small and you are using SENSOR DRY
cycles, the electronic control cannot properly sense the dryness of the load and
may shut off too soon. Use TIME DRY or add some extra wet clothes to the
load.
ENERGY SAVER option selected (on some models)
• If using the Normal cycle, deselect the ENERGY SAVER option. This option
reduces energy use by adding an air dry section to the beginning of the cycle.
Drying time is not
consistent
Heat settings, load size, or dampness of clothing is not consistent.
• The drying time for a load will vary depending on the type of heat used (electric,
natural gas, or LP gas), the size of the load, the type of fabrics, the wetness
of the clothes, and the condition of the exhaust duct and lint filter. Even an
unbalanced load in the washer can cause poor spinning, resulting in wetter
clothes which will take longer to dry.
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