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en
52
After-sales Service
You can find your local After-sales Service centre in the
phone book or the After-sales Service directory. Please
quote the product number (E no.) and production
number (FD no.) of your appliance.
You will find this information on the rating plate.
Please help us to avoid unnecessary journeys by
quoting the appliance and production number. By
doing so, you will save any associated additional
charges.
Booking a repair call-out and advice on
faults
The After-sales Service contact details for all countries
are listed in the attached After-sales Service directory.
Problem Possible cause Remedy
Ice-maker not making any ice. Ice-maker is switched off. Switch on the ice-maker.
Freezer compartment temperature
too high.
Set a slightly colder temperature for the
freezer compartment.
Ice-cube container not inserted
properly.
Check the position, re-insert if necessary.
Water tank is empty. Fill the water tank with drinking water.
No water comes out of the
water dispenser.
Water tank is empty. Fill the water tank with drinking water.
Outlet filter is clogged or incorrectly
installed.
Remove the outlet filter, clean and install.
The pins at the outlet filter must face down.
Display panel shows „ES“. Water was drawn off for more than
one minute.
As soon as water can be drawn off again,
"ES" is not shown any longer.
The water dispenser is defective
when the display panel always shows
"ES".
Call After-sales Service.
GB 0344 892 8979 Calls charged at local or
mobile rate.
IE 01450 2655 0.03 € per minute at peak.
Off peak 0.0088 € per
minute.
US 800 944 2904 toll-free
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