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47TROUBLESHOOTING
ENGLISH
Performance
Water in the washer
does not drain or
drains slowly.
Drain hose is kinked, pinched, or clogged.
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Bleach does not
dispense.
Bleach dispenser cover is not properly installed (on some models).
• Make sure that the bleach cover is properly installed and snapped into place before the
beginning of the cycle.
Bleach dispenser is dirty or clogged.
• Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign
debris that are collected inside the dispenser may prevent proper dispensing of the
bleach.
Premature
dispensing of bleach
Bleach dispenser filled for future load.
• You cannot store bleach in the dispenser for future use. The bleach will be dispensed every
load.
Overfilling the bleach dispenser
• Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will
damage the laundry or the washer. Always measure bleach, but never fill above the max
line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more
than 1 cup of bleach.
Problem Possible Cause & Solution
Wrinkling Washer is not unloaded promptly.
• Always remove items from the washer as soon as the cycle is complete.
Washer is overloaded.
• The washer can be fully loaded, but the tub should not be tightly packed with items. The lid
of the washer should close easily.
Hot and cold water inlet hoses are reversed.
• Hot water rinse can set wrinkles in garments. Check the Inlet hose connectors.
Staining Bleach or softener dispensed too soon.
• Dispenser compartment was overfilled, causing the bleach or softener to dispense
immediately. Always measure bleach, and never use more than 1 cup.
Bleach or softener was added directly to the wash load in the tub.
• Always use the dispensers to ensure that laundry products are properly dispensed at the
right time in the cycle.
Washer was not unloaded promptly.
• Always remove items from the washer as soon as possible after the cycle is completed.
Clothes were not properly sorted.
• Always wash dark colors separately from light colors and whites to prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.
Problem Possible Cause & Solution
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